Multi-point Inspection
Tires for wear and proper pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
Hazard warning system operation
1 Brake, coolant recovery reservoir, automatic transmission and window washer2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensive wayto perform a thorough inspection of yourvehicle. Your checklist gives you immediatefeedback on the overall condition of yourvehicle.
NORMAL SCHEDULED MAINTENANCE
490
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance
Right-Hand Side....................................................36
Cleaning Leather Seats..............................320Cleaning Products.........................................314Materials................................................................314
Cleaning the Engine.....................................317Cleaning the Exterior....................................315Cleaning the Headlamps...................................315Exterior Chrome Parts........................................316Exterior Plastic Parts...........................................316Stripes or Graphics.............................................316Underbody............................................................316Under Hood..........................................................316
Cleaning the Instrument Panel andInstrument Cluster Lens...........................320Cleaning the Interior.....................................318Cleaning Alcantara Microfiber ClothFabric.................................................................318
Cleaning the Wheels....................................321Cleaning the Windows and WiperBlades............................................................317Clearing All MyKeys.......................................64Climate.............................................................412Climate Control...............................................141Climate Controlled Seats............................155Cooled Seats........................................................156
Collision, Damage or Fire Event...............267Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles Equipped WithHigh Voltage Batteries.................................267
Coolant CheckSee: Engine Coolant Check............................302
Crash Sensors and Airbag Indicator..........55Creating a MyKey...........................................63Programming and Changing ConfigurableSettings...............................................................64
Cross Traffic Alert..........................................241Blocked Sensors.................................................244Switching the System Off and On..................244System Errors......................................................244System Lights, Messages and AudibleAlerts.................................................................244System Limitations.............................................244Using the Cross Traffic Alert System..............241
Cruise Control.................................................82Principle of Operation.......................................222Type One................................................................82Type Two.................................................................82
Cruise controlSee: Using Cruise Control...............................222
Customer Assistance....................................271
D
Data Recording................................................10Event Data Recording...........................................10Service Data Recording.......................................10
Daytime Running Lamps...............................88Type One - Conventional(Non-Configurable)..........................................89Type Two - Configurable....................................89
Direction Indicators.........................................91Indicating a Lane Change....................................91
Doors and Locks.............................................67Drive Control..................................................251LINCOLN DRIVE CONTROL.............................251
Driver Alert.....................................................232PRINCIPLE OF OPERATION............................232USING DRIVER ALERT......................................233
Driver and Passenger Airbags....................48Children and Airbags...........................................49Proper Driver and Front Passenger SeatingAdjustment.........................................................49
Driver and Passenger Knee Airbags.........53Driving Aids...................................................232Driving Hints..................................................259Driving Through Water...............................259DRLSee: Daytime Running Lamps...........................88
563
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index
Fuel Consumption.........................................183Advertised Capacity...........................................183Fuel Economy.......................................................183
Fuel Filler Funnel Location..........................179Fuel Filter.......................................................308Fuel Quality.....................................................177Choosing the Right Fuel....................................177Fuel Freshness Mode.........................................178
Fuel Shutoff...................................................263Fuses...............................................................279Fuse Specification Chart............................279Passenger Compartment Fuse Panel...........290Power Distribution Box.....................................279
G
Garage Door OpenerSee: Universal Garage Door Opener.............158
Gauges............................................................102Left Information Display.....................................103Right Information Display..................................104
GearboxSee: Transmission................................................191
General Information on RadioFrequencies...................................................57Intelligent Access..................................................57
General Maintenance Information...........486Multi-point Inspection........................................489
Owner Checks and Services...........................488Protecting Your Investment.............................486Why Maintain Your Vehicle?............................486Why Maintain Your Vehicle at YourDealership?......................................................486
Getting Assistance Outside the U.S. andCanada.........................................................275Getting the Services You Need.................271Away From Home................................................271
Global Opening and Closing.......................95Closing the Windows...........................................95Opening the Windows.........................................95
H
Hazard Flashers............................................263Headlamp AdjustingSee: Adjusting the Headlamps.........................311
Headlamp Exit Delay.....................................88HeadrestSee: Head Restraints..........................................147
Head Restraints..............................................147Adjusting the Head Restraint...........................148Tilting Head Restraints ......................................148
Heated Exterior Mirrors...............................144Heated Rear Window...................................144Heated Seats..................................................154Front Seats............................................................154
Rear Seats.............................................................155
Heated Steering Wheel................................82Heated Windshield.......................................144Windshield Wiper De-Icer.................................144
HeatingSee: Climate Control............................................141
High Voltage Battery Cut-Off Switch.......190High Voltage Battery....................................189General Information............................................189
Hints on Controlling the InteriorClimate..........................................................143Defogging the Side Windows in ColdWeather.............................................................144General Hints........................................................143Quickly Cooling the Interior..............................143Quickly Heating the Interior..............................143Recommended Settings for Cooling..............144Recommended Settings for Heating..............143
Hints on Driving With Anti-LockBrakes............................................................197Home Screen................................................386Hood LockSee: Opening and Closing the Hood............298
Hybrid Vehicle Frequently AskedQuestions......................................................174Hybrid Vehicle Operation.............................171Battery:...................................................................172Braking:..................................................................173
565
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index
Lighting Control..............................................86Flashing the Headlamp High Beam.................87Headlamp High Beam.........................................87
Lighting..............................................................86General Information.............................................86
Lincoln Automotive Financial Services......12Lincoln Protect..............................................483Lincoln Protect (CANADA ONLY)....................484Lincoln Protect Extended Service Plans (U.S.Only)..................................................................483
Load Carrying................................................253Load Limit.......................................................253Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................257Vehicle Loading - with and without aTrailer................................................................253
Locking and Unlocking..................................67Activating Intelligent Access.............................68Autolock..................................................................70Battery Saver...........................................................71Illuminated Entry...................................................70Illuminated Exit......................................................70Locking and Unlocking the Doors with theKey Blade...........................................................69Luggage Compartment........................................71Power Door Locks................................................67Remote Control.....................................................67
Smart Unlocks for Intelligent AccessKeys.....................................................................69
M
Maintenance..................................................298General Information...........................................298
Media Hub......................................................369Memory Function..........................................152Easy Entry and Exit Feature..............................153Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob.......153Saving a PreSet Position...................................152
Message CenterSee: Information Displays..................................110
MirrorsSee: Windows and Mirrors.................................94
Mobile Communications Equipment...........14Moonroof..........................................................99Opening and Closing..........................................101Type 1.....................................................................100Type 2....................................................................100
Motorcraft Parts............................................354MyKey Troubleshooting................................65MyKey™..............................................................62Principle of Operation.........................................62
N
Navigation......................................................424cityseeker.............................................................433Destination Mode...............................................425Map Mode............................................................424Navigation Map Updates..................................434Navigation Menu................................................430SiriusXM Traffic and Travel Link......................434SYNC AppLink.....................................................433Waypoints.............................................................432
Normal Scheduled Maintenance.............490
O
Oil Change Indicator Reset.......................302Oil CheckSee: Engine Oil Check.......................................301
Opening and Closing the Hood...............298Closing the Hood...............................................299Opening the Hood.............................................298
Ordering Additional Owner'sLiterature......................................................277Obtaining a French Owner’s Manual.............277
Overhead Console.......................................165
567
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index
P
Parking Aids..................................................206Principle of Operation.......................................206
Passive Anti-Theft System............................77SecuriLock...............................................................77
PATSSee: Passive Anti-Theft System.........................77
Perchlorate........................................................12Personal Safety System™..............................46How Does the Personal Safety SystemWork?...................................................................46
Phone...............................................................416During a Phone Call............................................421Making Calls........................................................420Pairing Your Cell Phone for the FirstTime....................................................................416Phone Menu..........................................................417Receiving Calls.....................................................421Smartphone Connectivity.................................423Text Messaging...................................................422
Post-Crash Alert System............................268Power Decklid...................................................71Obstacle Detection...............................................72Opening and Closing the Power Decklid.......72Resetting the Power Decklid..............................73
Power Door LocksSee: Locking and Unlocking..............................67
Power Seats....................................................148Adjusting the Four-Way LumbarSupport..............................................................150Adjusting the Lumbar Support.........................150Adjusting the Multi-Contour Front Seats WithActive Motion ..................................................150
Power Windows..............................................94Accessory Delay...................................................95Bounce-Back..........................................................94One-Touch Down..................................................94One-Touch Up.......................................................94Window Lock.........................................................95
Pre-Collision Assist......................................246Adjusting the Pre-Collision AssistSettings.............................................................248Blocked Sensors................................................249Distance Indication and Alert..........................247Using the Pre-Collision Assist System..........247
Protecting the Environment..........................16
R
Rear Parking Aid...........................................206Obstacle Distance Indicator............................207
Rear Seat Armrest.........................................156Armrest Pass-Through.......................................157
Rear Seats.......................................................153
Rear View Camera........................................218Using the Rear View Camera System............219
Rear View CameraSee: Rear View Camera.....................................218
Refueling.........................................................180Fuel Filler Door Manual Override Lever........183System Warnings.................................................182
Remote Control...............................................58Car Finder...............................................................60Intelligent Access Key.........................................58Remote Start..........................................................60Replacing the Battery..........................................58Sounding the Panic Alarm..................................60
Remote Start...................................................145Automatic Settings..............................................145Heated and Cooled Features..........................145Last Settings.........................................................145
Repairing Minor Paint Damage..................321Replacement Parts Recommendation........13Collision Repairs.....................................................13Scheduled Maintenance and MechanicalRepairs.................................................................13Warranty on Replacement Parts.........................13
Replacing a Lost Key or RemoteControl.............................................................61Reporting Safety Defects (CanadaOnly)..............................................................278Reporting Safety Defects (U.S. Only).......277
568
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index
Auto Hold Active.................................................105Auto Hold Unavailable.......................................105Automatic Headlamp High BeamIndicator............................................................105Battery....................................................................105Blind Spot Monitor..............................................105Brake System Warning Lamp...........................105Cruise Control Indicator....................................106Direction Indicator..............................................106Door Ajar...............................................................106EcoSelect..............................................................106Electric Park Brake..............................................106Engine Oil..............................................................106Engine or Motor Coolant Temperature..........106Fasten Seatbelt Warning Lamp.......................106Front Airbag..........................................................107Grade Assist..........................................................107Headlamp High Beam Indicator......................107Heads Up Display................................................107Hood Ajar..............................................................107Lane Keeping System Lamp.............................107Low Fuel Level Warning Lamp.........................107Low Tire Pressure Warning Lamp...................107Low Washer Fluid Level Warning Lamp.........107Parking Lamps......................................................107Powertrain Fault...................................................107Ready to Drive.....................................................108Service Engine Soon..........................................108
Stability Control...................................................108Stability Control Off............................................108Stop Safely............................................................108Trunk Ajar..............................................................108
Washer Fluid Check....................................308WashersSee: Cleaning the Exterior................................315
Waxing..............................................................316Welcome Lighting............................................91Wheels and Tires..........................................324Technical Specifications....................................351
Windows and Mirrors.....................................94Windshield Washers......................................85Windshield Wipers..........................................83Intermittent Wipe..................................................83Speed Dependent Wipers..................................83
Wiper BladesSee: Checking the Wiper Blades....................310
Wipers and Washers......................................83
572
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index