
Emer
gency
Assis tance overview .......................... .16
Fir st-aid kit (so ftsided) ..................... 216
Saf etyve st ........................................ 216
Wa rning lamp .................................... 216
Emer gency braking
Elect ric pa rking brake ...................... .136
Manual parking brake ....................... 13 4
Emer gency call sy stem
Au tomatic emergency call ............... .217
Information ....................................... 216
Manual emer gency call ..................... 217
Overview ...........................................2 16
Emer gency engine start ..................... .228
Emer gency operation mode
St arting theve hicle .......................... 104
Emer gency Tensioning Devices
Ac tivation ........................................... 29
En gaging drive position (automatic
transmission) ........................................ 11 7
Engaging neut ral (automatic trans‐
mission) ................................................ .116
Engaging reve rsege ar .......................... 11 6
Engaging/disengaging LOW RANGE ...11 9
Engine Engine number ................................ .261
Jump-s tarting .................................... 219
Pa rking (s tart/s top button) .............. 13 2
Problems .......................................... 127
St arting (in emer gency operation
mode) ............................................... 104
St arting (s tart/s top button) .............1 04
Engine data Showing ............................................ 181
Engine electronics (no tes) ...................2 60
Engine number ...................................... 261
Engine oil .............................................. 205
Ad ditive ............................................ 267
Checking the oil le vel (on-board
computer) ........................................ 205
Checking the oil le vel with a dip‐
st ick ................................................ .204
Filling capacity ................................. 268
To pping up .......................................2 05
Engine output Notes on changes .............................. .23
ENR (electronic le vel control) ..............121
Fu nction ............................................ 121
Lo we ring theve hicle .........................1 23
Manually inflating air bello ws............ 124 Problems ..........................................
12 5
Ra ising theve hicle ............................1 23
Entering characters
Fu nction/no tes ................................ 178
Setting theke yboard ........................ 17 9
Using the media display ...................1 79
Environmental pr otection
No tes .................................................. 18
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stability Prog ram)
ESP ®
Crosswind Assist .............................. 13 8
Tr ailer stabilization .......................... .139
ESP ®
(Electronic Stability Prog ram) ...13 8
Ac tivating/deactivating .................... 13 8
Fu nction/no tes ................................ 13 8
Exhaust emission moni toring .............1 07
Exterior lighting Care .................................................. 212
Exterior lighting see Lights F
Fa tigue de tection
see ATTENTION ASSIST
Favo rites
Ad ding .............................................. 17 7
Calling up ........................................ .177
Del eting ............................................ 178
Moving ..............................................1 78
Overview .......................................... 17 7
Re naming ......................................... 178
Firs t-aid kit (soft sided) ........................216
Flat tire .................................................. 218
Changing a wheel ............................ .251
No tes ................................................ 218
Floor co vering
Ins talling/ removing (s tarter bat‐
te ry ) .................................................. 221
Floor mat .................................................78
Fore ign trip
Instructions ...................................... 107
symmetrical low beam ....................... 79
Fr ee software ........................................ .27
Fr equencies
Mobile phone .................................. .260
Tw o-w ayradio .................................. 260
Fr ont airbag (driver, front passenger) .. 32314
Index

Fr
ont door
Opening (from inside) ........................ .44
Un locking (from inside) ...................... 44
Fr ont seats
8- wa y adjustment options .................. 62
Ad justing (electrically) ........................ 62
Ad justing (manually) ..................... 59, 61
Memory function ................................ 62
Tu rning .............................................. .65
Wi th Seat Comfort Package ................ 61
Wi thout Seat Comfort Package .......... 59
Fu el ........................................................ 264
Ad ditives .......................................... 264
Diesel ...............................................2 64
Draining thefilter ............................ .209
E10 ................................................... 264
Flexible fuel vehicles ........................ 264
Fu elreser ve ..................................... 266
Gasoline ........................................... 264
Low outside temp eratures ................2 64
Problems .......................................... 127
Quality (diesel) ................................. 264
Quality (gasoline) ............................. 264
Re fueling .......................................... 12 5
Sulfur content .................................. 264
Ta nk capacity ................................... 266
Fu el consum ption (on-board com‐
puter) .................................................... .167
Fu el consum ption indicator
Calling up .......................................... 181
Fu ses ............................................. 228, 229
Before replacing ...............................2 28
Fu se box in the front-passen ger
fo ot we ll ............................................ 229
Fu se box in the seat base of the
driver's seat .....................................2 29
No tes ............................................... 228 G
Gasoline ................................................ 264
General operating permit number
(EU) ........................................................ 261
Genuine parts ......................................... 18
Glasses compartment ............................74
Gross axle weight rating ...................... 261
Gross mass ........................................... 261 H
Handbrake (electrical) see Electric pa rking brake Handbrake (manual)
see Manual parking brake
Handling control sy stem
see ESP ®
(Elect ronic Stability Prog ram)
Hazard warning lights ............................ 80
Swit ching on/off ................................ 80
Hazardous substances Information ........................................ .21
Head restra int
Ad justing mechanically ....................... 70
Headliner (care) .................................... 214
Heating sy stem (control panel) ............ 93
High beam .............................................. .80
Ac tivating/deactivating ...................... 80
Ad aptive Highbeam Assist .................. 81
Changing bulbs .................................. 84
High-beam flasher .................................. 80
Hill start assi st..................................... 14 5
HOLD function ...................................... 14 5
Home screen (media display) ..............174
Hot-water auxiliary heater ..................100
Fu nction ........................................... 100
Problems .......................................... 101
switching on/off with the button ...... 100
Switching on/off wi th the on-
board computer ................................ 101
Hydroplaning ........................................ 109 I
Identification pla te
Engine ............................................... 261
Re frigerant ........................................ 271
Ve hicle ..............................................2 61
Ignition key
see Key
Immobilizer ............................................ .55
Implied warranty (vehicle) .....................24
Indicator .................................................. 80
Ac tivating/deactivating ...................... 80
Changing bulbs (front) ........................ 84
Changing bulbs (rear) (Cargo Van
and Passenger Van) ............................ 86
Changing bulbs (rear) (chassis) .......... 87
Installations ............................................ 19
Instrument Display Function/no tes ................................ 16 3
Overview ...................................... 7, 16 3
Setting the lighting ........................... 16 6 Index
315

Instrument Display
see Warning/indicator lamp
Instrument lighting ..............................16 6
Intelligent light sy stem
Ad aptive Highbeam Assist .................. 81
Corne ring light ................................... 80
In te rior lamps (rear compa rtment)
(replacing the light bulbs) ..................... 88
In te rior lighting
Cargo compartment .......................... .83
Re ar compartment ............................ .83
Setting ................................................ 82
Switch-off del aytime .......................... 83
In te rior motion sensor
Fu nction ............................................. 57
Switching on/off ................................ 57
Interior roof car rier sy stem ................ .199
iPhone ®
see Apple CarPlay™ J
Jack ....................................................... 250
Hydraulic .......................................... 230
Re moving thehy draulic jack from
th estow age compartment .............. .230
St orage location of hydraulic jack .... 230
Jump-start connection .........................219
Jump-starting see Jump-s tart connection K
Ke y........................................................... 41
Battery ............................................... 42
Electrical consu mption ...................... .42
Fu nctions ............................................ 41
Ke yring attachment ........................... 42
Mechanical key .................................. .42
Overview ............................................. 41
Problem ..............................................43
Ra dio connection ................................ 41
Un locking setting .............................. .42L
Labeling (tires) see Tire labeling
Lane de tection (au tomatic)
see Active Lane Keeping Assist
Lane Keeping Assist ............................ .155
Fu nction ........................................... 15 5
Sy stem limitations ............................1 55Tr
ailer operation .............................. .155
Lane Keeping Assist
see Active Lane Keeping Assist
see Lane Keeping Assist
Language ............................................... 181
No tes ................................................ 181
Setting .............................................. 181
LA TC H-type (ISOFIX) child seat
securing sy stem
In stalling ............................................ .36
No tes .................................................36
Le vel control
see ENR (elect ronic le vel control)
License pla telamp (changing bulbs) .... 86
Light switch (o verview) ........................ .79
Lighting see Lights
Lights ...................................................... 79
Ad aptive Highbeam Assist .................. 81
Au tomatic driving lights ...................... 79
Combination switch ............................ 80
Cornering light ................................... 80
Driving abroad (symmetrical low
beam) ................................................. 79
Hazard warning lamps ........................ 80
High beam .......................................... 80
High-beam flasher .............................. 80
Indicator ............................................ .80
Light switch ........................................ 79
Low beam ........................................... 79
Pa rking light ...................................... .79
Re ar fog light ...................................... 79
Re sponsibility with lighting sy stems ... 79
Setting theex terior lighting switch-
off delay time ...................................... 81
Setting the instrument lighting ......... 16 6
Switching the sur round lighting
on/off ................................................ .81
Limiting speed ...................................... 107
Load Determ ining the maximum ................2 41
Sample calculation ........................... 24 2
Load distribution .................................. 19 6
Load index (tire) .................................. .245
Load securing Carg o tie-down point ........................ 197
Ins talling and removing tie-down
ey es .................................................. 19 8
No tes ................................................ 19 6
Load-bea ring capacity (tire) ................245 316
Index

Setting options ...................................
14
Overhead control panel Adjusting the interior lighting .............82
Overview ............................................ 10P
Pa int (cleaning instructions) ................211
Pa int code ............................................ .261
Pa rk position
Engaging ........................................... 11 6
Engaging au tomatically .................... .116
Pa rking aid
see Parking Assist PARKTRONIC
Pa rking Assist PARKTRONIC ...............14 5
Ac tivating ......................................... 14 6
Ad justing warning tones ................... 14 6
Drive AwayAssi st............................. 154
Fu nction ........................................... 14 5
Switching off .................................... 14 6
Sy stem limitations ............................1 45
Pa rking brake (electrical)
see Electric parking brake
Pa rking brake (manual)
see Manual parking brake
Pa rking for an extended period ...........13 6
Pa rking light .......................................... .79
Pa rtition sliding door
Fr om the cargo compartment .............51
Fr om the driver's compartment ..........51
Pe rm issible gross mass ...................... .261
Pe rm issible towing me thods .............. .224
Pe ts in the vehicle .................................. 40
Phone book see Contacts
Placing a load on the wheel ar ch........ 201
Pla stic trim (care) ................................ .214
Po we r supp ly
Battery main switch .......................... 11 4
Switching on (s tart/s top button) ...... 103
Po we rwa sher (care) ............................2 10
Po we r windo ws
see Side window Q
QR code (rescue card) ...........................24
Qualified specialist workshop .............. 23 R
Ra ck systems (information) ................19 8
Ra dar senso rs....................................... 13 6
Ra dio
Ac tivating/deactivating radio text .... 194
Calling up thest ation list .................. 19 3
Del eting channels ............................ .193
Direct frequency entry ..................... .193
Displ aying information ...................... 194
Displ aying radio text ......................... 194
Editing station presets ...................... 19 3
Menu (on-board computer) ............... 16 8
Moving stations ................................ 19 3
Overview .......................................... 19 2
Sea rching forst ations ...................... 19 3
Setting a channel .............................. 19 3
Setting thewa veband .......................1 93
Showing accident reports .................1 94
St oring radio stations ...................... .193
Switching on ..................................... 19 2
Switching the HD radio function
on/off .............................................. 19 3
Ra dio connection
Ke y .................................................... .41
Re alwo od (care) .................................. .214
Re ar
Motion de tector .................................. 83
Re ar ben chseat
see Seats
Re ar Cross Traf fic Alert ...................... .154
Re ar fog light .......................................... 79
Re ar view camera ................................. 147
Care .................................................. 212
Fu nction ........................................... 147
Switching au tomatic operation
on/off (360° Camera) ...................... 151
Re ar window wiper
Re placing ...........................................90
Switching on/off ................................ 89
Re ar-co mpartment heating ................... 96
Re ar-end doors
Opening and closing (from inside) ...... 51
Opening and closing (from outside) ....50
Re ducing agent
see DEF
Re frigerant (air conditioning)
No tes ................................................ 271
Re fueling
Displaying the DEF fill le vel .............. .128
Displ aying the DEF range .................. 12 8 Index
319

Re
fueling theve hicle ........................ 12 5
To pping up DEF ................................ 12 9
Re generation
No tes ................................................ 11 4
Re gistration
Ve hicle ............................................... 23
Re moving the vehicle tool kit ............ .230
Re placing a wheel
Ins talling a new wheel ...................... 253
Re placing light bulbs
Indicators (rear) (Cargo Van and
Pa ssenger Van) ................................... 86
Re versing lights (Cargo Van and
Pa ssenger Van) ................................... 86
Re porting saf ety defects ....................... 24
Re scue card ............................................ 24
Re set function (multimedia sy stem) ...1 81
Re storing (factory settings)
see Reset function (multimedia sy stem)
Re stra int sy stem .................................... 28
Children, no tes on safe transpor ta‐
tion ..................................................... 34
Fu nction in an accident ...................... 29
Fu nctionality ....................................... 28
Malfunction ........................................ 28
Pr otection ...........................................28
Re duced pr otection ............................28
Self-test .............................................. 28
Wa rning lamp .................................... .28
Re stricting the shift range ...................1 17
Re versing light
Changing bulbs .................................. .87
Re versing lights
Re placing light bulbs (Cargo Van
and Passenger Van) ............................ 86
Rims (care) ............................................ 212
Ro adside Assistance (breakdown) ........21
Ro llaw ay protection
see HOLD function
Ro of car rier (inside) ............................ .199
Ro ofrack ............................................... 276
Ro ofrack (information) ........................ 19 8 S
Saf etyve st ............................................ 216
Seat belt .................................................. 30
Care .................................................. 214
Pr otection ...........................................30 Seat belt
warning
see Seat belts
Seat belts ................................................ 32
Ad justing the height ........................... 31
Fa stening ............................................ 31
Re duced pr otection ............................30
Re leasing ............................................ 32
Wa rning lamp .................................... .32
Seat co ver (care) ................................... 214
Seats .................................................5 9, 66
4-w aylumbar support ........................ 64
8-w ayadjustment options .................. 62
Ad justing armrests ............................. 66
Ad justing the armrests (rear bench
seat) ................................................... 69
Ad justing the head restra ints
mechanically ...................................... 70
cor rect driver's seat position .............. 59
Fo lding thefo lding seat up/down ...... 66
front (adjust elect rically) .................... 62
Fr ont (adjusting manually, with
Seat Comfort Package) ...................... .61
Fr ont (adjusting mechanicall y,
without Seat Comfort Package) .......... 59
Fr ont (adjusting mechanically) ............ 61
Ins talling and removing rear ben ch
seat ....................................................66
Memory function ................................ 62
Operating the memory function ......... 64
Setting options ................................... 14
Tu rning (front seat) ............................ .65
Wi th Seat Comfort Package ................ 61
Wi thout Seat Comfort Package .......... 59
Securing luggage ............................72,19 5
Selecto r lever
see DIRECT SELECT le ver
Sensors (care) ....................................... 212
Service see ASS YST PLUS
Service (on-board computer) ..............16 6
Service center see Qualified specialist workshop
Service inter val display
see AS SYST PLUS
Service products Refrigerant (air conditioning) ............ 271
Setting the da teform at ....................... 180
Setting the distance unit .....................181
Setting the speed
see Cruise control 320
Index

Sur
round lighting
Switching on/off ................................ 81
Sur round View
see 360° Camera
Switch-off delay time Exterior ............................................... 81
Interior ............................................... 83
Switching air-recirc ulation mode
on/off ...................................................... 98
Switching on ignition (start/s top
button) .................................................. 103
Switching seat heating on/off .............. 70
Switching synchronization function
on/off (control panel) ............................97
Switching the A/C function on/off ...... 96
Switching there ar window
defros ter on/o ff..................................... 98
Switching the windshield heater
on/o ff...................................................... 98
Sy stem settings
Re set function (multimedia sys‐
te m) .................................................. 181
Setting the dis tance unit ................... 181
Setting the time and date automat‐
ically .................................................1 79
Setting the time zone ....................... 180
Setting the time/date form at .......... .180
Sy stem settings
see Blue tooth®
see Language
see Wi-Fi T
Ta ilpipes (care) ...................................... 212
Ta nk capacity
Fu el .................................................. 266
Re ser ve(fuel) ...................................2 66
Ta nk content
DEF ................................................... 267
Te ch nical data
Information ...................................... 260
No tes (trailer hitch) ........................... 271
Ti re pressure monitor .......................2 40
Ve hicle identification plate ............... 261
Te lephone ...................................... 169, 182
Ac tivating functions du ring a call ...... 184
Connecting a mobile phone (Near
Field Communication (NFC)) ............ 183
Connecting a mobile phone (Pass‐
ke y) .................................................. 182Connecting a mobile phone
(Secure Simple
Pairing) .................... 182
De-authorizing a mobile phone ......... 183
Incoming call during an existing
call .................................................. .184
Information ....................................... 182
Menu (on-board computer) ............... 16 9
Mobile phone voice recognition ........ 184
No tes ................................................ 182
Re ception and transmission vol‐
ume .................................................. 183
Switching mobile phones ................. 183
Switching mobile phones (Near
Field Communication (NFC)) ............ 183
Te lephone menu overview ................1 82
Te lephone operation ........................ .184
Using Near Field Communication
(NFC) ................................................ 183
Wi reless charging (mobile phone) ...... .78
Te mp erature grade ............................... 24 3
Ti e-d owney es ...................................... .198
Time Manual time setting .......................... 180
Setting the time and date automat‐
ically .................................................1 79
Setting the time zone ....................... 180
Setting the time/date form at .......... .180
Ti re and Loading Information plac‐
ard ........................................................ .240
Ti re Identification Number (TIN) .........24 4
Ti re information table ..........................24 0
Ti re labeling .......................................... 24 3
Characteristics ................................ .245
DO T,Tire Identification Number
(TIN) ................................................. 24 4
Load index ........................................ 24 5
Load-bearing capacity ...................... 24 5
Maximum tire load ........................... 24 4
Maximum tire pressure .................... 24 5
Overview .......................................... 24 3
Size designation ............................... 24 5
Speed rating ..................................... 24 5
Te mp erature grade ........................... 24 3
Ti re qu ality grades ............................ 24 3
Tr action grade .................................. 24 3
Tr ead wear grade .............................. 24 3
Ti re load (maximum) ............................ 24 4
Ti re pressure
Checking (tire pressure moni toring
sy stem) ............................................ 239
Maximum ......................................... 24 5
No tes ............................................... 234 322
Index

Coupling/Decoupling
the trailer .......1 59
Gross axle weight rating ................... 261
Information ....................................... 16 0
Lane Keeping Assist .........................1 55
No tes ................................................ 157
Pe rm issible trailer loads and trailer
dr aw bar nose weights ........................ 161
Po we r supply .................................... 16 2
Soc ket .............................................. 15 9
Tr ailer loads ...................................... 272
Tr ailer stabilization ............................... 13 9
Tr ansfer redve hicle data
Android Auto .................................... 188
Apple CarPl ay™ ................................ 188
Tr ansmission position display .............11 5
Tr ansmission ratio
LO Wrange ........................................ 11 9
Tr ansmission ratio
see Engaging/disengaging LOW RANGE
Tr anspo rtby rail .................................. .108
Tr anspo rting (vehicle breakd own) ...... 227
Tr ead weargrade .................................. 24 3
Tr im element (care) .............................. 214
Tr ip
Display total dis tance ....................... 167
Menu (on-board computer) ............... 167
Tr ip computer
Re setting .......................................... 16 8
Showing ............................................ 167
Tr ip distance ........................................ .167
Showing ............................................ 167
Tr ip odom eter
Re setting .......................................... 16 8
Tr ip odom eter
see Trip dis tance
Tu rn signal light
Ad ditional turn signal light (all-
wheel drive vehicles) .......................... 85
Tw o-w ayradio telephone
see Mobile phone
Tw o-w ayradios
Fr equencies ...................................... 260
Ins tallation no tes .............................. 260
Tr ansmission output (maximum) ...... 260 U
Un its of measurement
Setting .............................................. 181
Un locking setting .................................. .42Un
locking/locking
Swit ching automatic locking fea‐
ture on/off ........................................ .45
Un locking and opening front doors
from inside ........................................ .44
USB soc ket in the rear passenger
comp artment .......................................... 77
Using a sun visor .................................... 92
Using kickdown .................................... 11 8
Using thete lephone
see Calls V
Ve hicle ................................................... 104
Cor rect use ........................................ 23
Data recording ................................... 25
Diagnostics connection ...................... 22
Equipment .......................................... 20
Implied warranty ................................ .24
Locking (auto matic) ............................ 45
Locking/unlocking (emergency key) .. 45
Lo we ring .......................................... 254
Maintenance ....................................... 21
Notify ing problems ............................ .24
Pa rking (s tart/s top button) .............. 13 2
Pa rking for an extended pe riod ........ 13 6
QR code rescue card .......................... 24
Qualified specialist workshop .............23
Ra ising .............................................. 251
Re gistration ........................................23
St arting (in emer gency operation
mode) ............................................... 104
St arting (s tart/s top button) .............1 04
Switching on po wer supply (s tart/
st op button) ...................................... 103
Un locking (from inside) ...................... 44
Ve ntilating (co nvenience opening) ...... 54
Ve hicle comp onents which receive
and/or transmit radio waves
Declaration of conformity ................... 22
Ve hicle data
Showing ............................................ 181
Tr ans ferring toAndroid Auto™ ......... 188
Tr ans ferring toApple CarPl ay™ ........ 188
Ve hicle height ................................... 271
Ve hicle length ................................... 271
Ve hicle width .................................... 271
Wheelbase ........................................2 71
Ve hicle data memory
Electronic control units ...................... 25
Service pr oviders .............................. .26324
Index

Ve
hicle data storage
Event data recorders .......................... 26
Ve hicle dimensions .............................. 271
Ve hicle identification number
see VIN
Ve hicle identification plate
EU general operating pe rmit num‐
ber .................................................... 261
Gross axle weight rating ................... 261
Pa int code ........................................ 261
Pe rm issible gross mass .................... 261
VIN .................................................. .261
Ve hicle identification plate
see Model series
Ve hicle key
see Key
Ve hicle le vel
Lo we ring ........................................... 12 3
Ra ising .............................................. 12 3
Ve hicle maintenance
see ASS YST PLUS
Ve hicle operation
Outside the USA or Canada ................20
Ve hicle tool kit ............................ .227, 229
Ve hicle tool kit stow age comp art‐
ment ...................................................... 229
VIN ........................................................ .261
Identification plate ............................ 261
Re ading out ...................................... 261
Seat .................................................. 261
Wi ndshield ........................................ 261 W
Wa rning and indicator lamps
Overview .......................................... 296
Wa rning lamp ........................................ 216
Wa rning sy stem
see ATA (Anti -Theft Alarm sy stem)
Wa rning/indicator lamp .......................... 7
0025ABS warning lamp .................... 302
0024and .................. 297, 298, 299, 300
004DBrake sy stem warning lamp
(yellow) ............................................ .299
004DBrake warning lamp (red)
(Canada) .......................................... .300
0027Brake warning lamp (red)
(USA) ................................................ 300
00ACCoolant warning lamp .............. 303 00BADis
tance warning lamp ............ .303
0024Electric parking brake applied
re d indicator lamp (Canada) does
not light up .......................................2 97
0049 Electric pa rking brake applied
re d indicator lamp (USA) does not
light up .............................................2 97
0024 Electric pa rking brake mal‐
functioning yellow indicator lamp
lights up .................................. .297, 298
003DElectrical malfunction warn‐
ing lamp .......................................... .304
00B9Engine diagnosis warning
lamp ................................................ .304
00BBESP ®
OFF warning lamp .......... .301
00E5 ESP®
wa rning lamp flashes ...... 301
00E5ESP ®
wa rning lamp lights up .... 301
00D4Fu elreser vewarning lamp ...... .304
00CCPo werst eering sy stem warn‐
ing lamp .......................................... .303
0024Re d electric pa rking brake
applied indicator lamp (Canada)
fl ashes ............................................ .298
0024Re d electric pa rking brake
applied indicator lamp (Canada)
lights up .................................. .297, 298
0049Re d electric pa rking brake
applied indicator lamp (USA)
fl ashes ............................................ .298
0049Re d electric pa rking brake
applied indicator lamp (USA) lights
up ............................................ .297, 298
0024Re d parking brake applied
indicator lamp (Canada) lights up .....2 99
0049Re d parking brake applied
indicator lamp (USA) lights up .......... 299
0075Re stra int sy stem warning
lamp ................................................ .300
0076Seat belt warning lamp
fl ashes ............................................ .302
0076Seat belt warning lamp lights
up .................................................... .302 Index
325