2020 AUDI Q3 service interval

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Table of contents

Driving information.............. 109
Speed warning system.........-..000- 109
Traffic light information.............. 109
Driver assistance................. Ut
Cruise control systeM.......... 000 eee 111
Adaptive speed/cruise assist........... 112
Distance warning.................005 119
Lane departure warning............... 120
AUdi PrOSONsSe & seis + 2 mews 2» nee 2 oem 122
Sid erassiStsasis so sae o x mnewsae 9 o, sea wo ame 125
Parking and maneuvering....... 127
IMEROMUCKION s sive wo oxsuaee sa onawams «+ states 127
Parking system plus...............04. 127
Rearview camera and peripheral cameras. 129
Rear cross-traffic assist... .......00.4.. 133
Assisted parking .............0.00005- 134
Parkeassist': wwe x 2 noup a 2 seyen 4 @ aoe & 136
Infotainment system............ 139
TeEl@PHOHE.« . < cce5 ce hens cb eee ee tee 139
IMEFOMUERION « = cece © 2 sorase w a swaiaies 2S wesw 139
Setup... eee eee 139
Using the Audi phone box............. 141
Using the telephoné:s. ¢ « weiss ¢ wes ve ae 143
MESSAGCS ssn. < + sxeusns © 5 sneniens «6 saereee @ ot sane 147
SettingS ... 6... cece cece eee eee eee 149
Mobile phone network settings......... 150
Instrument cluster.............2..00. 151
Troubleshooting...............00000- 151
Aud! CONMMECE «oi. 6 sees se cee ve oe 152
Generalinformation................. 152
Audi connect Infotainment............ 152
Using a Wi-Fi hotspot...............- 153
Audi connect Infotainment services..... 153
SOttinGSiecs « « sees ¢ » sees s Sees : Hew 154
Troubleshooting sss < v-aew w ¥ waren wo ssanve 156
Navigation........................ 157
Opening navigation.................. 157
myAudi navigation.................0. 157
Entering adestination................ 158
Stopping route guidance.............. 162
Ma Pine = = cxowins + x cvovne w a cttenete + © onnatts 7 mats 163
Personal route assistance............. 165
Alternative routes...............0005 165
Additional functions................. 166
Satellite map.......... cece eee 167
Map update’: « saas ¢ » exaw gs aves ce eae 168
Trafficinformationivc « © asec «a cmon © a wae 169
Options and settings...............0. 170
Troubleshooting «<< <= eccn ss yews sp es 172
Radio... .. cece eee 173
Opening the radio................... 173
Radio functions sss. s ease ss eeen es wean 174
Options and settings...............0. 178
Troubleshooting..................5-. 179
PASTS cesses 6 aswsne w : anavinn a © auncina wo eowrene 180
General information................. 180
SDicard readers « exes « ¢ sama « avew 6 e pers 180
Bluetooth audio player............... 180
Online media..................0000. 181
IAMAZOnAleXales: 2 ¢ saves « ¢ qos & a anes g 2: 182
Multimedia connections.............. 182
Playing media..............00- eee 183
Options and settings................. 187
Supported media and file formats...... 188
Troubleshooting.................0005 189
Audi smartphone interface...... 194.
SOCLUP « came oo samen + 4 ean 3 2 tame & sano 191
Troubleshooting............0-eeee eee 192
Additional settings.............. 193
System settings...................0. 193
Connected devices «vias si eae sc geap ae 194
Legal information. . ce. . 2 ene. se cron 195
Maintenance and Care........... 197
Checking and Filling............. 197
Fuel... cee eee eee 197
RetuelinGiccs + « xcs ss heen so Ree v oe 198
Emissions control system............. 200
Engine compartment................. 201
Engineoil...... 2... eee eee eee 203
CoolingsysSteM’'s « seems se canes sv eases yo we 207
BrakerPluidian. « onansss = ciesnes © sewome a = sme 209
Electrical system. .......-...00--005 209
Battery’: + « sss 2 s see 1 6 seek go eee eb 210
Windshield washer system............ 212
Service interval display............... 213

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Driving

— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Depending on the engine, the indicator light
may appear if the engine is not stopped.
Manually switching the Start/Stop system
off and on
Applies to: vehicles with Start/Stop system
The & button is located above the selector lever
in the center console.
> Press & to switch on or off. The LED in the but-
ton turns on when the function is switched off.
@® Tips
If you switch the system off during a Stop
phase, the engine will start again automati-
cally.
Messages
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually
This message appears when specific conditions
are not met during a Stop phase. The Start/Stop
system will not be able to restart the engine. The
engine must be started with the
START ENGINE STOP] button.


Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Brake pads
New brake pads do not achieve their full braking
effect during the first 250 miles (400 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
91
>

83A012721BB
Driving


ZA\ WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that stabi-
lize the vehicle will no longer be available.
This could cause the vehicle to swerve, which
increases the risk that the vehicle will slide.
Do not continue driving. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.

Electromechanical
parking brake
Operating the parking brake
The electromechanical parking brake is used to
secure the vehicle from rolling away unintention-
ally.
The ©) switch is located under the selector lever
in the center console. It turns on when the park-
ing brake is set. You can release the parking brake
manually or automatically when you start to
drive.
Setting and releasing the parking brake
> Setting: pull the ®) switch.
> 1 © appears, the parking brake is hold-
ing the vehicle. You can remove your foot from
the brake pedal.
> Releasing: when the ignition is switched on,
press and hold the brake pedal and press the ©)
button.
If the red indicator light flashes, the braking
force has not built up enough or it has decreased.
You can also secure the vehicle by selecting the
“P” gear or pressing the brake pedal. Make sure
the indicator light is off before you start driving.
Automatically releasing the parking brake
when starting to drive
Requirement: the driver's door must be closed
and the driver’s safety belt must be fastened.
> Press the accelerator pedal to start to drive.
ZA WARNING
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If the power supply fails, you cannot set the
parking brake once it is released, or release
it if it is set. In this case, park the vehicle on
level ground and secure it by engaging the
"P” gear. Contact an authorized Audi dealer
or authorized Audi Service Facility for assis-
tance.
@) Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To re-
duces the risk of this happening, pull and
hold the ©) switch while pressing the accel-
erator pedal. If enough drive power has
built up at the wheels and the vehicle does
not roll backwards, then release the switch
to start to drive.
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
Emergency braking function
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver.

> Pull and hold the ©) switch while driving.
93

Driving

> An audio warning signal will sound and emer-
gency braking will begin.
> If you press the accelerator pedal, emergency
braking will be canceled.

Z\ WARNING
Heavy braking while driving through curves or
in poor road or weather conditions can cause
the vehicle to slide or the rear of the vehicle to
swerve, which increases the risk of an acci-
dent.
Messages
Gg / © Parking brake: malfunction! Safely
stop vehicle. See owner's manual

There is a malfunction in the parking brake. If the
message appears while stationary, check if the
parking brake is released and can be reset. If this
is the case, switch the ignition off and back on.
If the message continues to appear, if the park-
ing brake cannot be released, or if the message
appears while driving, then stop the vehicle on
level ground and shift to “P”. Do not continue
driving. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
ERG / ) Parking brake: malfunction! Please
release parking brake
There
is a malfunction in the parking brake. If the
message appears while stationary, check if the
parking brake is released and can be reset. If this
is the case, switch the ignition off and back on.
If the message continues to appear, if the park-
ing brake cannot be released, or if the message
appears while driving, then stop the vehicle on
level ground and shift to “P”. Do not continue
driving. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
ww Parking brake: malfunction! Please contact
Service
There is a malfunction in the parking brake. Drive
to an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected. Do not park the vehicle on inclines
and shift to “P”.
94
fa / Parking brake: warning! Vehicle parked
too steep
The braking force may not be enough to secure
the vehicle from rolling away. Park the vehicle in
a place with less of an incline.
a / {Q) Parking brake: applied
The parking brake is set. Press and hold the brake
pedal to release the parking brake.
Special driving situations
Driving uphill and downhill
Please note the following when driving on in-
clines and hills:
— Drive slowly and carefully.
— Do not try to turn around if you cannot safely
drive on an incline or hill. Instead, drive in re-
verse.
— When driving down hills, you can activate the
hill descent control if you press the brake pedal
while driving in “D” gear. The automatic trans-
mission will select a gear suitable for driving
down the hill and will attempt to maintain the
speed at which the vehicle was traveling at the
time the brake pedal was pressed. Press the
brake pedal if necessary. The hill descent con-
trol will switch off once the hill levels out or
you press the accelerator pedal.
— Utilize the engine braking effect when driving
downhill by selecting the “S” driving program
=> page 85. This especially applies when towing
a trailer. This reduces the load on the brakes.
— Brake in intervals and do not press the brake
pedal continuously.
— Use the hill descent assist if necessary
=>page 95

Z\ WARNING
— Only drive on inclines that your vehicle is de-
signed to handle. Do not exceed the hill
climbing ability of your vehicle. Your vehicle
could tip or slide.
— Do not drive at an angle on steep inclines
and hills. If your vehicle is about to tip, you |>

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Trailer towing

Having the tongue weight too low affects the ve-
hicle's handling. For driving safety, always using
the maximum permitted tongue weight is recom-
mended, but not exceed it. Distributing the cargo
in the trailer correctly will help to achieve this
weight.
You can determine the tongue weight using a
tongue weight scale, a bathroom scale, or a pub-
lic weigh station, for example.
The permitted tongue weight of your vehicle can
be found in the vehicle documentation or in
=> page 262.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects in the vehicle luggage compart-
ment, if possible. The vehicle should always
carry the heaviest possible load and the trailer
should have the lightest possible load.
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 224. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
() Note
Attachments retrofitted on the vehicle may
cause damage, especially on the trailer hitch
ball head. In cases of damage, have the func-
tion checked by an authorized Audi dealer or
authorized Audi Service Facility.
@) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Having the vehicle inspected between the
inspection intervals is recommended if you
tow a trailer frequently.
— Avoid driving with a trailer during the vehi-
cle break-in period.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
103
>

Navigation

Accept better route
Requirement: a notification about a better route
must be displayed.
> Press F®. The better route is used for route
guidance and the route is recalculated. Or:
press the notification in the central area. The
better route with the calculated arrival time is
displayed > page 165, Alternative routes. Press
on a better route (for example @) > page 165,
fig. 128).
OTe uel ln)
Applies to: vehicles with navigation system and online traffic
information
The MMI can receive real-time online traffic in-
formation about congestion, accidents, road
construction, and other incidents.
Requirement: the MMI must be connected to the
Internet > page 152, Audi connect. Traffic infor-
mation must be switched on in the MMI
=> page 170.
Traffic information will be displayed on the
standard map > page 163, fig. 125.
Online traffic information is also displayed on the
standard map > page 167.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 152.
@) Tips
— Having the online traffic information func-
tion switched on provides the most accurate
reports of traffic situations and traffic fore-
casting. Your vehicle transmits and process-
es its anonymous, encrypted position infor-
mation at regular intervals to the traffic da-
ta provider. You can switch off data transfer
at any time > page 254.
— The online traffic information network is
not available in all countries, and the cover-
age is not nationwide.
170
Options and settings
Applies to: vehicles with navigation system
Context-specific functions and settings may be
available depending on the vehicle equipment.
> Press More, or
> Open a list with navigation destinations (such
as recent destinations) and press and hold an
item until the Options menu is displayed.
Storing a favorite
See > page 166.
Edit address
You can edit an address for the next destination
entry and navigate to the destination. Select: Ed-
it address > enter a street > Use address > Start.
If the address is permanently stored (for exam-
ple, in the favorites), the stored entry will not be
changed.
Change address
See > page 166, Favorites.
Entering an address
See > page 166, Contacts as navigation destina-
tions.
Change name
See > page 166, Favorites.
Weather
See > page 153, Services.
Save as a shortcut
See > page 21, Shortcuts.
Applies to: vehicles with navigation system
You can adjust the navigation system settings in
the instrument cluster and the center display
separately. The settings depend on the country
and vehicle equipment.

Checking and Filling

Follow the safety precautions > page 201, Gener-
al information.
> Turn the engine off.
> Open the hood > page 202.
> Unscrew the cap %~ for the engine oil filler
opening > fig. 143.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 203.
> Check the oil level again after two minutes
=> page 204, Checking the engine oil level.
> Add more oil if necessary.
> Close the engine oil filler cap and push the dip-
stick
all the way in.
> Close the hood > page 202.

Z\ WARNING
—When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.

() Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
206
@) For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
We recommend having the oil changed at an au-
thorized Audi dealer or authorized Audi Service
Facility.
Follow the safety precautions > page 201, Gener-
al information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, having your engine
oil changed by an authorized Audi dealer or au-
thorized Audi Service Facility is recommended.
If you change the engine oil yourself, please note
the following important information:

ZA\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.

83A012721BB
Checking and Filling


on even if the ignition is switched off, which
increases the risk of injury.
— Coolant additive and coolant can be danger-
ous to your health. For this reason, store the
coolant in the original container and away
from children. There is a risk of poisoning.


@) Note
Do not add coolant if the expansion tank is
empty. Air could enter the cooling system and
damage the engine. If this is the case, do not
continue driving. See an authorized Audi deal-
er or authorized Audi Service Facility for assis-
tance.
Brake fluid

BFV-0229|


Fig. 145 Engine compartment: cap on brake fluid reservoir
Follow the safety precautions > page 201, Gener-
al information.
Checking the brake fluid level
Read the brake fluid level on the brake fluid res-
ervoir > page 203, fig. 141. The brake fluid level
must be between the MIN and MAX markings
oA.
The brake fluid level is monitored automatically.
Message
GG / © Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.

Z\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
—The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.
@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.


Electrical system
If the = or fj indicator light turns on, there is a
malfunction in the generator, the battery, or the
vehicle electrical system.
= Electrical system: malfunction! Safely stop
vehicle >
209