Care and cleaning
Trim
Component Situation Solution
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec-
essary
Power top Deposits Clean water, power top cleaning product, if necessary.
Clean with the grain of the fabric using a soft brush and al-
low to air dry.
Wind deflector Deposits Water, mild soap solution, if necessary®
Decorative parts/ | Deposits Mild soap solution @), a cleaning solution suitable for stain-
less steel, if necessary
Paint Paint damage Repair with touch-up paint
Spilled fuel Rinse with water immediately
Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.
Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.
Water no longer
beads on the surface
of clean paint Treat
with hard wax (at least twice per year)
No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant
Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth
Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® and a
soft cloth
Carbon compo- Deposits Clean the same way as painted components > page 342
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
Audi e-tron Deposits Soft, dry towel
charging system
Wall mount clip | Deposits Soft towel with alcohol-free cleaning solution
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
Interior cleaning
Component Situation Solution
Windows Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®)
Trim
344
Care and cleaning
ZA WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.
— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.
@) Note
— Headlights and tail lights
— Never clean headlights or tail lights with a
dry cloth or sponge.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Power top
— Remove bird droppings immediately.
— Never use gasoline, spot remover, ben-
zene, paint thinner or other solvents to re-
move.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
346
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
— To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— The displays/instrument cluster and the
trim surrounding them must not be
cleaned with dry cleaning methods be-
cause they could be scratched.
— Make sure that the instrument cluster is
switched off and has cooled off before
cleaning it.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
8V2012721BK
Fuses and bulbs
Fuse assignment - Interior
No. Equipment
RAZ-0793,
PO ee
15°16°17-18 19 20 21
PZ ply lip y ips}
ei Hes ole” So}
32°33 34 35 36 37
F15
Electronic steering column lock, conven-
ience access control module
F16 TV tuner, telephone antenna
F17 Instrument cluster
F18 Rearview camera
F1I9 Vehicle positioning
F20
Engine components, AdBlue, charging sys-
tem
F221
Steering column, steering wheel heating
switch module
F24
Right vehicle electrical system control
module
F25 Driver's side front/rear power windows
F26 Seat heating
F27 Vehicle electrical system control module
F28 Power top control module
Fig. 281 Vehicle interior: fuse assignment
F29
Vehicle electrical system control module,
interior lighting
No. Equipment
F30 Diagnostic connector
FL Engine components, AdBlue
F2 Seat adjustment
F32
Front camera, parking system, ACC sensor,
lane change assist
F4
Infotainment control panel, Infotainment
components
F33 Airbag
FS Gateway
Fo
Selector lever (automatic transmission),
steering lock
F34
Hold assist button, interior sound, back-up
light switch, temperature sensor, neck
heating and sockets, power top operation
button
Air conditioning/heating controls, auxiliary F35
Air quality sensor, automatic dimming
rearview mirror, diagnostic connector, cen-
F7 |heating, rear window defogger, tire pres- ter console power supply
sure monitor F36 | Right headlight (LED, Matrix LED)
Electromechanical parking brake switch, F37 | Left headlight (LED, Matrix LED)
light switch, rain/light sensor, anti-theft F38 | High-voltage battery
ae ene eee dent F39 | Passenger's side front/rear power windows
range control F40 | Cigarette lighter, sockets
F9 |Steering column electronics F41 | Passenger's side safety belt tensioner
F10 | Infotainment system display F42 | Central locking area
Tl Left vehicle electrical system control mod- F44 al ee
ule, airbag FAS | Driver's side seat adjustment
F12 | Infotainment components F47 | Rear window wiper
F13 | Driver's side safety belt tensioner, airbag F48 | Outer sound actuator
F14 | Heating and A/C system blower control
361
8V2012721BK
Emergency situations
Jump start
Applies to: vehicles with plug-in hybrid drive
The
term "vehicle battery" refers to the 12 volt
battery in your vehicle.
rr B z
BS 3 & C3
1 = AT
Fig. 283 Engine compartment: connectors for a charger
and jump start cables
The vehicle is equipped with one vehicle battery
and one high-voltage battery.
If the vehicle battery is drained, it can be charged
with a charger or you can jump start the vehicle
using another vehicle's battery in the same way
as a conventional vehicle.
Read the information about charging the vehicle
battery > page 316 and for jump starting the ve-
hicle > page 364.
> Open the hood > page 305.
» Remove the fuse box cover (8) to access the
positive terminal (4) > page 307.
> Clamp the terminal clamps from the charging
device or jump start cable to the positive termi-
nal @) and to the body ground point @).
(@) Note
You must not give a jump start with your vehi-
cle. This could cause significant damage to
the electrical system in your vehicle.
A3 models: jump starting
Applies to: vehicles with conventional drive system
Both jump start cables must be connected in the
correct order.
Fig. 284 Engine compartment: connecting the jump start
cable
The vehicle battery is located on the left front
side of the engine compartment. Open the cover
to access the positive terminal of the vehicle bat-
tery. The procedure for connecting jump start ca-
bles that is described next is designed to help
jump start your vehicle.
Follow the information about the vehicle battery
> page 315.
Preparations
1. Read the following carefully > page 364,
Preparation.
2. Set the parking brake and place the selector
lever in the "P" position.
3. Turn the ignition and electrical equipment off
in both vehicles.
Connecting/disconnecting the jump start
cable
4. Fold the battery cover upward.
5. Clamp the end of the red jump start cable to
the positive terminal @ > fig. 284 on your
vehicle >(@) in Preparation on page 364.
6. Clamp the other end of the red jump start ca-
ble to the positive terminal 2) on the vehicle
battery providing the current.
7. Clamp the black end of the jump start cable
preferably to the ground point, or to the
negative terminal of the vehicle battery @)
on the vehicle providing the current.
365
>
Data privacy
These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Data usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
—If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Transmitted information
Applies to: vehicles with Audi connect
> Select: [MENU] button > Audi connect > right
control button > Privacy.
Requirement: the ignition must be switched on.
Location, vehicle, and personal data are transmit-
ted when using Audi connect services.
Allowing sending of data
— Select and confirm Activate data connection.
The data module for the use of all Audi connect
services will be active.
372
Restricting sending of data
— Select and confirm Activate privacy. The data
connection is limited or deactivated depending
on the equipment. The majority of Audi connect
services will not be available.
The following interfaces are not affected by this
setting: Bluetooth, Bluetooth Low Energy (BLE),
Wi-Fi connection, Audi smartphone interface
(ASI), Near Field Communication (NFC), charging
communication (high-voltage system), Electronic
Toll Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
C) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
@ Tips
If the transmission of data is limited, data
will still be transmitted to verify subscrip-
tions.
Applies to: vehicles with Audi connect Infotainment
AUDI AG collects, uses, stores and shares your
personal information, such as contact data, vehi-
cle data, usage data, driving data and precise ge-
olocation, in order to provide you with the prod-
ucts and services you have purchased or request-
ed, and for a number of other purposes, for ex-
ample, to track quality issues, to performance
and safety, to meet our internal compliance or le-
gal requirements and to market to customers
and potential customers. For a more complete
list of the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped >
Accessories and technical changes
interference received, including interference that
may cause undesired operation.
FCC Part 15.21
Changes or modifications not expressly approved
by the party responsible for compliance could
void the user's authority to operate the equip-
ment.
RSS-Gen
This device complies with Industry Canada’s li-
cence-exempt RSSs. Operation is subject to the
following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, in-
cluding interference that may cause undesired
operation of the device.
Audi e-tron charging system* - Additional
conformity declarations and statements
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These lim-
its are designed to provide reasonable protection
against harmful interference in a residential in-
stallation. This equipment generates, uses and
can radiate radio frequency energy and, if not in-
stalled and used in accordance with the instruc-
tions, may cause harmful interference to radio
communications. However, there is no guarantee
that interference will not occur in a particular in-
stallation. If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the equip-
ment off and on, the user is encouraged to try to
correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
— Increase the separation between the equip-
ment and receiver.
— Connect the equipment into an outlet on a cir-
cuit different from that to which the receiver is
connected.
— Consult the dealer or an experienced radio/TV
technician for help.
This Class B digital apparatus complies with
Canadian ICES-003.
378
8V2012721BK
Numbers and
Symbols
2-zone deluxe automatic climate control.... 66
A
BIG 6 evens a: acavivi oo sano i aaness oan 8 oe 66
A/C cooling Mode: «6 vive seein 6s wiewe ss ven 66
Accélerator pedals sii « 2 casos x o ware a & ewes 76
also refer to Accelerator pedal........... 76
ACGOSSONIES « ssezens on cesses © weame a» oremwes o 59,376
Active lane assist
refer to Audi active lane assist.......... 128
Active rollover protection system......... 242
Retracting rollover protection.......... 243
Adaptive cruise control
refer to Audi adaptive cruise control..... 118
Adaptive dampers........... 000 eee eae 92
Adjusting the additional display........... 19
Adjusting the air distribution............. 67
Adjusting the sound.................00- 234
Adjusting the temperature..............- 66
Adjusting the vents...............-0000- 68
Ait DaGjrce « 2 roses © & eoccses 2s vasene 8m meee 2 wee 253
Airbag system. ...........2.-0000- 253,273
Advanced Airbag System components.... 260
Care ee ee 268
ChILAIE iss + ¢ exes + © eaws s © ees + © ees 280
Childirestraints:: « csssccns a o ssowias o awaene © ws 280
Components (front airbags)............ 260
Danger of fitting a child seat on the front
PASSENGEN SCA cen. os wwe sv wrwew we eRe & e 254
Disposal... ... 2. cece eee 268
Front ‘airbags: = sess» » ene : een ey eee < 258
How do the front airbags work?......... 263
How many airbags does my vehicle have? . 260
How the Advanced Airbag System compo-
nents work together.............0000- 262
Important safety instructions on the knee
airbagisystem « « cscs ss ecies se eee bs eee 271
Kneeairbagsixs « 2 sco es sews ewan 2 ¥ wes 269
Monitoring.......... 0. cece e eee 265
PASSENGER AIR BAG OFF light.......... 265
REPA@INS:: = wssus 2 waune s § nous 5 2 ER 3 a 268
Safety instructions.............-..00- 267
Side airbags ............. 0. cece ee eee 271
Warning/Indicator lights.............. 265
When must the system be inspected?.... 265
Air pressure
Tire Pressure Monitoring System indicator . 337
Airtransport.... 2.0... eee eee eee eee 97
Alarm system
refer to Anti-theft alarm system.......... 30
Alignment pin (tire change).............-. 348
Allseason tires... 0.0.2.0... cece eee eee 335
All weather lights... . 0.0.0... c cece ee eee 43
All wheel drive
refer to quattro...............--0 eee ee 93
AMI
refer to Audi music interface........... 217
Android Auto
refer to Audi smartphone interface...... 228
Anti-freeze
Windshield washer system............. 317
Anti-lock braking system. .............0-. 93
Anti-Slip Regulation. ...............00005 93
Anti-theft alarm system .............0000- 30
Apple CarPlay
refer to Audi smartphone interface...... 228
ASR
refer to Anti-Slip Regulation............. 93
Audi active lane assist................04 128
Cleaning the camera area.............. 343
MESSAGES were 5 o sees & & EER § Oo Howes 5 eee 130
Audi adaptive cruise control............. 118
Cleaning the:senson « suis ss saw a 8 wens ss 343
Distance display, distance warning....... 124
M@SSAQES cerns & 2 sews 5 o SoG Fo ew E Bo ee 124
Audi adaptive light.................00008 43
Audi connect
(fer tO CONNECEs « x ees + x ewe + RoR BE 182
Audi connect Infotainment
Services overview... 0.0.6.0 6 cece ee ee 184
Audi connect Remote & Control
refer to Vehicle control services......... 185
Audidriveselect:.:. 2. isco es mune ee eens ev oe 91
Audi e-tron compact charging system.... . 105
Audi music interface................--- 217
Audi music stream
Weferito WIE bs + secs so womwne 3 ¥ eewves 187,214
AUGIO TICS ccs 2 same yo sanwes a o arene «eR 219
381
8V2012721BK
Cell phone
refer to Telephone...........-0eee eee 169
Cell phone compartment
refer to Audi phone box............... 171
Central locking. ...... 0c. sce e cece eee ee 25
Convenience key........-.--. eee eee e ees 28
Convenience opening and closing......... 34
Mechanically unlocking and locking....... 30
MESSAGG% = saws 7 2 ques « 2 mE s F aS « RoE 29
Remote control key..........0 eee eee ee 27
Setting... 26... cece eee eee 29
Central locking switch..............20-0. 29
Gertifications. . « srw. © suscuas «2 soaneue uo wines 377
Changing'the'scale « ssewic « 5 wwe o # eae ¥ eave 18
Charging
refer to Power sourceS.........-- 000 eee 59
Charging clip..............02..00 ee eee 103
Charging the battery (mobile devi-
(o) 171, 217, 218
Charging (plug-in hybrid drive)............ 97
Child restraints
Danger of using child restraints in the front
SGA = s gcse c x secu = 2 Bees & x Sees eo ee 254
Where can I get additional information
about child restraints and their use?..... 297
Child restraint system anchors........... 292
Child safety........ 0.0.0.0... eee eee eee 278
Important safety instructions for using child
Safety S@ats + meus is ewe yo ees es ewww ee 282
Methemamchorshes = sxncams u water « 5 wens «4 ane 294
Tether straps ..... 2... eee eee eee eee 294
Child safety lock
POWErWIRGOWS): « = smu = 2 seems ss mu < ee 33
ReaMmdOOrsts + wena ov nasi 2 v sues oH sean 2 so 33
Child safety seats........ 00... eee eee eee 284
BoostersSeatstin. i. « scm «x score + x mnie so ane 287
Convertible child seats............20.. 285
Convertible locking retractor........... 290
How do I properly install a child safety seat
in my vehicle?......... 02... c eee eae 282
Infantis@atss « s seme x sews 5 a eames 2 oes 284
Installing a child restraint using the LATCH
SyStEM . 2... eee 293
LATGHISYStEM): = sews « « sewn 5 7 noups 4 «eee 293
Mounting and releasing the anchorage
Hook... . eee eee 293
Safety instructions. « «secs + eeee ey vee 282
SOGUTING)s » +: seomen + w enews ¥ views ¥ Hume ae oe 289
Unused safety belts on the rear seat..... 284
Child seats
Lower anchorages..............000005 293
Classic ViQW.. ieee 19
Cleaning ......... eee eee ee eee eee 342
Cleaning/removing ice from windows...... 344
Cleaning Alcantara...............00000. 345
Cleaning artificial leather............... 345
Cleaning carbon components........ 344, 345
Cleaning controls « 2.23 ss eees «epee ee ee 345
Cleaning decorative parts/trim........... 344
Cleaning exhaust tail pipes.............. 344
Cleaning plastic parts...............00. 345
Cleaning textiles...................00. 345
Cleaning the tail lights.................. 343
Cleaning the windshield...............0.. 49
Climate control system
refer to 2-zone deluxe automatic climate
GORTIOL = vem: 2 5 nem cs eR s HERR Ee REE 65, 66
Clock... eee eee eee eee 230
Closing
Convenience closing ess « vewa ss wwe se oex 34
HOO « & sissies sina 6 8 omnis a ewan ow tne 305
Luggage compartment lid............... 31
Panoramic glass roof................055 35
POWOr Opis ss vescine so cose ¥ x essa s mewens Zo a 36
Windows... 1... cee cece cece eee eee eee 33
COASEG sccrozs » vases wv winengs ou eomeeae 6 e exemene 8 78
Cockpit (overview)i. « cscs « erassue x 6 mmcem ae conse 8
Golormnumber. ss ssc xe sees ov eases ao mewn 379
Coming home/Leaving home
refer to Entry/exit lighting.............. 45
Command (voice recognition system) ...... 162
CompartMent Sie. ss coves ov wren «veers wo rare 60
Compass inthe mirror............-000005 52
Compliance. « s seg: ss sees se Rees ee eee as 377
CONNE Chie: « s seen ce sees vs eens + ReeR oe oe 182
Audi connect e-tron services............ 185
Data plans.......... 0... eee eee eee 187
Data Privacy sc se oss s ence ss paeu si eer 372
InfotainMentix «= svesow a 2 wavwe so voscue eo aes 182
Infotainment services............-.00% 183
connect e-tron services...............0- 185
Connection manager.................4. 231
383