2019 MERCEDES-BENZ EQC SUV light

Problems with
the sliding sunroof Problem
Possible causes/consequences and M
MSolutions
The sliding sunroof cann otbe closed
and you cannot see the cause. &
WARNING Risk of becoming trapped or fata l injury byclosing the sliding sunroof again
If yo u close the sliding sunroof again immediately af ter it has been bloc ked or reset, the sliding sunroof
closes with increased forc e.
Pa rts of the body could become trapped in the closing area in the process. #
Make sure that no parts of the body are in the closing area. #
Release the button immediately if somebody becomes trapped.
or #
Press the button in any direction during the automatic closing process.
The closing process is stopped. If
th e sliding sunroof is obstructed during closing and reopens again slightly: #
Immediately af ter auto matic reve rsing, pull and hold the3 button down again tothe point of resist‐
ance until the sliding sunroof is closed.
The sliding sunroof will be closed with increased forc e.
If th e sliding sunroof is obstructed again and reopens again slightly: 94
Opening and closing

Cor
rect driver's seat position &
WARNING Risk of inju rywhen adjusting
ve hicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting theve hicle's drive sys‐
te m: adju stthe driver's seat, the head
re stra ints, thesteering wheel or the
mir ror and fastenyour seat belt. Ensure
thefo llowing when you are adjusting the
st eering wheel 1, seat belt 2and driver's seat
3:
R you are as faraw ay from the driver's airbag
as possible
R you are sitting in an upright position
R your thighs are slight lysuppor tedby the seat
cushion R
your legs are not fully extended and you can
depress the pedals properly
R the back of your head is suppo rted at eye
le ve lby the cent reofthe head restra int
R you can hold thesteering wheel with your
arms slightly bent
R you can mo veyour legs freely
R you can see all the displa yson the instru‐
ment clus ter clea rly
R you ha vea good overview of the traf fic con‐
ditions
R your seat belt sits snug lyagainst your body
and passes across the cent reofyour shoul‐
der and across your hips in the pelvic area Seats and
stowing 99

To
protect against overheating, the seat heating
may be temp orarily deactivated af ter it is
switched on repeatedly.
* NO
TEDama getothe seats caused by
objects or documents when the seat
heater is switched on When
the seat heater is switched on, over‐
heating may occur due toobjects or docu‐
ments placed on the seats e.g. seat cushions
or child seats. This could cause damage to
th e seat sur face. #
Makesure that no objects or docu‐
ments are on the seats when the seat
heater is switched on. Re
quirements:
R The po wer supply is switched on. #
Toswitch on / increase the le vel:press
button 1repeatedly until the desired heat‐
ing le vel is set.
Depending on the heating le vel, up tothree
indicator lamps will light up. Seats and
stowing 107

#
Toswitch off / reduce the le vel:press but‐
to n1 repeatedly until the desired heating
le ve l is set.
If all indicator lamps are off, the seat heating
is switched off.
% The seat heating will automatically switch
down from theth re e heating le vels af ter 8,
10 and 20 minutes until the seat heating is
switched off. Setting
the panel heating Multimedia sy
stem:
4 © 5
Settings 5
Vehicle
5 Panel heating
When the seat heater is switched on, the armr‐
ests, the cent repanels of the doors and the
centre console can be hea ted. #
Switch the function forth e desired seats on
or off. Switching
the seat ventilation on/off Re
quirements: R
The po wer supply is switched on. #
Toswitch on / increase the le vel:press
button 1repeatedly until the desired venti‐
lation le vel is set.
Depending on theve ntilation le vel, up to
th re e indicator lamps will light up. #
Toswitch off / reduce the le vel:press but‐
to n1 repeatedly until the desired ventila‐
tion le vel is set.
If all indicator lamps are off, the seat ventila‐
tion is switched off. Ste
ering wheel Ad
justing the steering wheel mechanically &
WARNING Risk of inju rythro ugh adjust‐
ing vehicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra ints, the 108
Seats and stowing

Switching
thest eering wheel heater on/off Re
quirements:
R The ignition is switched on. #
Turn the le ver in the direction of ar row1or
2.
If th e indicator lamp 3lights up, thesteer‐
ing wheel heater is switched on. When
you swit ch the ignition off, thesteering
wheel heater will switch off. Easy entry and
exitfeature Using
the easy entry and exitfeature &
WARNING Risk of accident when pulling
aw ay during the adjustment process of
th e easy exitfeature
‑ If you pull away while the easy entry and
ex itfeature is making adjustments, you could
lose cont rol of theve hicle. #
Alw ayswa it until the adjustment proc‐
ess is comple tebefore pulling away. &
WARNING Risk of becoming trapped
while adjusting the easy entry andexit
fe ature
When the easy entry andexitfeature adjusts
th esteering wheel and the driver's seat, you
and other vehicle occupants – particular ly
ch ildren – could become trapped. #
During the adjustment process forthe
easy entry andexitfeature, make sure
th at no one has any body parts in the
sweep of thesteering wheel or the driv‐
er's seat.
If th ere is a risk of becoming trapped bythe
st eering wheel: #
Movethe adjustment le ver of thesteer‐
ing wheel.
The adjustment process is stopped.
If th ere is a risk of becoming trapped bythe
driver's seat: #
Press the seat adjustment switch.
The adjustment process is stopped. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle.
This also applies tothe digital vehicle
ke y if the "Digital Vehicle Key" function
is activated via Mercedes me connect. 11 0
Seats and stowing

#
Vehicles without a memory function:
mo vethe driver's or front passenger seat for‐
wa rds, if necessar y. #
Vehicles with a memory function: if at
lea stone section of there ar seat backrest is
fo lded forw ards, the cor responding front seat
will mo veforw ards slightl y,if necessar y,to
av oid a collision. #
If necessar y,fully insert there ar seat back‐
re st head restra ints. #
Left and right seat backrests: pullthe left
or right release handle 3.
The cor responding seat backrest will fold for‐
wa rds. #
Centre seat backres t:pull there lease cat ch
5 ofthe seat backrest 4forw ards. #
Foldthe seat backrest 4forw ards. #
If necessar y,reset the driver's or front
passenger seat.
Fo lding back there ar seat backrest
* NO
TEDama gecaused bytrapping the
seat belt when folding back the seat
backrest The seat belt could become trapped and
thus
be damaged when the seat backrest is folded
bac k. #
Make sure that the seat belt is not trap‐
ped when folding back the seat back‐
re st. #
Movethe driver's or front passenger seat for‐
wa rds, if necessar y. 11 6
Seats and stowing

1
Tie-down eyes Overview of bag hooks
&
WARNING Risk of inju rywhen using bag
hooks with heavy objects
The bag hooks cannot restra in heavy objects
or items of luggage. Objects or items of luggage could be
thrown
around and thereby hit vehicle occupants
when braking or abruptly changing direc‐
tions. #
Onlyhang light objects on the bag
hooks. #
Never hang hard, sharp-edged or fragile
objects on the bag hooks. Obser
vethe no tes on loading theve hicle
(/ page 113).
The bag hooks can bear a maximum load of
3 kg . Do not use them tosecure a load. 1
Bag hook Overview of coat hooks on
the tailgate Obser
vethe no tes on loading theve hicle
(/ page 113). 12 2
Seats and stowing

1
Coat hook
Coat hooks are not suitable for hanging heavy
objects as this can cause theta ilgate tolower
automaticall y.Use the coat hooks only for light
objects such as jac kets. EA
SY-PAC K load-secu ring kit Note
s onthe snap-in module for the load
co mp artment (telescopic rods)
The EAS Y-PA CK load-securing kit allo wsyouto
use your load co mpartment for a variet y of pur‐
poses. The co mponents are located in thestow‐
age space under the load compartment floor. 1
Telescopic rod with mounting elements and
holders Installing a
telescopic rod &
WARNING Risk of inju rydue toan open
load compartment floor
If yo u drive when the load compartment floor
is open, objects could be thro wn around and
th ereby strike vehicle occupants. There is a
ri sk of injur y,particular lyin theeve nt of sud‐
den braking or a sudden change in direction. #
Alw ays close the load compartment
fl oor before a journe y. Seats and
stowing 12 3