2020 AUDI Q3 ESP

83A012721BB
Sitting correctly and safely

release point @) > fig. 56 on the inside or out-
side of the base.
> Press the button @) and pull the head restraint
out of the backrest > /\ in General informa-
tion on page 58.
Installing the headrests
Applies to: vehicles with removable head restraints
> Fold the backrest forward slightly > page 76.
> Slide the posts on the head restraint down into
the guides until the posts click into place.
> Press the button (2) and slide the head restraint
all the way down. It should not be possible to
remove the head restraint from the backrest
without pressing the button.
Safety belts
Each seat is equipped with a three-point safety
belt. Safety belts that are worn correctly are the
most effective way to reduce the risk of serious or
fatal injuries in a collision. Therefore, wear your
safety belt correctly and make sure that all vehi-
cle passengers are also wearing their safety belts
correctly when the vehicle is moving.
Even though your vehicle is equipped with an air-
bag system, every vehicle passenger must still al-
ways wear the appropriate safety belt. In addi-
tion to their normal protective function, safety
belts also hold vehicle occupants in the correct
seating position in the event of a collision so that
the airbags can deploy correctly and provide addi-
tional protection. Safety belts provide protection
during collisions when the airbags do not deploy
or if they have already deployed.

ZA WARNING
The risk of serious or fatal injury increases if
the safety belt is not fastened, if it is worn in-
correctly, or if it is damaged.
— All vehicle occupants, including the driver,
must fasten their safety belts correctly be-
fore every trip and must always keep their
safety belts fastened during the trip, regard-
less of whether the seat is equipped with an
airbag or not. This also applies to children



that are seated in a child safety seat that is
appropriate for their weight and age and
that is secured with a safety belt.
In the event of a collision, vehicle occupants
that are not wearing safety belts could be
propelled through the vehicle interior and
collide with vehicle components, such as the
steering wheel, instrument panel, wind-
shield, or doors. In some situations, vehicle
occupants could also be ejected from the ve-
hicle. Vehicle occupants in the rear seats
who do not wear safety belts not only en-
danger themselves, but also other people in
the vehicle.
Only one person may be fastened with a
safety belt at a time. Never secure more
than one person, including children, with a
single safety belt.
Never allow children or infants to ride on an-
other person's lap and be belted into the
safety belt with them.
Insert the belt buckle only in the belt latch
belonging to the corresponding seat, so that
the protective function is not impaired.
To ensure the maximum protective function
of the safety belts, all vehicle passengers
must sit in the correct seating position
=> page 54.
Check the condition of your vehicle’s safety
belts regularly > page 235. If you find dam-
age to the belt webbing, the belt connec-
tions, the retractor, or the buckle, have the
damaged safety belt replaced by an author-
ized Audi dealer or authorized Audi Service
Facility.
The safety belts must not be removed or
modified in any way. Do not attempt to re-
pair the safety belts yourself.
Safety belts that are strained during an acci-
dent, and thus stretched, must be replaced
by an authorized Audi dealer or authorized
Audi Service Facility.

s9

Sitting correctly and safely

Safety belt retractor
The safety belts are equipped with an automatic
belt retractor. This automatic retractor allows the
safety belt to be pulled all the way out when the
belt is pulled slowly. However, the automatic re-
tractor locks during sudden braking maneuvers.
It also locks the belts when accelerating, driving
uphill, and driving around curves.
Belt force limiter
Safety belts with belt force limiters reduce the
force placed on the body by the safety belts dur-
ing a collision.
Safety belt pretensioners
In certain driving situations, safety belts may be
tightened with reversible belt tensioners when
you start driving. If the safety belt is too loose, it
will be tightened so that the belt will rest closer
to the body.
In some collisions, pyrotechnic belt tensioners
may secure the safety belts so that they cannot
loosen. This reduces forward movement by the
vehicle passengers.

ZA WARNING
The pyrotechnic system can only provide pro-
tection during one collision. If the pyrotechnic
belt tensioners deploy, the pretensioning sys-
tem must be replaced by an authorized Audi
dealer or authorized Audi Service Facility.
@) Tips
Smoke may be released when pyrotechnic belt
tensioners deploy. This is not a sign of a vehi-
cle fire.


Airbag system
Z\ WARNING
— If you have not fastened your safety belt,
you are in an incorrect seating position, or
you are too close to the airbag system, the
airbag system will not be able to protect
you. This increases the risk of serious or fa-





tal injuries. Make sure that every vehicle
passenger has their safety belt correctly fas-
tened and is sitting in a correct seating posi-
tion > page 54. This is necessary regardless
of whether the seat is equipped with an air-
bag or not.
Never place your feet on the instrument
panel, out of the window, or on the seat sur-
faces. To help ensure that the airbag system
can deploy correctly, never bend forward or
lean on the door or the side window. Other-
wise, serious and possibly fatal injuries can
occur if the airbags deploy.
People, animals, or objects between the
passengers and the airbag system can inter-
fere with the correct deployment of the air-
bag or can be thrown through the vehicle in-
terior, increasing the risk of serious or fatal
injuries. Make sure that nothing is located
between the vehicle occupants and the air-
bag system. Do not secure or transport any
objects within the deployment zone of the
airbag systems, especially on the steering
wheel, on the instrument panel, on the
doors, on the windows, or in the footwell.
Never put stickers on the airbag system cov-
ers or cover them with any objects.
Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-
tain any heavy, breakable, or sharp-edged
objects. This could impair the effectiveness
of the side curtain airbags.
You must not use seat or protective covers
that are not specifically approved for use on
Audi seats with side airbags. Since the side
airbags deploy from the seat backrest, such
covers could impair the protective function
of the side airbags.
Damage to the original seat covers in the
side airbag deployment area must always be
repaired by an authorized Audi dealer or au-
thorized Audi Service Facility.
Airbag system components are installed at
various locations in your vehicle. Incorrect
work or repairs on the vehicle could damage
the airbag system components or impair

62

83A012721BB
Sitting correctly and safely

within milliseconds. Inflated airbags reduce the
movement of passengers wearing safety belts in
the direction of the impact and thus help to re-
duce the risk of injury. They can help to protect
the head, upper body, and lap, for example. How-
ever, there is the possibility that airbag deploy-
ment can cause injuries.
The airbag system only works when the ignition
is turned on.
If you or other vehicle passengers have physical
limitations that prevent sitting in a correct posi-
tion, modifications to the vehicle may be neces-
sary. For more information, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty, or call Audi customer support at
1-800-822-2834.
G) Tips
The side curtain airbags in your vehicle have
ejection mitigation functions. This reduces
the risk of being ejected from the vehicle inte-
rior during an accident, especially in the event
of a vehicle rollover.
Advanced airbag system

Fig. 63 Headliner: indicator light to display the status of
the front passenger's airbag
The Advanced Airbag System in your vehicle has
been certified to comply with the requirements
of the United States Federal Motor Vehicle Safety
Standard (FMVSS) 208, as well as Canada Motor
Vehicle Safety Standard (CMVSS) 208 as applica-
ble at the time your vehicle was manufactured.
According to these requirements, the front Ad-
vanced Airbag System on the passenger’s side
has been certified for “suppression” for infants
approximately 12 months old and younger, and
for “low risk deployment” for children aged 3 to
6 years old (as defined in the standard).
The advanced airbag system will activate or deac-
tivate the front passenger's airbag based on the
occupancy of the seat. If a front airbag deploys
during an accident, the deployment force will
adapt to the passenger.
Components
The advanced airbag system consists of the fol-
lowing components:
— Front airbags in the steering wheel and in the
instrument panel on the front passenger's side:
these can protect the front passengers during
an accident
— Passenger occupant detection sensor in the
front passenger's seat: this detects if the front
passenger's seat is occupied (for example, by a
person or a small child in a child safety seat)
— Seat position sensors on the front seats: these
determine the distance between the seat and
the steering wheel or instrument panel
— Sensors in the front seat belt latch: these de-
tect if the safety belts are fastened
— Indicator light
PASSENGER AIR BAG OFF #, ON @ in the
headliner: this indicates if the front passenger's
airbag is activated or deactivated
- ka indicator light in the instrument cluster:
this monitors the function of the Advanced Air-
bag System components to ensure they are
functioning correctly
How the components function together
The passenger occupant detection sensor in the
front passenger's seat detects if the front pas-
senger's seat is occupied. The passenger occu-
pant detection sensor measures the electrical ca-
pacity on the front passenger’s seat. The pas-
senger's airbag is activated or deactivated de-
pending on the electrical capacity that is meas-
ured.
The passenger's airbag is activated if:
— The electrical capacity is higher than the
threshold stored in the control module
65

Sitting correctly and safely

— The electrical capacity is the same as or greater
than the electrical capacity of a typical adult
The passenger's airbag is deactivated if:
— The electrical capacity is lower than the thresh-
old stored in the control module
— The electrical capacity is the same as or less
than the electrical capacity of a typical one-
year-old child in a child safety seat that has
been used for certification in accordance with
FMVSS 208
If the front passenger's airbag is activated, the
PASSENGER AIR BAG ON @ indicator light
will turn on. If the front passenger's airbag is de-
activated, the PASSENGER AIR BAG OFF #;
indicator light will turn on.
The deployment force of the front airbags adapts
based on whether or not the safety belt is used
and the distance between the seat and the steer-
ing wheel/instrument panel. For example, if a
person is too close to the front airbag, the front
airbag will deploy with less force to help reduce
the risk of injury.
Meaning of PASSENGER AIR BAG OFF 3; ON
® indicator light
When the ignition is switched on, the system de-
tects whether the front passenger's seat is occu-
pied. PASSENGER AIR BAG OFF #; ON @
will turn on for several seconds during this proc-
ess. Then it will indicate whether the front pas-
senger's airbag is activated or deactivated.
— PASSENGER AIR BAG OFF #%;: the front
passenger's airbag is deactivated and will not
deploy in the event of an accident.
— PASSENGER AIR BAG ON ®:: the front pas-
senger's airbag is activated and could deploy in
the event of an accident.
If a change to the occupancy status of the front
passenger's seat is detected
PASSENGER AIR BAG OFF #; ON ®@ will
flash for several seconds and will then display the
status of the front passenger's airbag.
Always make sure the indicator light corresponds
to the occupancy of the front passenger's seat.
66
— An adult or individual of similar size in the
front passenger's seat: the front passenger's
airbag must be activated, so
PASSENGER AIR BAG ON @ must remain
on.
— An individual of smaller size (for example, an
adolescent or small adult) in the front pas-
senger's seat: the front passenger's airbag
must be activated, so
PASSENGER AIR BAG ON ® must remain
on.
— Child in a child safety seat on the front pas-
senger's seat: the front passenger's airbag
must be deactivated, so
PASSENGER AIR BAG OFF #; must remain
on.
— Front passenger's seat not occupied: the front
passenger's airbag must be deactivated, so
PASSENGER AIR BAG OFF #; must remain
on.

ZA\ WARNING
— An adult or a person with a small stature
(such as a young person or small adult) seat-
ed on the front passenger's seat will not be
protected by the passenger's airbag in the
event of a collision if the passenger's airbag
is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON ®@ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 54 and
that there are no objects covering the front
passenger's seat (such as blankets or pil-
lows). If PASSENGER AIR BAG ON ®
still does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system inspect-
ed.
—Achild ina child safety seat on the front
passenger's seat - especially in a rear-facing
child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
which increases the risk of serious or fatal
injury. Always secure child safety seats on

Sitting correctly and safely


This can cause serious or fatal injuries for
the child and passengers.
— If children use an incorrect seating position
while driving, they have a higher risk of in-
jury during a sudden braking maneuver or
accident. This especially applies to children
in the front passenger's seat or children who
have their head near the side airbag deploy-
ment area, if the airbag system is deployed
during an accident. This incorrect seating
position can cause severe or even fatal inju-
ries.
— Make sure there is enough space in front of
the child in the child safety seat. If necessa-
ry, adjust the angle and position of the seat
in front of the child safety seat.
— The rear side of a forward-facing child safety
seat should be positioned as close as possi-
ble to the backrest on the vehicle seat. If the
head restraints make it difficult to install a
child safety seat, adjust or remove them
=> page 58. Reinstall the head restraints im-
mediately once the child safety seat has
been removed.
— Always make sure that the backrest on the
seat where the child safety seat is installed
is securely locked in place and cannot move
forward. Otherwise, the backrest where the
child safety seat is secured could move for-
ward in the event of an accident or other
emergency situation.
— NEVER use a rear-facing child safety seat on
a seat with an ACTIVATED FRONT AIRBAG;
this could cause DEATH or SERIOUS INJU-
RIES to a CHILD.
— Always secure child safety seats on the
rear seats. If exceptional circumstances re-
quire the child safety seat to be placed on
the front passenger's seat, then the front
passenger's airbag must be deactivated.
Always make sure that
PASSENGER AIR BAG OFF %; remains
on while driving. If
PASSENGER AIR BAG OFF 2%; does not
turn on, remove the child safety seat and
install it again according to the child safe-
ty seat manufacturer instructions. If
PASSENGER AIR BAG OFF #¥%; still

68
does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system in-
spected.
— If you must use a forward-facing child safety
seat on the front passenger's seat, move the
seat as far back as possible so that it is as
far as possible from the front passenger's
airbag. While doing this, make sure the seat
can be adjusted all the way. A child in a child
safety seat on the front passenger's seat can
receive a severe impact if the front passeng-
er's airbag deploys, which increases the risk
of serious or fatal injury.
— Replace the child safety seat after an acci-
dent because there could be damage that is
not visible.
— Even if a child is not sitting in the child safe-
ty seat, the child safety seat must be se-
cured. An unsecured child safety seat may
be thrown through the vehicle interior dur-
ing sudden braking maneuvers or an acci-
dent.

Correct positioning for children
Always secure children in a child safety seat de-
signed for the body size, weight, and age of the
child.
You can secure child safety seats in your vehicle
using the lower LATCH anchors or the safety
belts. You can also secure child safety seats to
the top tether anchor. Depending on the child
safety seat, it may also be necessary to secure it
to the top tether anchor. In Canada, securing for-
ward-facing child safety seats to the top tether
anchors is required by law.
Always transport children in the rear seats
Accident statistics show that children that are se-
cured correctly in the rear seats are safer than in
front seats. Always transport children in suitable
child safety seats secured on the rear seats. >

Sitting correctly and safely

> Activate the child safety lock > page 38.
> Remove the cover* from both lower LATCH an-
chors.
> If you secure a child safety seat to the rear seat,
secure any unused safety belts that are within
reach of the child > A\ in Securing child safety
seats with a safety belt on page 71.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Pull on the child safety seat to check if both
sides are engaged correctly in the LATCH an-
chors.
> If possible, also secure the child safety seat to
the respective top tether anchor in the vehicle
=> page 71.

Z\ WARNING
The LATCH anchors in the vehicle are only de-
signed for child safety seats with the LATCH
system. To reduce the risk of serious or fatal
injury, never secure other child restraint sys-
tems, belts, or objects to the anchors.
G) Tips
The LATCH anchors are designed for a total
weight (child and child safety seat combined)
up to 65 lbs (29 kg). If the total weight is
greater than this, the child safety seat must
be secured with the vehicle safety belt.
Satie Ce Aa Ra
ert
Follow the safety precautions > page 67. The
front passenger’s seat is a dangerous location for
a child, even with an advanced airbag system. If
exceptional circumstances require the child safe-
ty seat to be placed on the front passenger's
seat, then the front passenger's airbag must be
deactivated. Please note the important informa-
tion for this > page 68, Correct positioning for
children and > page 65, Advanced airbag sys-
tem.

Securing child safety seats
> Applies to: vehicles with forward/back adjusta-
ble rear bench seat: Move the rear seat all the
way back.
70
> Activate the child safety lock > page 38.
> If you secure a child safety seat to the rear seat,
secure any unused safety belts that are within
reach of the child > A\, > page 72.
> If you secure a child safety seat to the front
passenger's seat, adjust the front passenger's
seat to the highest position.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> If necessary, activate the belt retractor lock
=> page 70.
> If the child safety seat is secured on the front
passenger's seat, adjust the front passenger's
seat backrest until it rests flat against the child
safety seat. Also make sure that the upper safe-
ty belt fixture is behind the child safety seat.
> If you secure a child safety seat on the rear
seat, also secure it to the correct top tether an-
chor if possible > page 71.
Activating the belt retractor lock
If you secure a child safety seat using the vehicle
safety belt, you must activate the belt retractor
lock. Follow the child safety seat manufacturer
instructions.
The belt retractor lock prevents the safety belt
from becoming loose while driving, which could
result in the child safety seat no longer being ad-
equately secured.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
While doing so, pull out the safety belt. Insert
the safety belt into the belt latch that belongs
to that seat until it audibly locks.
> Pull the upper belt out completely and then al-
low it to retract. You will hear a clicking sound
while the belt is retracting. It will not be possi-
ble to pull the safety belt out any farther.
> Push the child safety seat into the seat and al-
low the belt to retract more.
> Make sure that the child safety seat cannot
move more than 1 inch (2.5 cm).
Deactivating the belt retractor lock
> Unbuckle the safety belt from the belt latch.
> Remove the child safety seat according to the
manufacturer instructions.

83A012721BB
Sitting correctly and safely

> Allow the safety belt to retract completely. The
belt retractor lock is deactivated.

ZA WARNING .
— A safety belt that is not locked by the belt
retractor lock or a locking device cannot se-
cure a child safety seat while driving or in
the event of an accident, which increases the
risk of fatal injury. Always make sure the
belt retractor lock on the safety belt is acti-
vated if the child safety seat manufacturer
instructions require it.
— Due to the risk of fatal injury, never place a
rear-facing child safety seat on the front
passenger's seat when the front passenger's
airbag is switched on.
— For the child safety seat to offer the maxi-
mum protection, it is especially important
to route the vehicle safety belt correctly. Al-
ways follow the instructions from the child
safety seat manufacturer for routing the
safety belt correctly. Incorrectly fastened
safety belts can cause injuries, even during

minor accidents.
Additionally securing a child safety seat to
the top tether anc’


RAZ-0186.






Fig. 65 Rear backrest: top tether anchors to secure a child
safety seat with an upper belt
Fig. 66 Rear backrest: securing the upper belt to the top
tether anchor
Follow the safety precautions > page 67.
There is a top tether anchor behind every seat in
the rear bench seat to additionally secure a child
safety seat with an upper belt.
> Move the head restraint behind the child safety
seat upward.
>» Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Guide the upper belt on the child safety seat
under the head restraint or along both sides of
it and toward the rear (depending on the child
safety seat model).
> Fasten the belt to the top tether anchor
=> fig. 66. While doing this, make sure the belt
is not twisted and is not running over any sharp
edges.
> Pull the belt tightly so that the child safety seat
rests at the top of the seat backrest.
> If necessary, move the head restraint behind
the child safety seat downward.


The top tether anchors in the vehicle are only
designed for child safety seats equipped with
an upper strap. To reduce the risk of serious or
fatal injury, never secure other child restraint
systems, belts, or objects to the anchors.

71

Stowing and using

could spill and cause damage to vehicle
equipment.
Additional storage
Depending on the vehicle equipment, there may
be a variety of storage areas, compartments, and
retainers at various locations in the vehicle.
— Glove compartment: the glove compartment
can be locked using the vehicle key > page 32.
— Holders for a notepad and a pen in the glove
compartment
— Storage compartment in the cockpit on the
driver's side
— Storage compartments in the door trim panel
— Storage compartment under the left front seat
— Storage compartment under the front center
armrest
— Storage compartment under the right front
seat
— Net behind the front seats
— Storage compartment at the end of the rear
center console
— Garment hooks in the rear
— Storage compartments next to the rear bench
seat
— Bag hooks in the luggage compartment

Z\ WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. The
pockets of the clothing must not contain any
heavy, breakable, or sharp-edged objects.
Such objects endanger vehicle occupants
and increase the risk of injury during sudden


driving or braking maneuvers or in an acci-
dent, especially if the airbags deploy.
— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.
G) Tips
Applies to: vehicles with Wi-Fi:Do not place
any metal objects in the storage compart-
ment* on the end of the rear center console,
because they could impair the Wi-Fi antenna
function.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
>» Use non-elastic cords attached to the tie-downs
to secure objects.

ZA\ WARNING
— The luggage compartment cover must al-
ways be securely fastened when in use to re-
duce the risk of an accident.
— The storage compartment must not be used
to transport heavy objects, hard objects, or
animals. Such objects endanger vehicle oc-
cupants and increase the risk of injury dur-
ing sudden driving or braking maneuvers or
in an accident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
—If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-

aged straps, this can increase the risk of


74