Table of contents
Audi smartphone interface...... 228
Setup... eee eee ee eee 228
OPeratintg’s + ease s x mows « woeE se ow ee 229
Troubleshooting wwii «s wwine ev eee ae eae 229
System settings.................. 230
Setting the date andtime............. 230
MMI SOMOS: » sunses 0 » anexeiae o anseane » 0 exons 230
Connection manager................. 231
System update isis ss wows x ¢ seows a eaves 234
Sound settingS............0 ee eee eee 234
Volume settings ..............000000. 234
Restarting the MMI.................. 235
Software license information.......... 235
237 237 237
Correct passenger seating positions..... 238
Driver's and front passenger's footwell.. 241
Pedal area.......... eee eee eee eee 241
Active rollover protection system....... 242
Safety belts...................0.. 245
General notes.................00005. 245
Why use safety belts?................ 246
Safety belts. ............... 00000005 248
Belt tensioners... 0.02... cece eee eee 252
Airbag system.................00. 253
Important information............... 253
Front:airbags’: = seis s = canes + = esis + oer 257
Monitoring the Advanced Airbag System. 265
Knee airbags...............-0 ee eee 269
Side@:airbags x: < sews se eewes te eee ee oe 271
Sidercurtain airbags « swe ss wei sv woes 274
GAUGES AATEC iss 5 « nee a 5 Baa GE EE Be 278
Important information............... 278
Child safety seats................000. 284
Securing child safety seats............ 289
LATCH system (lower anchorages and
tethers forichildren) sic. o = essere x 3 awmin « 5 aoe 292
Additional information............... 297
Maintenance and Care........... 298
Checking and Filling............. 298
FUGlaves: «2 wows s 2 seems © a meee 4 S oweme a 2 a 298
Reftieling crass « sccswes e neness xe aeiceme x acer 299
Refueling ......... 0... cee ee eee eee 302
Emissions control system............. 303
Engine compartment...........0.500% 304
Engineoil........ 0... eee eee eee 307
Cooling SYSteM . <= sees ic sees be tees we 311
Brake Pluidhise «2 ascii 2 2 soos 2 x comes © x sree 313
Electrical system. ...........002-000 314
Battenysa « 5 news so ASS & ROS TE BaF 315
Windshield washer system............ 317
Service interval display............... 318
Whe6US: « ses ss sess os ees ss eee 2 a 319
Wheelsiand Tiresis « scsinin + « sore © a eneron » 319
Tire Pressure Monitoring System indicator . 337
Tire pressure monitoring system....... 339
Care and cleaning................ 342
General information................. 342
Gar washesi: « sosus so ime a 0 mana + omen 6 342
Cleaning and care information......... 343
Taking your vehicle out of service....... 347
Troubleshooting................. 348
Emergency assistance........... 348
Trunk escape latch............-.0000- 348
General
information................. 348
Equipment............. 00. cece eee 348
Tire Mobility kit’: goss « 2 sewn 2 y eweE a eos 349
Replacing wheels...........00ee eens 352
Sparetire........ 2... eee eee eee 357
Fuses and bulbs.................. 360
FUSES 2... eee ete eee 360
BULDS-
General...............0. 0000 cece 364
Starting by pushing or towing.......... 364
JUIMPESTAREIIG . « suerns 6 & sasnnes » « sanree wo samme 364
Towing with atowtruck............... 367
Raising the vehicle.................-. 369
8V2012721BK
Warm and cold
Switching on and off
Applies to: vehicles with auxiliary climate control
Switching the auxiliary climate control on/
off:
> Select the [MENU] button > Vehicle > left con-
trol button > Auxiliary air conditioning > Turn
on auxiliary air conditioning or Turn off auxili-
ary air conditioning.
@) Tips
The auxiliary climate control can also be
switched on and off immediately when a tim-
er is set.
Setting the timer
Applies to: vehicles with auxiliary climate control
By setting the departure time, you determine
when your vehicle should reach the desired tem-
perature. You can set the timer in the auxiliary air
conditioning menu in the Infotainment system.
Auxiliary climate control: setting the timer
> Select: [MENU] button > Vehicle > left control
button > Auxiliary A/C > right control button >
Program timer.
> Set the time and the date.
> Press the [BACK] button.
> Confirm the setting with the control knob to ac-
tivate the timer. A V appears in the box.
Error messages
(ZA - The high-voltage battery charge level is too
low to heat/air condition the vehicle using only
electric power. Vehicles with auxiliary heating/air
conditioning* can continue to be heated or
cooled using the fuel in the tank.
If one of the following symbols appears in the
display, then you cannot switch on the auxiliary
climate control system or auxiliary heating/air
conditioning*:
2— - There is a system malfunction.
A - The fuel level is too low.
@) Tips
— If you switch the ignition off, the timer set-
tings will appear in the Infotainment sys-
tem display. You can still adjust the settings
for several minutes. The climate control sys-
tem can be started immediately, which will
maintain the desired climate control condi-
tions while you are not in the vehicle.
— You can set the timer a maximum of seven
days in advance.
— You can operate the climate control in the
vehicle interior when the high-voltage bat-
tery is charging using the charging timer
= page 106. The target climate control out-
put depends on the power supply capacity.
— Make sure the time and date match in the
Infotainment system settings so that the
timer can function correctly > page 230.
— The auxiliary climate control can continue to
run after the departure time is reached.
Fluids in the A/C system
Refrigerant in the A/C system
The sticker in the engine compartment provides
information about the type and amount of refrig-
erant used in the vehicle’s A/C system. The stick-
er is located in the front section of the engine
compartment or at the front or back of the hood.
Symbol
A
Meaning
Warning: the A/C system must only
be serviced by qualified technicians.
Refrigerant type
Lubricant type
a
tt
Refer to the service information
(only available for authorized Audi
dealers or authorized Audi Service
Facilities)
The A/C system must only be serv-
e
Bi) iced by qualified technicians. >
69
High-voltage system
High-voltage system
General information
Introduction
Applies to: vehicles with plug-in hybrid drive
All work done on the high-voltage system must
only be performed by certified high-voltage tech-
nicians at authorized Audi dealers or authorized
Audi Service Facilities in accordance with Audi
guidelines.
The high-voltage system is composed of the fol-
lowing high-voltage components, among other
things: the high-voltage battery, the power elec-
tronics, the electric motor, the high-voltage A/C
compressor, the high-voltage heater, the charg-
ing system and charging port, and the orange
high-voltage wiring.
The high-voltage battery is located on the vehicle
underbody in front of the rear axle and does not
require any maintenance from the driver.
ZA WARNING
The voltage in the high-voltage system is life-
threatening. Touching a damaged high-volt-
age component can result in a fatal electric
shock. The components in the high-voltage
system are marked with a warning label which
warns against the high-voltage.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on the orange high-
voltage cables or on other high-voltage
components. Only authorized repair facili-
ties that are certified may perform work on
the high-voltage system.
— Never damage, alter or remove the orange
high-voltage cable or disconnect it from the
high-voltage system.
— Never perform any work using cutting, shap-
ing or sharp-edged tools or heat sources
near the high-voltage system and high-volt-
age cables.
— Gases that escape from the high-voltage
battery can be poisonous or flammable.
96
— Damage to the high-voltage battery could
cause the high-voltage battery to leak im-
mediately or in the future, and poisonous or
flammable gases could escape. Do not in-
hale the gases!
— Do not expose yourself to any leaking fluids
and do not come into contact with them.
— The high-voltage battery electrolyte fluid is
caustic. If electrolyte fluid comes into con-
tact with the skin, flush the affected area for
at least 15 minutes with clean water. Then
wash the affected area with soap. Have the
affected area examined by a medical profes-
sional.
— In the event of a technical emergency, in-
form the responders that the vehicle is
equipped with a high-voltage battery.
@) Note
— The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground. Immediately drive your ve-
hicle to an authorized repair facility and
have it inspected.
— The electric drive motor can become very
hot during operation. Do not stop the vehi-
cle if there is oil, fuel residue or other flam-
mable substances under or next to the vehi-
cle.
Special considerations for the high-voltage
battery
Applies to: vehicles with plug-in hybrid drive
Please first read and note the introductory infor-
mation and heed the warnings > page 96.
All batteries age with use and over time. There
are things you should know about the care of the
high voltage battery that will help it keep giving
you good service and reliability over time. Please
read and keep the following information in mind
while you enjoy the performance and economy of
your vehicle.
— Be sure to charge the high voltage battery be-
fore leaving the vehicle parked and unused for a
longer period of time. Ideally the high-voltage >
System settings
System settings
Setting the date and
time
You can set the clock time manually or using the
GPS*.
> Select: [MENU] button > Settings > left control
button > MMI settings > Date & time, or:
> Select: [MENU] button > Vehicle > left control
button > Vehicle settings > Date & time.
Automatic setting
When this function is switched on ¥, the time
and date are automatically set.
Time
Requirement: the Automatic setting must be
switched off.
Press the control knob. You can set the Time
manually by turning and pressing the control
knob.
Date
Requirement: the Automatic setting must be
switched off.
Press the control knob. You can set the Date
manually by turning and pressing the control
knob.
Time zone
When selecting the appropriate time zone, a
sampling of countries in this zone will be listed.
Automatic time zone*
When this function is switched on ¥, the time
will automatically adjust to the corresponding
time zone.
Automatic daylight saving time*
When this function is switched on M, the time
will automatically switch to daylight saving time.
) The Qi standard makes it possible to charge your mobile
device wirelessly.
230
Time format
If you select 24h, the clock will display, for exam-
ple, 13:00. If you select AM/PM, the clock will
display, for example, 1:00 PM.
Date format
If you select DD.MM.YYYY, the date display will
show, for example, 31.03.2019. If you select
MM/DD/YYYY, the date display will show, for ex-
ample, 03/31/2019. If you select YYYY-MM-DD,
the date display will show, for example,
2019-03-31.
MMI settings
> Select: [MENU] button > Settings > left control
button > MMI settings.
Language
You can change the display language as well as
the language for the voice guidance* and voice
recognition system*.
The number of languages available depends on
the country.
Measurement units
The following measurement units can be set de-
pending on availability: Speed, Distance, Tem-
perature, Fuel consumption, Volume, Pressure.
Mobile device reminder signal
Applies to: vehicles with Audi phone box
Requirement: your cell phone must be Qi-capa-
ble ) or connected to the Audi music interface @
with a USB adapter cable > page 171, fig. 162.
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
You can select between Spoken cue, Signal tone
and Off.
Mobile device reminder signal volume: you can
adjust the reminder signal volume by turning the
control knob.
8V2012721BK
Checking and Filling
— Do not use any gasoline mixture whose
composition cannot be identified.
— Audi does not assume any responsibility for
damage to the fuel system or for perform-
ance problems caused by using gasoline
mixtures different from those specified.
This type of damage also does not fall under
the New Vehicle Limited Warranty or under
the emissions control system warranty.
— If you notice a higher fuel consumption or
poor handling or performance problems due
to such gasoline mixtures, we recommend
fueling with unblended gasoline.
Gasoline additives
An important issue for many automobile manu-
facturers is combustion residue in the engine
that results from the use of certain fuels.
Although types of gasoline differ depending on
the manufacturer, there are similarities. Certain
substances in the gasoline may cause deposits in
the engine. Additives in the gasoline that should
keep the engine and fuel system clean do not all
function equally.
Audi recommends using TOP TIER Detergent Gas-
oline. For additional information on TOP TIER De-
tergent Gasoline, visit www.toptiergas.com.
If you use incorrect fuels over a long period of
time, the maximum engine performance may be
impaired by combustion residue.
@) Note
— Damage or malfunctions caused by the use
of incorrect types of gasoline are not cov-
ered by the New Vehicle Limited Warranty.
— Only gasoline additives that have been ap-
proved by Audi may be used.
Refueling
Fueling procedure
B8V-0111
Applies to: vehicles with conventional drive system
Fig. 239 Right rear side of vehicle: opening the fuel filler
door
B8V-0110
Applies to: vehicles with conventional drive system
Fig. 240 Fuel filler door with tank cap on
Plug-in hybrid drive*: refer to the information un-
der > page 302, Refueling.
The fuel filler door is unlocked or locked by the
central locking system.
> Plug-in hybrid drive: read and follow the in-
structions under > page 302, Opening the fuel
filler door.
>» Unlock the vehicle if necessary.
> Conventional drive system: press on the left
side of the fuel filler door to open it > fig. 239.
> Unscrew the tank cap counterclockwise.
» Place the cap from above on the open fuel filler
door > fig. 240.
> Insert the fuel pump nozzle all the way into the
fuel filler neck.
> Begin fueling. Once the fuel pump nozzle turns
off the first time, the fuel tank is full. Do not
continue fueling, or else the expansion space in
the tank will be filled with fuel. >
299
Checking and Filling
> After the fuel pump has switched off, wait five
seconds before removing the nozzle to allow
the rest of the fuel to finish dripping into the
fuel tank.
> Turn the fuel cap clockwise until it clicks into
place.
> Close the fuel filler door and then press on the
left side until it latches.
The correct fuel type for your vehicle can be
found ona label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 298.
For the tank capacity in your vehicle, refer to the
Technical Data > page 380.
To reduce the risk of fuel leaking out or vapors
escaping, make sure that the fuel tank is closed
correctly. Otherwise the Ey indicator light will
turn on.
If the central locking system malfunctions, there
is a fuel filler door emergency release
= page 301.
Messages
Plug-in hybrid drive: for additional information
on refueling, see > page 302.
| Tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.
ZA\ WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
ZA WARNING
Transporting fuel containers inside the vehicle
is not recommended. Fuel could leak out of
the container and ignite, especially during an
accident. This can cause explosions, fires, and
injuries.
— If you must transport fuel in a fuel contain-
er, note the following:
— Always place the fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is inside or on
the vehicle. Electrostatic discharge can oc-
cur while refueling and the fuel vapors
could ignite.
— When using fuel containers made of met-
al, the fuel pump nozzle must always re-
main in contact with the container to re-
duce the risk of static charge.
— Insert the fuel pump nozzle as far as pos-
sible into the filler opening while refuel-
ing.
— Follow the applicable legal regulations in
the country where you are driving when
using, storing and transporting fuel con-
tainers.
— Make sure that the fuel container meets
the industry standards, for example ANSI
or ASTM F852-86.
could cause sparks and start a fire.
1) Depending on the engine and country
300
8V2012721BK
Checking and Filling
The fuel tank is almost empty. You must antici-
pate a significant power loss. Drive immediately
to a gas station.
Ey Beet Warning! Limited performance
The gasoline engine is no longer available be-
cause there is not enough fuel. Drive immediately
to agas station.
Fuel filler door emergency release
Applies to: vehicles with plug-in hybrid drive
You must use the emergency release to open the
fuel filler door when there is a malfunction
=> page 301.
The tank is not vented. You can only fill a small
amount of fuel in the tank.
> Fill only until the automatic fuel pump nozzle
turns off for the first time when it is operated
correctly.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
@ Tips.
Pressure can escape if you open the tank cap
after using the emergency release. This can
create noises.
Emissions control
system
(ee eileen)
ZX WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
(el e-] Nad (mcl akg
Follow the safety precautions > page 303, Gener-
al information.
The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.
On Board Diagnostic System (OBD)
The On Board Diagnostic System monitors the
engine and transmission components that influ-
ence emissions.
Fig. 245 Footwell on left side of the vehicle: connection
port for the On Board Diagnostic System (OBD)
On Board Diagnostic System
Engine data can be read out at the On Board Di-
agnostic System connection port using a special
testing device > fig. 245.
Indicator light
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer >
303
Checking and Filling
or authorized Audi Service Facility to have the
malfunction corrected.
The indicator light can also turn on if the fuel fill-
er cap is not closed correctly > page 2991).
ZA\ WARNING
Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
engine data.
Engine compartment
(ee eel)
Special care is required if you are working in the
engine compartment
For work in the engine compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The engine compartment is a dan-
gerous area. > /\.
Z\ WARNING
— Turn the engine off.
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Allow the engine to cool.
— Keep children away from the engine com-
partment.
— Never spill fluids on a hot engine. These flu-
ids (such as the anti-freezing agent con-
tained in the coolant) can ignite.
— Avoid short circuits in the electrical system.
— Never reach into the radiator fan. The fan is
temperature-controlled and can turn on
suddenly, even when the ignition is switched
off.
1) Depending on the engine and country
304
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
Plug-in hybrid drive: the coolant expansion
tank cap is equipped with a seal that must
never be removed under any circumstances
=> page 312, fig. 251. If the coolant expan-
sion tank for the high-voltage system is not
sealed, please contact an authorized Audi
dealer or authorized Audi Service Facility.
Plug-in hybrid drive: the sealed cap must on-
ly be opened by an authorized Audi dealer or
authorized Audi Service Facility.
The cap on the coolant expansion tank must
never be opened as long as the coolant is
hot. The cooling system is under pressure.
There is a risk of burns
To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
Due to the risk of electric shock, never touch
the ignition cable or other components in
the electronic high-voltage ignition system
when the engine is running or is starting.
If a gear is engaged while the vehicle is sta-
tionary and the engine is running, do not
press the accelerator pedal inadvertently.
Pressing the accelerator pedal will cause the
vehicle to move, and this could result in an
accident.
If inspections or repairs must be performed
while the engine is running, moving compo-
nents (such as the ribbed belt, generator,
and radiator fan) pose an additional risk.
— Set the parking brake first and select the
“p” (Park) selector lever position.
— Always make sure that no parts of the
body, jewelry, ties, loose clothing, and
long hair can be caught in moving engine