Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording...............................................10
Perchlorate.......................................................12
Lincoln Automotive Financial Services..........................................................................12
Replacement Parts Recommendation..........................................................................13
Special Notices...............................................13
Mobile Communications Equipment.........14
Export Unique Options..................................14
Environment
Protecting the Environment.........................16
At a Glance
Instrument Panel Overview..........................17
Child Safety
General Information.......................................19
Installing Child Restraints.............................21
Booster Seats.................................................30
Child Restraint Positioning..........................33
Child Safety Locks.........................................35
Seatbelts
Principle of Operation...................................37
Fastening the Seatbelts...............................38
Seatbelt Height Adjustment.........................41
Seatbelt Warning Lamp and IndicatorChime...........................................................42
Seatbelt Reminder.........................................43
Child Restraint and Seatbelt Maintenance.........................................................................44
Seatbelt Extension........................................45
Personal Safety System™
Personal Safety System™.............................46
Supplementary Restraints System
Principle of Operation...................................47
Driver and Passenger Airbags...................48
Front Passenger Sensing System.............50
Side Airbags...................................................52
Driver and Passenger Knee Airbags........53
Safety Canopy™..............................................53
Crash Sensors and Airbag Indicator........55
Airbag Disposal..............................................56
Keys and Remote Controls
General Information on Radio Frequencies.........................................................................57
Remote Control..............................................58
Replacing a Lost Key or Remote Control..........................................................................61
MyKey™
Principle of Operation..................................62
Creating a MyKey..........................................63
Clearing All MyKeys......................................64
Checking MyKey System Status................64
Using MyKey With Remote Start Systems........................................................................65
MyKey Troubleshooting...............................65
Doors and Locks
Locking and Unlocking.................................67
Power Decklid..................................................71
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction E270480 E71340 E71880 E231160 E67017
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal; and
•How fast the vehicle was traveling; and
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded (see limitationsregarding 911 Assist and Traffic, directionsand Information privacy below). However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the event datarecorder. Ford Motor Company and Fordof Canada do not access event datarecorder information without obtainingconsent, unless pursuant to court order or
where required by law enforcement, othergovernment authorities or other thirdparties acting with lawful authority. Otherparties may seek to access the informationindependently of Ford Motor Company andFord of Canada.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction
Note:Including to the extent that any lawpertaining to Event Data Recorders appliesto SYNC or its features, please note thefollowing: Once 911 Assist (if equipped) isenabled (set ON), 911 Assist may, throughany paired and connected cell phone,disclose to emergency services that thevehicle has been in a crash involving thedeployment of an airbag or, in certainvehicles, the activation of the fuel pumpshut-off. Certain versions or updates to 911Assist may also be capable of being usedto electronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or other detailsabout the vehicle or crash or personalinformation about the occupants to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot activate the 911 Assist feature. SeeSYNC™ 3 (page 371).
Additionally, when you connect to Traffic,Directions and Information (if equipped,U.S. only), the service uses GPS technologyand advanced vehicle sensors to collectthe vehicle’s current location, traveldirection, and speed (“vehicle travelinformation”), only to help provide you withthe directions, traffic reports, or businesssearches that you request. If you do notwant Ford or its vendors to receive thisinformation, do not activate the service. Formore information, see Traffic, Directionsand Information, Terms and Conditions.See SYNC™ 3 (page 371).
PERCHLORATE
Certain components in your vehicle such asairbag modules, seatbelt pretensioners andremote control batteries may containperchlorate material. Special handling mayapply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offersa full range of financing and lease plans tohelp you acquire your vehicle. We arededicated to providing answers, informationand a truly extraordinary experience.
Use the options below to contact us withquestions about your account or financingand we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction
Recommendations for Safety Restraints for Children
Recommended restraint typeChild size, height, weight, or ageChild
Use a child safety seat (sometimes called aninfant carrier, convertible seat, or toddlerseat).
Children weighing 40 lb (18 kg) or less (generally age four oryounger).Infants or toddlers
Use a belt-positioning booster seat.
Children who have outgrown or no longer properly fit in a childsafety seat (generally children who are less than 4 ft. 9 in. (1.45 m)tall, are greater than age four and less than age 12, and between40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) ifrecommended by your child restraint manufacturer).
Small children
Use a vehicle seatbelt having the lap beltsnug and low across the hips, shoulder beltcentered across the shoulder and chest, andseatback upright.
Children who have outgrown or no longer properly fit in a belt-positioning booster seat (generally children who are at least 4 ft.9 in. (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) ifrecommended by child restraint manufacturer).
Larger children
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Child Safety
•You are required by law to properly usesafety seats for infants and toddlers inthe United States and Canada.
•Many states and provinces require thatsmall children use approved boosterseats until they reach age eight, a heightof 4 feet 9 inches (1.45 meters) tall, or80 lb (36 kg). Check your local and stateor provincial laws for specificrequirements about the safety of childrenin your vehicle.
•When possible, always properly restrainchildren 12 years of age and under in arear seating position of your vehicle.Accident statistics suggest that childrenare safer when properly restrained in therear seating positions than in a frontseating position. See Front PassengerSensing System (page 50).
INSTALLING CHILD RESTRAINTS
Child Seats
Use a child safety seat (sometimes called aninfant carrier, convertible seat, or toddlerseat) for infants, toddlers, or childrenweighing 40 lb (18 kg) or less (generally agefour or younger).
Using Lap and Shoulder Belts
WARNING: Do not place a rearwardfacing child restraint in front of an activeairbag. Failure to follow this instruction couldresult in personal injury or death.
WARNING: Properly secure children12 years old and under in a rear seatingposition whenever possible. If you are unableto properly secure all children in a rearseating position, properly secure the largestchild on the front seat. If you must use aforward facing child restraint on the frontseat, move the seat as far back as possible.Failure to follow these instructions couldresult in personal injury or death.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Child SafetyE142594
WARNING: Depending on where yousecure a child restraint, and depending onthe child restraint design, you may blockaccess to certain seatbelt buckle assembliesand LATCH lower anchors, rendering thosefeatures potentially unusable. To avoid riskof injury, make sure occupants only useseating positions where they are able to beproperly restrained.
When installing a child safety seat withcombination lap and shoulder belts:
•Use the correct seatbelt buckle for thatseating position.
•Insert the belt tongue into the properbuckle until you hear a snap and feel itlatch. Make sure the tongue is securelyfastened in the buckle.
•Keep the buckle release button pointingup and away from the safety seat, withthe tongue between the child restraintand the release button, to preventaccidental unbuckling.
•Place the vehicle seat upon which thechild restraint will be installed in theupright position.
•Put the seatbelt in the automatic lockingmode. See Step 5. This vehicle does notrequire the use of a locking clip.
Perform the following steps when installingthe child restraint with combination lap andshoulder belts:
Note:Although the child restraint illustratedis a forward facing child restraint, the stepsare the same for installing a rear facing childrestraint.
Standard Seatbelts
1. Position the child safety seat in a seatwith a combination lap and shoulder belt.
2. After positioning the child safety seat inthe proper seating position, pull down onthe shoulder belt and then grasp theshoulder belt and lap belt togetherbehind the belt tongue.
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Child SafetyE142528 E142529
3. While holding the shoulder and lap beltportions together, route the tonguethrough the child restraint according tothe child restraint manufacturer'sinstructions. Be sure the belt webbing isnot twisted.
4. Insert the belt tongue into the properbuckle (the buckle closest to the directionthe tongue is coming from) for thatseating position until you hear a snap andfeel the latch engage. Make sure thetongue is latched securely by pulling onit.
5. To put the retractor in the automaticlocking mode, grasp the shoulder portionof the belt and pull downward until youpull all of the belt out.
Note:The automatic locking mode isavailable on the front passenger and rearseats.
6.Allow the belt to retract to remove slack.The belt clicks as it retracts to indicate itis in the automatic locking mode.
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Child SafetyE142530 E142531 E142875