2019 MERCEDES-BENZ E CLASS Owners Manual

Observethefollowing information:
CleaningAvoiding damagetothe decorativefoil
RFor cleaning, use plenty ofwater and a mild cleaning agent withoutadditives or abrasivesubstances, e.g. a car shampoo approvedforMercedes-Benz.
RRemovedirt immediately, where possible, whilstavoidingrubbingtoo hard. There isotherwise arisk of damagingthe decorativefoilirreparably.
RIfthere is dirt onthefinish or ifthe decorativefoil is dull: usethePaint Cleanerrecommended and approvedfor Mercedes-Benz.
RInsectremains: soak with insectremover andrinse offthe treatedareas afterwards.
RBird droppings: soak withwater andrinse off afterwards.
RTopreventwaterstains, dry afoil-wrappedvehicle with a soft,absorbent clothaftereverycarwash.
RThe service life and color of decorativefoils are impairedby:
-sunlight
-temperature, e.g. hot air blower
-weather conditions
-stonechippings and dirt
-chemical cleaning agents
-oily products
RDo not use polish on matte decorativefoil.Polishing will havethe effectof shiningthefoil-wrapped surface.
RDo not treat matte orstructured decorativefoils withwax.Permanentstains may occur.
Scratches, corrosive deposits, areas affectedbycorrosion and damage causedbyincorrect carecannot alwaysbe completelyrepaired. In suchcases, visit aqualified specialistworkshop.
You can obtain more information on care andcleaning products fromthe manufacturer.
Inthe case offoil-wrapped surfaces, optical dif‐ferences may occur betweenthe surfacesthatwerenot protectedbya decorativefoil afterremoving a decorativefoil.
Haveworkorrepairstodecorativefoils car‐ried out at aqualified specialistworkshop,e.g. in an authorized Mercedes-Benz Center.
Maintenance and care359

Notes on care ofvehicle parts
\nWARNINGRisk of entrapment ifthewindshield wipers are switched on whilethe windshield is being cleaned
Ifthe windshield wipers are set in motionwhileyou are cleaningthe windshield orwiper blades,you can be trappedbythewiper arm.
Always switch offthe windshield wipersandthe ignition before cleaningthewindshield or wiper blades.
\nWARNINGRisk of burning fromthetail‐pipe ortailpipe trim
Thetailpipe andtailpipe trim can becomeveryhot. Ifyou come into contact withthesecar parts,you could burnyourself.
Always be particularlycareful when inthe vicinity ofthetailpipe andtailpipetrims and supervisechildrenveryclosely when inthis area.
Before any contact, allowthe car partstocool down.
Observethefollowing information:
Notes on cleaning and careAvoidingvehicle damage
Wheels/rimsUsewater and acid-free wheel cleaners.RDo not use acidic wheel cleanerstoremovebrake dust.This could damage wheel bolts and brake components.
RToavoid corrosion ofthe brake discs and brakepads, drivethevehiclefor afew minutes after cleaning before parkingit. The brake discs and brakepadswarmup and dry out.
WindowsCleanthe windowsonthe inside and outside using a dampclothand cleaning agentsrecommendedbyMercedes-Benz.Do not use dry cloths or abrasive or solvent-based cleaningagentstocleanthe inside of windows.
Wiper bladesFold outthe wiper blades and cleanthem using a damp cloth.Do not cleanthe wiper bladestoo often.
360Maintenance and care

Notes on cleaning and careAvoidingvehicle damage
Exterior lightingCleanthe lenses with awet sponge and mild cleaning agent,e.g. car shampoo.Only use cleaning agents or cleaning clothsthat are suitablefor plastic lenses.
SensorsCleanthe sensors inthe front andrear bumper and intheradiator grill with a soft clothand car shampoo.When using a powerwasher, maintain a minimum distance of11.8 in (30 cm).
Rear view cameraand360° CameraROpenthe camera cover withthe multimedia system(→page 202) .
RUse cleanwater and a soft clothtocleanthe camera lens.
Do not use a powerwasher.
TailpipesClean with cleaning agentsrecommendedbyMercedes-Benz,particularlyinthe winter and afterwashingthevehicle.Do not use acidic cleaning agents.
Notes on care ofthe interior
\nWARNINGRisk of injuryfrom plasticparts breaking off afterthe use of sol‐vent-based care products
Careand cleaning products containing sol‐vents can cause surfaces inthe cockpittobecome porous.
Whenthe airbags are deployed, plastic partsmay breakaway.
Do not use any care or cleaning prod‐ucts containing solventstocleanthecockpit.
\nWARNINGRisk of injuryor death frombleached seat belts
Bleaching or dyeing seat belts can severelyweakenthem.
This can,forexample, cause seat beltstotear orfail in an accident.
Never bleachor dye seat belts.
Maintenance and care361

Observethefollowing information:
Cleaning and careAvoidingvehicle damage
Seat beltsClean with lukewarmand soapywater.RDo not usechemical cleaning agents.
RDo not dry seat beltsbyheatingthemtoover176 °F(80 °C) orexposingthemtodirect sunlight.
DisplayCleanthe surface carefully witha microfiber clothand a suit‐able display care product (TFT/LCD).RSwitchoffthe display and let it cool down.
RDo not use anyother cleaning products.
Plastic trimRClean with a damp microfiber cloth.
RFor heavy soiling: use care productrecommendedforMercedes-Benz.
RDo not attachstickers,films or similar materials.
RDo not allow cosmetics, insectrepellent or sun creamtocome in contact with the plastic trim.
Realwood/triminsertsRClean with a microfiber cloth.
RBlackpiano-lacquer look: clean with a damp clothandsoapywater.
RFor heavy soiling: use care productrecommendedforMercedes-Benz.
Do not use solvent-based cleaning agents, polishes orwaxes.
HeadlinerClean with a brush or dry shampoo.
CarpetUse carpet andtextile cleaning agentsrecommendedforMercedes-Benz.
362Maintenance and care

Cleaning and careAvoidingvehicle damage
Genuine leatherseat coversRClean with a damp clothandthen wipe with a dry cloth.
RLeather care: use leather care agentsthat havebeenrec‐ommendedfor Mercedes-Benz.
RDo not allowthe leathertobecometoo damp.
RDo not use a microfiber cloth.
DINAMICA seat cov‐ersClean with a damp cloth.Do not use a microfiber cloth.
Imitation leatherseat coversClean with a damp clothand 1% soapywater.Do not use a microfiber cloth.
Clothseat coversClean with a damp microfiber clothand 1% soapywater andallowtodry.
Maintenance and care363

Emergency
Removing the safetyvest
The safetyvests are located inthe safetyvestcompartments inthe driver's and frontpassenger doorstowage compartments.
Toremove:pull out safetyvestbag1byloop2.
Open safetyvestbag1andremovethesafetyvest.
1Maximum number ofwashes
2Maximumwashtemperature
3Do not bleach
4Do not iron
5Do not tumble dry
6Do not dry clean
7Class 2 safetyvest
Therequirements definedbythe legalstandardare only fulfilled ifthe safetyvestisthe correctsize and is fully closed.
The safetyvestmust bereplaced inthefollowingsituations:
Rthereflectivestrips are damaged or dirty.
Rthe maximum permissible number ofwashesisexceeded.
Rthefluorescence hasfaded.
Flat tire
Notes onflat tires
\nWARNINGRisk of accident duetoaflattire
Aflat tire severelyaffectsthe drivingcharac‐teristics aswell asthesteering and brakingofthevehicle.
Tires withoutrun-flatcharacteristics:
Do not drive on with aflat tire.
Changetheflat tire immediately with anemergency sparewheel or spare wheel.Alternatively,consult aqualified spe‐cialistworkshop.
364Breakdown assistance

Tires withrun-flatcharacteristics:
Observethe information andwarningnotes on MOExtended tires (run-flattires).
Intheevent of aflat tire,thefollowing optionsareavailable depending onyourvehicle's equip‐ment:
RVehicles with MOExtended tires:it is pos‐sibletocontinuethe journeyfor a shortperiod of time. Make sureyou observethenotes on MOExtended tires (run-flat tire)(→page 365).
RVehicles with a TIREFIT kit:you canrepairthe tires sothat it is possibletocontinuethejourneyfor a short period of time.Todothis,usethe TIREFIT kit (→page 366).
RVehicles with Mercedes me connect:youcan make a callforRoadside Assistance viatheoverhead control panel inthe case of abreakdown (→page313).
RAllvehicles:changethe wheel(→page 409).
Notes on MOExtended tires (run-flat tire)
\nWARNINGRisk of accident when drivingin emergency mode
When driving in emergency mode,the han‐dlingcharacteristics are impaired. e.g. whencornering, when acceleratingstronglyandwhen braking.
Do notexceedthe permissible maxi‐mum speedfor MOExtended tires.
Avoid any abruptsteering and drivingmaneuvers aswell as drivingoverobstacles (curbs, pot holes, off-road).This applies, in particular,toa loadedvehicle.
Stop driving inthe emergency mode ifyou notice:
Rbanging noise
Rvehicle vibration
Rsmoke which smells likerubber
Rcontinuous ESP®intervention
Rcracksin tire sidewalls
After driving in emergency mode havetherimscheckedbyaqualified special‐istworkshop withregardtotheir furtheruse.
The defective tire must bereplaced ineverycase.
WithMOExtended tires (run-flat tire),you cancontinuetodriveyourvehicleeven ifthere is atotal loss of pressure in one or more tires. How‐ever,the tire affected must not show any clearlyvisible damage.
You canrecognize MOExtended tiresbytheMOExtended marking which appearsonthe sidewall ofthe tire.
Vehicles with tire pressure losswarning sys‐tem:MOExtended tires may only be used in con‐junction withan activated tire pressure losswarning system.
Vehicles with tire pressure monitoring sys‐tem:MOExtended tires may only be used in con‐junction withan activated tire pressure monitor‐ing system.
Breakdown assistance365

If a pressure losswarning message appears inthe multifunction display,proceed asfollows:
RCheckthe tirefor damage.
RIf driving on, observethefollowing notes.
Driving distance possible in emergencymode after the pressure losswarning:
Load condition Driving distance pos‐sible in emergencymode
Partially laden50 miles (80 km)
Fully laden19miles (30 km)
The driving distance possible in emergencymode mayvarydepending onthe drivingstyle.Observethe maximum permissible speed of50mph (80 km/h).
If a tire has goneflat and cannot bereplacedwith an MOExtended tire,you can use astand‐ard tire as atemporary measure.
TIREFIT kitstoragelocation
The TIREFIT kit is located underthe trunkfloor.
1Tiresealant bottle
2Tireinflation compressor
Usingthe TIREFIT kit
Requirements
Requiredtools:
RTiresealant bottle
RTIREFITsticker
RTireinflation compressor
RGloves (depending onthevehicle equipment)
TIREFIT kitstorage location: (→page 366)
You can use TIREFIT tire sealanttoseal perfora‐tion damageof upto0.16in (4 mm), particularlythose inthe tire contact surface.You can useTIREFIT in outsidetemperatures downto-4 °F(-20 °C).
\nWARNINGRisk of accident when usingtire sealant.
Inthefollowing situations,the tire sealant isunabletoprovide sufficient breakdown assis‐tance, as it is unabletosealthe tire properly:
RThere are cuts or punctures inthe tirelargerthanthose previously mentioned.
RThe wheelrim is damaged.
RYou havedriven at averylow tire pres‐sure or on aflat tire.
Do not continue driving.
Consult aqualified specialistworkshop.
366Breakdown assistance