Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
16 Keys, Doors, and Windows
.The engine coolant temperature
is too high.
. The oil pressure is low.
. Two remote vehicle starts, or a
single remote start with an
extension, have already
been used.
. The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
(Continued)
Warning (Continued)
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
To lock or unlock the door from
outside the vehicle:
. Press
QorKon the Remote
Keyless Entry (RKE) transmitter. .
In the case of a dead battery,
use the key in the driver door.
The key cylinder is covered with
a cap.
To lock or unlock the door from
inside the vehicle:
. Press
QorKon the power door
lock switch.
. Pulling an interior door handle
will unlock the door. Pulling the
door handle again unlatches it.
Keyless Access
Use the Keyless Access system to
lock and unlock the doors. When
the doors are locked and the
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
88 Instruments and Controls
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . . 89
Steering Wheel Controls . . . . . . . 89
Heated Steering Wheel . . . . . . . . 89
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Windshield Wiper/Washer . . . . . . 90
Compass . . . . . . . . . . . . . . . . . . . . . . 91
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Power Outlets . . . . . . . . . . . . . . . . . 92
Wireless Charging . . . . . . . . . . . . . 92
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 95
Instrument Cluster . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . 98
Odometer . . . . . . . . . . . . . . . . . . . . . . 98
Trip Odometer . . . . . . . . . . . . . . . . . 98
Tachometer . . . . . . . . . . . . . . . . . . . . 98
Fuel Gauge . . . . . . . . . . . . . . . . . . . . 99
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Seat Belt Reminders . . . . . . . . . 100
Airbag Readiness Light . . . . . . . 101 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 101
Charging System Light . . . . . . . 102
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . 103
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . 104
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 105
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 105
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . 106
Lane Departure Warning (LDW) Light . . . . . . . . . . . . . . . . . 106
Vehicle Ahead Indicator . . . . . . 106
Traction Off Light . . . . . . . . . . . . . 106
StabiliTrak OFF Light . . . . . . . . . 107
Traction Control System (TCS)/ StabiliTrak Light . . . . . . . . . . . . . 107
Tire Pressure Light . . . . . . . . . . . 108
Engine Oil Pressure Light . . . . 108
Low Fuel Warning Light . . . . . . 108
Security Light . . . . . . . . . . . . . . . . . 109
High-Beam On Light . . . . . . . . . . 109
Lamps On Reminder . . . . . . . . . 109
Cruise Control Light . . . . . . . . . . 109
Door Ajar Light . . . . . . . . . . . . . . . 110
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . . 110
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 112
Engine Power Messages . . . . . 113
Vehicle Speed Messages . . . . . 113
Vehicle Personalization
Vehicle Personalization . . . . . . . 113
Universal Remote System
Universal Remote System . . . . 121
Universal Remote SystemProgramming . . . . . . . . . . . . . . . 121
Universal Remote System Operation . . . . . . . . . . . . . . . . . . . 123
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
100 Instruments and Controls
Engine Coolant
Temperature Gauge
Metric
English
This gauge shows the engine
coolant temperature.
If the gauge pointer moves toward
the shaded area, the engine is
too hot.
This reading indicates the same
thing as the warning light. It means
that the engine coolant has
overheated. If the vehicle has been
operating under normal driving
conditions, pull off the road, stop the
vehicle, and turn off the engine as
soon as possible. See Engine
Overheating 0212 for more
information.
Seat Belt Reminders
Driver Seat Belt Reminder
Light
There is a driver seat belt reminder
light on the instrument cluster.
When the vehicle is started, this
light flashes and a chime may come
on to remind the driver to fasten
their seat belt. Then the light stays
on solid until the belt is buckled.
This cycle may continue several
times if the driver remains or
becomes unbuckled while the
vehicle is moving.
If the driver seat belt is buckled,
neither the light nor the chime
comes on.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
112 Instruments and Controls
Oil Life :Displays an estimate of
the oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0204.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended. See Maintenance
Schedule 0276.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life
display accidentally at any time
other than when the oil has just
been changed. It cannot be reset
accurately until the next oil change.
To reset the engine oil life system,
press and hold
Vfor several
seconds while the Oil Life display is
active. See Engine Oil Life System
0 206. Coolant Temperature :
Displays
the coolant temperature in either
degrees Celsius (°C) or degrees
Fahrenheit (°F).
Tire Pressure : Displays the
approximate pressures of all four
tires. Tire pressure is displayed in
either kilopascal (kPa) or in pounds
per square inch (psi). If the pressure
is low, the value for that tire is
shown in amber. See Tire Pressure
Monitor System 0241 and
Tire Pressure Monitor Operation
0 242.
Battery Voltage : Displays the
current battery voltage. The battery
voltage can fluctuate while viewing
this information on the DIC. This is
normal.
Speed Signs : Displays sign
information, which comes from a
roadway database in the onboard
navigation.
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V. The messages that
require immediate action cannot be
cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
154 Driving and Operating
starts briefly but then stops
again, do the same thing. This
clears the extra gasoline from
the engine. Do not race the
engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Engine Heater
The engine coolant heater,
if equipped, can help in cold
weather conditions at or below
−18 °C (0 °F) for easier starting and
better fuel economy during engine
warm-up. Plug in the coolant heater
at least four hours before starting
the vehicle. An internal thermostat
in the plug end of the cord will
prevent engine coolant heater
operation at temperatures above
−18 °C (0 °F).
To Use the Engine Coolant
Heater
1. Turn off the engine.2. Open the hood and unwrap the
electrical cord. The electrical
cord is on the driver side of the
engine compartment, between
the fender and the engine
compartment fuse block.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
(Continued)
Warning (Continued)
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
(Continued)
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
192 Driving and Operating
Passing
More passing distance is needed
when towing a trailer. The
combination of the vehicle and
trailer will not accelerate as quickly
and is much longer than the vehicle
alone. It is necessary to go much
farther beyond the passed vehicle
before returning to the lane. Pass
on level roadways. Avoid passing
on hills if possible.
Backing Up
Hold the bottom of the steering
wheel with one hand. To move the
trailer to the left, move that hand to
the left. To move the trailer to the
right, move that hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making TurnsCaution
Turn more slowly and make wider
arcs when towing a trailer to
prevent damage to your vehicle.
Making very sharp turns could
cause the trailer to contact the
vehicle.
Make wider turns than normal when
towing, so trailer will not go over soft
shoulders, over curbs, or strike road
signs, trees, or other objects.
Always signal turns well in advance.
Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower
gear before starting down a long or
steep downhill grade. If the
transmission is not shifted down, the
brakes may overheat and result in
reduced braking efficiency. The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating
0212.Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
204 Vehicle Care
1.Engine Air Cleaner/Filter 0208.
2. Engine Oil Fill Cap. See Engine Oil 0204.
3. Engine Oil Dipstick. See Engine Oil 0204.
4. Engine Cooling Fans (Out of View). See Cooling System
0 209.
5. Engine Cover.
6. Transmission Fluid Cap and Dipstick (Out of View). See
Automatic Transmission Fluid
0207.
7. Brake Fluid Reservoir. See Brake Fluid 0215.
8. Coolant Surge Tank and Pressure Cap. See Cooling
System 0209.
9. Battery - North America 0216.
10. Windshield Washer Fluid Reservoir. See Washer Fluid
0 214.
11. Engine Compartment Fuse
Block 0226.Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0206.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0203 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when