2019 MERCEDES-BENZ SPRINTER tow

#
Remo vekey1 from your keyring. #
Inse rtkey1 into the slot.
The vehicle is star ted af ter a brief time. #
Leavetheke y inser ted during the entire jour‐
ne y. #
Ifyo u pull key1 out of the slot, the engine
continues torun. #
Have key1 checked at a qualified specialist
wo rkshop.
If th eve hicle does not star t: #
Leavekey1 inthe slot. #
Press the brake pedal. #
Start theve hicle with thest art/ stop button.
% Yo
u can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. Breaking-in no
tes Pr
otect the engine during thefirs t1, 000 miles
(1,500 km) by:
R driving at varying road and engine speeds.
R shifting tothe next gear up when or before
th etac home ter needle is 00C3ofthewa yto the
re d area.
R avoiding stre ss on theve hicle such as driving
at full thro ttle.
R not shi fting manually toa lo werge ar to brake.
R afte r1, 000 miles (1,500 km), gradually
increasing the engine speed and accelerate
th eve hicle up tofull speed.
R vehicles with automatic transmission: not
depressing the accelera tor pedal be yond the
pressure point (kickdown). This also applies if
the engine or parts of the driv‐
et ra in ha vebeen replaced.
Also obser vethefo llowing breaking-in no tes:
R The sensors of the ESP ®
driving saf ety sy stem
adjust automatically while a cer tain di stance
is being driven af terth eve hicle has been
delivered or af terre pairs. Full sy stem ef fec‐
tiveness is not reached until the end of this
te ach-in process.
R New or exch anged brakepads, brake discs
and tires only pr ovide optimal braking and
bonding af ter se veral hundred kilom eters.
Un tilthen, compensate forth ere duced brak‐
ing ef fect by applying greater pressure tothe
brake pedal. Driving tips
Note
s on driving &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardizes the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Ensure floor mats and carpets cannot
slip and pr ovide suf ficient room forthe
pedals. #
Do not lay multiple floor mats or carpets
on top of one ano ther. &
WARNING Risk of accident due to
unsuitable foot we ar
Operation of the pedals may be restricted due
to unsuitable foot we ar such as:
R Shoes with plat form soles
R Shoes with high heels
R Slippers #
When driving alw ayswe ar suitable
shoes in order tobe able tooperate the
pedals safel y. Driving and pa
rking 105

Information about driving in winter
&
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case if theve hicle getsst uck
in sn ow,fo rex ample. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the windward side of
th eve hicle toensure an adequate sup‐
ply of fresh air. &
WARNING Risk of skidding and of an
accident due toshifting down on slippery
ro ad sur faces
If yo u shift down on slippery road sur faces to
inc rease the engine braking ef fect, the drive
wheels may lose traction. #
Do not shift down on slippery road sur‐
fa ces toinc rease the engine braking
ef fect. Ve
hicles with automatic transmissions may roll in
neut ral position 005Cfor only a short time. Allowing
th e wheels torollfo r longer, e.g. when towing,
causes transmission damage.
If th eve hicle thre atens toskid, or cannot be stop‐
ped when tr aveling at a low speed, you can stabi‐
lize theve hicle using thefo llowing measures:
R Shift the automatic transmission toneutral
position 005C.
R Tryto maintain control of theve hicle using
cor rective steering.
Drive particularly carefully on slippery roads.
Av oid sudden acceleration, steering and braking
maneuver.
Ha ve your vehicle winterized at a qualified spe‐
cialist workshop in good time at the onset of win‐
te r.
Obser vethe instructions in the section "No tes on
snow chains" (/ page 233).
Re gular lych eck theve hicle and remo vesnow or
ice when tr aveling in wintry conditions. An accumulation of snow and ice, particular
ly
when frozen, in the area around the air intake,
moving parts, the axles and the wheel housing,
may cause thefo llowing problems:
R Obstruction of the air intake
R Damage tovehicle parts
R Malfunctions due torestriction of mobility
intended bythe design (e.g. reduced steering
mo vement)
If th ere is any damage, inform a qualified special‐
ist workshop.
Information about driving off-road &
WARNING Risk of accident if you do not
ke ep toline of fall on inclines
If yo u drive at an angle or turn on an incline,
th eve hicle could slip side ways, tip and roll‐
ove r. #
Always drive on inclines in the line of fall
(straight up or down) and do not turn. &
WARNING Risk of inju rydue toacceler‐
ating forc e during off-road driving
When driving off-road on une ven su rfaces,
th efo rc e of theve hicle's acceleration af fects
yo ur body from all directions.
Yo u could, forex ample, be thro wn from your
seat. #
Alwayswe ar a seat belt when driving
off- road. &
WARNING Risk of inju ryto the hands
when driving over obs tacles
If yo u drive over obs tacles or in tire ruts, the
st eering wheel may fold back and cause inju‐
ri es tothe hands. #
Steering wheel must alw ays be held
securely with bo thhands. #
When driving over obs tacles, expect
increased steering forc es at short
notice. &
WARNING Risk offire due toflammable
materials on hot parts of theex haust sys‐
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. 11 0
Driving and pa rking

#
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle af ter driving
off-road When driving off-road or on unpa
ved sur fa‐
ces, fore ign bodies such as stones and
branches could become trapped on theve hi‐
cle underside, on wheels and tires, causing
damage totheve hicle.
Fo reign bodies could cause thefo llowing
damage:
R Damage the suspension, the fuel tank or
th e brake sy stem.
R Disturb the balance and cause vibrations. #
Regular lyremo veany trapped fore ign
bodies, e.g. stones and branches. #
After driving off-road, check carefully
whe ther there is any damage tothe
ve hicle. #
Ifth ere is damage, ha vetheve hicle
ch ecked at a qualified specialist work‐
shop. When driving off-road or on unpa
ved sur faces,
ch eck theve hicle underside, wheels and tires
re gularly at regular inter vals. In particular,
re mo veany trapped fore ign bodies, e.g. stones
and branches.
Obser vethefo llowing no tesre ga rding fore ign
bodies of this kind:
R They may damage the suspension, the fuel
ta nk or the brake sy stem.
R They may disturb the balance and cause
vibrations.
R They may be flung out from theve hicle when
yo u continue driving.
If th ere is any damage, inform a qualified special‐
ist workshop.
When driving off-road on steep inclines, you must
make sure that the DEF tank is su fficiently filled.
Therefore, ensure a le vel of at least ten li ters
before off-road driving. When driving off-road and on con
stru ction sites,
sand, mud and water,also mixed with oil, can get
into the brakes. This may lead toare duction in
braking ef fect or total brake failure, also as a
re sult of increased wear. The braking characteris‐
tics will vary depending on the material that has
got into the sy stem. Clean the brakes af ter driv‐
ing off-road. If youth en notice a reduced braking
ef fect or hear scraping noises, ha vethe brake
sy stem checked immediately at a qualified spe‐
cialist workshop. Adjust your driving style to the
ch anged braking characteristics.
Driving off- road or on con stru ction sites increa‐
ses the possibility of vehicle damage which may
in turn lead tothefa ilure of cer tain major assem‐
blies and sy stems. Adapt your driving style to the
off-road driving conditions. Drive carefull y.Ha ve
any vehicle damage rectified at a qualified spe‐
cialist workshop as soon as possible.
When driving on rough cross-country terrain, do
not shift the transmission into the neutral posi‐
tion and do not disengage the clutch. You could
lose control when attem pting tobrake theve hicle
with the service brake. If your vehicle cannot
manage an uphill incline, drive back down in
re ve rsege ar.
When loading your vehicle for off-road driving or
on a construction site, keep theve hicle's center
of gr avity as low as possible.
Checklist before off-road driving R Check the fuel and DEF le vels (/ page163)
and add if necessary (/ page 125).
R Engine: check the oil le vel and add oil if nec‐
essary (/ page 205). Before driving up or
down extreme inclines or slopes, fill th e oil to
th e maximum le vel.
% If
yo u drive up or down extreme inclines or
slopes, the00B2 symbol may appear in the
multifunction displa y.The engine operating
saf ety is not put at risk if you ha vefilled the
engine oil tothe maximum le vel before the
jou rney.
R Vehicle tool kit: check that the jack is work‐
ing (/ page 250).
R Make sure that a lug wrench (/ page 250), a
wo oden underlay forth e jac k,aro bust tow
ro pe, a folding spade and a wheel chock are
car ried in theve hicle.
R Tire s and wheels: check the tire tread dep th
( / page 232) and the tire pressure
(/ page 239). Driving and parking
111

Engaging
reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
Tr ansmission position display 005Eis shown in
th e multifunction displa y.
Selecting neutral N &
WARNING Risk of accident and inju ry
when neut ral position is engaged
If yo u park theve hicle with the transmission
in neutral position 005Cand the parking brake
is not engaged, theve hicle may rollaw ay.
There is a risk of accident and injur y.#
Before pa rking theve hicle, apply the
parking brake. #
Press the brake pedal and the DIRECT
SELECT le ver upwards or down wardsto the
fi rs t point of resis tance.
Tr ansmission position display 005Cis shown in
th e multifunction displa y.
Re leasing the brake pedal will allow youto mo ve
th eve hicle freely, e.g. topush it or tow it.
If th e automatic transmission should also
st ay in neutral 005C 005Cwhen the ignition is
switched off, car ryout thefo llowing: #
Start theve hicle. #
Depress the brake pedal and shift toneutral
005C. #
Release the brake pedal. #
Switch off the ignition.
% If
yo uth en lea vetheve hicle and the Smart‐
Ke y is still in theve hicle, the automatic trans‐
mission will stay in neut ral005C from then on.
Engaging park position P #
Press button 1.
Tr ansmission position display 005Dis shown in
th e multifunction displa y.
Pa rk position 005Dis engaged automatically when
one of thefo llowing conditions is me t:
R You swit choff the engine in transmission
position 005Bor005E.
R You open the driver's door when theve hicle is
st ationary or when driving at a very low speed
and in transmission position 005Bor005E
. 11 6
Driving and pa rking

0047
Use
the engine's braking ef fect on extremely
st eep downhill gradients and on long down‐
hill stre tches. Using kickdown
#
For maximum acceleration: depressthe
accelerator pedal be yond the pressure point. #
Ease off the accelera tor pedal once the
desired speed is reached. All-wheel drive
Note
s on all-wheel drive All-wheel drive ensures permanent drive
for all
fo ur wheels, and toget her with ESP ®
it impr oves
th e traction of theve hicle.
The traction contro l ofthe all-wheel drive also
ta ke s place via the brake sy stem. Therefore, the
brake sy stem can overheat during extreme off-
ro ad use. In this case, ease off the accelerator
pedal or stop toallow the brake sy stem tocool
down.
If a driven wheel spins due toinsuf ficient trac‐
tion, obser vethefo llowing no tes:
R When pulling away, make use of the traction
cont rol integrated in ESP ®
. Depress the
accelerator pedal as far as necessar y.
R Take your foot off the accelera tor pedal,
slowly, while theve hicle is in motion.
In wintry driving conditions, alw ays use winter
tires (M+S tires) and, if necessar y,snow chains
(/ page 233). Only in this wa y can the maximum
ef fect of all-wheel drive be achie ved.
Use DSR (Downhill Speed Regulation) when driv‐
ing downhill off-road (/ page120).
If yo ufa ilto adapt your driving style or if you are
inat tentive, the all-wheel drive sy stem can neither
re duce therisk of an accident nor override the
la ws of ph ysics. The all-wheel drive sy stem can‐
not take road, weather and traf fic conditions into
account. The all-wheel drive sy stem is only an
aid. You are responsible for maintaining a safe
dis tan ce from theve hicle in front, forve hicle
speed, for braking in good time and forst ay ing in
lane. *
NO
TERisk of damage tothe driv etra in
and the brake sy stem If
yo u operate vehicles with all-wheel drive on
a one-axle test st and, you may damage the
driv etra in or the brake sy stem. #
A function or per form ance test should
only be car ried out on a two-axle test
st and. #
Ifyo u wish tooperate theve hicle on
such a test st and, please consult a
qu alified specialist workshop in
advance. *
NO
TERisk of damage tothe transfer
case If
yo uto w theve hicle with a raised axle, the
trans fer case can getdamaged. Such damage
is not co veredby Mercedes-Benz Limited
Wa rrant y. #
Neverto w theve hicle with a raised axle. #
Only tow theve hicle with all wheels on
th e ground or fully raised. #
Notethe instructions on towing the
ve hicle with full contact with the ground
fo r all wheels. Engaging all-wheel drive
Conditions
for en gaging/disengaging
Yo u can engage and deactivate the all-wheel drive
when stationary or while driving slowl y.
When stationar y,thefo llowing must be obser ved:
R The engine is running.
R The steering wheel in thest ra ight-ahead posi‐
tion.
If th e all-wheel drive cann otbe engaged when
st ationary: #
Vehicles with automatic transmission:
shift the selector le ver from 005Cto005B from
005B to005C from 005Cto005E and back to005C .
Engaging and disengaging the all-wheel drive
can be made easier in this wa y.
Obser vethefo llowing when driving slowly:
R The engine is running.
R The vehicle is not tr aveling fasterthan
6.2 mph (1 0 km/h).
R The vehicle is not being driven around a bend. 11 8
Driving and pa rking

DEF
refill bottles 1can be obtained at many gas
st ations or at a qualified specialist workshop.
Re fill bottles without a thre aded cap of fer no
ove rfill pr otection. DEF may leak out as a result
of ove rfilling. Mercedes-Benz of fers special refill
bottles with a thre aded cap. These are available
at any authorized Mercedes-Benz Center. #
Unscr ewthe pr otective cap from DEF refill
bottle 1. #
Place DEF refill bottle 1as shown on filler
opening 2and scr ewit on clockwise until
hand-tight. #
Press DEF refill bottle 1towa rdsfiller open‐
ing 2.
The DEF tank is filled. This could take up to
one minute.
% When
the DEF refill bottle is no longer
pressed down, filling stops. The bottle can be
re mo ved when it has been only partially emp‐
tied. #
Release DEF refill bottle 1. #
Turn DEF refill bottle 1coun ter-clockwise
and remo veit. #
Screw the pr otective cap onto DEF refill bot‐
tle 1 again.
Fi lling procedure with the pu mpnozzle of an
DEF filling pump #
Insert the pump nozzle into thefiller neck and
add DE F.When doing so, do not overfill the
DEF tank.
Closing the DEF filler cap on filler caps that
are not loc kable #
Afterfilling the DEF tank, place DEF filler cap
1 onthefiller neck and tigh ten it clo ckwise. #
Turn the DEF filler cap until the lettering is
legible and horizontal.
The filler neck is only loc ked cor rectly when
th is is the case. #
Close the hood. Driving and parking
131

Obser
vethefo llowing points toensure that the
ve hicle is properly secured against rolling away
unin tentionally: #
Always apply the parking brake. #
Vehicles with automatic transmission:
engage transmission position 005D.#
On uphill or downhill inclines: turnthe
front wheels towa rdsth e curb. #
On uphill or downhill inclines: securethe
re ar axle with a chock or an object without
sharp edges.
% Yo
u can operate the side windo wsforfive
minutes af teryo u ha veswitched off theve hi‐
cle. Manual parking brake
Applying/releasing
the handbrake le ver &
WARNING Risk of skidding or an acci‐
dent bybraking with the parking brake
If yo u ha vetobrake your vehicle with the
parking brake, the braking dis tance is consid‐
erab lylonger and the wheels may loc k.There
is an increased risk of skidding and/or acci‐
dent. #
Only brake theve hicle with the parking
brake if the service brake has failed. #
Inthis case, do not apply the parking
brake with too much forc e. #
Ifth e wheels loc k,immediately release
th e parking brake as much as required
fo rth e wheels toturn again. &
WARNING Risk offire and an accident if
th e parking brake is not released
If th e parking brake is not fully released when
driving, thefo llowing situations can occur:
R The parking brake can overheat and cause
a fire
R The parking brake can lose its holding
function #
Comple tely release the parking brake
before driving off. The brake lights do not light up when
you brake
th eve hicle with the parking brake.
Generally, you may only apply the parking brake
when theve hicle is stationar y. #
Toapply the pa rking brake: pull handbrake
le ve r1 up as far as the last possible de tent.
When the engine is running, the0049
and 0024 (USA) or 0024(Canada) indicator
lamps in the Instrument Display light up. If
th eve hicle is in motion, a warning tone
sounds.
% In
vehicles with a folding handbrake le ver,
yo u can then press handbrake le ver1 down
as far as it will go. #
Torelease the pa rking brake: onvehicles
with a folding handbrake le ver,firs t pull hand‐
brake le ver1 up as far as it will go. #
Pull handbrake le ver1 slightly and press
re lease knob 2. #
Guide handbrake le ver1 down toas far as it
will go.
The 0049 and0024 (USA) or 0024(Canada)
indica tor lamps in the Instrument Display go
out.
Fo lding the handbrake le ver up or down (only
in vehicles with a folding handbrake le ver)
Re quirements:
R The handbrake le ver is applied. #
Tofold down the handbrake le ver:push the
handbrake le ver down as far as it will go. #
Toraise the handbrake le ver:pull the hand‐
brake le ver up as far as it will go. Driving and parking
13 3

Pe
rforming emer gency braking with the hand‐
brake le ver If, in
exceptional cases, the service brake fails,
yo u may use the parking brake toper form emer‐
ge ncy braking. #
Eme rgency braking: press and hold release
button 2and carefully pull brake le ver1. Electric parking brake
Note
s onthe electric pa rking brake &
WARNING Risk of accident and inju ry
due tochildren and animals left unat ten‐
ded in theve hicle
If yo u lea vechildren and animals unat tended
in theve hicle, they may be able toset the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Shifting the automatic transmission out of
park position 005D.
R Starting the engine.
In addition, they may operate vehicle equip‐
ment and become trapped. #
Never lea vechildren and animals unat‐
te nded in theve hicle. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. Fo
rth e automatic functions towo rkcor rectl y,the
driver must be seated in the cor rect seat position
(/ page 59).
The function of the electric parking brake is
dependent on the on-board electrical sy stem volt‐ age. If
the on-board electrical sy stem voltage is
low or there is a malfunction in the sy stem, it
may not be possible toapply the electric parking
brake and theye llow 0024 indicator lamp lights
up.
In this case, park theve hicle in thefo llowing way:
R Park theve hicle on le velground and secure it
to prev ent it from rolling away.
R Ve
hicles with automatic transmission:
shift the transmission toposition 005D.
% The electric parking brake is only actually
applied when
there d0049 and0024 (USA)
or 0024 (Canada) indicator lamps light up
continuousl y.
It may not be possible torelease a parking brake
if th e on-board electrical sy stem voltage is low or
if th ere is a malfunction in the sy stem. Inform a
qu alified specialist workshop. When the engine is
switched off, the electric parking brake car ries
out a function test at regular inter vals. Noises are
normal in this process.
Au tomatically applying the electric parking
brake
Ve hicles with automatic transmission:
The electric parking brake is auto matically
applied when the transmission is in position 005D.
In addition, at least one of thefo llowing condi‐
tions must be fulfilled:
R the engine is switched off
R the driver is not sitting in the driver's seat
R the belt buckle is undone To
prev ent the electric parking brake from apply‐
ing automaticall y,pull switch 1. 134
Driving and pa rking