Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording...............................................10
Perchlorate.......................................................12
Lincoln Automotive Financial Services..........................................................................12
Replacement Parts Recommendation..........................................................................13
Special Notices...............................................13
Mobile Communications Equipment.........14
Export Unique Options..................................14
Environment
Protecting the Environment.........................16
At a Glance
Instrument Panel Overview..........................17
Child Safety
General Information.......................................19
Installing Child Restraints.............................21
Booster Seats.................................................30
Child Restraint Positioning..........................33
Child Safety Locks.........................................35
Seatbelts
Principle of Operation...................................37
Fastening the Seatbelts...............................38
Seatbelt Height Adjustment.........................41
Seatbelt Warning Lamp and IndicatorChime...........................................................42
Seatbelt Reminder.........................................43
Child Restraint and Seatbelt Maintenance.........................................................................44
Seatbelt Extension........................................45
Personal Safety System™
Personal Safety System™.............................46
Supplementary Restraints System
Principle of Operation...................................47
Driver and Passenger Airbags...................48
Front Passenger Sensing System.............50
Side Airbags...................................................52
Driver and Passenger Knee Airbags........53
Safety Canopy™..............................................53
Crash Sensors and Airbag Indicator........55
Airbag Disposal..............................................56
Keys and Remote Controls
General Information on Radio Frequencies.........................................................................57
Remote Control..............................................58
Replacing a Lost Key or Remote Control..........................................................................61
MyKey™
Principle of Operation..................................62
Creating a MyKey..........................................63
Clearing All MyKeys......................................64
Checking MyKey System Status................64
Using MyKey With Remote Start Systems........................................................................65
MyKey Troubleshooting...............................65
Doors and Locks
Locking and Unlocking.................................67
Power Decklid..................................................71
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents
Pregnant women should always wear theirseatbelt. Position the lap belt portion of acombination lap and shoulder belt low acrossthe hips below the belly and worn as tightas comfort allows. Position the shoulder beltto cross the middle of the shoulder and thecenter of the chest.
Seatbelt Locking Modes
WARNING: If your vehicle is involvedin a crash, have the seatbelts and associatedcomponents inspected as soon as possible.Failure to follow this instruction could resultin personal injury or death.
All safety restraints in the vehicle arecombination lap and shoulder belts. Thedriver seatbelt has the vehicle sensitivelocking mode. The front outboard passengerand rear seatbelts have both the vehiclesensitive locking mode and the automaticlocking mode.
Vehicle Sensitive Mode
This is the normal retractor mode, whichallows free shoulder belt length adjustmentto your movements and locking in responseto vehicle movement. For example, if thedriver brakes suddenly or turns a cornersharply, or the vehicle receives an impact ofabout 5 mph (8 km/h) or more, thecombination seatbelts lock to help reduceforward movement of the driver andpassengers.
In addition, the retractor is designed to lockif you pull the webbing out too quickly. If theseatbelt retractor locks, slowly lower theheight adjuster to allow the seatbelt toretract. If the retractor does not unlock, pullthe seatbelt out slowly then feed a small
length of webbing back toward the stowedposition. For rear seatbelts, recline the rearseat backrest or push the seat backrestcushion away from the seatbelt. Feed a smalllength of webbing back toward the stowedposition.
Automatic Locking Mode
In this mode, the shoulder belt automaticallypre-locks. The belt retracts to remove anyslack in the shoulder belt. The automaticlocking mode is not available on the driverseatbelt.
When to Use the Automatic Locking Mode
Use this mode any time a child safety seat,except a booster, is installed in passengerfront or rear seating positions. Properlyrestrain children 12 years old and under in arear seating position whenever possible.See Child Safety (page 19).
How to Use the Automatic Locking Mode
Standard seatbelts
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SeatbeltsE142590
Note:The rear inflatable seatbelts arecompatible with most infant and child safetycar seats and belt positioning booster seatswhen properly installed. This is because theyare designed to fill with a cooled gas at alower pressure and at a slower rate thantraditional airbags. After inflation, theshoulder portion of the seatbelt remains coolto the touch.
The rear inflatable seatbelt consists of thefollowing:
•An inflatable bag in the shoulder seatbeltwebbing.
•Lap seatbelt webbing with automaticlocking mode.
•The same warning light, electroniccontrol and diagnostic unit as used forthe front seatbelts.
•Impact sensors in various parts of thevehicle.
How does the rear inflatable seatbeltsystem work?
The rear inflatable seatbelts function likestandard restraints in everyday usage.
During a crash of sufficient force, theinflatable belt inflates from inside thewebbing.
The fully inflated belt's increased diametermore effectively holds the occupant in theappropriate seating position, and spreadscrash forces over more area of the body thanregular seatbelts. This helps reduce pressureon the chest and helps control head andneck motion for passengers.
The rear inflatable seatbelts are designed toinflate in frontal or near-frontal crashes andin some side impact crashes and rollovercrashes. The fact that the rear inflatableseatbelt did not inflate in a crash does notmean that something is wrong with thesystem. Rather, it means the forces were notof the type sufficient to cause activation.
SEATBELT HEIGHT ADJUSTMENT
WARNING: Position the safety beltheight adjusters so that the belt rests acrossthe middle of your shoulder. Failure to adjustthe safety belt properly could reduce theeffectiveness of the safety belt and increasethe risk of injury in a crash.
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ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are properlyaimed at the assembly plant. If your vehiclehas been in an accident, the alignment ofyour headlamps should be checked by yourauthorized dealer.
Headlamp Aiming Target
8 feet (2.4 meters)A
Center height of lamp to groundB
25 feet (7.6 meters)C
Horizontal reference lineD
Vertical Aim Adjustment Procedure
1.Park the vehicle directly in front of a wallor screen on a level surface,approximately 25 ft (7.6 m) away.
2.Measure the height of the headlamp bulbcenter from the ground and mark an 8 ft(2.4 m) horizontal reference line on thevertical wall or screen at this height.
Note:To see a clearer light pattern foradjusting, you may want to block the lightfrom one headlamp while adjusting theother.
3. Turn on the low beam headlamps toilluminate the wall or screen and openthe hood.
4.On the wall or screen you will observe aflat zone of high intensity light located atthe top of the right hand portion of thebeam pattern. If the top edge of the highintensity light zone is not at the horizontalreference line, the headlamp will needto be adjusted.
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Roadside Assistance...................................262Vehicles Sold in Canada: Getting RoadsideAssistance.......................................................262Vehicles Sold in Canada: Roadside AssistanceProgram Coverage........................................263Vehicles Sold in Canada: Using RoadsideAssistance.......................................................263Vehicles Sold in the United States: GettingRoadside Assistance....................................262Vehicles Sold in the United States: UsingRoadside Assistance....................................262
Roadside Emergencies...............................262Running-InSee: Breaking-In.................................................259
Running Out of Fuel......................................179Refilling With a Portable Fuel Container........179
S
Safety Canopy™...............................................53Safety Precautions........................................177Scheduled Maintenance Record..............495Scheduled Maintenance............................486Seatbelt Extension.........................................45Seatbelt Height Adjustment..........................41Seatbelt Reminder..........................................43Belt-Minder™...........................................................43
Seatbelts...........................................................37Principle of Operation..........................................37
Seatbelt Warning Lamp and IndicatorChime..............................................................42Conditions of operation......................................42
Seats.................................................................146Security..............................................................77Settings...........................................................444911 Assist................................................................451Ambient Lighting................................................460Bluetooth..............................................................446Clock......................................................................446Display...................................................................462General..................................................................457Media Player........................................................445Mobile Apps.........................................................456Navigation............................................................453Phone.....................................................................447Radio......................................................................452SiriusXM................................................................453Sound....................................................................444Valet Mode...........................................................463Vehicle..................................................................460Voice Control.......................................................462Wi-Fi & Hotspot...................................................458
Side Airbags.....................................................52Side Sensing System..................................208Obstacle Distance Indicator............................209
Sitting in the Correct Position....................146Snow ChainsSee: Using Snow Chains..................................345
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance...............................................493Exceptions............................................................495
Speed ControlSee: Cruise Control...........................................222
Stability Control............................................203Principle of Operation.......................................203
Starting a Hybrid Electric VehicleSystem...........................................................167Automatic Shutdown..........................................168Fast Restart...........................................................168Guarding Against Exhaust Fumes..................169Important Ventilating Information...................169Switching Off Your Vehicle When It IsMoving...............................................................169Switching Off Your Vehicle When It IsStationary..........................................................169
Starting and Stopping the Engine.............166General Information............................................166
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Index