2020 CHEVROLET IMPALA navigation

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 97
Cluster Menu
There is an interactive display area
in the center of the instrument
cluster.
Use the right steering wheel control
to open and scroll through the
different items and displays.
Press
oto access the cluster
applications. Use
worxto scroll
through the list of available
applications. Not all applications will
be available on all vehicles. .
Info app. This is where you can
view the selected Driver
Information Center (DIC)
displays. See Driver Information
Center (DIC) 0110.
. Audio
. Phone
. Navigation
. Options
Audio
In the main view of the Audio app,
press
worxto scroll through
radio stations or move to the next/
previous track of a CD/USB/
Bluetooth device that is connected
to the vehicle. Press
Vto select the
Audio app, then press
pto enter
the Audio menu. In the Audio menu
browse for music, select from the
favorites, or change the audio
source.
Phone
Press
Vto select the Phone app,
then press
pto enter the Phone
menu. In the Phone menu, if there is no active phone call, view recent
calls, scroll through contacts,
or select from the favorites. If there
is an active call, mute or unmute the
phone or switch to handset or
handsfree operation.
Navigation
Press
Vto select the Navigation
app, then press
pto enter the
Navigation menu. If there is no
active route, you can resume the
last route, location details, and turn
the voice prompts on/off. If there is
an active route, press
Vto cancel
route guidance or turn the voice
prompts on/off.
Options
Press
Vto select the Options app.
Use
worxto scroll through the
items in the Options menu.
Units : Press
pwhile Units is
displayed to enter the Units menu.
Choose English or metric units by
pressing
Vwhile the desired item is
highlighted.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
112 Instruments and Controls
Oil Life :Displays an estimate of
the oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0204.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended. See Maintenance
Schedule 0276.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life
display accidentally at any time
other than when the oil has just
been changed. It cannot be reset
accurately until the next oil change.
To reset the engine oil life system,
press and hold
Vfor several
seconds while the Oil Life display is
active. See Engine Oil Life System
0 206. Coolant Temperature :
Displays
the coolant temperature in either
degrees Celsius (°C) or degrees
Fahrenheit (°F).
Tire Pressure : Displays the
approximate pressures of all four
tires. Tire pressure is displayed in
either kilopascal (kPa) or in pounds
per square inch (psi). If the pressure
is low, the value for that tire is
shown in amber. See Tire Pressure
Monitor System 0241 and
Tire Pressure Monitor Operation
0 242.
Battery Voltage : Displays the
current battery voltage. The battery
voltage can fluctuate while viewing
this information on the DIC. This is
normal.
Speed Signs : Displays sign
information, which comes from a
roadway database in the onboard
navigation.
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V. The messages that
require immediate action cannot be
cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
132 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 132
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier
(if equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 141
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts043.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready. .
Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
304 Customer Information
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
OnStar 305
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 305
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 306
Security . . . . . . . . . . . . . . . . . . . . . . 307
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 307
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
306 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
308 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 300.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.