2019 LINCOLN MKZ HYBRID oil change

Active Park Assist........................................210
Rear View Camera.......................................218
Cruise Control
Principle of Operation................................222
Using Cruise Control..................................222
Using Adaptive Cruise Control................223
Driving Aids
Driver Alert....................................................232
Lane Keeping System................................234
Blind Spot Information System................239
Cross Traffic Alert.........................................241
Steering.........................................................245
Pre-Collision Assist.....................................246
Drive Control.................................................251
Load Carrying
Load Limit......................................................253
Towing
Towing a Trailer...........................................258
Towing the Vehicle on Four Wheels......258
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Collision, Damage or Fire Event..............267
Post-Crash Alert System...........................268
Transporting the Vehicle...........................269
Towing Points...............................................269
Customer Assistance
Getting the Services You Need................271
In California (U.S. Only)..............................272
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................273
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................274
Getting Assistance Outside the U.S. andCanada......................................................275
Ordering Additional Owner's Literature.......................................................................277
Reporting Safety Defects (U.S. Only)......277
Reporting Safety Defects (Canada Only)......................................................................278
Fuses
Fuse Specification Chart...........................279
Changing a Fuse.........................................295
Maintenance
General Information...................................298
Opening and Closing the Hood..............298
Under Hood Overview..............................299
Engine Oil Dipstick......................................301
Engine Oil Check.........................................301
Oil Change Indicator Reset......................302
Engine Coolant Check...............................302
Automatic Transmission Fluid Check......307
Brake Fluid Check.......................................307
Washer Fluid Check...................................308
Fuel Filter......................................................308
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Lane Keeping System
ActionMessage
The system has malfunctioned. Contact your authorized dealer as soon as possible.Lane Keeping Sys. Malfunction ServiceRequired
The system has detected a condition that has caused the system to be temporarily unavailable.Front Camera Temporarily Not Available
The system has detected a condition that requires the windshield to be cleaned to operateproperly.Front Camera Low Visibility Clean Screen
The system has malfunctioned. Contact your authorized dealer as soon as possible.Front Camera Malfunction ServiceRequired
Displayed when the system requests the driver to keep their hands on the steering wheel.Keep Hands on Steering Wheel
Maintenance
ActionMessage
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your authorized dealer assoon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See General Maintenance Information(page 486).Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See General Maintenance Information (page 486).Oil Change Required
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Information Displays

AnswerQuestion
In order to make sure that the climate control system can begin heatingthe cabin or defrosting the windshield as soon as a driver requestsit, the engine coolant temperature has to be kept sufficiently hot.Keeping the engine on is required to maintain the correct coolanttemperature.
Why does my engine stay on when it is extremely cold outside?
Your vehicle's engine and transmission are designed to deliver thepower you need at the most efficient engine speed. This may behigher than expected during heavy accelerations, and may fluctuatewhen driving at a steady speed. These are characteristics of theAtkinson engine cycle and the transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high sometimes when I accelerate?
The fan noise comes from a fan located next to the high voltagebattery pack. This fan turns on when the battery requires cooling air.The fan speed, and associated noise level, will change according tothe amount of cooling required to maintain good performance. Main-taining the battery temperature at optimal conditions also prolongsthe useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear of my hybrid?
Change the engine oil every 10,000 mi (16,000 km) or once per yearunder normal operating conditions.What is the engine oil change service interval?
Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline) fuel, butyou may notice slightly reduced fuel economy because ethanolcontains less energy per gallon than gasoline. Your hybrid vehicle isnot designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how will it affect my fueleconomy?
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Unique Driving Characteristics

OIL CHANGE INDICATOR RESET
Use the information display controls on thesteering wheel to reset the oil changeindicator.
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scroll tothe following message.
Settings
Press the right arrow button,then from this menu scroll tothe following message.
Vehicle
Press the right arrow button,then from this menu scroll tothe following message.
Oil Life
Press and hold the OK buttonuntil the instrument clusterdisplays the followingmessage.
Hold OK toReset
Reset Successful
Action and descriptionMessage
When the oil change indicatorresets the instrument clusterdisplays 100%.
Remaining Life
{00}%
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
WARNING: Never remove the coolantreservoir cap when the engine is running orhot.
WARNING: Do not put coolant in thewindshield washer reservoir. If sprayed onthe windshield, coolant could make it difficultto see through the windshield.
WARNING: To reduce the risk ofpersonal injury, make sure the engine is coolbefore unscrewing the coolant pressure reliefcap. The cooling system is under pressure.Steam and hot liquid can come out forcefullywhen you loosen the cap slightly.
WARNING: Do not add coolant furtherthan the MAX mark.
Your vehicle has two separate coolingsystems. One for cooling the engine and aseparate system for cooling the invertersystem controller that is specific to the hybridoperating system. The two systems operatesimilarly, with the inverter system controllercooling system generally operating at a lowertemperature and pressure.
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Maintenance

VEHICLE STORAGE
If you plan on storing your vehicle for 30days or more, read the followingmaintenance recommendations to make sureyour vehicle stays in good operatingcondition.
We engineer and test all motor vehicles andtheir components for reliable, regular driving.Under various conditions, long-term storagemay lead to degraded engine performanceor failure unless you use specific precautionsto preserve engine components.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If vehicles are stored outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly to removedirt, grease, oil, tar or mud from exteriorsurfaces, rear-wheel housing and theunderside of front fenders.
•Periodically wash your vehicle if it isstored in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessary whenyou wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches with alight grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Engine
•Change the engine oil and filter prior tostorage because used engine oil containscontaminates which may cause enginedamage.
•Start the engine every 15 days for aminimum of 15 minutes. Run at fast idlewith the climate controls set to defrostuntil the engine reaches normaloperating temperature.
•With your foot on the brake, shift throughall the gears while the engine is running.
•We recommend that you change theengine oil before you use your vehicleagain.
Fuel system
•Fill the fuel tank with high-quality fueluntil the first automatic shutoff of the fuelpump nozzle.
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Vehicle Care

CapacityItem
20 oz (0.567 kg)A/C Refrigerant (Mexico).
5.24 fl oz (155 ml)A/C Refrigerant Compressor Oil.
1 Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials
SpecificationName
WSS-M2C947-B1Motor oil (U.S. and Mexico):Motorcraft® SAE 0W-20 Synthetic Blend Motor OilXO-0W20-QSP
WSS-M2C947-B1Motor oil (Canada):SAE 0W-20
WSS-M97B44-D2Engine coolant (U.S. and Mexico):Motorcraft® Orange Prediluted Antifreeze/CoolantVC-3DIL-B
WSS-M97B44-D2Engine coolant (Canada):Motorcraft® Orange Prediluted Antifreeze/CoolantCVC-3DIL-B
WSS-M97B44-D2Inverter system controller coolant (U.S. and Mexico)
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Capacities and Specifications

Your vehicle is equipped with an informationdisplay, which indicates the proper oilchange interval. This interval may be up toone year or 10,000 mi (16,000 km).
When ENGINE OIL CHANGE DUE or OILCHANGE REQUIRED appears in theinformation display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 mi (800 km)of the ENGINE OIL CHANGE DUE or OILCHANGE REQUIRED message appearing.Make sure you reset the oil monitoringsystem after each oil change. See OilChange Indicator Reset (page 302).
If your information display resetsprematurely, becomes inoperative or thevehicle battery becomes discharged ordisconnected, the oil monitoring systemresets to 100% oil life. You should changeyour engine oil one year or 10,000 mi(16,000 km) from the previous oil change.Never exceed one year or 10,000 mi(16,000 km) between oil change intervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performance systems.Every manufacturer develops these systemsusing different specifications andperformance features. That is why it isimportant to rely upon your dealership toproperly diagnose and repair your vehicle.
Ford Motor Company has recommendedmaintenance intervals for various parts andcomponent systems based upon engineeringtesting. Ford Motor Company relies upon thistesting to determine the most appropriatemileage for replacement of oils and fluids toprotect your vehicle at the lowest overall costto you and recommends againstmaintenance schedules that deviate fromthe scheduled maintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft or Ford-authorizedre-manufactured replacement partsengineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford WorkshopManual list the recommended additives andchemicals for your vehicle. We do notrecommend using chemicals or additives notapproved by us as part of your vehicle’snormal maintenance. Please consult yourwarranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normaloperating characteristic and, by itself, doesnot necessarily indicate a concern or that thefluid needs to be changed. However, aqualified expert, such as the factory-trainedtechnicians at your dealership, shouldinspect discolored fluids that also show signsof overheating or foreign materialcontamination immediately.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance

Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is a viableway to change fluid for many vehiclesub-systems during scheduled maintenance.
It is critical that systems are flushed only withnew fluid that is the same as that requiredto fill and operate the system or using aFord-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance