2020 AUDI A3 charging

8V2012721BK
High-voltage system







LED on vehicle © Meaning Solution
Have the power supply or power
supply system inspected. Check
No power supply was recognized | the status display on the control
On even though the charging cable is | unit > table on page 107. See an
Yellow plugged in. authorized Audi dealer or author-
ized Audi Service Facility for assis-
tance if necessary.
‘ The selector lever in notin the P | Move the selector lever into the P
Flashing vps ue
position. position.
Check if the charging connector is
inserted correctly. Remove the
The charging connector could not | charging connector and insert it in-
On be correctly locked in the vehicle | to the charging port again. See an
charging port. authorized Audi dealer or author-
ized Audi Service Facility for assis-
Red tance if necessary.
Fault in the charging system. The
ong penne meme See an authorized Audi dealer or
Flashing cargec. . . authorized Audi Service Facility for
Or: the outside temperature is too . .
: assistance if necessary.
low. The high-voltage battery
could not be fully charged.


@) Tips
The operation status indicated by the LED G)
on the vehicle is also displayed in the instru-
ment cluster/Infotainment system.
Indicator lights and
messages
Applies to: vehicles with plug-in hybrid drive
If the Ey indicator light turns on, the high-volt-
age battery is charging or is already completely
charged.
If the EX indicator light stays on, there is a mal-
function in the charging system. Have the prob-
lem corrected immediately by an authorized Audi
dealer or authorized Audi Service Facility.
Charging connector still attached. Vehicle
cannot be driven
This message appears when the charging system
is still connected to the vehicle. Remove the con-
nector > page 106.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the charging
system that is designed for your vehicle.
Eg AC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Have the problem corrected
immediately by an authorized Audi dealer or au-
thorized Audi Service Facility.
Warning! Charging unit cover is unlocked.
See owner's manual
This message appears if the charging unit cover is
open. Close the cover and lock it > page 107.
111

High-voltage system

Emergency release
Charging unit cover emergency release
Applies to: vehicles with plug-in hybrid drive

Fig. 106 Front of the vehicle: cover emergency release
You can release the cover using the emergency
release.
> Turn the cover lock to the horizontal position.
> Unlock the vehicle.
> Open the hood > page 305, Opening and clos-
ing the hood.
> Carefully pull on the knob @ until there is re-
sistance.
> Turn the cover lock to the vertical position
=> page 104, fig. 102.
> Slide the cover carefully to the side if necessary.
112

8V2012721BK
Telephone

secondary phone, since the directory from the
primary phone is always displayed.
Switching the primary and secondary phone
Requirement: a primary phone and a secondary
phone must be connected.

> Select: [MENU] button > Telephone > right con-
trol button > Switch primary and second.
phone.
@) Tips
— You can see if a cell phone is connected as
the primary phone or secondary phone in
the Connection manager > page 231.

— You can also make your connected cell
phone the default phone by selecting Set as
default telephone in the Connection man-
ager > page 233.
— The device name of the connected primary
phone is shown in the Telephone menu
(such as myPhone).
— If the primary phone does not connect auto-
matically to the MMI when the ignition is
switched on, for example because it is out
of the vehicle range or the Bluetooth func-
tion is switched off, then a previously paired
secondary phone is automatically connected
as the primary phone.
— You can send and receive messages on your
primary phone as well as on your secondary
phone > page 173, fig. 163. You do not
need to switch your primary phone and sec-
ondary phone for this.
Using the Audi phone
box
Applies to: vehicles with Audi phone box


RAH-8906|



Fig. 162 Storage compartment under the center armrest:
Audi phone box with connections
You can charge your mobile device battery using
the Audi phone box. You can make calls through
the exterior antenna* on the vehicle. Using the
external antenna* helps when there is a low sig-
nal and also provides better reception quality.
The options below are available:
— Connecting to the external vehicle antenna*:
lay the cell phone on the center of the cell
phone symbol in the Audi phone box with the
display facing up > fig. 162. Make sure there
are no objects between the Audi phone box and
the mobile device.
— Charging a cell phone wirelessly: place a Qi-ca-
pable!) cell phone centered on the @ symbol in
the Audi phone box with the display facing up
=> fig. 162. The cell phone will charge.
— Charging a mobile device using the USB
adapter: connect your mobile device to the
Audi music interface using a USB adapter cable
©. You can charge your mobile device using
specific USB adapters > page 217, fig. 190.


Z\ WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving. >


D_ The Qi standard makes it possible to charge your mobile
device wirelessly.
171

Telephone


— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
—An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions.

@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
172
Science and Economic Development Canada
(ISED):
—This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
G) Tips
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the external
antenna”.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna”*.
—The charging time and temperature will vary
depending on the mobile device being used.
— Your mobile device can only be charged in
the Audi phone box when the ignition is
switched on.
— To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
—The maximum charging output is 5 W.
— Strong transmission quality* cannot be
guaranteed if more than one mobile device
is in the box.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— If you place your remote control key togeth-
er with your mobile device in the Audi phone
box, it may cause your mobile device to stop
charging if wireless charging is active.

8V2012721BK
Telephone

Download directory
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
Hide contacts without phone number
When this function is switched on, grayed-out
contacts that have no phone numbers stored for
them will be hidden in the directory.
tion to update the contacts.
Troubleshooting
Applies to: vehicles with telephone

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 169, or
make sure you did not accidentally decline the PIN for establish-
ing a connection on your cell phone. If necessary, repeat the pair-
ing process > page 169.

After pairing, not all contacts or
no contacts have been loaded into
the MMI.
Avoid using special characters in names.
Avoid using contact groups on your cell phone.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

Applies to: vehicles with Audi
phone box: Wireless charging of
your mobile device is not working
or has been interrupted.

Applies to: vehicles with Audi phone box: Check if your mobile de-
vice is Qi-capable.
Check if your cell phone is centered on the phone symbol in the
Audi phone box and make sure there are no other objects in the
Audi phone box.
Do not place your remote control key in the Audi phone box with
your cell phone.

181

8V2012721BK
Audi connect

If you logged in to myAudi in your vehicle
=> page 183, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 183. You must have
connected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Select: Twitter > left control button > desired
function (for example, Trends).
Charging stations
Applies to: vehicles with charging stations and plug-in hybrid
drive
Information on charging stations in the selected
search area.
>» Select and confirm Charging stations.

ZA WARNING
Always follow the information found in > AV
in General information on page 182.
@ Note
Always follow the information found in >@ in
General information on page 182.
Additional options
Applies to: vehicles with Audi connect Infotainment


> Select: [MENU
control button.
button > Audi connect > right
Depending on the equipment and the country,
the following options may be available in the
overview of Audi connect Infotainment services:
About Audi connect
Here you will find legal information regarding
Audi connect Infotainment usage.

D Depends on the country and equipment. These services
are available for a limited time.
Log in
See > page 183.
Connection manager
See > page 231.
License subscription
The validity and expiration date of your licenses
are displayed.
Refresh
The content of the selected Audi connect Info-
tainment service or the entire Audi connect Info-
tainment list is updated.
Data privacy
See 5 page 372.
@) Note
Always follow the information found in >@ in
General information on page 182.
Audi connect e-tron
services
Applies to: vehicles with plug-in hybrid drive and Audi connect
With Audi connect vehicle control services 1), you
can utilize various services using the myAudi app
or online at my.audi.com.

ZA WARNING
Always follow the information found in > A\
in General information on page 182.
Gi) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in


185
>

Audi connect

the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with plug-in hybrid drive and Audi connect
Requirement: your mobile devices must be com-
patible.
> An authorized Audi dealer must complete a
one-time activation of Audi connect e-tron serv-
ices for your vehicle before you can register on-
line.
> Register at etron.audiusa.com
If you require assistance with your Audi connect
e-tron services, please contact an authorized
Audi dealer or authorized Audi Service Facility.
Using the myAudi app
— Install the myAudi app on your mobile device
and log in with your access information.
Services
Applies to: vehicles with plug-in hybrid drive and Audi connect
Depending on the country and the vehicle equip-
ment, the following services may be available:
Trip data
Depending on the vehicle equipment, certain
driver information system data is transmitted to
a server. An overview of your trips with the values
from the short-term memory/long-term memory
can be displayed, for example, the driving dura-
tion. The values may differ from the values dis-
played in the vehicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
186
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
Remote charging
Requirement: the ignition must be switched off
when changing the charging mode.
You can control and monitor the charging process
remotely with the service.
— Charging mode: immediate charging or delayed
charging (timer)
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 101,
Charging the battery with the Audi charging sys-
tem.
Temperature control
Requirement: the ignition must be switched off
when starting or stopping climate control.
You can control the climate control in your vehi-
cle remotely using these services.
— Start or stop climate control
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 101,
Charging the battery with the Audi charging sys-
tem.

ZA\ WARNING
— Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle sta-
tus report. This could lead to break downs in
on the road, accidents and serious injuries.
— Only perform the climate control functions
if your vehicle was shut off correctly and the
ignition is switched off.
— Only perform charging functions on the
high-voltage battery if the vehicle is shut off
correctly, is connected to a suitable socket
and if the ignition is switched off.

Navigation

directly along or in the immediate vicinity of the
calculated route. The points of interest can like-
wise be selected from various categories. For ex-
ample, you can search for a hotel or parking lot
along the route.
Near destination/Near stopover: points of inter-
est near a destination or a stopover can only be
selected during active route guidance. The points
of interest can likewise be selected from various
categories. For example, you can search for a ho-
tel or parking lot at the destination.
In a new city: select a country/state or search in
a new city. Enter the name of the desired city.
Points of interest can be selected from various
categories. This function allows you to search for
points of interest in any city regardless of the ac-
tive route guidance or the vehicle position.
Searching for the name of a point of interest
in the selected search area
> Select: Find entry > Enter POI.
> Enter the name of the point of interest.
Searching for a point of interest in a specific
category
> Select Select category.
> Select and confirm a category, such as Restau-
rants.
G) Tips
— Distances to points of interest are displayed
as a straight-line distance from your current
location. The actual distance from your cur-
rent location to the point of interest is up-
dated automatically. The list of points of in-
terest that were found is not resorted when
this happens.
— There may be entries in the list that cannot
be displayed completely due to their length.
Select the corresponding entry from the list.
Select: right control button > Show destina-
tion details. Detailed information for the se-
lected entry in the list is then displayed.
192
Point of interest search (charging station)
Applies to: vehicles with navigation system and plug-in hybrid
drive
aurea
BB Los Angeles Law Library
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SHARED / 43 (24h
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Fig. 168 Infotainment system: searching for charging sta-
tions
You can display charging stations using the point
of interest search > page 191.

> Press the [NAV/MAP] button repeatedly until
the Enter destination menu is displayed
> page 189, fig. 166.
> Select: left control button > POIs > Charging
stations.

You can also display the charging stations along
the current route.
Requirement: route guidance must be active and
the map must be displayed.
> Select: left control button > POIs along the
route > Charging stations.
If available, all charging stations in the selected
search area will be displayed with the following
additional information.
If the charging station is open 24 hours a day,
24h will appear after the name of the charging
station.
The hours of operation for the charging stations
are displayed in the destination details.
Displaying destination details: select the right
control button > Show destination details.
Apply charging station as the destination: press
the control knob. Select and confirm Start route
guidance.
You can find additional information about charg-
ing your vehicle in > page 97.