Page 511 of 673
Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes, if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 507). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied R
vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj. 508
Breakdown assis tance
Page 583 of 673
Display messages
Possible causes/consequences and M
MSolutions #
Have the cooling sy stem checked at a qualified specialist workshop.
? *T
hefan mo tor is defective. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C.
To switch off the engine,
press Start/Stop button
for at least 3 seconds or 3
times. *Y
ou ha vepressed thest art/ stop button while driving. #
Toswitch off the engine while driving, see (/ page172).
#
12 V battery See Owner's
Manual * #
Switch off electrical consume rsthat are not required.
To charge the battery: #
Lea vethe engine running for a few minutes, or drive an extended di stance.
*I fth e message appears while the engine is running, this indicates an on-board elect rical sy stem malfunction. #
Consult a qualified specialist workshop.
# See Owner's Manual *T
he battery is not being charge d.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. 580
Display messages and warning/indicator lamps
Page 584 of 673
Display messages
Possible causes/consequences and M
MSolutions #
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. #
Consult a qualified specialist workshop.
# Stop vehicle See Owner's
Manual *T
he battery is no longer being charge d and the battery charge leve l is too lo w.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Switch off the engine. #
Consult a qualified specialist workshop.
# Stop vehicle Leave engine
running *T
he battery charge leve l is too lo w. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Lea vethe engine running. #
Wait until the display message disappears before pulling away. #
Ifth e display message does not disappear: consult aqualified specialist workshop. Display messages and
warning/indicator lamps 581
Page 585 of 673
Display messages
Possible causes/consequences and M
MSolutions
# 48 V battery See Owner's
Manual *T
he 48 V on-board electrical sy stem has function restrictions. Co nvenience functions may be restricted. #
Consult a qualified specialist workshop immediatel y.
Cannot start engine See
Owner's Manual *T
hecharge leve l of the 48 V battery is too lo w.You can no lon gerst art the engine. #
Switch off electrical consumers that are not required. #
Connect a suitable charge r appro vedby Mercedes-Benz with suf ficient charge output tothe jump-s tart connec‐
tion point of the12 V battery (/ page 506).
The 48 V battery is charge d via thevo ltage con verter in theve hicle.
Motor can be started again *T
he 48 V battery has been charge d automatically via thevo ltage con verter. #
Start the engine and drive theve hicle for a while tocharge the12 V battery and the 48 V batter y.
Ý Please wait 48 V battery
charging *T
he 48 V battery is dischar ged. You ha veswitched on the ignition while the12 V battery was being charge d with a
suitable charge r or while ano ther vehicle was pr oviding starting assis tance.
The discha rged 48 V battery is charge d automatically via thevo ltage con verter. Af ter a few minutes, theMotor can
be started again display message will be shown on the multifunction displa y. #
Start the engine. #
Drive theve hicle for a while tocharge the12 V battery and the 48 V battery af ter disconnecting thech arger
from theve hicle. 582
Display messages and warning/indicator lamps
Page 594 of 673
Display messages
Possible causes/consequences and M
MSolutions
Without changing gear,
consult workshop *T
he transmission is malfunctioning. The transmission position can no longer be changed. #
When transmission position his selec ted, consult a qualified specialist workshop and do not change the trans‐
mission position. #
For all other transmission positions, park theve hicle safely. #
Consult a qualified specialist workshop.
Reversing not poss. Con-
sult workshop *
The transmission is malfunctioning. The transmission position kcannot be selected. #
Consult a qualified specialist workshop.
Transmission Malfunction
Stop *
The transmission is malfunctioning. The transmission shifts toneutral iautomatically. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Depress the brake pedal. #
Enga gepark position j. #
Consult a qualified specialist workshop.
Stop vehicle Leave engine
running Wait Transmission
cooling *T
he transmission is overheating. Pulling away may be temp orarily impaired or not possible. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Lea vethe engine running. #
Wait until the display message disappears before pulling away.
Auxiliary battery malfunc-
tion *T
he auxiliary batteryforth e transmission is no longer being charge d. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 591
Page 600 of 673
Display messages
Possible causes/consequences and M
MSolutions #
Order a new digital vehicle keyst icke r from a Mercedes-Benz Service Centre or at http://www.mercedes-
benz.com/connect.
Á
Replace key *T
hekey needs tobe replaced. #
Consult a qualified specialist workshop.
Á Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (/ page76).
Á
Key not detected (white
display message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot forst arting with theke y (/ page174). Displ
aymessa ges and warning/indicator lamps 597
Page 602 of 673
Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle when it is in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 ‑V
battery may discharge and it will then be possible tostart theve hicle only using a donor battery (s tarting assis‐
ta nce).
ï Trailer coupling extending… *E
xtend or retract the ball nec k.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During
th e swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear.
ï
Check trailer hitch lock
(white display message) *T
he trailer hitch is not operational during a journey with a trailer. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the engine. #
Uncouple the trailer and secure it against rolling away. #
Toinitiate a new swivel mo vement, press and hold the button on theta ilgate until the ball neck engages
beneath the bumper (/ page276). #
When the display message disappears, couple up the trailer and drive on. Display messages and
warning/indicator lamps 599
Page 607 of 673
Display messages
Possible causes/consequences and M
MSolutions
¥ Top up washer fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has dropped below the minimum. #
Top up thewa sher fluid (/ page 482). Climate cont
rol Display messages
Possible causes/consequences and M
MSolutions
& inoperative See Owner's
Man. *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine has cooled down, make up tofour attem ptsto
switch on thest ationary heater, waiting se veral minutes between each attem pt. #
Ifth est ationary heater does not swit chon, consult a qualified specialist workshop.
&
inoperative Battery low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched itself off. #
Drive for an extended pe riod until the battery has reached a suf ficient charge leve l again. 604
Display messages and warning/indicator lamps
