2019 MAZDA MODEL CX-3 Owners Manual (in English)

(Telephone number correction)
Say, “Go Back”. The prompt replies,
“Go Back. The last entered numbers
have been removed.”. Then go back to
Step 3.
7. Prompt: “Dialing”
NOTE
The “Dial” command and a telephone
number can be combined.
Ex. In Step 2, say, “Dial 123-4567” then,
Steps 3 and 4 can be skipped.
Emergency calls
A call can be made to the emergency
phone number (911: U.S.A./Canada, 066:
Mexico) using the voice input command.
It may not function properly in some areas
in Mexico.
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Emergency”
3. - U.S.A./Canada ve hicles - Prompt:
“Dialing “911”, is this correct?”
- Mexico vehicles - Prompt: “Dialing
“066”, is this correct?”
4. Say: [Beep] “Yes”
5. Prompt: “Dialing”
▼Receiving an Incoming Call
1.
Prompt: “Incoming call, press the
pick-up button to answer”
2. To accept the call, press the pick-up button.
To reject the call, press the hang-up
button.
▼Hanging Up a Call
Press the hang-up button during the call. A
beep sound will confirm that call is ended.
▼Mute
The microphone can be muted during a
call.
1. Press the talk butto
n with a short press.
2. Say: [Beep] “Mute”
3. Prompt: “Microphone muted”
Canceling mute
1. Press the talk butto n with a short press.
2. Say: [Beep] “Mute off”
3. Prompt: “Microphone unmuted”
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▼Transferring a Call from
Hands-Free to a Device (Mobile
Phone)
Communication between the hands-free
unit and a device (Mobile phone) is
canceled, and the line can be switched to a
standard call using a device (Mobile
phone).
1. Press the talk butt
on with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt: “Transferred call to phone”
▼Transferring a Call from a Device
(Mobile Phone) to Hands-Free
Communication between devices (Mobile
phone) can be switched to Bluetooth
®
Hands-Free.
1. Press the talk butt
on with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt: “Transferred call to Hands
Free system”
▼ Call interrupt
A call can be interrupted to receive an
incoming call from a third party.
Switch to a new inco
ming call using the
following methods.
(Method 1)
1. Press the pick-up button.
2. Prompt: “Swapping calls.”
(Method 2)
1. Press the talk button with a short press.
2. Say: [Beep] “Swap calls”
3. Prompt: “Swapping calls.”
NOTE
•To refuse an incoming call, press the
hang-up button.
•After receiving a new incoming call, the
previous call is placed on hold.
Switching calls
Switching back to the previous call can
also be done.
Method 1
1. Press the pick-up button.
2. Prompt: “Swapping calls.”
Method 2
1. Press the talk button with a short press.
2. Say: [Beep] “Swap calls”
3. Prompt: “Swapping calls.”
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Three-way call function
1. Press the talk button with a short press.
2. Say: [Beep] “Join calls”
3. Prompt: “Joining calls”
Making a call using a telephone number
1. Press the talk butto n with a short press.
2. Say: [Beep] “Dial”
3. Prompt: “Number, please”
4. Say: [Beep] “XXXXXXXXXXX
(Telephone number)”
5. Prompt: “XXXXXXXXXXX.
(Telephone number) After the beep,
continue to add numbers, or say
Go-Back to re-enter the last entered
numbers, or press the Pick-Up button
to execute dialing.”
6. (Dialing)
Press the pick-up bu tton or say “Dial”,
then go to Step 7.
(Adding/inputting telephone
number)
Say, “XXXX” (desired telephone
number), then go to Step 5.
(Telephone number correction)
Say, “Go Back”. The prompt replies,
“Go Back. The last entered numbers
have been removed.”. Then go back to
Step 3.
7. Prompt: “Dialing”
Making calls using the phonebook
1. Press the talk butto n with a short press.
2. Say: [Beep] “Call”
3. Prompt: “Name please.”
4. Say: [Beep] “XXXXX... (Ex. “John's
phone”)” (Say a voice tag registered in
the phonebook.)
5. Prompt: “Calling XXXXX... (Ex.
“John's phone”) XXXX (Ex. “at
home”). Is this correct?” (Voice tag
and phone number location registered
in phonebook).
6. Say: [Beep] “Yes”
7. Prompt: “Dialing”
Redialing function
1. Press the talk butto n with a short press.
2. Say: [Beep] “Redial”
3. Prompt: “Dialing”
Ending the current call
Press the hang-up button during the call.
▼ DTMF (Dual Tone Multi-Frequency
Signal) Transmission
This function is used when transmitting
DTMF via the user's voice. The receiver of
a DTMF transmission is generally a home
telephone answering machine or a
company's automated guidance call center
(When you send tone signals back
according to the voice guidance
recording).
1. Press the talk butto
n with a short press.
2. Say: [Beep] “XXXX... send” (Say
DTMF code)
3. Prompt: “Sending XXXX... (DTMF
code)”
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Voice Recognition
In this section, the basic operation of the
voice recognition is explained.
Activating Voice Recognition
To Activate the Main Menu: Press the
pick-up button or talk button with a short
press.
Ending Voice Recognition
Use one of the following methods:
•Press and hold the talk-button.
•Press the hang-up button.
Skipping Voice Guidance (for faster
operation)
Press and release the talk-button.
NOTE
•The Bluetooth® Hands-Free system is
operable several seconds after the
ignition is switched to ACC or ON
(requires less than 15 seconds).
•When operating the audio unit or the
A/C while using Bluetooth
®
Hands-Free, the beep sounds or voice
guidance (audio unit)/cannot be heard.

Tu t o r i a l
The tutorial exp lains how to use
Bluetooth
® Hands-Free.
To activate the tutori al, do the following:
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Tutorial”
3. Follow the prompts to receive the
appropriate voice guidance
instructions.
Commands useable anytime during
voice recognition
“Help” or “Go Back” are commands
which can be used at anytime during voice
recognition.
Help function use
The help function informs the user of all
the available voice commands under the
current conditions.
1.Say: [Beep] “Help”
2. Follow the prompts to receive the
appropriate voice guidance
instructions.
Returning to previous operation
This command is for returning to the
previous operation while in the voice
recognition mode.
Say: [Beep] “Go Back”
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
•The voice recognition cannot be
performed while voi ce guidance or the
beep sound is operating. Wait until
the voice guidance or the beep sound
is finished before saying your
commands.
•Dialects or different wording other than
hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording specified by the voice
commands.
•It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
•Do not speak too slow or too loud.
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•Speak clearly, without pausing between
words or numbers.
•Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the airflow of the
climate control system while Bluetooth
®
Hands-Free is being used.
•Make sure the vents are not directing air
up towards the microphone.
NOTE
If the voice recognition performance is not
satisfactory.
Refer to Voice Recognition Learning
Function (Speaker Enrollment) (Type A)
on page 5-57.
Refer to Troubleshooting on page 5-60.
Voice Recognition
Learning Function
(Speaker Enrollment)
The voice recognition learning function
enables voice recognition appropriate to
the characteristics of the user's voice. If
the recognition of the voice input
commands to the system is not adequate,
this function can largely improve the
system's voice recogni tion of the user. If
your voice can be recognized sufficiently
without using this function, you may not
realize the added benefit of the function.
To register your voice, the voice input
command list must be read out. Read out
the list when the vehicle is parked.
Perform the registration in as quiet a place
as possible (page 5-56). The registration
must be performed completely. The
required time is a f ew minutes. The user
needs to be seated in the driver's seat with
the voice input command list for voice
recognition learning visible.
▼ When voice recognition learning is
done for the first time
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Voice training”
3. Prompt: “This operation must be
performed in a quiet environment
while the vehicle is stopped. See the
owner's manual for the list of required
training phrases. Press and release the
talk button when you are ready to
begin. Press the hang-up button to
cancel at any time.”
4. Press the talk butto n with a short press.
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5. The voice guidance reads out the voiceinput command number (refer to the
voice input command list for voice
recognition learning). (Ex. “Please
read phrase 1”)
6. Say: [Beep] “0123456789” (Say the
voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)
7. Prompt: “Speaker en rollment is
complete.”
NOTE
If an error occurred in the voice
recognition learning, re-learning can be
done by pressing the talk button with a
short press.
▼ Voice recognition re-learning
If voice recognition learning has already
been done.
1. Press the pick-up
button or talk button
with a short press.
2. Say: [Beep] “Voice training”
3. Prompt: “Enrollment is enabled/
disabled. Would you like to disable/
enable or retrain?”
4. Say: [Beep] “Retrain”
5. Prompt: “This operation must be
performed in a q uiet environment
while the vehicle is stopped. See the
owner's manual for the list of required
training phrases. Press and release the
talk button when you are ready to
begin. Press the hang-up button to
cancel at any time.”
6. Press the talk butt on with a short press.
7. The voice guidance reads out the voice
input command number (refer to the
voice input command list for voice
recognition learning). (Ex. “Please
read phrase 1”)
8.Say: [Beep] “0123456789” (Say the
voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)
9. Prompt: “Speaker enrollment is
complete.”
NOTE
If an error occurred in the voice
recognition learning, re-learning can be
done by pressing the talk button with a
short press.
Voice input comman d list for voice
recognition learning
When reading out, the following points
must be observed:
•Read out the numbers one at a time
correctly and naturally.
(For example, “1234” must be read out
“one, two, three, four” not “twelve,
thirty four”.)
•Do not read out parentheses. “(” and
hyphens “-” are used for separating
numbers in a phone number.
Ex.
“(888) 555-1212” must be spoken “Eight,
eight, eight, five, five, five, one, two, one,
two.”
Phrase Command
1 0123456789
2 (888) 555-1212
3Call
4Dial
5Setup
6 Cancel
7Continue
8Help
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NOTE
•The applicable phrase appears in the
audio display.
•After user voice registration is
completed, voice guidance “Speaker
enrollment is complete” is announced.
Voice recognition learning on/off
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Voice training”
3. Prompt: “Enrollment is enabled/
disabled. Would you like to disable/
enable or retrain?”
4. Say: [Beep] “Disable” or “Enable”
5. When “Disable” is spoken, the voice
recognition learning is turned off.
When “Enable” is spoken, the voice
recognition learning is turned on.
6. Prompt: “Speaker Enrollment is
disabled/enabled.”
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Troubleshooting
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
•U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
•Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
•Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth
® Device pairing, c onnection problems
Symptom CauseSolution method
Unable to perform pairing ―First make sure the device is com-
patible with the Bluetooth
® unit,
and then check whether the Blue-
tooth
® function and the Find Mode/
Visible setting*1 on the device are
turned on. If pair ing is still not pos-
sible after this, contact an Author-
ized Mazda Dealer or Mazda Blue-
tooth
® Hands-Free Customer Serv-
ice.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.•Clear “Mazda” stored in the de-
vice.
•Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
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