2019 MERCEDES-BENZ E CLASS Owners Manual

1Adjuststhe seats electrically→92
2Switchesthe seat heating on/off→95
3Switchesthe seatventilation on/off→97
4Switches AIRSCARF on/off→97
576Locks/unlocksthevehicle→67
6Opens/closesthe trunk lid→70
7Adjusts andfoldsthe outside mirrorsout/inelectrically
→12 6
8bOpens/closestheright side window→77
9bOpens/closestherearright side win‐dow
→77
AChild safety lockfortherear side windows→60
BbOpens/closestherear left side window→77
CbOpens/closesthe left side window→77
DOpensthe door→67
ESetsthe memory function→101
FSetsthe seatfore-and-aft adjustment→89
GAdjuststhe 4-waylumbar support→92
HSeat adjustment usingthe multimedia system→94
IAdjuststhe headrestraints→92
JAdjuststhe seat height→89
KAdjuststhe seat backrest inclination→89
Ataglance – Door control panel and seat adjustment15

16Ataglance – Emergencies and breakdowns

Whattodo intheevent of an accident
1QR codefor accessingtherescue card→26
2Safetyvests→364
3Buttonfor SOS emergency call system→315
4Checking andtopping up operatingfluids→419
5Tow-starting andtowingaway→377
6Flat tire→364
7Starting assistance→374
8Hazardwarning lights→11 9
9Fuelfillerflap with instruction labelsfor tirepressure, fuel type and QR codefor accessingtherescue card
→154
ATow-starting andtowingaway→377
BTIREFIT kit→366
Ataglance – Emergencies and breakdowns17

Calling upthe Digital Operator's Manual
Multimedia system:
VehicleÕOperator's Manual
Select a menu item.
You also havethe option of calling upthe Opera‐tor's Manual within a main function (e.g. viaInfoon Phone).
The Digital Operator's Manual describesthefunction and operation of:
Rthevehicle
Rthe multimedia system
For safetyreasons,the Digital Operator's Man‐ual is deactivated while driving.
The Digital Operator's Manual containsthefol‐lowing menu items:
RSearch: allowsyoutosearchpreciselyforkeywords.
RQuick start: providesyou with importantinformation sothatyou canstart usingyourvehicle immediately.
RTips: provides tips on howtouseyourvehiclein certain situations.
RBookmarks: providesyou with a list of allthebookmarksyou havestoredyourself.
1Picture
2Menu
3Navigation window
Some sections ofthe Digital Operator's Manual,such aswarning notes can be made visiblebyhighlighting and pressingthem.
The Operator's Manual can also befound inthe Mercedes-Benz Guides app in all com‐mon appstores.
18Digital Operator's Manual

Protectingthe environment
ENVIRONMENTALNOTEEnvironmentaldamageduetooperating conditions andpersonal drivingstyle
The pollutant emission ofyourvehicle isdirectlyrelatedtothewayyou operateyourvehicle.
Helptoprotectthe environmentbyoperatingyourvehicle in an environmentallyresponsi‐ble manner. Please observethefollowingrec‐ommendations on operating conditions andpersonal drivingstyle.
Operating conditions:
Make surethatthe tire pressure is cor‐rect.
Do not carryany unnecessaryweight(e.g.roof luggageracks onceyou nolonger needthem).
Adheretothe service intervals.Aregularly servicedvehicle will contrib‐utetoenvironmental protection.
Always havemaintenanceworkcarriedout at aqualified specialistworkshop.
Personal drivingstyle:
Do not depressthe accelerator pedalwhenstartingthe engine.
Do notwarmupthe engine whilethevehicle isstationary.
Drive carefully and maintain a suitabledistance fromthevehicle in front.
Avoid frequent, sudden accelerationand braking.
Changegear in good time and use eachgear onlyupto

NOTEImpairment ofthe operating effi‐ciency oftherestraint systems frominstalling accessory parts or fromrepairsorwelding
Airbags and EmergencyTensioning Devices,aswell as control units and sensorsfortherestraint systems, may be installed inthefol‐lowing areas ofyourvehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCockpit
RInstrument cluster
RCenter console
RLateralroof frame
Do not install accessory parts such asaudio systems inthese areas.
Do not carryoutrepairs orwelding.
Haveaftermarket installation of acces‐sories carried out at aqualified special‐istworkshop.
You could jeopardizethe operating safety ofyourvehicle ifyou use parts, tires and wheels aswellas accessoriesrelevanttosafety which havenotbeen approvedbyMercedes-Benz. Safety-rele‐vant systems, e.g.the brake system, may mal‐function. Only use Mercedes-Benz GenuinePartsor parts of equalquality.Only use tires, wheelsand accessoriesthat havebeen specificallyapprovedforyourvehicle model.
Mercedes-Benz GenuineParts are subjecttostrictquality control. Each part has been spe‐cially developed, manufactured or selectedforMercedes-Benzvehicles andfine-tunedforthem.Therefore, only Mercedes-Benz GenuinePartsshould be used.
Morethan 300,000 different Mercedes-BenzGenuineParts areavailablefor Mercedes-Benzmodels.
All authorized Mercedes-Benz Centers maintaina supply of Mercedes-Benz GenuinePartsfor
necessaryservice andrepairwork. In addition,strategically located parts delivery centers pro‐videforquick andreliable parts service.
Always specifythevehicle identification number(VIN) (→page417) when ordering Mercedes-Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models andallstandard and optional equipmentavailableforyourvehicle atthe time ofthis Operator's Man‐ual goingtopress. Country-specific differencesare possible. Notethatyourvehicle may not beequipped with allfeatures described. This is alsothe casefor systems and functionsrelevanttosafety.Therefore,the equipment onyourvehiclemay differ fromthat inthe descriptions and illus‐trations.
The original purchase agreementforyourvehiclecontains a list of all ofthe systems inyourvehi‐cle.
Shouldyou haveanyquestions concerningequipment and operation, please consult anauthorized Mercedes-Benz Center.
20General notes

The Operator's Manual and Maintenance Bookletare important documents and should bekeptinthevehicle.
Service andvehicle operation
Vehicle operation outsidethe USA or Canada
Whenyou are abroad withyourvehicle, observethefollowing points:
Rservice points orreplacement parts may notbeavailable immediately.
Runleaded fuel may not beavailableforvehi‐cles with a catalytic converter. Leaded fuelmay cause damagetothe catalytic converter.
Rthe fuel may haveanextremely low octanenumber.Unsuitable fuel can cause enginedamage.
Some Mercedes-Benz models areavailable inEuropethrough our European Delivery Program.For more information, please consult an author‐ized Mercedes‑Benz service center, or writetoone ofthefollowing address:
inthe USA:
Mercedes-Benz USA,LLC
European Delivery Department
One Mercedes-Benz Drive
Sandy Springs, GA 30328
in Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98VanderhoofAvenue
Toronto, Ontario M4G 4C9
Maintenance
Your customer advisor confirmsthe service inthe servicereport.
Roadside Assistance
The Mercedes-BenzRoadside Assistance Pro‐gram offerstechnical help inthe case of abreakdown.Your callstothetoll-freeRoadsideAssistance Hotline are answeredbyour agents24hours a day,365 daysayear.
1-800-FOR-MERCedes (1-800-367-6372)(USA)
1-800-387-0100(Canada)
You canfind further information intheMercedes-BenzRoadside Assistance Programbrochure(USA) orthe "Roadside Assistance"section inthe maintenance andwarranty infor‐mation booklet (Canada).You willfind bothinthevehicle documentwallet.
Change of address orchange ofownership
Intheevent of achange of address, please sendusthe "Notification of addresschange" intheService and Guarantee booklet or simply calltheMercedes-Benz Customer Assistance Center(USA) onthe hotline number1-800-FOR-MERCedes (1-800-367-6372)or Cus‐tomer Service (Canada) on 1-800-387-0100.Wecanthenreachyou in a timelyfashion, if neces‐sary.
Ifyou sellyour Mercedes, please leaveall litera‐ture inthevehicle sothat it isavailabletothenextowner. Ifyou havepurchased a usedvehi‐cle, please send usthe "Notice of Purchase ofUsed Car" inthe Service and Guarantee bookletor simply callthe Mercedes-Benz Customer
General notes21

Assistance Center (USA) atthe hotline number1-800-FOR-MERCedes (1-800-367-6372)or Cus‐tomer Service (Canada) at 1-800-387-0100.
Operating safety
\nWARNINGRisk of accident duetomal‐functions or systemfailures
Ifyou do not havethe prescribed service/maintenanceworkor anyrequiredrepairscarried out,this couldresult in malfunctionsor systemfailures.
Always havethe prescribed service/maintenanceworkaswell anyrequiredrepairs carried out at aqualified spe‐cialistworkshop.
\nWARNINGRisk of accident or injuryduetoincorrect modifications on electroniccomponent parts
Modification of electronic components,theirsoftware or wiring could impairtheir function
and/orthe function ofother networked com‐ponent parts. In particular, systemsrelevanttosafety could also be affected.
As aresult,these may no longer functionproperlyand/or jeopardizethe operatingsafety ofthevehicle.
Nevertamper withthe wiring and elec‐tronic component parts ortheir soft‐ware.
You should haveallworkon electricaland electronic components carried outat aqualified specialistworkshop.
Observethe "On-board electronics" section in"Technical data".
\nWARNINGRisk offireduetoflammablematerials on hot parts oftheexhaustsystem
Flammable material such as leaves, grass ortwigs may ignite iftheycome into contactwithhot parts oftheexhaust system.
When driving on unpavedroads or off-road,regularlycheckthevehicle under‐side.
Removetrapped plants orotherflam‐mable material.
Ifthere is damage, consult aqualifiedspecialistworkshop immediately.
NOTEDamagetothevehicle
Inthefollowing situations, in particular,thereis arisk of damagetothevehicle:
RThevehicle becomes grounded, e.g. on ahigh curb or an unpavedroad
RThevehicle is driventoofastover anobstacle, e.g. a curb, speed bumpor pot‐hole
RA heavy objectstrikesthe underbody orchassis components
In situations such asthis,the body,theunderbody,chassis components, wheels ortires could be damaged withoutthe damagebeing visible. Components damaged inthis
22General notes