2019 MAZDA MODEL CX-30 battery

Key Battery Replacement
▼Key Battery Replacement
If the buttons on the transmitter are
inoperable and the operation indicator
light does not
flash, the battery may be
dead.
Replace with a new battery before the
transmitter becomes unusable.
CAUTION
¾Make sure the battery is installed
correctly. Battery leakage could occur
if it is not installed correctly.
¾When replacing the battery, be
careful not to touch any of the
internal circuitry and electrical
terminals, bend the electrical
terminals, or get dirt in the
transmitter as the transmitter could
be damaged.
¾There is the danger of explosion if
the battery is not correctly replaced.
¾Dispose of used batteries according
to the following instructions.
¾Insulate the plus and minus
terminals of the battery using
cellophane or equivalent tape.
¾Never disassemble.
¾Never throw the battery into fire or
water.
¾Never deform or crush.
¾Replace only with the same type
battery (CR2032 or equivalent).
The following conditions indicate that
the battery power is low:
xA message, “Low Key Fob Battery.
Replace Battery” is displayed on the
multi-information display when the
ignition is switched OFF.
xThe system does not operate and the
operation indicator light on the
transmitter does not flash when the
buttons are pressed.
xThe system's operational range is
reduced.
Incorrect battery replacement
operation may damage the key.
Replacing the battery at an expert
repairer (we recommend an
Authorised Mazda Repairer) is
recommended. If replacing the battery
by yourself, follow the instruction.
Replacing the key battery
1. Remove the lower cover while
pressing the knob in the direction
of the arrow.
2. Press in the tab to unlock the upper
cover.
Maintenance and Care
Owner Maintenance
6-39

3. Insert a tape-wrapped flathead
screwdriver into the gap and slide it
in the direction of the arrow.
4. Twist the
flathead screwdriver in the
direction of the arrow and remove
the upper cover.
5. Remove the cap using the
tape-wrapped
flathead screwdriver.
6. Remove the battery using
tape-wrapped flathead screwdriver.
7. Insert a new battery into the
transmitter so that the positive pole
is facing up.
8. Install the cap.
9. Install the upper cover.
10.Insert the tabs of the lower cover
into the slots of the transmitter and
install the lower cover.
Maintenance and Care
Owner Maintenance
6-40

▼Plastic Part Maintenance
xWhen cleaning the plastic lenses of
the lights, do not use petrol, paraffin,
rectified spirit, paint, thinner, highly
acidic detergents, or strongly alkaline
detergents. Otherwise, these
chemical agents can discolour or
damage the surfaces resulting in a
significant loss in functionality. If
plastic parts become inadvertently
exposed to any of these chemical
agents, flush with water immediately.
xIf plastic parts such as the bumpers
become inadvertently exposed to
chemical agents or fluids such as
petrol, oil, engine coolant, or battery
fluid, it could cause discolouration,
staining, or paint peeling. Wipe off
any such chemical agents or fluids
using a soft cloth immediately.
xHigh water temperature and high
water pressure car washers are
available depending on the type of
high pressure car washer device. If
the car washer nozzle is put too
close to the vehicle or aimed at one
area for an extended period of time,
it could deform plastic parts or
damage the paint.
xDo not use wax containing
compounds (polish). Otherwise, it
could result in paint damage.
xIn addition, do not use an electrical
or air tool to apply wax. Otherwise,
the frictional heat generated could
result in deformation of plastic parts
or paint damage.
Interior Care
▼Interior Care
WARNING
Do not spray water into the vehicle
cabin:
Spraying water into the vehicle cabin is
dangerous as electrical devices such as
the audio and switches could get wet
resulting in a malfunction or vehicle
fire.
NOTE
xDo not wipe the interior using
alcohol, chlorine bleach, or organic
solvents such as thinner, benzene,
and petrol. Otherwise, it may cause
discolouration or stains.
xRubbing hard with a stiff brush or
cloth may cause damage.
If the vehicle interior becomes soiled
by any of the following , wipe it off
immediately using a soft cloth.
Leaving it uncleaned could cause
discolouration, stains, cracks, or
peeling of the coating , and it will make
it hard to wipe off later.
xBeverage or fragrancexGrease or oilxSoiling
▼Seat Belt Maintenance
1. Clean the soiled area by lightly
dabbing it with a soft cloth soaked
in a mild detergent (approx. 5%)
diluted with water.
2. Wipe off the remaining detergent
using a cloth soaked in clean water
and wrung out well.
3. Before retracting seat belts which
have been pulled out for cleaning,
dry them off thoroughly and make
Maintenance and Care
Appearance Care
6-59

7If Trouble Arises
Helpful information on what to do if a problem arises with the
vehicle.
Emergency Call System.............. 7-2
Emergency Call System
*.......... 7-2
Mazda ERA-GLONASS............. 7-12
Mazda ERA-GLONASS
*........ 7-12
Parking in an Emergency.......... 7-23
Parking in an Emergency....... 7-23
Roadside Emergency Triangle
Retaining Strap
*................... 7-23
Flat Tyre................................. 7-24
Spare Tyre and Tool
Storage............................... 7-24
Emergency Flat Tyre Repair Kit
*.....
.......................................... 7-27
Changing a Flat Tyre (With Spare
Tyre)................................... 7-33
Battery Runs Out..................... 7-39
Jump-Starting...................... 7-39
Emergency Starting................. 7-42
Starting a Flooded Engine
(SKYACTIV-G 2.0, SKYACTIV-G
2.5 and
SKYACTIV-X 2.0)..... 7-42
Push-Starting....................... 7-42
Running Out of Fuel (SKYACTIV-D
1.8).................................... 7-43
Overheating........................... 7-44
Overheating........................ 7-44
Emergency Towing.................. 7-46
Towing Description.............. 7-46
Towing Hooks......................7-47
Warning/Indicator Lights and
Warning Sounds..................... 7-49
If a Warning Light Turns On or
Flashes................................ 7-49
Message Indicated on Multi-
information Display............. 7-63
Warning Sound is
Activated.............................7-67
When Liftgate Cannot be
Opened................................. 7-73
When Liftgate Cannot be
Opened.............................. 7-73
Active Driving Display Does Not
Operate................................. 7-74
If the Active Driving Display Does
Not Operate........................ 7-74
Windscreen Wipers Operate at High
Speed.................................... 7-75
Windscreen Wipers Operate at
High Speed......................... 7-75
*Some models.7-1

CAUTION
¾Do not disassemble the Emergency call system. Otherwise, it could become
damaged and may not function in an emergency.
¾The Emergency call system has a special built-in battery so that it can operate even
if the power supply from the vehicle is cut such as in an accident.
Heed the following cautions. If the Emergency call system is not used correctly it
may not operate.
¾The built-in battery is not a rechargeable type battery. Do not attempt to
recharge the battery.
¾The built-in battery life is 3 years. Have the built-in battery replaced at an expert
repairer (we recommend an Authorised Mazda Repairer) periodically.
¾If the built-in battery power is low due to natural discharge and the system
determines that there is a problem, the Emergency call system cannot be used. If
the system determines that there is a problem, the indicator light (red) in the
Emergency call switch turns on to notify the driver. Have the vehicle inspected at
an expert repairer (we recommend an Authorised Mazda Repairer). Refer to
Indicator light/Beep sound on page 7-10.
NOTE
xThe Emergency call system can be used when the ignition is switched ON.xThere are two ways the Emergency call system makes calls; automatically or
manually.
xThe Emergency call system may not make a connection under the following
conditions or depending on the use environment. If the Emergency call system
does not connect, make a call from another telephone such as the nearest
available public telephone.
xThe vehicle is outside of a mobile phone network areaxThe vehicle is in a weak radio wave transmission environment (such as inside
tunnels, underground parking areas, shadow of buildings, and mountain areas)
xThe vehicle does not receive an impact of a certain level or more even if an
accident has occurred.
xAn extremely serious collision occurs resulting in damage to the Emergency call
system.
xThe position information cannot be obtained when signals cannot be received
from the GNSS satellites, however, voice calls are possible.
xWhen a voice call is made by the Emergency call system, the audio system is
muted so that it does not interfere with the call.
xIt may take some time for the call centre to respond after the Emergency call
system
first starts operating.
xIf you are unable to respond to an operator's questions after the voice call begins,
the operator may proceed with emergency procedures at their own discretion.
xEven if it is
difficult for you to hear the operator's voice, your voice may be heard
by the call centre. Continue explaining your circumstances.
If Trouble Arises
Emergency Call System
7-6

xIf the Emergency call system operates while you are making a call with your mobile
phone using Bluetooth® Hands-Free, the call may be interrupted.xIt may not be possible to receive a call using the Bluetooth® Hands-Free normally
while the Emergency call system is operating.
xA voice call with an operator may not be possible if the speaker or microphone is
broken. If the speaker or microphone is broken, always have the vehicle inspected
at an expert repairer (we recommend an Authorised Mazda Repairer).
xThe Emergency call system may not operate normally outside of the following
temperature range: If the Emergency call system does not operate normally, make
a call from another telephone such as the nearest available public telephone.
Operation temperature range: -40 °C (-40 °F) to 85 °C (185 °F)
xThere may be a difference between the position information sent to the call centre
and the actual position of the vehicle where the call was made. Indicate
landmarks around the position of the vehicle where the call is being made to the
operator during the voice call.
Automatic emergency calls
If the vehicle receives an impact of a certain level or more in a collision, vehicle
information is automatically sent to the call centre.
When the transmission of the vehicle information is completed or about 20 seconds
have elapsed since the transmission began, the voice call with the call centre starts.
CAUTION
If an automatic call is made, the built-in battery power may be depleted and
emergency calls may not be possible in the event that an emergency occurs again.
After an automatic emergency call has been made, have the built-in battery replaced
by an expert repairer (we recommend an Authorised Mazda Repairer).
NOTE
xAutomatic emergency calls cannot be cancelled by the user.xThe call centre will end an emergency call. The user cannot end the emergency
call.
xIf the vehicle receives an impact of a certain level or more in a collision, an
automatic call is made even if the air bags do not deploy.
xIf a call is disconnected or a call cannot be made to the call centre correctly, an
automatic call is made again to the call centre. Redialing cannot be cancelled.
1. If the vehicle receives an impact of a certain level or more in a collision, the
Emergency call system begins operating automatically.
If Trouble Arises
Emergency Call System
7-7

StatusIndicator light
Beep sound
statusOn/flashing conditions
Green Red Flash interval
Malfunction Turns off Turns onŠ3 beeps
(Slow intermit-
tent sound)
xA system malfunction is
detected.
xThe remaining power of
the built-in battery is low.
CAUTION
If the indicator light (red) re-
mains on constantly, the sys-
tem will not operate normal-
ly. Have the vehicle inspected
at an expert repairer (we rec-
ommend an Authorised Maz-
da Repairer) as soon as possi-
ble.
Call being
made with call
centreFlashes Turns offSlow
(0.5 second
intervals)The beep does
not sound, but
the ringback
tone can be
heard.An emergency call is being
made by the Emergency call
system.
Vehicle infor-
mation is be-
ing transmittedFlashes Turns
offSomewhat
quick
(0.3 second
intervals)ŠVehicle information is being
transmitted to the call centre.
Start of voice
callTu r n s o n Tu r n s o ffŠ1 beep
During a voice call with the
call centre.
During voice
callTu r n s o n Tu r n s
offŠŠ
Connection
failureFlashes Turns onQuick
(0.15 second
intervals)3 beeps
(Fast intermit-
tent sound)When an emergency call fails
to connect.
If Trouble Arises
Emergency Call System
7-11

CAUTION
¾Do not disassemble the Mazda ERA-GLONASS. Otherwise, it could become
damaged and may not function in an emergency.
¾The Mazda ERA-GLONASS has a special built-in battery so that it can operate even
if the power supply from the vehicle is cut such as in an accident.
Heed the following cautions. If the Mazda ERA-GLONASS is not used correctly it
may not operate.
¾The built-in battery is not a rechargeable type battery. Do not attempt to
recharge the battery.
¾The built-in battery life is 3 years. Have the built-in battery replaced at an
Authorised Mazda Repairer periodically.
¾If the built-in battery power is low due to natural discharge and the system
determines that there is a problem, the Mazda ERA-GLONASS cannot be used.
If the system determines that there is a problem, the indicator light (red) in the
Emergency call switch turns on to notify the driver. Have the vehicle inspected at
an Authorised Mazda Repairer. Refer to Indicator light/Beep sound on page
7-19.
NOTE
xThe Mazda ERA-GLONASS can be used when the ignition is switched ON.xThere are two ways the Mazda ERA-GLONASS makes calls; automatically or
manually.
xThe Mazda ERA-GLONASS may not make a connection under the following
conditions or depending on the use environment. If the Mazda ERA-GLONASS
does not connect, make a call from another telephone such as the nearest
available public telephone.
xThe vehicle is outside of a mobile phone network areaxThe vehicle is in a weak radio wave transmission environment (such as inside
tunnels, underground parking areas, shadow of buildings, and mountain areas)
xThe vehicle does not receive an impact of a certain level or more even if an
accident has occurred.
xAn extremely serious collision occurs resulting in damage to the Mazda
ERA-GLONASS.
xThe position information cannot be obtained when signals cannot be received
from the GNSS satellites, however, voice calls are possible.
xWhen a voice call is made by the Mazda ERA-GLONASS, the audio system is
muted so that it does not interfere with the call.
xIt may take some time for the call centre to respond after the Mazda
ERA-GLONASS
first starts operating.
xIf you are unable to respond to an operator's questions after the voice call begins,
the operator may proceed with emergency procedures at their own discretion.
xEven if it is
difficult for you to hear the operator's voice, your voice may be heard
by the call centre. Continue explaining your circumstances.
If Trouble Arises
Mazda
ERA-GLONASS
7-15