2020 CHEVROLET IMPALA infotainment

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 30
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 84
Instruments and Controls . . . . . . . 88
Lighting . . . . . . . . . . . . . . . . . . . . . . . 125
Infotainment System . . . . . . . . . . 132
Climate Controls . . . . . . . . . . . . . . 133
Driving and Operating . . . . . . . . . 139
Vehicle Care . . . . . . . . . . . . . . . . . . 198
Service and Maintenance . . . . . 274
Technical Data . . . . . . . . . . . . . . . . 287
Customer Information . . . . . . . . . 290
Reporting Safety Defects . . . . . . 300
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 305
Connected Services . . . . . . . . . . . 313
Index . . . . . . . . . . . . . . . . . . . . 316

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
6 Introduction
1.Instrument Panel Illumination
Control 0128.
2. Air Vents 0137.
3. Trunk Release. See Trunk
0 20.
Park Assist Button. See
Assistance Systems for
Parking or Backing 0176 (If
Equipped).
Lane Departure Warning
(LDW) Button. See Lane
Departure Warning (LDW)
0 184.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 128.
5. Instrument Cluster 096.
Driver Information Center (DIC)
0 110.
6. Windshield Wiper/Washer 090.
7. Hazard Warning Flashers
0127.
8. Light Sensor. See Automatic
Headlamp System 0127. 9. Storage Area with USB Port
Inside (If Equipped). See
Instrument Panel Storage 084
and “USB Port” in the
infotainment manual.
10. Infotainment 0132.
11. Dual Automatic Climate Control
System 0133.
12. Storage Area with Accessory Power Outlet Inside. See
Center Console Storage 085
and
Power Outlets 092.
13. Heated and Ventilated Front
Seats 040 (If Equipped).
14. Traction Control/Electronic
Stability Control 0163.
15. Shift Lever. See Automatic
Transmission 0158.
16. Ignition Positions 0151.
17. Steering Wheel Controls 089.
Driver Information Center
Buttons. See Driver Information
Center (DIC) 0110.
18. Steering Wheel Controls 089
(Out of View). 19.
Horn 089.
20. Steering Wheel Adjustment
089.
21. Cruise Control 0165 (If
Equipped).
Adaptive Cruise Control 0167
(If Equipped).
Heated Steering Wheel 089 (If
Equipped).
Forward Collision Alert (FCA)
System 0178 (If Equipped).
22. Instrument Panel Storage 084
(If Equipped).
Fuse Cover. See Instrument
Panel Fuse Block 0229.
23. Hood Release. See Hood
0 201.
24. Data Link Connector (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0103.
25. Electric Parking Brake 0161.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
84 Storage
Storage
Storage Compartments
Storage Compartments . . . . . . . . 84
Instrument Panel Storage . . . . . . 84
Glove Box . . . . . . . . . . . . . . . . . . . . . 85
Cupholders . . . . . . . . . . . . . . . . . . . . 85
Center Console Storage . . . . . . . 85
Umbrella Storage . . . . . . . . . . . . . . 86
Additional Storage Features
Cargo Management System . . . 86
Convenience Net . . . . . . . . . . . . . . 87
Storage
Compartments
{Warning
Do not store heavy or sharp
objects in storage compartments.
In a crash, these objects may
cause the cover to open and
could result in injury.
Instrument Panel Storage
If equipped with storage behind the
fuse box cover, push on the cover
and release to open.
If equipped with storage behind the
radio, press
Pand hold to open.
There is a USB port inside. See
“USB Port” in the infotainment
manual.
Press
Pand hold again to close.
Caution
To avoid damage, do not
manually force the display
to move.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Storage 85
Keep the storage area closed when
not in use.
The storage area cannot be
operated with
Pwhen valet mode
is enabled. See “Valet Mode”under
“Setting Radio Preferences” in the
infotainment manual.
Glove Box
Pull the handle up to open.
Cupholders
Pull the rear seat armrest down to
access.
If equipped, press the button to
release the cupholders. Push back
in to stow.
Center Console Storage
Push the cover down and release to
access. To close, push the cover
again and release. If equipped,
there will be a wireless charger
inside. See Wireless Charging 092.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
86 Storage
Press the button and lift to access.
There is a removable tray on the top
of the console. There is an auxiliary
input jack, USB port(s), and
accessory power outlet inside.
The rear of the center console has a
storage area and an accessory
power outlet.
SeePower Outlets 092 or“USB
Port” and“Auxiliary Devices” in the
infotainment manual.
Umbrella Storage
Slide an umbrella into the opening
on the driver or passenger door.
Additional Storage
Features
Cargo Management
System
There is storage under the load floor
for small items. Pull the load floor
handle to access.
Secure the load floor handle to seal
the access to the spare tire.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 89
Controls
Steering Wheel
Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place. Power Tilt and Telescoping
Steering Wheel
If equipped, press the control to
move the steering wheel up and
down or forward and rearward.
Do not adjust the steering wheel
while driving.
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See
“Steering Wheel
Controls” in the infotainment
manual.
Heated Steering Wheel
(: If equipped, press to turn on or
off. A light on the button displays
when the feature is turned on.
The steering wheel takes about
three minutes to reach
maximum heat.
Horn
Pressaon the steering wheel pad
to sound the horn.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 93
{Warning
Remove all objects from the
charging pad before charging
your compatible smartphone.
Objects, such as coins, keys,
rings, paper clips, or cards,
between the smartphone and
charging pad will become very
hot. On the rare occasion that the
charging system does not detect
an object, and the object gets
wedged between the smartphone
and charger, remove the
smartphone and allow the object
to cool before removing it from
the charging pad, to prevent
burns.
To charge a compatible smartphone:1. Remove all objects from the charging pad. The system may
not charge if there are any
objects between the
smartphone and charging pad.
2. Place the smartphone face up on the
@symbol on the
charging pad aligned against
the rubber edge on the
driver side.
To maximize the charge rate,
ensure the smartphone is fully
seated and centered in the
holder with nothing under it.
A thick smartphone case may prevent the wireless charger
from working, or may reduce
the charging performance. See
your dealer for additional
information.
3. The
}will appear on theV
on the infotainment display.
This indicates that the
smartphone is properly
positioned and charging. If a
smartphone is placed on the
charging pad and
}does not
display, remove the
smartphone from the pad, turn
it 180 degrees, and wait
three seconds before placing/
aligning the smartphone on the
pad again.
The smartphone may become
warm during charging. This is
normal. In warmer
temperatures, the speed of
charging may be reduced.
Software Acknowledgements
Certain Wireless Charging Module
product from LG Electronics, Inc.
("LGE") contains the open source
software detailed below. Refer to

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 113
.Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
The audio system controls are used
to access the personalization
menus for customizing vehicle
features.
Infotainment System Audio
System Controls
To access the personalization
menus:
1. Touch SETTINGS on the Home Page on the infotainment
display.
2. Touch the desired feature to display a list of available
options.
3. Touch to select the desired feature setting.
4. Press
qBACK to return to the
previous menu.
Personalization Menus
The following list of features may be
available:
. Time and Date