2020 AUDI Q3 maintenance

83A012721BB
Table of contents

Driving information.............. 109
Speed warning system.........-..000- 109
Traffic light information.............. 109
Driver assistance................. Ut
Cruise control systeM.......... 000 eee 111
Adaptive speed/cruise assist........... 112
Distance warning.................005 119
Lane departure warning............... 120
AUdi PrOSONsSe & seis + 2 mews 2» nee 2 oem 122
Sid erassiStsasis so sae o x mnewsae 9 o, sea wo ame 125
Parking and maneuvering....... 127
IMEROMUCKION s sive wo oxsuaee sa onawams «+ states 127
Parking system plus...............04. 127
Rearview camera and peripheral cameras. 129
Rear cross-traffic assist... .......00.4.. 133
Assisted parking .............0.00005- 134
Parkeassist': wwe x 2 noup a 2 seyen 4 @ aoe & 136
Infotainment system............ 139
TeEl@PHOHE.« . < cce5 ce hens cb eee ee tee 139
IMEFOMUERION « = cece © 2 sorase w a swaiaies 2S wesw 139
Setup... eee eee 139
Using the Audi phone box............. 141
Using the telephoné:s. ¢ « weiss ¢ wes ve ae 143
MESSAGCS ssn. < + sxeusns © 5 sneniens «6 saereee @ ot sane 147
SettingS ... 6... cece cece eee eee eee 149
Mobile phone network settings......... 150
Instrument cluster.............2..00. 151
Troubleshooting...............00000- 151
Aud! CONMMECE «oi. 6 sees se cee ve oe 152
Generalinformation................. 152
Audi connect Infotainment............ 152
Using a Wi-Fi hotspot...............- 153
Audi connect Infotainment services..... 153
SOttinGSiecs « « sees ¢ » sees s Sees : Hew 154
Troubleshooting sss < v-aew w ¥ waren wo ssanve 156
Navigation........................ 157
Opening navigation.................. 157
myAudi navigation.................0. 157
Entering adestination................ 158
Stopping route guidance.............. 162
Ma Pine = = cxowins + x cvovne w a cttenete + © onnatts 7 mats 163
Personal route assistance............. 165
Alternative routes...............0005 165
Additional functions................. 166
Satellite map.......... cece eee 167
Map update’: « saas ¢ » exaw gs aves ce eae 168
Trafficinformationivc « © asec «a cmon © a wae 169
Options and settings...............0. 170
Troubleshooting «<< <= eccn ss yews sp es 172
Radio... .. cece eee 173
Opening the radio................... 173
Radio functions sss. s ease ss eeen es wean 174
Options and settings...............0. 178
Troubleshooting..................5-. 179
PASTS cesses 6 aswsne w : anavinn a © auncina wo eowrene 180
General information................. 180
SDicard readers « exes « ¢ sama « avew 6 e pers 180
Bluetooth audio player............... 180
Online media..................0000. 181
IAMAZOnAleXales: 2 ¢ saves « ¢ qos & a anes g 2: 182
Multimedia connections.............. 182
Playing media..............00- eee 183
Options and settings................. 187
Supported media and file formats...... 188
Troubleshooting.................0005 189
Audi smartphone interface...... 194.
SOCLUP « came oo samen + 4 ean 3 2 tame & sano 191
Troubleshooting............0-eeee eee 192
Additional settings.............. 193
System settings...................0. 193
Connected devices «vias si eae sc geap ae 194
Legal information. . ce. . 2 ene. se cron 195
Maintenance and Care........... 197
Checking and Filling............. 197
Fuel... cee eee eee 197
RetuelinGiccs + « xcs ss heen so Ree v oe 198
Emissions control system............. 200
Engine compartment................. 201
Engineoil...... 2... eee eee eee 203
CoolingsysSteM’'s « seems se canes sv eases yo we 207
BrakerPluidian. « onansss = ciesnes © sewome a = sme 209
Electrical system. .......-...00--005 209
Battery’: + « sss 2 s see 1 6 seek go eee eb 210
Windshield washer system............ 212
Service interval display............... 213

Table of contents


214 214
232
Care and cleaning................ 234
Generalinformation..............00. 234
Carwashes « seis « s wwon 2s ewe eo meee oo 234
Cleaning and care information......... 235
Taking your vehicle out of service....... 239
Do Tt YOurselt ices 6 csccie 6 ceccce es waren 240
Emergency assistance........... 240
General information................. 240
Equipment scarecs « arses « seams we enenams a « sae 240
Changing atire...................000- 240
Spare tir wc = s eeu = ¢ news + ¢ aus 5 eee 243
JUMP StArbING « ciswsos ow cessae oo esusnee o a ewes 244
TOWING «061s 246
Fuses and bulbs.................. 249
Fuses... 0... eee eee eee eee 249
BUlDSiac s « caw & ¥ Rove & & Senne 2 F RaPOR 3 ga 251
Customer information........... 253
Data privacy..................000. 253
Image recording............-..2+-+5- 253
DatasmMemoOries’. . vase + waves m 6 emcees o 6 on 253
Transmitted information.............. 254
Accessories and technical
CHangeS......... eee eee ee eee 256
Waltrant)’: = sess < seen sy emem ce eee ee 256
Audi Literature Shop................. 256
Driving in other countries 256
Maintenance, repairs, and technical
MOCITFICATIONS secre x & meme 6 DEKE we er 256
Accessories and parts................ 258
Reporting Safety Defects.............. 258
Declaration of compliance for
telecommunications equipment and
electronic systems ............--0000- 259
TWeCHnicalidatal. « «cess sec oo essen 261
Identification data................00. 261
Vehiclé datates ss news =v sews vv eee ces 261
Index ...... 0... cece eee 263

Opening and closing

Keys

[RAZ-0369


RAZ-0728


Fig. 25 Vehicle key: PANIC button
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key. To fold the key out, press the release
button © fig. 24.
If necessary, you can use the vehicle key to:
—
Applies to: vehicles with lockable glove com-
partment: locking/unlocking the glove com-
partment.
— Manually unlock and lock the doors > page 30.
— Unlock the luggage compartment lid using the
emergency release > page 37.
@ Key tag with vehicle code
The key tag can be scratched off to reveal the ve-
hicle code. It does not have a function.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.
32

—To trigger the alarm, press the [PANIC] but-
ton@)® fig. 25.
—To turn the alarm off, press the red [PANIC] but-
ton again.



Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you. If a key is lost, you should
report it to your insurance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

Z\ WARNING
Follow the safety precautions > page 28.

@ Note
Protect the key against high temperatures
and direct sunlight.
@) For the sake of the environment
‘ Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@ Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.

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Driving

There is a malfunction in the clutch. The engine
torque
that can be transferred is reduced. You
may continue driving. Avoid using the clutch in
the future in any way that will place a heavy load
on it. Do not let the clutch rub for a long time.
The indicator light turns off once the clutch is
fully operable again.
Clutch: check pedal. You can continue driv-
ing
The clutch is not transferring all of the engine
torque. If necessary, remove your foot from the
clutch pedal.
Drive system
A new vehicle must be broken in within the first
1,000 miles (1,500 km) so that all moving parts
work smoothly together, which helps to increase
the service life of the engine and other drive com-
ponents.
Do not drive higher than two-thirds of the maxi-
mum permitted engine RPM during the first 600
miles (1,000 km) and do not use full accelera-
tion. The engine can be increased RPM gradually
during the next 300 miles (500 km).
a iCeC alee R deol el Meade CaCl

driving
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the engine, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
G) Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
tee SMe aele [aah
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
G) Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Have the
problem corrected by an authorized Audi dealer
or authorized Audi Service Facility.
89
>

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Navigation

Start map update
Requirement: a map update for your vehicle must
be onan SD card or a USB flash drive.
> Insert the SD card in your vehicle's SD card
reader > page 180. Or: connect the USB flash
drive to the Audi music interface > page 182.A
notification for a map update will appear in the
center display.
> Press on the notification. Or: access the notifi-
cation in the notification center on > page 20
and press on the notification. The update pack-
age is shown.
> Press Next. The status of the installation is
shown in the center display.
> When the update has ended, a notification will
be displayed.
Map updates settings
Applies
to: vehicles with a navigation system and Audi con-
nect Infotainment
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance.
Automatic online map update: when the func-
tion is switched on, map updates will be auto-
matically downloaded and installed.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 152.
Traffic information
Introduction
Applies to: vehicles with navigation system
sO}
RAX-0136 MA PR eae niches ni
eee en

Fig. 129 Center display: diagram: traffic information over-
view
Open traffic information
Requirement: the map must be displayed
=> page 164.
> Press Q) > page 163, fig. 125.
Display traffic report details
> Press on the traffic report 2) > fig. 129.
> To display the previous or next traffic report,
press < or.
The following information can be displayed
> fig. 129:
@ Amessage will appear if the MMI calculates a
better route for the current route guidance.
More information can be found under
=> page 169.
@ Atraffic message is displayed. The distance
to the hazardous area is calculated from the
current vehicle position.
@® The traffic messages are only shown when
route guidance is active. Press on a line to
display details about it.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 152.
@) Tips
— Particularly critical traffic information, such
as warnings about wrong-way drivers, is au-
tomatically displayed as a notification.
— This is not available in some countries.
Better route
Applies to: vehicles with navigation system
By receiving traffic, your MMI calculates a better
route if available and the possible time saved
compared to the current route. You can decide
which route you would like to use.
A notification will appear for several seconds if
your MMI calculates a better route for the cur-
rent route guidance.
A message will also appear in the traffic informa-
tion overview @) > page 169, fig. 129.
169
>

Additional settings

Bluetooth
Applies to: vehicles with Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Toya MU olor ha)
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 188.
> Press Search for updates.
> Select the corresponding update.
> Press Next.
> Follow the system instructions.

A WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.

194
@) Note
The connection costs for the software update
are included in the Audi connect pricing.
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
Restore factory settings
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(atau ele (1s
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— WLAN hotspot
— Headset
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, andif >

83A012721BB
Checking and Filling

Observe the safety precautions > A\ in General
information on page 201.
> Park the vehicle on a level surface.
> Shut the engine off when it is warm.
> Wait approximately two minutes.
> Open the hood > page 202.
> Remove the oil dipstick > page 203, fig. 141,
wipe it off with a clean cloth and insert it all the
way in again.
> Remove the oil dipstick again and then read the
oil level > table on page 205.
> Add engine oil if necessary > page 205.

Areas on the oil dipstick > fig. 142.

@| If the engine oil level is just before the
marking (@), then engine oil must be added.
See>O.


@|Do not add engine oil.

() Note
— The engine oil level must not be below the
marking ©, because this increases the risk
of engine damage.
— After adding engine oil, the oil level must
not be above the marking (2) > fig. 142, be-
cause this increases the risk of catalytic con-
verter and/or engine damage. If the oil level
is above the marking Q), drive to an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have any engine oil
extracted. Avoid high engine speeds, full ac-
celeration, and heavy engine loads.
@ Tips
— The engine oil consumption may be up to
0.5 quart/600 miles (0.5 liter/1,000 km),
depending on driving style and operating
conditions. Consumption may be higher dur-
ing the first 3,000 miles (5,000 km). The
engine oil level must be checked regularly.
It is best to check each time you refuel your
vehicle and before long drives.
— Because of the lubrication and cooling of
the engine, combustion engines consume
oil. The oil consumption varies depending
on the engine and may change during the
service life of the engine. Engines generally
consume more oil at the beginning during
the break-in period. Then oil consumption
stabilizes after the break-in period.
— Under normal conditions, oil consumption
depends on the quality and viscosity of the
oil, the engine RPM, the climate conditions,
and the road conditions. The dilution of oil
from condensation or fuel residue as well as
the age of the oil also play a role. Because
engine wear increases with mileage, oil con-
sumption will increase again over time until
it may be necessary to replace worn compo-
nents.
— Because all these variables play a role, it is
not possible to define an oil consumption
standard. Therefore, the oil level must be
checked regularly.
— If you believe that your engine has in-
creased its oil consumption, contact an au-
thorized Audi dealer or authorized Audi
Service Facility to determine the cause.
Please note that an exact oil consumption
measurement must be done with the neces-
sary care and accuracy and may take time.
An authorized Audi dealer or authorized
Audi Service Facility is trained in accurately
measuring the oil consumption.
— You can find information on engine oil and
engine oil capacities for the USA at www.
audiusa.com/help/maintenance, or for Can-
ada at www.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
audi-service-schedules.html, or call
800-822-2834.
Adding engine oil

B8K-2120



Fig. 143 Engine compartment: engine oil filler opening
cover
205

Checking and Filling

Follow the safety precautions > page 201, Gener-
al information.
> Turn the engine off.
> Open the hood > page 202.
> Unscrew the cap %~ for the engine oil filler
opening > fig. 143.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 203.
> Check the oil level again after two minutes
=> page 204, Checking the engine oil level.
> Add more oil if necessary.
> Close the engine oil filler cap and push the dip-
stick
all the way in.
> Close the hood > page 202.

Z\ WARNING
—When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.

() Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
206
@) For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
We recommend having the oil changed at an au-
thorized Audi dealer or authorized Audi Service
Facility.
Follow the safety precautions > page 201, Gener-
al information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, having your engine
oil changed by an authorized Audi dealer or au-
thorized Audi Service Facility is recommended.
If you change the engine oil yourself, please note
the following important information:

ZA\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.