2019 LINCOLN MKZ HYBRID window

Keyless Entry...................................................73
Interior Luggage Compartment Release.........................................................................75
Security
Passive Anti-Theft System...........................77
Anti-Theft Alarm.............................................78
Steering Wheel
Adjusting the Steering Wheel....................80
Audio Control..................................................81
Voice Control...................................................81
Cruise Control................................................82
Information Display Control........................82
Heated Steering Wheel...............................82
Wipers and Washers
Windshield Wipers........................................83
Autowipers......................................................84
Windshield Washers.....................................85
Lighting
General Information......................................86
Lighting Control.............................................86
Autolamps........................................................87
Instrument Lighting Dimmer.......................88
Headlamp Exit Delay....................................88
Daytime Running Lamps..............................88
Automatic High Beam Control...................89
Adaptive Headlamps....................................90
Direction Indicators........................................91
Welcome Lighting...........................................91
Interior Lamps.................................................92
Ambient Lighting...........................................93
Windows and Mirrors
Power Windows.............................................94
Global Opening and Closing......................95
Exterior Mirrors...............................................95
Interior Mirror..................................................98
Sun Visors.......................................................99
Sun Shades.....................................................99
Moonroof.........................................................99
Instrument Cluster
Gauges...........................................................102
Warning Lamps and Indicators.................104
Audible Warnings and Indicators.............109
Information Displays
General Information.....................................110
Information Messages.................................121
Climate Control
Automatic Climate Control..........................141
Hints on Controlling the Interior Climate.......................................................................143
Heated Windshield......................................144
Heated Rear Window..................................144
Heated Exterior Mirrors..............................144
Cabin Air Filter..............................................144
Remote Start..................................................145
Seats
Sitting in the Correct Position...................146
Head Restraints.............................................147
Power Seats...................................................148
Memory Function.........................................152
Rear Seats......................................................153
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Changing the 12V Battery.........................308
Checking the Wiper Blades.......................310
Changing the Wiper Blades......................310
Adjusting the Headlamps............................311
Changing a Bulb...........................................312
Changing the Engine Air Filter.................312
Vehicle Care
General Information.....................................314
Cleaning Products........................................314
Cleaning the Exterior..................................315
Waxing............................................................316
Cleaning the Engine....................................317
Cleaning the Windows and Wiper Blades.......................................................................317
Cleaning the Interior....................................318
Cleaning the Instrument Panel andInstrument Cluster Lens........................320
Cleaning Leather Seats.............................320
Repairing Minor Paint Damage.................321
Cleaning the Wheels...................................321
Vehicle Storage...........................................322
Body Styling Kits..........................................323
Wheels and Tires
Tire Sealant and Inflator Kit......................324
Tire Care.........................................................331
Using Summer Tires...................................345
Using Snow Chains.....................................345
Tire Pressure Monitoring System............346
Technical Specifications.............................351
Capacities and Specifications
Engine Specifications.................................353
Motorcraft Parts...........................................354
Vehicle Identification Number.................355
Vehicle Certification Label........................355
Transmission Code Designation.............356
Capacities and Specifications..................357
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
USB Port........................................................369
Media Hub....................................................369
SYNC™ 3
General Information.....................................371
Home Screen...............................................386
Using Voice Recognition...........................388
Entertainment...............................................398
Climate............................................................412
Phone..............................................................416
Navigation.....................................................424
Electric Vehicle Information......................435
Apps.................................................................441
Settings..........................................................444
SYNC™ 3 Troubleshooting.........................463
Accessories
Accessories...................................................481
Lincoln Protect
Lincoln Protect.............................................483
Scheduled Maintenance
General Maintenance Information..........486
Normal Scheduled Maintenance............490
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction E270480 E71340 E71880 E231160 E67017

Windshield defrosting system
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction E161353 E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E163957 E271982 E270969

Direction indicators. See DirectionIndicators (page 91).A
Instrument cluster. See Gauges(page 102). See Warning Lampsand Indicators (page 104).
B
Wiper lever. See Wipers andWashers (page 83).C
Information and entertainmentdisplay.D
Audio unit. See Audio Unit (page368).E
Hazard warning flasher switch.See Hazard Flashers (page 263).F
Parking aid switch. See ParkingAids (page 206).G
Heated rear window switch. SeeHeated Rear Window (page 144).H
Climate controls. See ClimateControl (page 141).I
Start button. See Keyless Entry(page 73).J
Entertainment, navigation andphone.K
Voice control. See Voice Control(page 81).L
Horn.M
Steering wheel adjustment. SeeAdjusting the Steering Wheel(page 80).
N
Cruise control switches. SeeUsing Cruise Control (page 222).O
Information display controls. SeeInformation Displays (page 110).P
Parking brake. See ElectricParking Brake (page 197).Q
Lighting control. See LightingControl (page 86). Instrumentlighting dimmer. See InstrumentLighting Dimmer (page 88).
R
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
At a Glance

WARNING: All occupants of yourvehicle, including the driver, should alwaysproperly wear their seatbelts, even when anairbag supplemental restraint system isprovided. Failure to properly wear yourseatbelt could seriously increase the risk ofinjury or death.
WARNING: To reduce risk of injury, donot obstruct or place objects in thedeployment path of the airbag.
WARNING: If a supplementary restraintsystem component has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow this instructioncould result in personal injury or death.
The Safety Canopy deploys during significantside crashes or when a certain likelihood ofa rollover event is detected by the rolloversensor. The Safety Canopy is mounted tothe roof side rail sheet metal, behind theheadliner, above each row of seats. In certainsideways crashes or rollover events, the
Safety Canopy will be activated, regardlessof which seats are occupied. The SafetyCanopy is designed to inflate between theside window area and occupants to furtherenhance protection provided in side impactcrashes and rollover events.
The system consists of the following:
•Safety Canopy curtain airbags above thetrim panels over the front and rear sidewindows identified by a label or wordingon the headliner or roof-pillar trim.
•A flexible headliner which opens abovethe side doors to allow air curtaindeployment
· Crash sensors and monitoringsystem with a readiness indicator.See Crash Sensors and AirbagIndicator (page 55).
Properly restrain children 12 years old andunder in the rear seats. The Safety Canopywill not interfere with children restrainedusing a properly installed child or boosterseat because it is designed to inflatedownward from the headliner above thedoors along the side window opening.
The design and development of the SafetyCanopy included recommended testingprocedures that were developed by a groupof automotive safety experts known as theSide Airbag Technical Working Group. Theserecommended testing procedures helpreduce the risk of injuries related to thedeployment of side airbags (including theSafety Canopy).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Supplementary Restraints SystemE75004 E67017

Remote Starting your Vehicle
Note: You must press each button withinthree seconds of each other. If you do notfollow this sequence, your vehicle does notstart remotely, the direction indicators donot flash twice and the horn does not sound.
The label on your transmitter details thestarting procedure.
1. Press the lock button to lock all thedoors.
2.Press the remote start button twice. Theexterior lamps flash twice.
A tone sounds if the system fails to start.
Note:You must press the push buttonignition switch on the instrument panel oncewhile applying the brake pedal beforedriving your vehicle.
The power windows do not work duringremote start and the radio does not turn onautomatically.
The parking lamps remain on and yourvehicle will run for 5, 10 or 15 minutes,depending on the setting.
Extending the Engine Running Time
To extend the engine running time durationof your vehicle during remote start, repeatsteps 1 and 2 while the engine is running. Ifthe duration is set to 15 minutes, the durationextends by another 15 minutes. For example,if your vehicle had been running from thefirst remote start for 5 minutes, your vehiclecontinues to run now for a total of 30minutes. You can extend the engine runningtime duration to a maximum of 30 minutes.
Wait at least five seconds before remotestarting after the engine stops running.
Turning Your Vehicle Off After RemoteStarting
Press the button once. Yourvehicle and the parking lamps turnoff.
You may have to be closer to your vehiclethan when starting due to ground reflectionand the added noise of your running vehicle.
You can switch this feature on or off in theinformation display. See General Information(page 110).
Memory Feature
You can program your intelligent access keyto recall memory positions. See MemoryFunction (page 152).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls canbe purchased from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle. See PassiveAnti-Theft System (page 77).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Keys and Remote ControlsE138626 E138625

LOCKING AND UNLOCKING
You can use the power door lock control orthe remote control to lock and unlock yourvehicle.
Power Door Locks
The power door lock control is on the driverand front passenger door panels.
Unlock.A
Lock.B
Door Lock Indicator
An LED on each door window trim illuminateswhen you lock the door. It remains on forup to 10 minutes after you switch the ignitionoff.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,the power door lock switch and interior trunkrelease switch will not operate after 20seconds. You must unlock your vehicle withthe remote control or keyless keypad, orswitch the ignition on, to restore function tothese switches. You can switch this featureon or off in the information display. SeeInformation Messages (page 121).
Note:Switch the ignition on and off afterchanging the setting in the informationdisplay.
Rear Door Unlocking and Opening
Pull the interior door handle twice to unlockand open a rear door. The first pull unlocksthe door and the second pull opens the door.
Remote Control
You can use the remote control at any time.
Unlocking the Doors (Two-Stage Unlock)
Press the button to unlock thedriver door.
Press the button again within threeseconds to unlock all doors. A tone soundsand the direction indicators flash.
Press and hold both the lock and unlockbuttons on the remote control for threeseconds to change between driver door orall doors unlock mode. The directionindicators will flash twice to indicate achange to the unlocking mode. Driver doormode only unlocks the driver door when youpress the unlock button once. All door modeunlocks all doors when you press the unlockbutton once. The unlocking mode appliesto the remote control, keyless entry keypadand intelligent access. You can also changebetween the unlocking modes using theinformation display. See InformationMessages (page 121).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Doors and LocksE138628 E138629