
Display messages
Possible causes/consequences and 0050 0050Solutions
To Engage Transmiss.
Position R First Depress
the Brake #
Shift the transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he climate contro l system is functional, subject totemp orary
re strictions. The air quantity and fresh air supply are controlled
automaticall y. #
Have the climate cont rol sy stem checked at a qualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he bac kup battery forth e transmission is not being charge d. #
Visit a qualified specialist workshop. #
Until then, alw ays shift the transmission toposition 005Dmanually
before you swit choff the engine. #
Before leaving theve hicle, apply the parking brake.
Reversing Not Possible
Service Required *T
he transmission is malfunctioning. It is no longer possible toshift
to reve rsege ar. #
Visit a qualified specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop in a safe location immediately. #
Shift the transmission toposition 005D. #
Consult a qualified specialist workshop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou are about toexitth eve hicle while it is ready tostart. #
When youex itth eve hicle, switch off the ignition and take the
ke y with you. #
Ifyo u do not exitth eve hicle, switch off the electrical consum‐
ers, e.g. the seat heating. Otherwise, the12 ‑Volt‑battery may
discha rge and theve hicle can only be star ted using a boos ter
battery (jump start).
Service Required Do Not
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. #
Ifth e transmission is in position 005B, visit aqualified specialist
wo rkshop, without changing the transmission position. #
For all other transmission positions, park theve hicle in a safe
location. #
Inform a qualified specialist workshop or the breakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can only be brought into position 005Difth eve hicle
is at a standstill.
N Permanently Active
Risk of Rolling Away *W
hile theve hicle is rolling or driving, the transmission was shif ted
to position 005C. #
Tostop, press the brake pedal and, when theve hicle is at a
st andstill, shift the transmission toposition 005D. #
Tocontinue driving, shi ftthe transmission toposition 005Bor005E. 294
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
Adaptive Highbeam
Assist Currently Unavail-
able See Operator's Man-
ual *A
daptive Highbeam Assist is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page81). #
Continue driving.
When the causes ha vebeen eliminated, the sy stem will be avail‐
able again. The display message Adaptive Highbeam Assist Now
Available appears.
Adaptive Highbeam
Assist Inoperative *A
daptive Highbeam Assist is malfunctioning. #
Visit a qualified specialist workshop.
0049
Switch On Headlamps *Y
ou are driving without a low beam. #
Turn the light switch toposition 0058.
or #
Turn the light switch tothe0058 position.
0049
Switch Off Lights *Y
ou are leaving theve hicle and the light is still switched on. #
Turn the light switch toposition 0058.
0049
Auto Lamp Function
Inoperative *T
he light sensor is malfunctioning. #
Visit a qualified specialist workshop.
0049
Malfunction See Opera-
tor’s Manual *T
heexterior lighting is malfunctioning. #
Visit a qualified specialist workshop.
Ve hicles with trailer hitch: a fuse may ha veblown. #
Stop in accordance with the tra ffic conditions. #
Check the fuses, and replace them if necessary(/ page 228).
0049
Check Left Low
Beam (exa mp le) *T
he bulb in question is faulty. #
Visit a qualified specialist workshop.
or #
Check whe ther changing the bulb is permitted. Indicator and
warning lamps Overview of
warning and indicator lamps When
the ignition is switched on, many sy stems
per form a self-test. Some warning and indicator
lamps may switch on or flash temp orarily during
th is time. This behavior is no cause for alarm.
These warning and indicator lamps only signal a
malfunction if they light up or flash, once the
engine has been star ted or theve hicle is in oper‐
ation. Wa
rning and indicator lamps:
0058 Low beam (/
page 79)
0060 Pa
rking light (/ page 79)
0057 High beam (/
page 80)
003E003D Tu
rn signal (/ page 80)
005E Re
ar fog light (/ page 79)
00E9 Saf
ety belt not fastened
(/ page 302)
0027 and
004D USA: Brakes (red) (/
page 297)296
Display messages and warning and indicator lamps

004D
Canada: Brakes (red) (/
page 297)
004D Brakes (yellow) (/
page 297)
0025 ABS malfunctioning (/
page 297)
002E Off-
road gear
00E5 ESP®
(/ page 297)
00BB ESP®
OFF (/ page 297)
00D4 Ac
tive Brake Assi stdeactivated
(/ page 139)
0049
and 0024 USA: Electric parking brake applied
(red) (/ page 297) (/ page 297)
0024 Canada: Electric parking brake
applied (red) (/
page 297)
(/ page 297)
0024 Electric parking brake (yell
ow)
( / page 297) (/ page 297) 00CC
Po
we r-assis tedsteering malfunc‐
tioning (/ page 303)
003D Elect
rical malfunction
(/ page 303)
0075 Re
stra int sy stem (/ page 297)
00B9 Check Engine (/
page 303)
00D4 Fu
elreser vewith fuel filler flap loca‐
tion indicator (/ page 303)
00AC Coolant
too hot/cold (/ page 303)
00BA Dis
tance warning (/ page 303)
0028 Preglow
0077 Ti
re pressure monitor Saf
ety sy stems Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
0024
and
0049
Elect ric pa rking brake
applied red indicator
lamp (USA) does not light
up
0024 Elect ric pa rking brake
applied red indicator
lamp (Canada) does not
light up
0024 Elect ric pa rking brake
malfunctioning yellow
indicator lamp lights up Ve
hicles with electric parking brake: the electric parking brake red
indicator lamp does not light up. The elect ric pa rking brake yellow indi‐
cator lamp lights up.
Meaning of the indicator lamps:
R The red indicator lamp does not light up: the electric parking brake
has been released.
R The yellow indicator lamp lights up: the electric parking brake is
malfunctioning. #
Obser vethe messages on the multifunction displa y. #
Switch the ignition off and back on. #
Ifth e malfunction message persists, visit a qualified specialist work‐
shop. #
Park theve hicle only on le vel ground and secure it against rolling
aw ay ( /page 134).
0024 and Ve
hicles with electric parking brake: there d and yellow elect ric
parking brake indicator lamps light up. Display messages and
warning and indicator lamps 297

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
0049
Re d electric parking
brake applied indicator
lamp (USA) lights up
0024 Re d electric parking
brake applied indicator
lamp (Canada) lights up
0024
Elect ric pa rking brake
malfunctioning yellow
indicator lamp lights up Meaning of
the indicator lamps:
R The red electric parking brake indicator lamp lights up: the electric
parking brake has been applied.
R The yellow elect ric pa rking brake indicator lamp lights up: the elec‐
tric parking brake is malfunctioning. #
Obser vethe messages on the multifunction displa y. #
Switch the ignition off and back on. #
Ifth e malfunction message persists, visit a qualified specialist work‐
shop. #
If it is not possible torelease the electric parking brake, do not drive
th eve hicle.
0024 and
0049
Re d electric parking
brake applied indicator
lamp (USA) flashes
0024 Re d electric parking
brake applied indicator
lamp (Canada) flashes
0024
Elect ric pa rking brake
malfunctioning yellow
indicator lamp lights up Ve
hicles with electric parking brake: there d electric parking brake
indicator lamp flashes. The electric parking brake yellow indicator lamp
lights up.
Meaning of the indicator lamps:
R The red electric parking brake indicator lamp flashes: the activation
st atus of the electric parking brake is unkn own.
R The yellow elect ric pa rking brake indicator lamp lights up: the elec‐
tric parking brake is malfunctioning. #
Obser vethe messages on the multifunction displa y. #
Switch the ignition off and back on. #
Enga geand disen gage the electric parking brake using the switch
while depressing the brake pedal. #
Ifth e malfunction message persists, park theve hicle on le vel
ground and secure it against rolling away ( / page 134). #
Consul t aqualified specialist workshop. #
When there d indicator lamp flashes, theve hicle must not be driven
as the brake sy stem may overheat.
0024
and Ve
hicles with electric parking brake: the electric parking brake red
indicator lamp lights up. The elect ric pa rking brake yellow indicator
lamp does not light up.
Meaning of the indicator lamps:
R The electric parking brake red indicator lamp lights up: the electric
parking brake has been applied. 298
Display messages and warning and indicator lamps

0075Left Side Cur
tain Airbag Mal‐
function Service Required (e xam‐
ple) .................................................. .277
0049 Malfunction See Operator ’s
Manual ............................................. 296
00CB Maximum Speed Exceeded ..... 283
N Pe rm anently Active Risk of Roll‐
ing Away ........................................... 294
00AF Obtain a New Key.................... 292
00B2 Off.......................................... .283
00D9 Off.......................................... .284
Only Shift to'P' when Vehicle is
St ationary ........................................ .294
0024 Parking Brake Inoperative ........278
0024 Parking Brake See Opera tor's
Manual ............................................. 279
00AF Place theKe y in the Mar ked
Space See Ope rator's Manual .......... 291
0077Please Cor rect Tire Pressure ....291
Ra dar Sensors Dirty See Opera‐
to r's Manual .................................... .280
00E2 Refill Ad ditive Emer gency
Op.: XXX mph See Operator's Man‐
ual ....................................................2 89
00E2 Refill Ad ditive See Operator's
Manual .............................................2 89
00E2 Refill Ad ditive Starts until
Emerg. Op.: XXX See Operator's
Manual ............................................ .289
Re generation not possible ................ 288
009E Replace Air Filter .....................2 85
00AFRe placeKey Bat tery ................. 292
Re versing Not Possible Service
Re quired .......................................... .294
003D See Ope rator's Manual ........... 287
Service Required Do Not Shift
Gears Visit Dealer ............................2 94
Shift to'P' or 'N' toStart Engine ...... 293
SOS NOT READY .............................. 280
0075 SRS Malfunction Service
Re quired .......................................... .278 00CC
Steering Malfunction
Incre ased Ph ysical Ef fort See
Ope rator's Manual ........................... 293
00CC Steering Malfunction Stop
Immediately See Operator's Man‐
ual ....................................................2 93
St ep Not Exte nded See Ope rator's
Manual or step not extended mal‐
function ............................................ 295
003DSt opVehicle Lea veEngine
Ru nning ............................................ 287
003D Stop Vehicle See Operator's
Manual ............................................. 287
0049Switch Off Lights ......................296
0049Switch On Headlamp s.............. 296
Ti re Press. Monitor Cur rently
Un available ...................................... .290
0077Ti rePress. Sen. Missing ........... 290
Ti re Pressure Monitor Inoperative ....291
Ti re Pressure Monitor Inoperative
No Wheel Sensors ............................2 90
To Engage Transmiss. Position R
Fir stDep ress the Brake .................... 293
Tr ansmission Malfunction Stop ........ 294
Ve hicle locating has been activa‐
te d. De tails: see manual or associ‐
ated mobile app. or vehicle locat‐
ing activated – see manual or
mobile app. ...................................... 295
0072Ve hicle Operational Switch
th e Ignition Off Before Exiting ..........294
0077 Warning Tire Malfunction ......... 290
Display range (trip menu) ....................167
Display total di stance (trip menu) ......167
Distance cont rol
see Active Dis tance Assi stDISTRONIC
Di stance recorder
see Trip dis tance
DI STRO NIC
see Active Dis tance Assi stDISTRONIC
Door Locking (emergency key) .................... 45
Un locking (emer gency key) ................ 45
Door cont rol panel ................................ .14 312
Index

Fr
ont door
Opening (from inside) ........................ .44
Un locking (from inside) ...................... 44
Fr ont seats
8- wa y adjustment options .................. 62
Ad justing (electrically) ........................ 62
Ad justing (manually) ..................... 59, 61
Memory function ................................ 62
Tu rning .............................................. .65
Wi th Seat Comfort Package ................ 61
Wi thout Seat Comfort Package .......... 59
Fu el ........................................................ 264
Ad ditives .......................................... 264
Diesel ...............................................2 64
Draining thefilter ............................ .209
E10 ................................................... 264
Flexible fuel vehicles ........................ 264
Fu elreser ve ..................................... 266
Gasoline ........................................... 264
Low outside temp eratures ................2 64
Problems .......................................... 127
Quality (diesel) ................................. 264
Quality (gasoline) ............................. 264
Re fueling .......................................... 12 5
Sulfur content .................................. 264
Ta nk capacity ................................... 266
Fu el consum ption (on-board com‐
puter) .................................................... .167
Fu el consum ption indicator
Calling up .......................................... 181
Fu ses ............................................. 228, 229
Before replacing ...............................2 28
Fu se box in the front-passen ger
fo ot we ll ............................................ 229
Fu se box in the seat base of the
driver's seat .....................................2 29
No tes ............................................... 228 G
Gasoline ................................................ 264
General operating permit number
(EU) ........................................................ 261
Genuine parts ......................................... 18
Glasses compartment ............................74
Gross axle weight rating ...................... 261
Gross mass ........................................... 261 H
Handbrake (electrical) see Electric pa rking brake Handbrake (manual)
see Manual parking brake
Handling control sy stem
see ESP ®
(Elect ronic Stability Prog ram)
Hazard warning lights ............................ 80
Swit ching on/off ................................ 80
Hazardous substances Information ........................................ .21
Head restra int
Ad justing mechanically ....................... 70
Headliner (care) .................................... 214
Heating sy stem (control panel) ............ 93
High beam .............................................. .80
Ac tivating/deactivating ...................... 80
Ad aptive Highbeam Assist .................. 81
Changing bulbs .................................. 84
High-beam flasher .................................. 80
Hill start assi st..................................... 14 5
HOLD function ...................................... 14 5
Home screen (media display) ..............174
Hot-water auxiliary heater ..................100
Fu nction ........................................... 100
Problems .......................................... 101
switching on/off with the button ...... 100
Switching on/off wi th the on-
board computer ................................ 101
Hydroplaning ........................................ 109 I
Identification pla te
Engine ............................................... 261
Re frigerant ........................................ 271
Ve hicle ..............................................2 61
Ignition key
see Key
Immobilizer ............................................ .55
Implied warranty (vehicle) .....................24
Indicator .................................................. 80
Ac tivating/deactivating ...................... 80
Changing bulbs (front) ........................ 84
Changing bulbs (rear) (Cargo Van
and Passenger Van) ............................ 86
Changing bulbs (rear) (chassis) .......... 87
Installations ............................................ 19
Instrument Display Function/no tes ................................ 16 3
Overview ...................................... 7, 16 3
Setting the lighting ........................... 16 6 Index
315

Settings (on-board computer)
.............170
Short-distance trips .............................107
Side airbag ..............................................32
Side window ...........................................53
Closing .............................................. .53
Closing (all) ........................................ 53
Closing using theke y ........................ .54
Con venience closing ......................... .54
Con venience opening ......................... 54
Opening ..............................................53
Opening (all) ....................................... 53
Opening with theke y .......................... 54
Side windo ws
Problem ..............................................55
Re setting ............................................ 55
Size designation (tire) ..........................24 5
Sliding door B-pillar door sill (button) ..................... 47
Cen ter console (button) ...................... 47
Child saf ety lock ................................ .39
Closing (from inside) .......................... 46
Closing (from outside) ........................ 45
Opening (from inside) ........................ .46
Opening (from outside) ......................45
SmartK ey
Ac oustic locking verification signal .... 42
Smartphone see Android Auto
see Apple CarPlay™
see Telephone
Snow chains ......................................... 233
Soc ket (12 V) ........................................... 75
Cargo co mpartment .......................... .76
Driver's seat ....................................... 76
Fr ont center console .......................... 75
Soc ket (1 15V) ......................................... 76
Lo we r control panel ............................ 76
Sound see Sound settings
Sound settings ...................................... 194
Ad justing the balance/fader .............1 94
Ad justing treble, mid-range and
bass settings .................................... 194
Au tomatic volume adjustment .......... 194
Calls up the sound menu .................. 194
Information ....................................... 194
Spare wheel Installing/ removing ......................... .256
No tes ............................................... 255
Special seat belt retractor ..................... 35 Speciali
stwo rkshop .............................. 23
Speed rating (ti re)................................ 24 5
Speedome ter (digital) .......................... 167
St andby mode
Ac tivating/deactivating .................... 13 6
St art/s top button
Pa rking theve hicle ........................... 13 2
St arting theve hicle .......................... 104
Switching on the po wer supply or
th e ignition ....................................... 103
St arting
see Vehicle
St arting-o ffaid
see Hill start assist
St ation
Deleting ............................................ 19 3
Direct frequency entry ...................... 19 3
Moving ..............................................1 93
Sear ching ........................................ .193
Setting .............................................. 19 3
St oring ..............................................1 93
St ation list
Calling up ......................................... 19 3
St ation presets
Modifying ......................................... 19 3
St ationary heating
Problems .......................................... 101
St ationary heating/ventilation
Ad justing (on-board computer) ......... 101
St ationary heating/ventilation
see Auxilia ryheating
see Hot-water auxiliary heater
Ste ering wheel ...................................... 16 4
Ad justing ............................................ 71
Buttons ............................................. 16 4
St opping the ala rm(ATA )...................... .56
St ow age areas
see Stow age space
St ow age comp artments
see Stow age space
St ow age space ........................................ 73
Armrest .............................................. 73
Cen ter console ................................... 73
Cockpit .............................................. .73
Door ................................................... 73
Glasses compartment ........................ .74
Glo vebox ...........................................73
Sulfur content ...................................... 264
Summer tires ........................................2 32 Index
321

Sur
round lighting
Switching on/off ................................ 81
Sur round View
see 360° Camera
Switch-off delay time Exterior ............................................... 81
Interior ............................................... 83
Switching air-recirc ulation mode
on/off ...................................................... 98
Switching on ignition (start/s top
button) .................................................. 103
Switching seat heating on/off .............. 70
Switching synchronization function
on/off (control panel) ............................97
Switching the A/C function on/off ...... 96
Switching there ar window
defros ter on/o ff..................................... 98
Switching the windshield heater
on/o ff...................................................... 98
Sy stem settings
Re set function (multimedia sys‐
te m) .................................................. 181
Setting the dis tance unit ................... 181
Setting the time and date automat‐
ically .................................................1 79
Setting the time zone ....................... 180
Setting the time/date form at .......... .180
Sy stem settings
see Blue tooth®
see Language
see Wi-Fi T
Ta ilpipes (care) ...................................... 212
Ta nk capacity
Fu el .................................................. 266
Re ser ve(fuel) ...................................2 66
Ta nk content
DEF ................................................... 267
Te ch nical data
Information ...................................... 260
No tes (trailer hitch) ........................... 271
Ti re pressure monitor .......................2 40
Ve hicle identification plate ............... 261
Te lephone ...................................... 169, 182
Ac tivating functions du ring a call ...... 184
Connecting a mobile phone (Near
Field Communication (NFC)) ............ 183
Connecting a mobile phone (Pass‐
ke y) .................................................. 182Connecting a mobile phone
(Secure Simple
Pairing) .................... 182
De-authorizing a mobile phone ......... 183
Incoming call during an existing
call .................................................. .184
Information ....................................... 182
Menu (on-board computer) ............... 16 9
Mobile phone voice recognition ........ 184
No tes ................................................ 182
Re ception and transmission vol‐
ume .................................................. 183
Switching mobile phones ................. 183
Switching mobile phones (Near
Field Communication (NFC)) ............ 183
Te lephone menu overview ................1 82
Te lephone operation ........................ .184
Using Near Field Communication
(NFC) ................................................ 183
Wi reless charging (mobile phone) ...... .78
Te mp erature grade ............................... 24 3
Ti e-d owney es ...................................... .198
Time Manual time setting .......................... 180
Setting the time and date automat‐
ically .................................................1 79
Setting the time zone ....................... 180
Setting the time/date form at .......... .180
Ti re and Loading Information plac‐
ard ........................................................ .240
Ti re Identification Number (TIN) .........24 4
Ti re information table ..........................24 0
Ti re labeling .......................................... 24 3
Characteristics ................................ .245
DO T,Tire Identification Number
(TIN) ................................................. 24 4
Load index ........................................ 24 5
Load-bearing capacity ...................... 24 5
Maximum tire load ........................... 24 4
Maximum tire pressure .................... 24 5
Overview .......................................... 24 3
Size designation ............................... 24 5
Speed rating ..................................... 24 5
Te mp erature grade ........................... 24 3
Ti re qu ality grades ............................ 24 3
Tr action grade .................................. 24 3
Tr ead wear grade .............................. 24 3
Ti re load (maximum) ............................ 24 4
Ti re pressure
Checking (tire pressure moni toring
sy stem) ............................................ 239
Maximum ......................................... 24 5
No tes ............................................... 234 322
Index