2019 LINCOLN MKZ HYBRID steering

Keyless Entry...................................................73
Interior Luggage Compartment Release.........................................................................75
Security
Passive Anti-Theft System...........................77
Anti-Theft Alarm.............................................78
Steering Wheel
Adjusting the Steering Wheel....................80
Audio Control..................................................81
Voice Control...................................................81
Cruise Control................................................82
Information Display Control........................82
Heated Steering Wheel...............................82
Wipers and Washers
Windshield Wipers........................................83
Autowipers......................................................84
Windshield Washers.....................................85
Lighting
General Information......................................86
Lighting Control.............................................86
Autolamps........................................................87
Instrument Lighting Dimmer.......................88
Headlamp Exit Delay....................................88
Daytime Running Lamps..............................88
Automatic High Beam Control...................89
Adaptive Headlamps....................................90
Direction Indicators........................................91
Welcome Lighting...........................................91
Interior Lamps.................................................92
Ambient Lighting...........................................93
Windows and Mirrors
Power Windows.............................................94
Global Opening and Closing......................95
Exterior Mirrors...............................................95
Interior Mirror..................................................98
Sun Visors.......................................................99
Sun Shades.....................................................99
Moonroof.........................................................99
Instrument Cluster
Gauges...........................................................102
Warning Lamps and Indicators.................104
Audible Warnings and Indicators.............109
Information Displays
General Information.....................................110
Information Messages.................................121
Climate Control
Automatic Climate Control..........................141
Hints on Controlling the Interior Climate.......................................................................143
Heated Windshield......................................144
Heated Rear Window..................................144
Heated Exterior Mirrors..............................144
Cabin Air Filter..............................................144
Remote Start..................................................145
Seats
Sitting in the Correct Position...................146
Head Restraints.............................................147
Power Seats...................................................148
Memory Function.........................................152
Rear Seats......................................................153
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Active Park Assist........................................210
Rear View Camera.......................................218
Cruise Control
Principle of Operation................................222
Using Cruise Control..................................222
Using Adaptive Cruise Control................223
Driving Aids
Driver Alert....................................................232
Lane Keeping System................................234
Blind Spot Information System................239
Cross Traffic Alert.........................................241
Steering.........................................................245
Pre-Collision Assist.....................................246
Drive Control.................................................251
Load Carrying
Load Limit......................................................253
Towing
Towing a Trailer...........................................258
Towing the Vehicle on Four Wheels......258
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Collision, Damage or Fire Event..............267
Post-Crash Alert System...........................268
Transporting the Vehicle...........................269
Towing Points...............................................269
Customer Assistance
Getting the Services You Need................271
In California (U.S. Only)..............................272
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................273
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................274
Getting Assistance Outside the U.S. andCanada......................................................275
Ordering Additional Owner's Literature.......................................................................277
Reporting Safety Defects (U.S. Only)......277
Reporting Safety Defects (Canada Only)......................................................................278
Fuses
Fuse Specification Chart...........................279
Changing a Fuse.........................................295
Maintenance
General Information...................................298
Opening and Closing the Hood..............298
Under Hood Overview..............................299
Engine Oil Dipstick......................................301
Engine Oil Check.........................................301
Oil Change Indicator Reset......................302
Engine Coolant Check...............................302
Automatic Transmission Fluid Check......307
Brake Fluid Check.......................................307
Washer Fluid Check...................................308
Fuel Filter......................................................308
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Windshield defrosting system
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction E161353 E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E163957 E271982 E270969

Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storing diagnosticinformation about your vehicle. Thispotentially includes information about theperformance or status of various systemsand modules in the vehicle, such as engine,throttle, steering or brake systems. In orderto properly diagnose and service yourvehicle, Ford Motor Company (Ford ofCanada in Canada), and service and repairfacilities may access or share among themvehicle diagnostic information receivedthrough a direct connection to your vehiclewhen diagnosing or servicing your vehicle.Additionally, Ford Motor Company (Ford ofCanada, in Canada) may, where permittedby law, use vehicle diagnostic informationfor vehicle improvement or with otherinformation we may have about you, (forexample, your contact information), to offer
you products or services that may interestyou. Data may be provided to our serviceproviders such as part suppliers that mayhelp diagnose malfunctions, and who aresimilarly obligated to protect data. We retainthis data only as long as necessary toperform these functions or to comply withlaw. We may provide information whererequired in response to official requests tolaw enforcement or other governmentauthorities or third parties acting with lawfulauthority or court order, and such informationmay be used in legal proceedings. For U.S.only (if equipped), if you choose to useconnected apps and services, such as SYNCVehicle Health Report or MyFord Mobile App,you consent that certain diagnosticinformation may also be accessedelectronically by Ford Motor Company andFord authorized service facilities, and thatthe diagnostic information may be used toprovide services to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer you productsand services that may interest you, wherepermitted by law. For Canada only, for moreinformation, please review the Ford ofCanada privacy policy at www.ford.ca,
including our U.S. data storage and use ofservice providers in other jurisdictions whomay be subject to legal requirements inCanada, the United States and othercountries applicable to them, for example,lawful requirements to disclose personalinformation to governmental authorities inthose countries. See SYNC™ 3 (page 371).
Event Data Recording
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction

The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal; and
•How fast the vehicle was traveling; and
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded (see limitationsregarding 911 Assist and Traffic, directionsand Information privacy below). However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the event datarecorder. Ford Motor Company and Fordof Canada do not access event datarecorder information without obtainingconsent, unless pursuant to court order or
where required by law enforcement, othergovernment authorities or other thirdparties acting with lawful authority. Otherparties may seek to access the informationindependently of Ford Motor Company andFord of Canada.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction

Direction indicators. See DirectionIndicators (page 91).A
Instrument cluster. See Gauges(page 102). See Warning Lampsand Indicators (page 104).
B
Wiper lever. See Wipers andWashers (page 83).C
Information and entertainmentdisplay.D
Audio unit. See Audio Unit (page368).E
Hazard warning flasher switch.See Hazard Flashers (page 263).F
Parking aid switch. See ParkingAids (page 206).G
Heated rear window switch. SeeHeated Rear Window (page 144).H
Climate controls. See ClimateControl (page 141).I
Start button. See Keyless Entry(page 73).J
Entertainment, navigation andphone.K
Voice control. See Voice Control(page 81).L
Horn.M
Steering wheel adjustment. SeeAdjusting the Steering Wheel(page 80).
N
Cruise control switches. SeeUsing Cruise Control (page 222).O
Information display controls. SeeInformation Displays (page 110).P
Parking brake. See ElectricParking Brake (page 197).Q
Lighting control. See LightingControl (page 86). Instrumentlighting dimmer. See InstrumentLighting Dimmer (page 88).
R
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
At a Glance

PRINCIPLE OF OPERATION
WARNING: Airbags do not inflateslowly or gently, and the risk of injury from adeploying airbag is the greatest close to thetrim covering the airbag module.
WARNING: All occupants of yourvehicle, including the driver, should alwaysproperly wear their seatbelts, even when anairbag supplemental restraint system isprovided. Failure to properly wear yourseatbelt could seriously increase the risk ofinjury or death.
WARNING: Even with advancedrestraints systems, properly restrain children12 and under in a rear seating position.Failure to follow this could seriously increasethe risk of injury or death.
WARNING: Do not place your arms onthe airbag cover or through the steeringwheel. Failure to follow this instruction couldresult in personal injury.
WARNING: Keep the areas in front ofthe airbags free from obstruction. Do not affixanything to or over the airbag covers.Objects could become projectiles duringairbag deployment or in a sudden stop.Failure to follow this instruction could resultin personal injury or death.
WARNING: Airbags can kill or injure achild in a child restraint. Never place arear-facing child restraint in front of an activeairbag. If you must use a forward-facing childrestraint in the front seat, move the seat uponwhich the child restraint is installed all theway back.
WARNING: Do not attempt to service,repair, or modify the supplementary restraintsystem or associated components. Failureto follow this instruction could result inpersonal injury or death.
WARNING: Several airbag systemcomponents get hot after inflation. To reducethe risk of injury, do not touch them afterinflation.
WARNING: If a supplementary restraintsystem component has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow this instructioncould result in personal injury or death.
The airbags are a supplemental restraintsystem and are designed to work with theseatbelts to help protect the driver and rightfront passenger from certain upper bodyinjuries. Airbags do not inflate slowly; thereis a risk of injury from a deploying airbag.
Note:You will hear a loud bang and see acloud of harmless powdery residue if anairbag deploys. This is normal.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Supplementary Restraints System

The airbags inflate and deflate rapidly uponactivation. After airbag deployment, it isnormal to notice a smoke-like, powderyresidue or smell the burnt propellant. Thismay consist of cornstarch, talcum powder (tolubricate the bag) or sodium compounds (forexample, baking soda) that result from thecombustion process that inflates the airbag. Small amounts of sodium hydroxide may bepresent which may irritate the skin and eyes,but none of the residue is toxic.
While the system is designed to help reduceserious injuries, contact with a deployingairbag may also cause abrasions or swelling.Temporary hearing loss is also a possibilityas a result of the noise associated with adeploying airbag. Because airbags mustinflate rapidly and with considerable force,there is the risk of death or serious injuriessuch as fractures, facial and eye injuries orinternal injuries, particularly to occupantswho are not properly restrained or areotherwise out of position at the time of airbagdeployment. Thus, it is extremely importantthat occupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms onthe airbag cover or through the steeringwheel. Failure to follow this instruction couldresult in personal injury.
WARNING: Keep the areas in front ofthe airbags free from obstruction. Do not affixanything to or over the airbag covers.Objects could become projectiles duringairbag deployment or in a sudden stop.Failure to follow this instruction could resultin personal injury or death.
WARNING: Airbags can kill or injure achild in a child restraint. Never place arear-facing child restraint in front of an activeairbag. If you must use a forward-facing childrestraint in the front seat, move the seat uponwhich the child restraint is installed all theway back.
The driver and front passenger airbags willdeploy during significant frontal and nearfrontal crashes.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Supplementary Restraints SystemE151127