#
Select the pr ovider forth e online service
from the count ries list.
or #
Ifth e on-board sear chdelivers no sear ch
re sults, enter the destination address as a 3
wo rdaddress. Separate each of thewo rds
with a full stop.
The sear chresults are displa yed. #
Select the destination in the list.
The destination address is shown. The route
can be calculated.
% 3wo rdaddresses from what3words are an
alternative addressing sy stem for multilin‐
gual georeferencing of global locations with
a re solution of thre e metres. Using this grid,
locations on the Ear th's sur face are included
whi chdo not ha vea building address such
as stre et and house number, forex ample.
The Brandenburg Gate has this language
dependent 3 wordaddress:
R German: tapfer.gebäude.verliehen
R Engl ish:that.lands.winning
R French: pos teaux.bobineur.ombrant 3
wo rdaddresses are unique, easy to
re member and suf fice for most routine appli‐
cations.
Yo u can co nvertaddresses to3wo rd
addresses and back again:
R atthewe bsite http://what3words.com
R inthe what3words apps
Selecting a destination on the map
Multimedia sy stem:
4 © 5
Navigation #
Movethe map (/ page411). #
Using theto uchscreen: press and hold on
th eto uchsc reen.
The destination address is shown.
If se veral destinations are located at the
selected position, a list sho wstheav ailable
ro ads and POIs. #
Select the destination in the list.
The destination address is shown. The route
can be calculated. #
Using theto uchpad: whenthe crosshair
mar ksthe destination, press and hold on the
control element.
The destination address is shown.
If se veral destinations are located around the
crosshair, a li stsho wstheav ailable roads
and POIs. #
Select the destination in the list.
The destination address is shown. The route
can be calculated.
Showing POIs in the vicinity of the map
If se veral destinations are located around the
crosshair, the function is available. #
Select Ä. #
Select POIs in the vicinity.
The map appears. #
Swipe left or right on the control element.
The pr evious or next POI is highligh ted on the
map. The name or the address is shown. #
Select the POI symbol.
or 386
MBUX multimedia sy stem
Av
oiding or using roads requ iring a special
to llst icker #
Select Avoid options . #
Select Vignette roads . #
Switch Allon or off.
or #
Activate or deacti vate the count ries.
To avoid: the display button is activated. The
ro ute avoids roads requ iring a special toll
st icke r in the selected count ries.
To use: the display button is off. The route
ta ke s into account roads in the selected
count rywhich requireyouto pay a time-
based fee (vignette). A vignette allo wsforthe
use of a route network for a limi ted time
period.
% These route options are not available in
eve rycountr y.
Selecting notifications for the route
Re quirements:
R For an audible indication when approach‐
ing a personal POI: the USB device conta ins
personal POIs. R
The USB device is connec ted with the multi‐
media sy stem.
R The category in which the personal POI
belongs is activated.
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced 5
Announcements #
Switch No driving recomm. on or off.
No navi gation announcements are issued
when the display button is switched on. #
Toselect a navigation announcement:
select an option #under theDRIVING REC-
OMMEND. category.
The following options are available:
R Acoustic signal only
In place of the spoken navigation
announcement you hear a gong. The
gong signals an upcoming driving
manoeuv reand also sounds during the
driving manoeuvre.
R Reduced driving recomm. If a navigation announcement is
available,
yo u hear a brief announcement, e.g. "turn
ri ght".
R Detailed driving recomm.
If a navigation announcement is available
and theAnnounce street names option is
switched on, you hear a co mplete
announcement, e.g. "In 200 m at the end
of thest re et turn right into Station Road". #
Tohave stre et names announced during
a driving manoeuvre: switch onAnnounce
street names. #
Select Reduced driving recomm. orDetailed
driving recomm..
The name of thest re et into which you should
turn is announced.
% The options in theDRIVING RECOMMEND.
category are not available in everycountry
and in all languages.
Selecting messages forTRAFFIC #
Activate a messa ge.
The display button is activated. MBUX multimedia sy
stem 391
The
following options are available:
R Traffic incidents
Traf fic incidents are announced, e.g.
ro adwor ksand road bloc ks.
This function is not available in all coun‐
tries and languages.
R Announce warnings
Warning messages are announced, e.g.
before tailbac ksthat pose a risk (if availa‐
ble).
This function is not available in all coun‐
tries and languages.
Au dible indication when approaching a per‐
sonal POI #
Select thePersonal POIs option inthe
ALERTS category. #
Activate a categor y.
The display button is activated. When
approaching a personal POI in this category
an audible indication will be issued. Showing destination information
for the
ro ute
Re quirements:
R A destination is entered.
Multimedia sy stem:
4 © 5
Navigation 5
¡ #
Select Route overview .
When route guidance is active, the destina‐
tion and intermediate destinations are
shown, if these ha vebeen entered and not
ye t been passed.
The route can include up tofour intermediate
destinations. #
Select a destination or an intermediate desti‐
nation.
The following information is displa yed:
R Remaining driving dis tance
R Time of ar rival
R Remaining journey time
R Name, destination addre ss
R Phone number (if available) R
Web address (if available)
Planning routes
Multimedia sy stem:
4 © 5
Navigation
5 ¡ 5
Route overview #
Select Set intermediate destination. #
Ente rth e intermediate destination as a POI
or address, forex ample (/ page 380). #
Select the intermediate destination.
Af ter selection of an intermediate destina‐
tion, thero ute overview is shown again. #
Calculate thero ute with intermediate desti‐
nations(/ page 393)
% Ifth ere are already four intermediate desti‐
nations, dele tean intermediate destination
(/ page 392).
Editing a route with intermediate destina‐
tions
Re quirements:
R The destination and at least one intermediate
destination ha vebeen entered. 392
MBUX multimedia sy stem
#
Toconnect a mobile phone: holdthe NFC
area of the mobile phone (see manufactur‐
er's operating instructions) on mat 1or
place the mobile phone on it. #
Follow the additional prom pts on the media
display toconnect the mobile phone. Con‐
nect the mobile phone in single telephone
mode (/ page 426). Connect the mobile
phone in two phone mode (/ page 427).#
Toreplace a mobile phone: holdthe NFC
area of the mobile phone (see manufactur‐
er's operating instructions) on mat 1or
place the mobile phone on it. #
Follow the additional prom pts on the media
display toreplace the mobile phone in one or
two phone mode (/ page 427). #
Ifre qu ired, con firm the prom pts on your
mobile phone (see the manufacturer's oper‐
ating instructions).
% Ifyo ur mobile phone suppo rts wireless
ch arging, it will be automatically charge d via
NFC when it is connec ted or replaced. A
re qu irement forth is is that the mobile phone
is on the mat (/ page152).
If yo uwa nttocharge a mobile phone without
connecting it tothe multimedia sy stem, lay it on
th e mat without beforehand unblocking the
screen.
Fu rther information can be found at: https://
www.mercedes-benz-mobile.com/
Setting there ception and transmission vol‐
ume
Requ irements:
R A mobile phone is connec ted (/ page 426). Multimedia sy
stem:
4 © 5
Phone 5
5 Z
This function ensures optimal language qualit y.
% Please no tethat there spective mobile
phone must be selected for adju stment of
th ere ception and transmission volume. #
Select Volume. #
Set there ception and transmission volume
using Reception andTransmission.
Fu rther information on there commended recep‐
tion and transmission volume: http://
www.me rcedes-benz.com/connect
Setting theringtone
Multimedia sy stem:
4 © 5
Phone 5
5 Z #
Select Ringtones. #
Set theringtone. MBUX multimedia sy
stem 429
#
Select Yes.
Re leva nt identi fication da tais transmitted
automaticall y.
More information on Mercedes me: http://
www.mercedes.me
Tr ansfer red data during a Mercedes me call
The da tatrans ferred during a Mercedes me call
depends on which service is selected in the
vo ice control sy stem and whe ther Mercedes me
connect services are activated.
If no Mercedes me connect services are activa‐
te d and the data pr otection prom pthas been
confirmed thefo llowing data is transmitted:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom ptIf a call is made
for a service appointment via
th e service reminder, thefo llowing data may be
transmitted:
R Cur rent milea geand main tenance da ta
Tr ans fer is possible assuming therequ ired
data transfer tech nology is suppor tedby the
mobile service operator and thequ ality of
th e mobile connection is suf ficient.
If Ac cident and Breakdown Management is
called via thevo ice control sy stem and no
service has been activated, but the data pr otec‐
tion query has been confi rmed, thefo llowing
data can also be called up from theve hicle by
th e Mercedes-Benz Cus tomer Centre:
R Curr entvehicle location
% Atthe time of going topress, this function is
te ch nically not yetav ailable but can be sup‐
por ted in the future.
If th e data pr otection prom pthas been rejected
th efo llowing data is transmitted:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt Mercedes me connect
Note
s on Mercedes me connect
% Mercedes me connect is not available in
eve rycountr y.Find out at a Mercedes-Benz
service centre if these functions are availa‐
ble in your count ry.
Mercedes me connect consists of multiple serv‐
ices.
Depending on whe ther the services are activated
and on theve hicle equipment, you can use the
fo llowing services via the multimedia sy stem and
th eove rhead control panel, forex ample:
R Accident and breakdown mana gement (me
button)
R Ifth e service is activated: Concier geService
(me button)
R Mercedes-Benz eme rgency call sy stem (auto‐
matic emer gency call or SOS button)
Mercedes me connect accident and breakdown
management, the Mercedes me connect Con‐
cier geService (if service is acti vated) and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k. MBUX multimedia sy
stem 449
Yo
u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: https://www.mercedes-benz-
mobile.com/extra /ecall/
The reisthe option of deactivating the
Mercedes-Benz emer gency call sy stem and
using only the11 2 emer gency call sy stem (EU
eCall). Contact address for car rying out deacti‐
va tion of the Mercedes-Benz emer gency call sys‐
te m are the local dealers.
Mercedes-Benz recommends the activation of
th e Mercedes-Benz emer gency call sy stem for
th efo llowing reasons:
R In emer gency situations when ab road, you
can also get support in a language you
speak.
R Several transmission tech nologies are used
to accelerate the transfer of the accident
data and impr overe liability of the transmis‐
sion.
R The Mercedes-Benz emer gency call sy stem is
permanently logged in tothe mobile phone
networ k,which ensures faster placement of th
e emer gency call and faster transfer of the
accident data.
Measures forre scue, reco very or towing
aw ay can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is on lytrans ferred tothe pub‐
lic coordination cent rewith the appr oval of
th e cus tomer.
In theeve nt of an au tomatical lytrig gered
emer gency call in which there is no voice
con tact, the accident data is transmit ted
immediately tothe public emer gency call
centre.
R Should the Mercedes-Benz emer gency call
centre not be available, the11 2 emer gency
call is car ried out automaticall y.
Overview of emer gency call sy stems
Bo th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emer gency call sy stem (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. They help locate an
accident site in places that are dif ficult to
access. Bo
th emer gency call sy stems can initiate an
emer gency call au tomatically (/ page 454) or
manually .
Only make emergency calls if you or others are
in need of rescue. Do not make an emergency
call in theeve nt of a breakdown or a similar sit‐
uation.
Messages on the display
The following messages appear in the media dis‐
play of bo themer gency call sy stems:
R SOS NOT READY :th e ignition is not on or
th ere is a malfunction with the emer gency
call sy stem. This does not necessarily indi‐
cate comple tefailure of the emer gency call
sy stem. Emer gency calls call still be trans‐
mit ted.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when MBUX multimedia sy
stem 453
Tr
ansfer red data according toactivated emer gency call sy stem: Mercedes-Benz emer
gency call 112 emer gency call
R GPS position data of theve hicle
R GPS position data on thero ute (a few hund red metres before the acci‐
dent)
R Direction of tr avel
R Vehicle identification number
R Drive type of theve hicle (e.g. petrol, diesel, CNG, LPG, electric or
hy drogen)
R Number of people de term ined tobe in theve hicle
R Whe ther the emer gency call was initiated manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem
R Whe ther Mercedes me connect is available or not
This is a requ irement forth e option of forw arding the call tothe
Mercedes-Benz Cus tomer Centre if necessar y. R
Vehicle's GPS position data
R GPS position data on thero ute (a few hund red metres before the acci‐
dent)
R Direction of tra vel
R Vehicle identification number
R Drive type of theve hicle (e.g. petrol, diesel, CNG, LPG, electric or
hy drogen)
R Numb er of people de term ined tobe in theve hicle
R Whe ther the emer gency call was initiated manually or automatically
R Time of the accident %
If only the11 2 emer gency call sy stem (EU
eCall) is activated in theve hicle, the acci‐
dent data is transmit ted directly tothe pub‐
lic emer gency call centre. 456
MBUX multimedia sy stem
Fo
r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be called up.
R Avo ice connection totheve hicle occupants
can be es tablished.
R Emer gency call da taas desc ribed abo vecan
be called up.
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be per form ed for
up totwo hou rsafte r sending an emer gency
call.
Fu nction of the emer gency call sy stem self-
diagnosis (Russia)
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe media
displa y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of themedia display is switched OFF,
this means the
emer gency call sy stem passed diagnostics suc‐
cessfully. If necessar y,switch ON the media dis‐
pla y,if it was switched OFF before.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. Information on data processing
Processing of personal data via
the
Mercedes-Benz emer gency call sy stem
All processing of personal data via the
Mercedes-Benz emer gency call sy stem cor re‐
sponds with the specifications in the EU Regula‐
tion 20 16/679 "on the pr otection of individuals
with rega rd tothe processing of personal data
(GDPR)".
The data is solely used bythe Mercedes-Benz
emer gency call sy stem forre scue and reco very
in theeve nt of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emer gency call sy stem in addi‐
tion tothe11 2 emer gency call sy stem (EU eCall),
has theright touse the11 2 emer gency call sys‐
te m ins tead of the Mercedes-Benz emer gency
call sy stem.
Contact address for car rying out deactivation of
th e Mercedes-Benz emer gency call sy stem are
th e local dealers. MBUX multimedia sy
stem 457