2019 LINCOLN MKZ HYBRID USB

Changing the 12V Battery.........................308
Checking the Wiper Blades.......................310
Changing the Wiper Blades......................310
Adjusting the Headlamps............................311
Changing a Bulb...........................................312
Changing the Engine Air Filter.................312
Vehicle Care
General Information.....................................314
Cleaning Products........................................314
Cleaning the Exterior..................................315
Waxing............................................................316
Cleaning the Engine....................................317
Cleaning the Windows and Wiper Blades.......................................................................317
Cleaning the Interior....................................318
Cleaning the Instrument Panel andInstrument Cluster Lens........................320
Cleaning Leather Seats.............................320
Repairing Minor Paint Damage.................321
Cleaning the Wheels...................................321
Vehicle Storage...........................................322
Body Styling Kits..........................................323
Wheels and Tires
Tire Sealant and Inflator Kit......................324
Tire Care.........................................................331
Using Summer Tires...................................345
Using Snow Chains.....................................345
Tire Pressure Monitoring System............346
Technical Specifications.............................351
Capacities and Specifications
Engine Specifications.................................353
Motorcraft Parts...........................................354
Vehicle Identification Number.................355
Vehicle Certification Label........................355
Transmission Code Designation.............356
Capacities and Specifications..................357
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
USB Port........................................................369
Media Hub....................................................369
SYNC™ 3
General Information.....................................371
Home Screen...............................................386
Using Voice Recognition...........................388
Entertainment...............................................398
Climate............................................................412
Phone..............................................................416
Navigation.....................................................424
Electric Vehicle Information......................435
Apps.................................................................441
Settings..........................................................444
SYNC™ 3 Troubleshooting.........................463
Accessories
Accessories...................................................481
Lincoln Protect
Lincoln Protect.............................................483
Scheduled Maintenance
General Maintenance Information..........486
Normal Scheduled Maintenance............490
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCCRules and with Licence exempt RSSStandards of Industry Canada. Operation issubject to the following two conditions:
•This device may not cause harmfulinterference, and
•This device must accept any interferencereceived, including interference that maycause undesired operation.
WARNING: Changes or modificationsnot expressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range. One of the followingcould cause a decrease in operating range:
•weather conditions
•nearby radio towers
•structures around the vehicle
•other vehicles parked next to yourvehicle
Other short-distance radio transmitters, suchas amateur radios, medical equipment,wireless headphones, remote controls andalarm systems may operate on the samefrequency as your remote control. If othertransmitters are operating on thosefrequencies, you may not be able to use yourremote control. Using your remote controlnear some types of electronic equipment,such as USB devices, computers or cellphones can interfere with remote operation.Operating your remote control near metal ormetallic-finished purses, bags or clothing caninterfere with remote operation. You can lockand unlock the doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Intelligent Access
The system uses a radio frequency signal tocommunicate with your vehicle and authorizeyour vehicle to unlock when one of thefollowing conditions are met:
•You touch the inside of any exterior doorhandle within 3 ft (1 m) proximity of anintelligent access key.
•You press the luggage compartmentbutton.
•You press a button on the transmitter.
If excessive radio frequency interference ispresent in the area or if the transmitterbattery is low, you may need to mechanicallyunlock your door. You can use themechanical key blade in your intelligentaccess key to open the driver door in thissituation. See Remote Control (page 58).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Keys and Remote Controls

CENTER CONSOLE
Stow items in the cup holder carefully asitems may become loose during hardbraking, acceleration or crashes, includinghot drinks which may spill.
Available console features include:
Front storage bin with remote USBport.A
Cup holders.B
Storage compartment with auxiliarypower point and USB port.C
Heated rear seats.D
AC power point, auxiliary powerpoint, and charger USB ports.E
Two auxiliary power points.F
Rear Seat Armrest
Cup holders.A
Storage compartment.B
OVERHEAD CONSOLE
Press near the rear edge of the door to openit.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Storage CompartmentsE228739 E225987 E224352

Protected ComponentFuse RatingFuse or Relay Number
Fuel door mechanism.10A213
Not used (spare).10A214
Run/start relay.–15
Power point 2 - console.20A116
Power point 4.20A117
Powertrain and hybrid powertrain control module - keepalive power.10A218
Run/start electronic power assist steering.10A219
Run/start lighting.10A220Adaptive cruise control.
Run/start transmission switch.15A221HEV inverter.
USB smart charger.5A222
Run/start: blind spot information system, rear view camera,heads-up display, shifter.15A223
Not used.–24
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Fuses

Inserting a CD (If Equipped)
Insert a CD into the CD slot.
Selecting the Audio Modes
Press and release the button toaccess different audio modes, forexample AM, FM and CD.
Switching the Audio Unit On and Off
Press and release the button.
Using Seek, Fast Forward and Reverse
In radio mode, select a frequency band andpress and release either button. The systemstops at the first station it finds in thatdirection.
In CD mode, press and release to select thenext or previous track. Press and hold tomove quickly forward or backward throughthe current track.
In satellite radio mode, press and release toselect the next or previous satellite radiostation. If you select a specific category (suchas jazz, rock or news), press to find the nextor previous station in the category you select.
USB PORT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices, if supported.
MEDIA HUB
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against the
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Audio SystemE265276 E201595

use of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
The media hub may be on the instrumentpanel or center console.
The media hub may contain one or more ofthe following inputs:
•USB ports. See USB Port (page 369).
•Audio input jack.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Audio System

Messages may also appear in the status barto provide you with notifications. You canselect the message to view the associatedfeature.
Feature Bar
FunctionsFeature Bar Item
Allows you to control the media playing in your vehicle. You cancontrol all audio features including AM, FM and satellite radio, CDs,and media streaming over a Bluetooth device or through a USBconnection.
Audio
Allows you to adjust the temperature, fan speed and airflow withinthe vehicle.Climate
Allows you to make calls, receive calls, and access the phonebookof your connected device.Phone
Allows you to see your vehicle's location on a virtual road map, getdriving directions to your destination and find points of interest alongyour route.
Navigation
(If equipped)
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicle istraveling, not true direction (for example, ifthe vehicle is traveling west, the middle ofthe compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Controls on the SteeringWheel
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press and holdto end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a call orswitch between calls.
PHONE REJECT: Press to end a call or rejectan incoming call.
Note:On some models, SEEK NEXT may becombined with PHONE REJECT and SEEKPREVIOUS may be combined with PHONEACCEPT.
M: Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 80).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
•Power: Switch the audio system on andoff.
•VOL: Control the volume of playingaudio.
•Seek and Tune: Use as you normallywould in audio modes.
•Eject: Eject a CD from the audio system.
•SOURCE or MEDIA: Press repeatedly toadvance through available media modes.
•SOUND: Press to access the Soundmenu where you can adjust sound andother audio settings.
•1-6: Press and hold to store or press toselect an AM, FM or SIRIUS memorypreset. See Audio System (page 366).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3