Keyless Entry...................................................73
Interior Luggage Compartment Release.........................................................................75
Security
Passive Anti-Theft System...........................77
Anti-Theft Alarm.............................................78
Steering Wheel
Adjusting the Steering Wheel....................80
Audio Control..................................................81
Voice Control...................................................81
Cruise Control................................................82
Information Display Control........................82
Heated Steering Wheel...............................82
Wipers and Washers
Windshield Wipers........................................83
Autowipers......................................................84
Windshield Washers.....................................85
Lighting
General Information......................................86
Lighting Control.............................................86
Autolamps........................................................87
Instrument Lighting Dimmer.......................88
Headlamp Exit Delay....................................88
Daytime Running Lamps..............................88
Automatic High Beam Control...................89
Adaptive Headlamps....................................90
Direction Indicators........................................91
Welcome Lighting...........................................91
Interior Lamps.................................................92
Ambient Lighting...........................................93
Windows and Mirrors
Power Windows.............................................94
Global Opening and Closing......................95
Exterior Mirrors...............................................95
Interior Mirror..................................................98
Sun Visors.......................................................99
Sun Shades.....................................................99
Moonroof.........................................................99
Instrument Cluster
Gauges...........................................................102
Warning Lamps and Indicators.................104
Audible Warnings and Indicators.............109
Information Displays
General Information.....................................110
Information Messages.................................121
Climate Control
Automatic Climate Control..........................141
Hints on Controlling the Interior Climate.......................................................................143
Heated Windshield......................................144
Heated Rear Window..................................144
Heated Exterior Mirrors..............................144
Cabin Air Filter..............................................144
Remote Start..................................................145
Seats
Sitting in the Correct Position...................146
Head Restraints.............................................147
Power Seats...................................................148
Memory Function.........................................152
Rear Seats......................................................153
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Table of Contents
Windshield defrosting system
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
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Introduction E161353 E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E163957 E271982 E270969
P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft parts wheneveryour vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts that conformto the specifications detailed in this Owner’sManual. Genuine Ford and Motorcraft partsmeet or exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish, structuralintegrity, corrosion protection and dentresistance. During vehicle development wevalidate that these parts deliver the intendedlevel of protection as a whole system. Agreat way to know for sure you are gettingthis level of protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Lincoln Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not be coveredby the Lincoln Warranty. For additionalinformation, refer to the terms and conditionsof the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is coveredand what is not covered by your vehicle’sNew Vehicle Limited Warranty, see theWarranty Manual that is provided to youalong with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death or seriousinjury to yourself and others if you do notfollow the instruction highlighted by thewarning symbol. Failure to follow the specificwarnings and instructions could result inpersonal injury.
WARNING: NEVER use a rearwardfacing child restraint on a seat protected byan ACTIVE AIRBAG in front of it, DEATH orSERIOUS INJURY to the CHILD can occur.
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Introduction
Direction indicators. See DirectionIndicators (page 91).A
Instrument cluster. See Gauges(page 102). See Warning Lampsand Indicators (page 104).
B
Wiper lever. See Wipers andWashers (page 83).C
Information and entertainmentdisplay.D
Audio unit. See Audio Unit (page368).E
Hazard warning flasher switch.See Hazard Flashers (page 263).F
Parking aid switch. See ParkingAids (page 206).G
Heated rear window switch. SeeHeated Rear Window (page 144).H
Climate controls. See ClimateControl (page 141).I
Start button. See Keyless Entry(page 73).J
Entertainment, navigation andphone.K
Voice control. See Voice Control(page 81).L
Horn.M
Steering wheel adjustment. SeeAdjusting the Steering Wheel(page 80).
N
Cruise control switches. SeeUsing Cruise Control (page 222).O
Information display controls. SeeInformation Displays (page 110).P
Parking brake. See ElectricParking Brake (page 197).Q
Lighting control. See LightingControl (page 86). Instrumentlighting dimmer. See InstrumentLighting Dimmer (page 88).
R
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
At a Glance
7.Try to pull the belt out of the retractor tomake sure the retractor is in theautomatic locking mode (you should notbe able to pull more belt out). If theretractor is not locked, unbuckle the beltand repeat Steps 5 and 6.
8. Remove remaining slack from the belt.Force the seat down with extra weight,for example, by pressing down orkneeling on the child restraint whilepulling up on the shoulder belt in orderto force slack from the belt. This isnecessary to remove the remaining slackthat exists once the extra weight of the
child is added to the child restraint. It alsohelps to achieve the proper snugness ofthe child restraint to your vehicle.Sometimes, a slight lean toward thebuckle provides extra help to removeremaining slack from the belt.
9. Attach the tether strap (if the childrestraint is equipped).
10. Before placing the child in the seat,forcibly move the seat forward and backto make sure the seat is securely heldin place. To check this, grab the seat atthe belt path and attempt to move itside to side and forward and back.There should be no more than 1 in(2.5 cm) of movement for properinstallation.
We recommend checking with a NHTSACertified Child Passenger Safety Technicianto make certain the child restraint is properlyinstalled. In Canada, check with TransportCanada for referral to a Child Car Seat Clinic.
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Child SafetyE142533 E142534
8. Remove remaining slack from the belt.Force the seat down with extra weight,for example, by pressing down orkneeling on the child restraint whilepulling down on the lap belt in order toforce slack from the belt. This isnecessary to remove the remaining slackthat will exist once the extra weight ofthe child is added to the child restraint.It also helps to achieve the propersnugness of the child restraint to yourvehicle. Sometimes, a slight lean towardthe buckle will additionally help toremove remaining slack from the belt.
9. Attach the tether strap (if the childrestraint is equipped).
10. Before placing the child in the seat,forcibly move the seat forward and backto make sure the seat is securely heldin place. To check this, grab the seat atthe belt path and attempt to move itside to side and forward and back.There should be no more than 1 in(2.5 cm) of movement for properinstallation.
We recommend checking with a NHTSACertified Child Passenger Safety Technicianto make certain the child restraint is properlyinstalled. In Canada, check with TransportCanada for referral to a Child Car Seat Clinic.
Using Lower Anchors and Tethers for
CHildren (LATCH)
WARNING: Do not attach two childsafety restraints to the same anchor. In acrash, one anchor may not be strong enoughto hold two child safety restraint attachmentsand may break, causing serious injury ordeath.
WARNING: Depending on where yousecure a child restraint, and depending onthe child restraint design, you may blockaccess to certain seatbelt buckle assembliesand LATCH lower anchors, rendering thosefeatures potentially unusable. To avoid riskof injury, make sure occupants only useseating positions where they are able to beproperly restrained.
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Child SafetyE146525 E142534
•Seatbelt pretensioner at the frontoutboard seating positions.
•Belt tension sensor at the outboardpassenger seating position.
•Seatbelt warning light and chime.
•Crash sensors and monitoring systemwith readiness indicator.
The seatbelt pretensioners at the frontseating positions are designed to tighten theseatbelts when activated. In frontal andnear-frontal crashes, the seatbeltpretensioners may be activated alone or, ifthe crash is of sufficient severity, togetherwith the front airbags. The pretensioners mayalso activate when the Safety Canopydeploys.
FASTENING THE SEATBELTS
Standard belts shown, inflatable belts similar
The front outboard and rear safety restraintsin the vehicle are combination lap andshoulder belts.
1. Insert the belt tongue into the properbuckle (the buckle closest to the directionthe tongue is coming from) until you heara snap and feel it latch. Make sure yousecurely fasten the tongue in the buckle.
2. To unfasten, press the release buttonand remove the tongue from the buckle.
Using Seatbelts During Pregnancy
WARNING: Always ride and drive withyour seatback upright and properly fastenyour seatbelt. Fit the lap portion of theseatbelt snugly and low across the hips.Position the shoulder portion of the seatbeltacross your chest. Pregnant women mustfollow this practice. See the following figure.
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SeatbeltsE71880 E67017 E142587 E142588
Note:The rear inflatable seatbelts arecompatible with most infant and child safetycar seats and belt positioning booster seatswhen properly installed. This is because theyare designed to fill with a cooled gas at alower pressure and at a slower rate thantraditional airbags. After inflation, theshoulder portion of the seatbelt remains coolto the touch.
The rear inflatable seatbelt consists of thefollowing:
•An inflatable bag in the shoulder seatbeltwebbing.
•Lap seatbelt webbing with automaticlocking mode.
•The same warning light, electroniccontrol and diagnostic unit as used forthe front seatbelts.
•Impact sensors in various parts of thevehicle.
How does the rear inflatable seatbeltsystem work?
The rear inflatable seatbelts function likestandard restraints in everyday usage.
During a crash of sufficient force, theinflatable belt inflates from inside thewebbing.
The fully inflated belt's increased diametermore effectively holds the occupant in theappropriate seating position, and spreadscrash forces over more area of the body thanregular seatbelts. This helps reduce pressureon the chest and helps control head andneck motion for passengers.
The rear inflatable seatbelts are designed toinflate in frontal or near-frontal crashes andin some side impact crashes and rollovercrashes. The fact that the rear inflatableseatbelt did not inflate in a crash does notmean that something is wrong with thesystem. Rather, it means the forces were notof the type sufficient to cause activation.
SEATBELT HEIGHT ADJUSTMENT
WARNING: Position the safety beltheight adjusters so that the belt rests acrossthe middle of your shoulder. Failure to adjustthe safety belt properly could reduce theeffectiveness of the safety belt and increasethe risk of injury in a crash.
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SeatbeltsE146364 E146365