2020 AUDI Q3 checking oil

83A012721BB
Table of contents

Driving information.............. 109
Speed warning system.........-..000- 109
Traffic light information.............. 109
Driver assistance................. Ut
Cruise control systeM.......... 000 eee 111
Adaptive speed/cruise assist........... 112
Distance warning.................005 119
Lane departure warning............... 120
AUdi PrOSONsSe & seis + 2 mews 2» nee 2 oem 122
Sid erassiStsasis so sae o x mnewsae 9 o, sea wo ame 125
Parking and maneuvering....... 127
IMEROMUCKION s sive wo oxsuaee sa onawams «+ states 127
Parking system plus...............04. 127
Rearview camera and peripheral cameras. 129
Rear cross-traffic assist... .......00.4.. 133
Assisted parking .............0.00005- 134
Parkeassist': wwe x 2 noup a 2 seyen 4 @ aoe & 136
Infotainment system............ 139
TeEl@PHOHE.« . < cce5 ce hens cb eee ee tee 139
IMEFOMUERION « = cece © 2 sorase w a swaiaies 2S wesw 139
Setup... eee eee 139
Using the Audi phone box............. 141
Using the telephoné:s. ¢ « weiss ¢ wes ve ae 143
MESSAGCS ssn. < + sxeusns © 5 sneniens «6 saereee @ ot sane 147
SettingS ... 6... cece cece eee eee eee 149
Mobile phone network settings......... 150
Instrument cluster.............2..00. 151
Troubleshooting...............00000- 151
Aud! CONMMECE «oi. 6 sees se cee ve oe 152
Generalinformation................. 152
Audi connect Infotainment............ 152
Using a Wi-Fi hotspot...............- 153
Audi connect Infotainment services..... 153
SOttinGSiecs « « sees ¢ » sees s Sees : Hew 154
Troubleshooting sss < v-aew w ¥ waren wo ssanve 156
Navigation........................ 157
Opening navigation.................. 157
myAudi navigation.................0. 157
Entering adestination................ 158
Stopping route guidance.............. 162
Ma Pine = = cxowins + x cvovne w a cttenete + © onnatts 7 mats 163
Personal route assistance............. 165
Alternative routes...............0005 165
Additional functions................. 166
Satellite map.......... cece eee 167
Map update’: « saas ¢ » exaw gs aves ce eae 168
Trafficinformationivc « © asec «a cmon © a wae 169
Options and settings...............0. 170
Troubleshooting «<< <= eccn ss yews sp es 172
Radio... .. cece eee 173
Opening the radio................... 173
Radio functions sss. s ease ss eeen es wean 174
Options and settings...............0. 178
Troubleshooting..................5-. 179
PASTS cesses 6 aswsne w : anavinn a © auncina wo eowrene 180
General information................. 180
SDicard readers « exes « ¢ sama « avew 6 e pers 180
Bluetooth audio player............... 180
Online media..................0000. 181
IAMAZOnAleXales: 2 ¢ saves « ¢ qos & a anes g 2: 182
Multimedia connections.............. 182
Playing media..............00- eee 183
Options and settings................. 187
Supported media and file formats...... 188
Troubleshooting.................0005 189
Audi smartphone interface...... 194.
SOCLUP « came oo samen + 4 ean 3 2 tame & sano 191
Troubleshooting............0-eeee eee 192
Additional settings.............. 193
System settings...................0. 193
Connected devices «vias si eae sc geap ae 194
Legal information. . ce. . 2 ene. se cron 195
Maintenance and Care........... 197
Checking and Filling............. 197
Fuel... cee eee eee 197
RetuelinGiccs + « xcs ss heen so Ree v oe 198
Emissions control system............. 200
Engine compartment................. 201
Engineoil...... 2... eee eee eee 203
CoolingsysSteM’'s « seems se canes sv eases yo we 207
BrakerPluidian. « onansss = ciesnes © sewome a = sme 209
Electrical system. .......-...00--005 209
Battery’: + « sss 2 s see 1 6 seek go eee eb 210
Windshield washer system............ 212
Service interval display............... 213

Checking and Filling


chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
® Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise severe
malfunctions and engine damage will occur.


@ For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
CO} Tema ma Coeiiare mater
compartment lid
The hood is released from inside the vehicle.


Fig. 139 Footwell: release lever

D) The &> symbol on the lever was still being designed at
the time this manual was printed.
202

Fig. 140 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> With the door open, pull the lever >) below
the instrument panel in the direction of the ar-
row > fig. 139.
» Raise the hood slightly > /A\.
> Press the lever > fig. 140 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > AX.
Message
8B Warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.
Z\ WARNING
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it >

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Checking and Filling


to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
close it, because driving when the hood is
not latched increases the risk of an accident.
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and



Engine compartment overview
The most important check points.



Fig. 141 Engine compartment overview: diagram
Follow the safety precautions > page 201.
Coolant expansion tank (z£) > page 208
Engine oil dipstick > page 204
Engine oil filler opening (827) > page 205
Brake fluid reservoir (OC) > page 209
Vehicle battery (+) under the battery cover
and ground point (-) > page 212,
=> page 244
Washer fluid reservoir (>) > page 212
Fuse housing > page 249
©O®OOO
©C® Sticker* for engine oil specifications
=> page 203
The engine oil dipstick and the engine oil filling
opening may be located in different places within
the engine compartment, depending on the
gine version.
Engine oil
If the engine oil level is too low
ene
If you need to add engine oil, use an oil that is
listed on the sticker. The sticker is located at the
front of the engine compartment > page 203,
fig. 141.
If the recommended engine oil is not available, in
an emergency you may add a maximum of 1
203
>

Checking and Filling

quart (1 liter) of ACEA C3 or API SN engine oil
one time until the next oil change.
For more information on the correct engine oil
for your vehicle, contact an authorized Audi deal-
er or authorized Audi Service Facility. Have the oil
changed by an authorized Audi dealer or author-
ized Service Facility.

Audi recommends
Sbastrol/ ZIDIBE Frorzssional
Audi recommends using the LongLife high-per-
formance engine oil from Audi Genuine Parts.
Engine oil pressure


2 Turn off engine. Oil pressure too low
Stop driving and switch the engine off. Check the
engine oil level > page 204.
— If the engine oil level is too low, add engine oil
=> page 205. Only continue driving once the in-
dicator light turns off.
— If the engine oil level is correct and the indica-
tor light still turns on, turn the engine off and
do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
Engine oil level
Applies to: vehicles with oil level warning
= Please check oil level
— You may continue driving for the time being.
Check the engine oil level as soon as possible
=> page 204, Checking the engine oil level.
— If the engine oil level is correct and the indica-
tor light still turns on, drive at low engine
speed to an authorized Audi dealer or author-
ized Audi Service Facility.
Engine oil sensor
=. Oil level sensor: oil change necessary. Please
contact Service
Fuel has entered the engine oil. This will cause
the engine oil level to rise slowly and the engine
oil quality to decrease. Do not extract engine oil
to reduce the level, because this will increase the
204
risk of engine damage. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have engine oil extracted.
& Oil level system: malfunction! Please con-
tact Service
The sensor that checks the engine oil level has
malfunctioned. Drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
& Oil pressure sensor: malfunction! Please
contact Service
The sensor that checks the engine oil pressure
has malfunctioned. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
Engine warm-up request
i Please drive to warm up engine
Fuel has entered the engine oil, either due to low
outside temperatures or frequent short drives.
Drive until the engine is warm so that the fuel in
the engine oil will evaporate. Avoid high engine
speeds, full accelerating, and heavy engine loads
when doing this.
G) Tips
The oil pressure warning EE is not an oil level
indicator. Always check the oil level regularly.
Checking the engine oil level
The engine oil dipstick varies depending on the
engine type.

B8V-0588
&
Fig. 142 Oil dipstick (example): checking the engine oil lev-
el

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Checking and Filling

Observe the safety precautions > A\ in General
information on page 201.
> Park the vehicle on a level surface.
> Shut the engine off when it is warm.
> Wait approximately two minutes.
> Open the hood > page 202.
> Remove the oil dipstick > page 203, fig. 141,
wipe it off with a clean cloth and insert it all the
way in again.
> Remove the oil dipstick again and then read the
oil level > table on page 205.
> Add engine oil if necessary > page 205.

Areas on the oil dipstick > fig. 142.

@| If the engine oil level is just before the
marking (@), then engine oil must be added.
See>O.


@|Do not add engine oil.

() Note
— The engine oil level must not be below the
marking ©, because this increases the risk
of engine damage.
— After adding engine oil, the oil level must
not be above the marking (2) > fig. 142, be-
cause this increases the risk of catalytic con-
verter and/or engine damage. If the oil level
is above the marking Q), drive to an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have any engine oil
extracted. Avoid high engine speeds, full ac-
celeration, and heavy engine loads.
@ Tips
— The engine oil consumption may be up to
0.5 quart/600 miles (0.5 liter/1,000 km),
depending on driving style and operating
conditions. Consumption may be higher dur-
ing the first 3,000 miles (5,000 km). The
engine oil level must be checked regularly.
It is best to check each time you refuel your
vehicle and before long drives.
— Because of the lubrication and cooling of
the engine, combustion engines consume
oil. The oil consumption varies depending
on the engine and may change during the
service life of the engine. Engines generally
consume more oil at the beginning during
the break-in period. Then oil consumption
stabilizes after the break-in period.
— Under normal conditions, oil consumption
depends on the quality and viscosity of the
oil, the engine RPM, the climate conditions,
and the road conditions. The dilution of oil
from condensation or fuel residue as well as
the age of the oil also play a role. Because
engine wear increases with mileage, oil con-
sumption will increase again over time until
it may be necessary to replace worn compo-
nents.
— Because all these variables play a role, it is
not possible to define an oil consumption
standard. Therefore, the oil level must be
checked regularly.
— If you believe that your engine has in-
creased its oil consumption, contact an au-
thorized Audi dealer or authorized Audi
Service Facility to determine the cause.
Please note that an exact oil consumption
measurement must be done with the neces-
sary care and accuracy and may take time.
An authorized Audi dealer or authorized
Audi Service Facility is trained in accurately
measuring the oil consumption.
— You can find information on engine oil and
engine oil capacities for the USA at www.
audiusa.com/help/maintenance, or for Can-
ada at www.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
audi-service-schedules.html, or call
800-822-2834.
Adding engine oil

B8K-2120



Fig. 143 Engine compartment: engine oil filler opening
cover
205

Checking and Filling

Follow the safety precautions > page 201, Gener-
al information.
> Turn the engine off.
> Open the hood > page 202.
> Unscrew the cap %~ for the engine oil filler
opening > fig. 143.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 203.
> Check the oil level again after two minutes
=> page 204, Checking the engine oil level.
> Add more oil if necessary.
> Close the engine oil filler cap and push the dip-
stick
all the way in.
> Close the hood > page 202.

Z\ WARNING
—When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.

() Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
206
@) For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
We recommend having the oil changed at an au-
thorized Audi dealer or authorized Audi Service
Facility.
Follow the safety precautions > page 201, Gener-
al information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, having your engine
oil changed by an authorized Audi dealer or au-
thorized Audi Service Facility is recommended.
If you change the engine oil yourself, please note
the following important information:

ZA\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.

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Checking and Filling


— Maintain enough distance when you are re-
moving the oil drain plug. While doing this,
keep your forearm parallel to the ground to
reduce the risk of hot oil dripping down your
arm.
— Drain the oil into a container designed for
this purpose that is large enough to hold the
full amount of oil in your engine.
— Engine oil is poisonous. Always store out of
reach of children.
— Prolonged contact of used engine oil with
the skin may cause skin damage. Always
wash oil off immediately with soap and wa-
ter to protect your skin.
@) Note
Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited War-
ranty.

() For the sake of the environment
— Before changing the engine oil, make sure
you can dispose of the used engine oil cor-
rectly.
— Engine oil must always be disposed of cor-
rectly. Do not dump it in the yard, in the for-
est, or in open water, river channels, or sew-
ers.
— Have your used engine oil recycled by bring-
ing it to a used oil collection site or contact
a gas station.
Cooling system
The engine cooling system is filled with a mixture
of purified water and coolant additive at the fac-
tory. This coolant must not be not changed.
The coolant level is monitored using the B indi-
cator light. However, occasionally checking the
coolant level manually is recommended.
Messages
Ea Turn off engine and check coolant level. See
owner's manual
The coolant level is too low.
Stop driving and switch the engine off. Check the
coolant level > page 208.
— If the coolant level is too low, add coolant
=> page 208. Only continue driving once the in-
dicator light turns off.
/_E| Coolant temperature: too high. Please let
engine run while vehicle is stationary
Let the engine run at idle for a few minutes to
cool off, until the indicator light turns off.
— If the indicator light does not turn off, do not
continue driving the vehicle. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.
|| Coolant system: malfunction! Please turn
off engine
Do not continue driving, shut the engine off, and
switch the ignition off.
— See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
Coolant additive
The coolant additive is made of anti-freezing and
corrosion protection agents. Only use the follow-
ing coolant additives. These additives may be
mixed with each other.


Coolant additive Specification
Gl2evo TL774L
G12++ TL774G
G13 TL774)


The amount of coolant additive that needs to be
mixed with water depends on the climate where
the vehicle will be operated. If the coolant addi-
tive percentage is too low, the coolant can freeze
and damage the engine.




Coolant Freeze protec-
additive tion
Warm min. 40% min. -13 °F
regions max. 45% (-25 °C)
Cold min. 50% max. -40 °F
regions max. 55% (-40 °C) >

207

Checking and Filling

@) Note
— Before the start of winter, have an author-
ized Audi dealer or authorized Audi Service
Facility check if the coolant additive in your
vehicle matches the percentage appropriate
for the climate. This is especially important
when driving in colder climates.
— If the appropriate coolant additive is not
available in an emergency, do not add any
other additive. You could damage the en-
gine. If this happens, only use water and re-
store the correct mixture ratio with the
specified coolant additive as soon as possi-
ble.
— Only refill with new coolant.
— Radiator sealant must not be mixed with
the coolant.
— Due to the risk of engine damage, the cool-
ing system should only be refilled by an au-
thorized Audi dealer or authorized Audi
Service Facility. An authorized Audi dealer or
authorized Audi Service Facility can also pro-
vide you with important information about
the recommended coolant additive.
Checking coolant

= % [RAz-0539]


MIN

Fig. 144 Engine compartment - coolant expansion tank
(diagram): @ cover; @) markings
Follow the safety precautions > page 201, Gener-
al information.
Checking the coolant level
> Park the vehicle on a level surface.
> Switch the ignition off.
> Open the hood = page 202.
> Check the coolant level in the coolant expan-
sion tank > page 203, fig. 141 using the outer
208
markings @) > fig. 144. The coolant level must
be between the markings (2) when the engine is
cold. When the engine is warm it can be slight-
ly above the upper marking.
Adding coolant
Requirement: there must be a residual amount of
coolant in the expansion tank >@).
If you must add coolant, use a mixture of water
and coolant additive. Mixing the coolant additive
with distilled water is recommended.
> Allow the engine to cool.
> Place a large, thick towel on the coolant expan-
sion tank cap.
>» Remove the cover (@) > fig. 144 carefully to the
left > A\.
» Add the correct mixture ratio of coolant
= page 207 up to the upper marking @)
> fig. 144.
> Make sure that the fluid level remains stable.
Add more coolant if necessary.
>» Screw on the cap securely to the right.
Coolant loss usually indicates that there is a leak.
Immediately drive your vehicle to an authorized
Audi dealer or authorized Audi Service Facility
and have the cooling system inspected. If the
cooling system is not leaking, coolant loss can re-
sult from the coolant boiling due overheating
and then being forced out of the cooling system.

ZA\ WARNING
— The engine compartment in any vehicle can
be a dangerous area. Stop the engine and al-
low it to cool before working in the engine
compartment. Always follow the informa-
tion found in > page 201, General informa-
tion.
— Never open the hood if you can see or hear
steam or coolant escaping from the engine
compartment. This increases the risk of
burns. The cooling system is under pressure.
When you no longer see or hear steam or
coolant escaping, you may open the engine
compartment with caution.
—When working in the engine compartment,
remember that the radiator fan can switch