2019 MERCEDES-BENZ EQC SUV maintenance

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
instrument display informs you of the next regu‐
lar service due date.
Depending on the operating conditions of the
ve hicle, there maining time or dis tance until the
next service due da tewill be displa yed.
Yo u can hide this service display using the back
button on the left-hand side of thesteering
wheel.
Yo u can obtain information concerning the serv‐
icing of your vehicle from a qualified specialist
wo rkshop, e.g. a Mercedes-Benz Service Centre. Displaying
the service due da te On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel. Make sure
toobser vethefo llowing fur ther rela‐
te d subjec t:
R Operating the on-board computer
(/ page 264). Information on
regular main tenance work *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Service
workwhich is not car ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damage totheve hicle. #
Alw ays obser vethe prescribed service
inter vals. #
Alw ays ha vethe prescribed service
wo rkcar ried out at a qualified specialist
wo rkshop. Note
s on special service requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Maintenance work
will need tobe per form ed more of tenth an specified if
theve hicle is operated under ardu‐
ous conditions or increased loads. This is the
case for frequent operation in mountainous ter‐
ra in or on poor road sur faces, forex ample.
In these or similar operating conditions, ha vethe
interior air filter changed more frequent ly. The
tyres must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at a qualified
specialist workshop.
The ASS YST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsi‐
bility as rega rdsto whe ther maintenance work
needs tobe per form ed more of tenth an speci‐
fi ed based on the actual operating conditions
and/or loads. Batte
rydisconnection periods The AS
SYST PLUS service inter val display
can only calculate the service due da tewhen
th e bat tery is connected. #
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (/ page 459). Maintenance and care
459

Engine compa
rtment Opening/closing the bonn
et&
WARNING Risk of accident due todriv‐
ing with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up
when theve hicle is in motion and block your
vie w. #
Never unlock the engine bonn etwhen
driving. #
Before every trip, ensure that the
engine bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the engine
bonn et
When opening or closing the engine bonn et,
it may suddenly drop into the end position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Only open or close the engine bonn et
when there are no persons in the
engine bonn et's range of mo vement. &
WARNING Danger of bu rns when open‐
ing the bonn et
If yo u open the bonn etwhen the drive sys‐
te m has overheated or during a fire inthe
engine compartment, you could come into
contact with hot gases or other escaping
operating fluids. #
Before opening the bonn et, allow the
ove rheated components tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the bonn etclosed and
call thefire service. &
WARNING Risk of inju rydue tomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan. Ma
kesure of thefo llowing before per form ing
ta sks in the engine compartmen t: #
Switch the ignition off. #
Neverto uch the danger zone sur round‐
ing moving co mponent parts, e.g. the
ro tation area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom using the
windscreen wipers while the engine bon‐
net is open
When the engine bonn etis open, and the
windscreen wipers are set in motion, you can
be trapped bythe wiper linkage. #
Alw ays switch off the windscreen wip‐
ers and ignition before opening the
engine bonn et. 460
Maintenance and care

#
Toopen: pull lever1 torelease the bonn et. #
Push handle 1ofthe bonn etcatch up wards
and lift the bonn etby appr oximately 40 cm. #
Toclose: lowe rth e bonn etand let it fall from
a height of appr oximately 20 cm. #
Ifth e bonn etcan still be lif ted slightl y,open
th e bonn etagain and close it with a little
more forc e until it engages cor rectly. Che
cking the coolant le vel &
WARNING Risk of inju rydue to ov erhea‐
te d drive sy stem
If yo u open the bonn etwhen the drive sys‐
te m has overheated or during a fire inthe
engine compartment, you could come into
contact with hot gases or other escaping
operating fluids. #
Before opening the bonn et, allow the
ove rheated drive sy stem tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the bonn etclosed and
call thefire service. &
WARNING Risk of scalding from hot
coolant
The cooling sy stem is pressurised when the
drive sy stem is at normal operating temp era‐
ture. If you open the cap, you could be scal‐
ded byhot coolant spr aying out. #
Let the drive sy stem cool down before
opening the cap. Maintenance and care
461

#
When opening the cap, wear pr otective
gl ove s and saf etygl asses. #
Open the cap slowly torelease pres‐
sure. #
Park theve hicle on a le vel sur face. #
Check the coolant temp erature display in the
instrument clus ter (/ page 329).
The coolant temp erature must be below
40 °C. #
Slowly turn cap 1anti-clockwise torelie ve
ov erpressure. #
Continue turning cap 1anti-clockwise and
re mo veit. #
Ifth e coolant le vel is below the mar ker bar
2, visit a qualified specialist workshop, e.g.
a Mercedes-Benz Service Centre. Only ha ve
coolant checked or refilled at a qualified spe‐
cialist workshop. To
pping up the windsc reen washer sy stem &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. drive sy stem and
ra diator. #
Allow the drive sy stem tocool down
and only touch the component parts
described belo w. &
WARNING Risk of inju rydue to ov erhea‐
te d drive sy stem
If yo u open the bonn etwhen the drive sys‐
te m has overheated or during a fire inthe
engine compartment, you could come into
contact with hot gases or other escaping
operating fluids. #
Before opening the bonn et, allow the
ove rheated drive sy stem tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the bonn etclosed and
call thefire service. &
WARNING Risk offire and injury from
windsc reen washer concentrate
Wi ndsc reen washer concentrate is highly
fl ammable. 462
Maintenance and care

#
Avoid fire , naked flames, smoking and
th e creation of spar kswhen using wind‐
screen washer concentrate. #
Remo vecap 1bytheta b. #
Top up thewa sher fluid. Ke
eping the air-water duct free #
Keep the area between the bonn etand the
windscreen free of deposits, e.g. ice, sn ow
and lea ves. Cleaning and care
Information on
washing theve hicle in a car
wa sh &
WARNING Risk of an accident due to
re duced braking po wer af terwa shing the
ve hicle
Braking ef ficiency is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until braking
po we r has been fully restored. *
NO
TEDama gedue tounsuitable car
wa sh #
Before driving into a car wash make
sure that the car wash is suitable for
th eve hicle dimensions. #
Ensure there is suf ficient ground clear‐
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is suf ficient. To
avo id damage to yourvehicle when using a
car wash, ensure thefo llowing beforehand:
R Active Dis tance Assi stDISTRONIC and the
HOLD function are deactivated.
R the 360° Camera or there ve rsing camera is
switched off.
R the side windo wsand sliding sun roof are
comple tely closed.
R the blo werfo rth eve ntilation/heating is
switched off. Maintenance and care
463

R
the windscreen wiper switch is in position
g.
R theke y is at a minimum dis tance of 3 m
aw ay from theve hicle, otherwise theta ilgate
could open unin tentionally.
R in car washes with a con veyo r sy stem: neu‐
tral iis engaged.
% In car washes with a con veyo r sy stem: if you
wo uld like tolea vetheve hicle while it is
being washed, make sure theke y is located
in theve hicle. The park position jisother‐
wise automatically engaged.
% If, af terth e car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper
noise. Information on using a high-p
ressure cleaner &
WARNING Risk of an accident when
using high-pressure cleane rswith circu‐
lar jet nozzles
The wate r jet of a circular jet nozzle (dirt
grinder) can cause extern ally invisible dam‐
age tothe tyres or chassis parts.
Components damaged in this wa y may unex‐
pec tedly fail. #
Do not use high-pressure cleaners with
circular jet nozzles toclean theve hicle. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage to yourvehicle, obser vethefo l‐
lowing when using a high-pressure cleaner:
R keep theke y at least 3 m away from theve hi‐
cle. Otherwise theta ilgate could open unin‐
te ntional ly.
R maintain a dis tance of at least 30 cm tothe
ve hicle. R
vehicles with deco rative foil: parts of your
ve hicle are co vered with a decorative foil.
Maintain a dis tance of at least 70 cm
between thefo il-c ove red parts of theve hicle
and the nozzle of the high-pressure cleaner.
Mo vethe high-pressure cleaner nozzle
around whilst cleaning. The waterte mp era‐
ture of the high-pressure cleaner must not
exc eed 60 °C.
R obser vethe information on the cor rect dis‐
ta nce in the equipment manufacturer's oper‐
ating instructions.
R do not point the nozzle of the high-pressure
cleaner directly at sensitive parts such as
tyres, slits, electrical components, bat teries,
light bulbs and ventilation sl ots. Wa
shing theve hicle byhand Obser
vethe legal requirements, e.g. in a number
of countries, washing byhand is only permitted
in specially designated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. 464
Maintenance and care

#
Washtheve hicle with luk ewarmwate r using
a soft car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle off with water and
dry using a chamois. Take care not topoint
th ewate r jet directly towa rdsth e air inlet
grille below the bonn et. Maintenance and care
465

Note
s on paint work/matt finish paint workcare Obser
vethefo llowing information: Cleaning and car
eA voiding paintwork damage
Pa intwork R
Insect remains: soak with insect remo ver and rinse off the
trea ted areas af terw ards.
R Bird droppings: soak with water and rinse off af terw ards.
R Tree resin, oils, fuels and greases: remo veby rubbing gen‐
tly wi tha clo thsoaked in petroleum ether or lighter fluid.
R Coolant and brake fluid: remo vewith a damp clo thand
clean water.
R Tarst ains: use tarre mo ver.
R Wax: use silicone remo ver. R
Do not attach sticke rs,fi lms or similar materials.
R Remo vedirt immediatel y,where possible. 466
Maintenance and care