2020 AUDI A3 service

Multifunction steering wheel

— Always pay attention to the Infotainment
system display. Additional operation
through the MMI control panel may be nec-
essary, depending on the selected function.
Telephone
Applies to: vehicles with multifunction steering wheel and
telephone
Requirement: a cell phone must be connected to
the MMI > page 169 and the telephone tab must
be displayed.
> Press either the =lbutton or the left control
button > page 18, depending on vehicle equip-
ment.
Depending on vehicle equipment, the following
functions may be available in the driver informa-
tion system.
— Accessing a contact: select and confirm Call
list / Favorites / Directory. Select and confirm a
contact.
— Directory contacts: the driver information sys-
tem only displays directory contacts that have a
phone number stored. If several phone num-
bers are stored with a contact, the list of stored
numbers is displayed first when the entry is se-
lected. For more information about the dis-
played symbols, refer to > page 178.
— Recent calls: the recent calls list contains all in-
coming, outgoing and missed calls.
— Caller information*: the name, phone number
or Unknown appears in the driver information
system display depending on whether the caller
has been stored in the directory and if the
phone number has been transmitted.
Functions during an incoming call
— Accepting a call: press the left thumbwheel
when there is an incoming call.
— Declining a call: select and confirm Decline
when there is an incoming call.
— Ending a phone call: select and confirm End
call.
Functions during a phone call
158
Applies to: vehicles with analog instrument cluster
— Making an additional phone call: select Hold >
button > Directory or Call list > an entry in
the list.
— Accepting an incoming call when there is an
active call and a call on hold: select and con-
firm Replace. The active call is replaced with
the incoming call.
Applies to: vehicles with Audi virtual cockpit
— Making an additional phone call: select: Hold
call > left control button > Directory or Call list
>anentry.
— Accepting an incoming call when there is an
active call and a call on hold: select and con-
firm Answer. The active call is replaced with the
incoming call.
Additional functions include:
Mute: if you select and confirm this function, the
other person on the phone cannot hear you. You
will still be able to hear the other person.
Holding/resuming a call: you can place the exist-
ing call on hold and resume it again.
Swap call: you can alternate between two phone
calls at the same time. One of the calls will be on
hold. Selecting End call will end the active phone
call. A call that was placed on hold stays on hold
and can be taken off hold with Resume held call.
Conference call: a call on hold and up to five ac-
tive parties (depending on the cell phone service
provider) can be added to a conference call. To
make an additional call, put all participants in
the current conference call on hold using Hold
conference. By pressing the left control button,
you can make additional calls from the directory
or the call list. Resume conference takes all par-
ticipants off hold.
@) Tips
— The phone functions can only be controlled
with the multifunction steering wheel if the
phone equipment was installed at the fac-
tory.
— The telephone functions depend on the cell
phone and whether they are supported by
your cell phone service provider or not.

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Multifunction steering wheel

— The Call waiting function must be activated
in your cell phone and in the MMI in order to
be alerted when there is an incoming call
during an active call. The call options de-
pend on the cell phone and service provider.
You can obtain more information from your
cell phone service provider.
Navigation
oy Tela MAR Lahm LS 1)
Applies to: vehicles with multifunction steering wheel and
navigation system
Requirement: the navigation tab must be dis-
played.
If you have not started route guidance, a com-
pass will display in the driver information sys-
tem. The map is displayed in the Audi virtual
cockpit*.
> Press either the [=Ibutton or the left control
button > page 18, depending on vehicle equip-
ment.
Depending on vehicle equipment, the following
functions
may be available in the driver informa-
tion system.
— Accessing last destinations: select and confirm
Last destinations > the desired destination.
— Accessing favorites*: select and confirm Favor-
ites > the desired destination.
Applies to: vehicles with analog instrument cluster
— Showing navigation when route guidance is
active: select and confirm Route guidance.
— Showing the compass when route guidance is
inactive: select and confirm Compass.
— Starting route guidance to the stored home
address: if necessary, first select and confirm
Cancel route guidance and then Favorites >
Home address.
— Canceling active route guidance: select and
confirm Cancel route guidance.
Applies to: vehicles with Audi virtual cockpit
— Starting route guidance to the stored home
address: if necessary, first select and confirm
Cancel route guidance and then Favorites >
Home address.
— Canceling active route guidance: select: right
control button > Cancel route guidance.
Additional settings
Applies to: vehicles with Audi virtual cockpit
— Select: right control button > desired entry.
Depending on the vehicle equipment and the
function selected, the following additional set-
tings may be possible:
— Map display > page 200.
— Map colors > page 200.
— Map orientation > page 200.
— Automatic zoom > page 201.
Navigation view with route guidance
started
Applies to: vehicles with navigation system and Audi virtual
cockpit

Fig. 158 Audi virtual cockpit: standard map during active
route guidance
Requirement: a destination must be entered
= page 189, route guidance must be started and
the navigation tab must be displayed.
Depending on the vehicle equipment and the se-
lected view > page 19, the following information
will be displayed in the driver information sys-
tem:
@ Map content (such as points of interest or
traffic information)
@ Current vehicle position (@)
@)A bar graph appears when there is an upcom-
ing turn. The fewer the bars that are shown, the
shorter the distance is until the turn. If there is
not an upcoming turn, the distance to the desti-
nation/stopover and the calculated arrival time is
displayed in the right speedometer.
159
>

Voice recognition system


Function Say:

Selecting a phone number with an
address card open
Call / Call work / Call private / Call landline / Call cell phone
work

Calling a contact from your favor-
ites list
Telephone favorites > after being prompted, say the desired
contact > Dial

Displaying the call list Call list

Calling the last number dialed Redial

Dialing a phone number Enter number > when prompted, say the telephone number in
groups of individual numbers, for example, 888 555 1212 > Di-
al

Correcting the phone number that
was entered
Correction / Delete number

Showing contact information Directory > say the desired contact when prompted,
for example John Smith

Listening to messages Call voicemail

Entering the PIN (SIM) Enter PIN > when prompted, say the PIN in individual numbers
> Save

Correcting the PIN entry Correction / Delete PIN

Correcting data input No I meant (XY)

Closing the full-screen command
list

Close

@) Tips
— Contacts in the directory can selected using
the full name (“first name last name” and
“last name, first name”) as well as with only
the first or last name. This applies to cell
phones that transmit names separated into
first and last names.
— Please note that commands can only be giv-
en for the primary phone* = page 170.
Audi connect Infotainment
Applies to: vehicles with voice recognition system and Audi connect Infotainment
Requirement: the requirements for Audi connect
Infotainment must be met > page 182.

Function Say:

Accessing Audi connect Infotain-
ment services
Audi connect > follow the system prompts

Audi connect Infotainment services Weather / Online news / Fuel prices / Parking information /
Travel information / Twitter / Traffic information

Search areas for Audi connect Info-
tainment services
Near destination / Nearby / In a new city


Correcting data input

No I meant (XY) >

164

Voice recognition system


Function Say:

Navigating to a specific address for
a contact
Navigate to contact (XY) business / private,
for example “Navigate to John Smith private”

Navigating to favorites Navigation favorites > Line (XY) / Line contents > Start route
guidance when prompted

Starting route guidance with an ad-
dress card open
Navigate / Navigate to private address / Navigate to business
address

Entering a new destination/stop-
over when route guidance is active
Enter address > enter the desired address when prompted >
confirm the new destination/stopover if prompted

Starting route guidance after enter-
ing a destination
Start route guidance

Canceling current route guidance Cancel route guidance

Calculating alternative routes Calculate alternative routes

Entering a point of interest by se-
lecting a search area with guidance
from the system
Point of interest > Change search area > category or subcate-
gory when prompted, for example “restaurant”

Destination input categories Audi Service / Train station / Airport / Hotel / Hospital / Park-
ing area / Rest area / Restaurant / Gas station etc.

Search areas for entering points of
interest
Nearby / Along the route / Near destination / Near stopover /
In new city / In a new state/country

Entering an online destination* Online destination (XY), for example “Online destination
"Lakeview Hotel"”

Correcting data input No I meant (XY)

Closing the full-screen command
list

Close

Requirement: you must be in the Navigation or
Map menu.
Depending on the vehicle equipment and the se-
lected menu item, you can say the following com-
mands for additional settings in navigation:

Function Say:

General map options Map / Day map / Night map / Automatically change map color

Map type 2D heading-up map / 2D north-up map / 3D map / Destina-
tion map / Overview map / Standard map* / Satellite map*®)

Showing the route list Route list

Showing the remaining distance/
time when route guidance is active
Destination information

Speed limit prompt How fast can I drive here?

Setting voice guidance for active
route guidance
Voice guidance on / Voice guidance off / Voice guidance short-
ened / Voice guidance complete / Voice guidance traffic

Blocking a certain section on the
route

Block route for (XY) meters/kilometers/yards/miles / Block
next route / Avoid next section of route

) AUDI AG provides access to services from third party providers. Permanent availability cannot be guaranteed, because that
depends on the third party provider.
166

Telephone


— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
—An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions.

@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
172
Science and Economic Development Canada
(ISED):
—This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
G) Tips
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the external
antenna”.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna”*.
—The charging time and temperature will vary
depending on the mobile device being used.
— Your mobile device can only be charged in
the Audi phone box when the ignition is
switched on.
— To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
—The maximum charging output is 5 W.
— Strong transmission quality* cannot be
guaranteed if more than one mobile device
is in the box.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— If you place your remote control key togeth-
er with your mobile device in the Audi phone
box, it may cause your mobile device to stop
charging if wireless charging is active.

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Telephone

@) Tips
Messages that are deleted in the MMI are also
deleted in the mobile device automatically.
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
Depending on the type of mobile device being
used, you may be able to receive and send e-
mails through the MMI.
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP) > page 169.

> Select: [MENU] button > Telephone > left con-
trol button > e-mail (myPhone)/e-mail (secon-
dary phone)*.

Write new e-mail
Select and confirm Write new e-mail.
— Using a template: select and confirm the de-
sired template from the list.
— Writing your own text*: select and confirm Do
not use template. Enter text using the MMI
touch control pad” or the letter speller.
— Enter one or more recipients.
— Select and confirm Send.
Inbox
All received e-mails are displayed.
Sent
All sent e-mails are displayed.
Outbox
All e-mails that will be sent are displayed.
Drafts
All saved e-mails that have not been sent yet are
displayed.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 182.
@) Tips
To ensure that your sent e-mails are received,
connect your cell phone to the Wi-Fi hotspot*
in the vehicle so that the e-mail app on your
cell phone continues to have Internet access.
If you are still not receiving e-mails even
though you have a successful connection,
then contact your e-mail service provider or
your cell phone service provider.
Message options
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)

> Select: [MENU] button > Telephone > left con-
trol button > e-mail (myPhone)/e-mail (secon-
dary phone)* > Inbox/Sent/Outbox > right
control button.

The following options may be available depend-
ing on the selected menu.
Store as template
Ten e-mail templates are stored in the MMI. You
can save up to 10 additional templates of your
own.
— Create an e-mail.
— Select and confirm Store as template.
Resume last edited e-mail
The last e-mail in progress can be resumed.
Reply*
A reply can be sent for the selected e-mail in the
Inbox.
Reply to all*
A reply can be sent for the selected e-mail in the
Inbox and it will be sent to all of the entered re-
cipients.
Forward
The selected e-mail can be forwarded to a differ-
ent recipient.
Delete this message*
The selected e-mail can be deleted.
177

Telephone

Read out)
You can have the MMI read an open e-mail.
E-mail settings*
To display when a new e-mail is received, activate
the E-mail notifications. New e-mails are indicat-
ed with an envelope & in the Infotainment sys-
tem display status line.
Connection manager
See > page 231.
Bluetooth settings*
See > page 233.
Online settings*
See > page 233.
Wi-Fi settings*
See > page 187.
Telephone settings
See > page 180.
G) Tips
— Messages that are deleted in the MMI are
also automatically deleted in the connected
cell phone.
— You cannot read any messages while driv-
ing.
Listening to voicemail
Applies to: vehicles with telephone

> Select: [MENU] button > Telephone > left con-
trol button. Select and confirm Call list/Direc-
tory/Favorites > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
> Entering the voicemail number: enter the de-
sired number. Select and confirm OK.
Requirement: a voicemail number must be stor-
ed.
> Dialing the voicemail number: select and con-
firm
Voicemail.

) Not available in all languages.
178
G) Tips
This service must be set up and activated in
advance by the cell phone service provider.
Directory
Opening the directory
Applies to: vehicles with telephone
After connecting the cell phone, the contacts in it
are automatically imported into the MMI.
Requirement: you must have at least one contact
stored in your cell phone.

> Select: [MENU] button > Telephone > left con-
trol button > Directory.
> Calling a contact: select and confirm a contact
from the directory. The phone numbers for the
selected contact are displayed. To make the
call, select and confirm a phone number.
> Free text search for a contact: see > page 154.

Contacts are displayed in alphabetical order and
can be sorted by first or last name > page 180,
Sort order.
(i) Tips
— Additional information on free text searches
can be found under > page 154.
— Check for a possible request to synchronize
on your cell phone. Requests to synchronize
the directory must be confirmed so that
your cell phone contacts can be loaded into
the MMI.
— Please note that only the directory from the
primary phone* is always displayed.
— The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
—The contacts in the local MMI memory are
always visible and can be accessed by other
users.

8V2012721BK
Telephone

Free text search for a contact
Applies to: vehicles with telephone

> Select: [MENU] button > Telephone > left con-
trol button > Directory.
> To limit the search, enter the initials of the con-
tact being searched with each initial separated
by a space in the input field. Enter additional
letters if necessary.
> Select and confirm a contact from the directory.
The phone numbers for the selected contact are
displayed.
> To make the call, select and confirm a phone
number.
@ Tips
— You can scroll through long lists quickly by
turning the control knob quickly. The scroll-
ing speed depends on the number of list en-
tries.
— Additional information on free text searches
can be found under > page 154.
Showing contact details*
Applies to: vehicles with telephone

You may be able to show contact details depend-
ing on the vehicle equipment:

> Select: [MENU] button > Telephone > left con-
trol button.
>» Select and confirm Directory > a contact from
the directory.
> Select: right control button > Show contact de-
tails.

— Calling: select and confirm the desired tele-
phone number.
— Navigating: to start navigation, select and con-
firm
the desired address. Select and confirm
Start route guidance.
Press the right control button to open additional
options
for the contact details.
— Add destination: to start navigation, select and
confirm the desired address. Select and confirm
Start route guidance.
— Store as favorite: see > page 175.
— Send text message*: you can send a text mes-
sage to the selected contact > page 175.
— Delete contact: the selected contact can be de-
leted.
G) Tips
— Contacts edited in the MMI directory cannot
be automatically updated in the connected
cell phone. Audi recommends editing cell
phone contacts directly in the cell phone.
— Only the contacts in the local MMI memory
can be edited or deleted.
Importing and exporting contacts
Applies to: vehicles with telephone
Contacts in vCard format (.vcf) can be imported
into the directory or exported.
Requirement: an SD card must be inserted in one
of the SD card readers* > page 212 or a USB stor-
age device must be connected to the Audi music
interface* > page 217 or the requirements for
Audi connect Infotainment services* must be
met > page 182.

> Select: [MENU] button > Telephone > left con-
trol button > Directory.
> Select: right control button > Contact settings.
> Importing contacts from a storage device: se-
lect and confirm Import contacts > SD card
1/SD card 2 or USB device 1/USB device 2 >
desired contacts > Start import.
> Exporting contacts to a storage device: select
and confirm Export contacts > SD card 1/SD
card 2 or USB device 1/USB device 2 > desired
contacts > Start export.
> Selecting all contacts at once to import/
export: select and confirm Import contacts/Ex-
port contacts > SD card 1/SD card 2 or USB de-
vice 1/USB device 2 > All > Start import/Start
export.
C) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 182.
(i) Tips
— For additional information on the myAudi
account, visit my.audi.com.

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