2019 MERCEDES-BENZ SPRINTER suspension

card contains, in compact
form ,th e most impor‐
ta nt information about your vehicle e.g. thero ut‐
ing of electric cables.
Fu rther information can be found at http://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Electronic control units are ins
talled in your vehi‐
cle. Some of these are necessary forth e safe
operation of your vehicle, while some assist you
when driving (driver assis tance sy stems). In addi‐
tion, your vehicle pr ovides com fort and enter tain‐
ment functions, which are also made possible by
electronic cont rol units.
The elect ronic control units contain da tamemo‐
ri es which can temp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance requ ire‐
ments and tech nical events or malfunctions.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating states of sy stem components (e.g.
fl uid le vels, battery status, tire pressure)
R status messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, deceleration, lateral
acceleration, display of thefast ened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle dam‐
age
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual cont rol unit
function, this data assists the manufacturer in
de tecting and rectifying malfunctions and opti‐
mizing vehicle functions. The majority of this data
is temp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored in
th eeve nt or malfunction memo ry.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufacturers)
or third parties (e.g. breakdown services). Serv‐ ices include
repair services, maintenance pro‐
cesses, warranty claims and quality assurance
measures, forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third par‐
ties collect, process and use this data. They
document tech nical statuses of theve hicle,
assist in finding malfunctions and impr oving qual‐
ity and are transmitted tothe manufacturer, if
necessar y.Fu rthermore, the manufacturer is sub‐
ject toproduct liability. Forth is, the manufacturer
re qu ires tech nical da tafrom vehicles.
Malfunction memories in theve hicle can be reset
by a service outlet as part of repair or mainte‐
nance work.
Depending on the selected equipment, you can
import data into vehicle con venience and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. smartphone, USB flash drive
or MP3 pla yer). If this data is stored in theve hi‐
cle, you can dele teit at any time. This data is
sent tothird parties only at your requ est, particu‐
lar lywhen you use online services in accordance
with the settings that you ha veselected.
Yo u can store or change con venience settings/
individualization in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R seat and steering wheel position settings
R suspension and climate cont rol settings
R Individualization such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can control this by
means of the cont rol elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer tain General no
tes25

th
e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make sure
th at there are no objects in thefo ot we ll,
under or behind the seats. Sample image of comfort suspension seat
1 Seat cushion length
2 Seat backrest inclination
3 Seat height
4 Seat cushion inclination
5 Seat fore -and-aft position
6 Seat suspension
7 Vibration limiting
% Depending on
the seat model, individual
adjustment options may be omitted. #
Toadjust the seat cushion length: lift lever
1 and slide the front section of the seat
cushion forw ards or backwards. #
Toadjust the seat backrest inclination:
turn handwheel 2forw ards and backwards
until the desired position has been reached. #
Toadjust the seat heigh t:push or pull le ver
3 until the desired position has been
re ached. #
Toadjust the seat cushion inclination: turn
handwheel 4forw ards and backwards until
th e desired position has been reached. #
Toadjust the seat fore -and-aft position: lift
le ve r5 and slide the seat into the desired
position. #
Make sure that the seat is engaged. #
Toset the seat suspension: take thewe ight
off the seat. #
On handwheel 6, setthe body weight (88 lb
(40 kg)to 264 lb (120 kg)) so that the seat
suspension works optimall y.Ifyo u set a
higher weight, the seat suspension will
become firm er. The seat will then not vibrate
as much. If the seat vibrates of ten and signifi‐
cantly, you can engage the seat in the lo wer
area. #
Toengage vibration limiting: turn lever7
upwards.
The next time the seat vibrates, it will engage. #
Torelease vibration limiting: turn lever7
to theright.
The seat can vibrate. Ad
justing the front seat electrically &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. The seats can be adjus
ted while the ignition is
off. &
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Comply with
the saf ety no tes on "Airbags" and
"Children in theve hicle". 62
Seats and stowage

#
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle af ter driving
off-road When driving off-road or on unpa
ved sur fa‐
ces, fore ign bodies such as stones and
branches could become trapped on theve hi‐
cle underside, on wheels and tires, causing
damage totheve hicle.
Fo reign bodies could cause thefo llowing
damage:
R Damage the suspension, the fuel tank or
th e brake sy stem.
R Disturb the balance and cause vibrations. #
Regular lyremo veany trapped fore ign
bodies, e.g. stones and branches. #
After driving off-road, check carefully
whe ther there is any damage tothe
ve hicle. #
Ifth ere is damage, ha vetheve hicle
ch ecked at a qualified specialist work‐
shop. When driving off-road or on unpa
ved sur faces,
ch eck theve hicle underside, wheels and tires
re gularly at regular inter vals. In particular,
re mo veany trapped fore ign bodies, e.g. stones
and branches.
Obser vethefo llowing no tesre ga rding fore ign
bodies of this kind:
R They may damage the suspension, the fuel
ta nk or the brake sy stem.
R They may disturb the balance and cause
vibrations.
R They may be flung out from theve hicle when
yo u continue driving.
If th ere is any damage, inform a qualified special‐
ist workshop.
When driving off-road on steep inclines, you must
make sure that the DEF tank is su fficiently filled.
Therefore, ensure a le vel of at least ten li ters
before off-road driving. When driving off-road and on con
stru ction sites,
sand, mud and water,also mixed with oil, can get
into the brakes. This may lead toare duction in
braking ef fect or total brake failure, also as a
re sult of increased wear. The braking characteris‐
tics will vary depending on the material that has
got into the sy stem. Clean the brakes af ter driv‐
ing off-road. If youth en notice a reduced braking
ef fect or hear scraping noises, ha vethe brake
sy stem checked immediately at a qualified spe‐
cialist workshop. Adjust your driving style to the
ch anged braking characteristics.
Driving off- road or on con stru ction sites increa‐
ses the possibility of vehicle damage which may
in turn lead tothefa ilure of cer tain major assem‐
blies and sy stems. Adapt your driving style to the
off-road driving conditions. Drive carefull y.Ha ve
any vehicle damage rectified at a qualified spe‐
cialist workshop as soon as possible.
When driving on rough cross-country terrain, do
not shift the transmission into the neutral posi‐
tion and do not disengage the clutch. You could
lose control when attem pting tobrake theve hicle
with the service brake. If your vehicle cannot
manage an uphill incline, drive back down in
re ve rsege ar.
When loading your vehicle for off-road driving or
on a construction site, keep theve hicle's center
of gr avity as low as possible.
Checklist before off-road driving R Check the fuel and DEF le vels (/ page163)
and add if necessary (/ page 125).
R Engine: check the oil le vel and add oil if nec‐
essary (/ page 205). Before driving up or
down extreme inclines or slopes, fill th e oil to
th e maximum le vel.
% If
yo u drive up or down extreme inclines or
slopes, the00B2 symbol may appear in the
multifunction displa y.The engine operating
saf ety is not put at risk if you ha vefilled the
engine oil tothe maximum le vel before the
jou rney.
R Vehicle tool kit: check that the jack is work‐
ing (/ page 250).
R Make sure that a lug wrench (/ page 250), a
wo oden underlay forth e jac k,aro bust tow
ro pe, a folding spade and a wheel chock are
car ried in theve hicle.
R Tire s and wheels: check the tire tread dep th
( / page 232) and the tire pressure
(/ page 239). Driving and parking
111

Ru
les for off-road driving
Alw ays be aware of the ground clearance of the
ve hicle and avoid obs tacles such as deep tire
ru ts.
Obs tacles can damage thefo llowing parts of the
ve hicle, forex ample:
R Suspension
R Driv etra in
R Fuel and supply tanks
The refore , alw ays drive slowly when off-road. If
yo u must drive over obs tacles, ha vethe co-driver
instruct you.
% Mercedes-Benz
recommends that you addi‐
tionally car rya sho vel and a reco very rope
with a shackle in theve hicle.
R Make sure that loads and items of luggage
are securely stored or lashed down
(/ page 72).
R Before driving off-road, stop theve hicle and
engage a low gear.
R Vehicles with DSR: activate DSR when you
are driving downhill (/ page120).
R All-wheel drive vehicles: activate the all-
wheel drive (/ page119) and, if necessa ry,
activate theLO W RANGE transmission ratio
(/ page 119).
R Ifth e sur face requ ires, temp orarily deactivate
ASR when pulling away ( /page 119).
R Only drive off-road with the engine running
and a gear engaged.
R Drive slowly and smo othly. Wa lking pace is
necessary in many situations.
R Avoid spinning the driven wheels.
R Always ensure that the wheels remain in con‐
ta ct wi th the ground.
R Exercise the utmost caution when driving
across unfamiliar, unpredictable terrain. As a
precaution, getout of theve hicle totake a
look at thero ute tobe take nfirs t.
R Look out for obs tacles (e.g. rocks, holes, tree
st umps and tire ruts).
R Avoid edges where the sur face could crumble
or break away.
Ru les forfo rd ing off-road (all-wheel drive
ve hicles)
R Obser vethe saf ety no tes and general no tes
on driving off-road. R
Check the dep thand characteristics of the
body of water before ford ing. The water must
not be deeper than 23.6 in (60 cm).
R The climate control sy stem is switched off
(/ page 95).
R The auxiliary heating is switched off
(/ page 100).
R Swit chon all-wheel drive (/ page118) and
engage it on vehicles with theLO W RANGE
transmission ratio (/ page 119).
R Restrict the shift range to1or 2.
R Avoid high engine speeds.
R Drive slowly and smoo thly at no more than a
wa lking pace.
R Ensure that no bow wavefo rm s while driving.
R Afterfo rd ing, dry the brakes.
Af ter driving thro ugh a body of water deeper than
19 .7 in (50 cm), make su retocheck all vehicle
fl uids for any signs of penetration bywate r.
Checklist af ter driving off-road
If yo ufind damage totheve hicle af ter off-road
driving, ha vetheve hicle checked at a qualified
specialist workshop immediatel y.
Driving overro ugh terrain places greater
demands on your vehicle than normal road opera‐
tion. Check your vehicle af ter driving on rough
te rrain. This allo wsyouto detect damage
prom ptly and reduce therisk of an accident for
yo urself and other road users. Clean your vehicle
th oroughly before driving on public roads.
Obse rveth efo llowing points af ter driving off-
ro ad, on con stru ction sites and before driving on
public roads:
R Vehicles with DSR: deactivate DSR
(/ page 120).
R All-wheel drive vehicles: deactivate the all-
wheel drive (/ page119).
R Activate ASR (/ page 119).
R Clean theex terior lighting, particular lythe
headlamp s andtail lamps, and check them
fo r dama ge.
R Clean the front and rear license plates.
R Clean the windshield, windo wsand outside
mir rors.
R Clean thesteps, entra nces and grab handles.
This increases the saf ety of your foot ing.
R Clean the wheels and tires, wheel wells and
th e underbody of theve hicle with a water jet. 11 2
Driving and pa rking

This increases
road adhesion, especially on
we tro adw ays.
R Check the wheels and tires and wheel wells
fo r trapped fore ign objects and remo vethem.
Tr apped fore ign objects can damage the
wheels and tires or may be flung out from the
ve hicle when continuing the journe y.
R Check the underbody for trapped branches or
ot her parts of plants and remo vethem.
R Clean the brake discs, brakepads and axle
joints, particularly af ter operation in sand,
mud, grit and gr avel,wa ter or similar lydirty
conditions.
R Check the entire floor assembly, the tires,
wheels, bodywork stru cture, brakes, steering,
suspension and exhaust sy stem for any dam‐
age.
R Check the service brake for operating saf ety,
e.g. car ryout a brake test.
R Ifyo u notice strong vib rations af ter driving
off-road, check the wheels and driv etra in for
fo re ign objects again. Remo veany fore ign
objects which can lead toimbalances and
th us cause vibrations. In theeve nt of damage
to the wheels and the drive train, visit a quali‐
fi ed specialist workshop immediately. ECO display function
The ECO display summarizes
the driving charac‐
te rist ics from thest art of the journey toits com‐
pletion and assists you in achieving the most eco‐
nomical driving style.
Yo u can influence consum ption if you:
R anticipate road and traf fic conditions.
R obser vethege arshift recommendations. Instrument Display wi
thcolor display The segment's lettering lights up bright,
the outer
edge lights up and the segment is filled, in the
fo llowing cases:
R 1 ACCELERATION : moderate acceleration
R 2 CONSTANT: consis tent speed
R 3 COASTING: gentle deceleration and roll‐
ing
The segment's lettering is gray ,th e outer edge is
dark and the segment is em ptied, in thefo llowing
cases:
R 1 ACCELERATION: sporty acceleration
R 2 CONSTANT :fl uctuations in speed
R 3 COASTING: heavy braking
Yo u ha vedriven economically when:
R theth re e segments fill up comple tely at the
same time
R the edge around all thre e segments lights up Instrument Display with black and white dis‐
play
The bars fill up in thefo llowing cases:
R 1Moderate acceleration
R 2Consis tent speed
R 3Gentle deceleration and rolling
The bars em pty in thefo llowing cases:
R 1Sporty acceleration
R 2Fluctuations in speed
R 3Heavy braking
The display sho wsadditional range 4Bonus
XXX mi From Start orXXX mi From Start achieved
as a result of your driving style in comparison to
a driver with a very sporty driving style. The range
displ ayed does not indicate a fixe dre duction in
consum ption. Driving and parking
11 3

DSR is in
standby mode.
R DSR is inactive:
-
as soon as youexc eed a speed of 28 mph
(45 km/h).
- DSR appears in thest atus area of the on-
board computer. In addition, theDSR Off
message appears.
- DSR - - - appears in thest atus area of the
on-board computer.
Setting the speed while driving downhill
Yo u can set the speed depending on thege ar
ra nge tobetween 2 mph (4 km/h) and 11mph
(18 km/h) using the brake and accelerator pedals
or therock er switch on thesteering wheel. #
Brake or accelerate theve hicle tothe desired
speed on the downhill gradient. #
Release the brake or accelera tor pedal.
The cur rent speed is stored.
or #
Press rocker switch 1up or down during a
DSR regulation.
The last sa ved speed is increased or reduced. #
Release rocker switch 1.
The cur rent speed is stored.
or #
Press rocker switch 1up or down until
desired speed is reached. #
Release rocker switch 1.
The cur rent speed is stored.
% It may be a moment before
theve hicle starts
to brake tothe set speed. Take this delay into
account when setting the speed with rock er
switch 1. Deactivating DSR
#
Press the upper section of switch 1.
or #
Accele rate and drive fasterthan 28 mph
(45 km/h).
DSR deactivates automatically in thefo llowing
situations:
R As soon as youexc eed a speed of 28 mph
(45 km/h).
R There is a malfunction in the ESP ®
or ABS
sy stem. Electronic le
vel control Fu
nction of ENR (electronic le vel control) &
WARNING Risk of entrapment from vehi‐
cle lo wering
When lo wering theve hicle, people could
become trapped if their limbs are between
th eve hicle body and the tires or underneath
th eve hicle. #
Make sure no one is underneath the
ve hicle or in the immediate vicinity of
th e wheel ar ches when you lo werthe
ve hicle. &
WARNING Risk of inju ryfrom jack tip‐
ping
If yo u park a vehicle with air suspension, the
air suspension may remain activated for up to
one hour, even when the ignition is switched
off. If youth en raise theve hicle with the jac k,
th e air suspension will attem pttoadjust the
ve hicle le vel. Driving and parking
121

#
Toswitch electronic le vel control on
again: press button 4again.
The indicator lamp on button 4goes out.
Using the but ton in the control panel #
Park theve hicle, leaving the ignition switched
on. #
Tolowe r automatical ly:brie fly press the
lo we r section of switch 2.
Electronic le vel control automatically lo wers
th eve hicle. #
Tostop the mo vement, brief lypress the upper
section of switch 1. #
Toraise todriving le vel:briefly press the
upper section of swit ch1.
Electronic le vel control automatically raises
th eve hicle tothe driving le vel. #
Tostop the mo vement, brief lypress the lo wer
section of switch 2. #
Toswitch on automaticall y:drive at over
6.2 mph (10 km/h) or release the parking
brake.
Elect ronic le vel control controls theve hicle
le ve l automaticall y. Using electronic le
vel control forch arging
with air in an emer gency Only
forve hicles with valves for electronic le vel
control emergency charging. If electronic le velcontrol is malfunctioning and
theve hicle is lean‐
ing, you can raise or lo werth eve hicle bycon‐
necting an extern al compressed-air source toone
of the emer gency valves (tire valves). If elect ronic
le ve l control is deactivated, you can drive on
carefully tothe nearest qualified specialist work‐
shop and ha vethe malfunction remedied.
* NO
TEDama gedue topressure being too
high If
th e pressure in the air suspension bello ws
is too high, the compressed-air lines or the air
suspension bello wsmay be dama ged. #
Ensure you obse rveth e maximum per‐
missible operating pressure of 600 kPa
(6 bar/87 psi). #
Apply the parking brake. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off electronic le vel control
(/ page 123). #
Switch off the engine and open the hood
(/ page 202). #
Unscr ewtheva lve cap of the cor responding
va lve. #
Connect theex tern al compressed-air source. #
Raise or lo werth eve hicle le velby charging or
re leasing compressed air until the driving
le ve l has been reached and theve hicle is in a
horizontal position. While doing so, ensure
yo u obse rveth e maximum permissible oper‐
ating pressure of 600 kPa (6 bar/87 psi). #
Disconnect theex tern al compressed-air
source. #
Tighten theva lve caps on theva lves. #
Close the hood (/ page 202). #
Drive on carefully tothe nearest qualified
specialist workshop. 124
Driving and pa rking

In trailer mode,
the guide lines are shown at
th e le vel of the trailer hitch.
Vi ew of trailer (if trailer hit chis installed) Vi
ew of trailer (if trailer hitch is ins talled)
1 Yellow guide line, locating aid
2 Red guide line at a dis tance of appr oximately
1. 0 in (0.3 m) from the ball head of the trailer
hitch
3 Ball head of the trailer hitch
Side view of the mir ror came ras
The sides of theve hicle can be seen in this vie w. 1
Lane indicating thero ute theve hicle will take
with thesteering wheel in its cur rent position
2 Yellow warning display of Parking Assist
PA RKTRONIC: obstacles at a dis tance of
appr oximately 3.3 ft(1.0 m) or less
3 Your vehicle from abo ve
4 Marker of the wheel contact points
5 Guide line of extern al vehicle dimensions
with outside mir rors folded out
If th e dis tance tothe object lessens, the color of
wa rning display 2changes.
Sy stem failure
If th ere is no operational readiness, thefo llowing
message appears in the multimedia sy stem: Sy
stem limitations
The 360° Camera will not function or will only
partially function in thefo llowing situations:
R The front doors are open.
R The side mir rors are folded in.
R There is heavy rain, snow or fog.
R The ambient light is poor, e.g. at night.
R The area is lit byfluorescent light (the displ ay
may flic ke r).
R Ifth ere is a sudden change in temp erature,
e.g. when driving into a heated garage in win‐
te r.
R The ambient temp erature is very high.
R The camera lens is obstructed, dirty or fogged
up.
R Cameras, or vehicle components in which the
came ras are ins talled, are damaged. In this
eve nt, ha vethe cameras, their positions and
th eir setting checked at a qualified specialist
wo rkshop.
Do not use the 360° Camera under such circum‐
st ances. You could otherwise injure others or col‐
lide with objects when parking theve hicle.
On vehicles with height-adjus table suspension or
if th eve hicle is car rying a heavy load, leaving the
st andard height can result in inaccuracies in the
guide lines and in the display of thege nerated
ima ges, depending on tech nical conditions.
The field of vision and other functions of the cam‐
era sy stem may be restricted due toadditional
attachments on theve hicle (e.g. loading tailgate).
% The contrast of
the display may be impaired
by abrupt direct sunlight or by other light
sources, e.g. when driving out of a garage . In
th is case, pay particular attention.
% Ha
ve the display repaired or replaced if, for
ex ample, pixel er rors considerably restrict its
use. 15 0
Driving and pa rking