2019 MERCEDES-BENZ GLE SUV towing

R
Ifth e HOLD function is deactivated by
depressing the accelera tor pedal or brake
pedal, e.g. byave hicle occupant. #
Alw ays deactivate the HOLD function
and secure theve hicle against rolling
aw ay before leaving theve hicle. *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
During towing #
In a car wash Re
quirements:
R The vehicle is stationar y.
R The driver's door is closed or the seat belt on
th e driver's side is fastened.
R The engine is running or has been au tomati‐
cally switched off bythe ECO start/ stop
function.
R The electric parking brake is released.
R Active Dis tance Assi stDISTRONIC is deacti‐
va ted.
R The transmission is in position h,kori.
Ac tivating the HOLD function #
Dep ress the brake pedal and af ter a short
time quickly depress fur ther until theë
display appears in the multifunction displa y. #
Release the brake pedal.
Deactivating the HOLD function #
Depress the accelerator pedal topull away.
or #
Depress the brake pedal until theë dis‐
play disappears from the multifunction dis‐
pla y. The HOLD function is deactivated in
thefo llow‐
ing situations:
R Active Dis tance Assi stDISTRONIC is acti va‐
te d.
R The transmission is switched toposition j.
R The vehicle is secured with the electric park‐
ing brake.
In thefo llowing situations, theve hicle is held by
th e transmission position jorby the electric
parking brake:
R The seat belt is unfas tened and the driver's
door is opened.
R The drive sy stem is switched off.
R There is a malfunction in the sy stem or the
po we r supp lyis insuf ficient. St
art-off assi st Fu
nction of thest art-off assi st
The start-off assist enables optimal vehicle
acceleration from a standstill. Forth is, a suitably
high-grip road sur face is requ ired, the tyres and
ve hicle must also be in good condition. 246
Driving and pa rking

without a
stabilisation device against
swerving. *
NO
TEDama gedue to ov erhanging loads
in front or dr awbar ins tallations The
vehicle and the trailer may be damaged
during manoeuvring due toove rhanging
loads at the front of the trailer or dr awbar
ins tallations. #
Pay attention to overhanging loads or
dr aw bar ins tallations while manoeu‐
vring. Tr
ailer Manoeuv ring Assi stassists you when
re ve rsing with a trailer. By means of a turning
angle sensor in the trailer coupling, Trailer
Manoeuv ring Assi stmonitors the articulation
angle between theve hicle and trailer and
adjusts it toa specified value.
Yo u can either en terth e articulation angle value
directly via the multimedia sy stem or use a
st ra ightening manoeuvre. When car rying out a
st ra ightening manoeuvre, the sy stem calculates
th e articulation angle automatically and stra ight‐ ens
theve hicle/trailer combination tothe trail‐
er's cur rent di rection.
Tr ailer Manoeuv ring Assi stmust be taught-in
before it can adjust the articulation angle
(→ page 266).
Obser vethe no tes on towing a trailer
(→ page 291).
Sy stem limitations
The sy stem may be impaired or may not function
in thefo llowing situations:
R The gradient is more than appr oximately
15 %.
Using Trailer Manoeuvring Assist
Requ irements:
R The ignition and engine are on and theve hi‐
cle is operational.
R A trailer has been de tected. Te
aching-in Trailer Manoeuvring Assist #
Drive forw ards a short dis tance wi th the car/
trailer combination.
The comple tedte ach-in procedure is shown
in the multimedia sy stem displa y.
Using Trailer Manoeuvring Assist #
Press button 1. 266
Driving and parking

Do not
exceed thefo llowing values:
R permissible towing capacity
R permissible rear axle load of theto wing vehi‐
cle
R permissible gross mass of theto wing vehicle
R permissible gross mass of the trailer
R maximum permissible speed of the trailer
Ensure thefo llowing before starting a journey:
R the tyre pressure on there ar axle of theto w‐
ing vehicle is set for a maximum load
R the lighting of the connected trailer is opera‐
tional
In theev ent of increased rear axle load, the car/
trailer combination may not exceed a maximum
speed of 100 km/h forre asons concerning the
operating permit. This also applies in countri es
in which the permissible maximum speed for
car/trailer combinations is ab ove10 0 km/h.
% When reve rsing with a trailer, remember to
use theTr ailer Manoeuv ring Assi stfunction
(→ page 265). Extending/
retracting the ball ne ckfully elec‐
trically &
WARNING Risk of accident due tothe
ball neck not being engaged
If th e ball neck is not engaged, the trailer
may come loose. #
Make sure that the ball neck securely
engages and loc ksinto place. *
NO
TEDama getothe full y-electric trailer
hitch The fully-elect
ric trailer hitch could be
mechanically damaged byapplying additional
pressure when the ball neck is being exten‐
ded or retracted. #
Do not ma kethe ball neck extend/
re tract faster by applying additional
pressure. Re
quirements:
Make sure of thefo llowing before extending/
re tracting the ball neck fully electrically:
R Shift the transmission toposition jori.
R The range of mo vement is clear.
R Only when retracting: remo vethe trailer
cables or adap ter plugs. 292
Driving and parking

Distribution of
the load on the bicycle rack
1 Vertical dis tance between centre of gr avity
and ball head
2 Horizon tal dis tance between centre of gr av‐
ity and ball head
3 The centre of gr avity is on theve hicle's
centre axis Obser
vethefo llowing information when
loading the bicycle rack: Nu
mber
of bicy‐
cles To
tal
we ight
of bicy‐
cle rack
and load Max. dis‐
tance
1 1Max. dis‐
tance
2 2
3U pto
75 kg 420 mm 300 mm
4U pto
10 0kg 420 mm 400 mm When transpo
rting four bic ycles or with a total
we ight between 75kgand 100kg , alw ays use
bicycle rack s with additional support on the
trailer hitch guide pin. Ve
hicle towing instructions
The vehicle is not suitable forth e use of tow- bar
sy stems, which are used forflat towing or ding hy
to wing, forex ample. Attach ing and using tow- bar
sy stems can lead todamage on theve hicle.
When towing a vehicle with tow- bar sy stems, safe, dynamic driving behaviour of
theto wing
ve hicle and theve hicle being towe d is not guar‐
anteed. The vehicle-trailer combination can
swer vefrom side toside. Comply with the per‐
mitted towing me thods (→ page517) and the
instructions forto wing with bo thaxles on the
ground (→ page518). 298
Driving and pa rking

R
Several transmission tech nologies are used
to accelerate the transfer of the accident
data and impr overeliability of the transmis‐
sion.
R The Mercedes-Benz emer gency call sy stem is
permanently logged in tothe mobile phone
networ k,which ensures faster placement of
th e emer gency call and faster transfer of the
accident data.
Measures forre scue, reco very or towing
aw ay can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is on ly transferred tothe pub‐
lic coordination cent rewith the appr oval of
th e cus tomer.
In theeve nt of an au tomatically triggered
emergency call in which there is no voice
con tact, the accident data is transmit ted
immediately tothe public emer gency call
centre.
R Should the Mercedes-Benz emer gency call
centre not be available, the11 2 emer gency
call is car ried out automaticall y.Overview of emer
gency call sy stems
Bo th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emer gency call sy stem (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. They help locate an
accident site in places that are dif ficult to
access.
Bo th emer gency call sy stems can initiate an
emer gency call au tomatically (→ page 451) or
manually .
Only make emergency calls if you or others are
in need of rescue. Do not make an emergency
call in theeve nt of a breakdown or a similar sit‐
uation.
Messages on the display
The following displa ysappear in the multimedia
sy stem display of the bo themer gency call sys‐
te ms:
R SOS NOT READY: the ignition is not on or
th ere is a malfunction with the emer gency
call sy stem. This does not necessarily indi‐
cate comple tefailure of the emer gency call sy
stem. Emer gency calls call still be trans‐
mit ted.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter.
Tr iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d. MBUX multimedia sy
stem 451

te
ry. Begin ea chtime wi th the conta cts on
yo ur ow nve hicle firs t. #
Afterre moving the jump lead/charging
cable, close co ver1 of positive clamp 2.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Re
placing the 12V battery #
Obser vethe no tes on the12 V battery
(→ page 512).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre.
Obser vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle require‐
ments. The
vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat) or a li th‐
ium-ion batter y.Fu llve hicle functionality is
only guaranteed with an AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr ovedfo ryo ur vehicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow fittings or term inal co vers, from
th e battery being replaced.
R Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Breakdown assis
tance 517

Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing away theve hicle with bo thaxles on
th egr ound #
Obser vethe no tes on the permitted towing
me thods (→ page517). #
Makesure that the battery is connected and
ch arge d.
A dischar ged battery has thefo llowing ef fects:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied R
the automatic transmission cann otbe shif ted
to position iorj
% Ifth e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( → page 520). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion. *
NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km mu stnot be
exc eeded. 518
Breakdown assis tance

&
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (→ page 550).#
Do not open the driver's door or front
passenger door, otherwise the automatic
transmission automatically shifts toposition
j. #
Installth eto wing eye (→ page 522). #
Fasten theto w bar. *
NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. %
You can also attach theto w bar tothe trailer
hitch. #
Deactivate the automatic locking mechanism
(→ page 85). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(→ page 104). #
Deactivate Active Brake Assi st (→page 227). #
Shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. Breakdown assis
tance 519