Active Park Assist........................................210
Rear View Camera.......................................218
Cruise Control
Principle of Operation................................222
Using Cruise Control..................................222
Using Adaptive Cruise Control................223
Driving Aids
Driver Alert....................................................232
Lane Keeping System................................234
Blind Spot Information System................239
Cross Traffic Alert.........................................241
Steering.........................................................245
Pre-Collision Assist.....................................246
Drive Control.................................................251
Load Carrying
Load Limit......................................................253
Towing
Towing a Trailer...........................................258
Towing the Vehicle on Four Wheels......258
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Collision, Damage or Fire Event..............267
Post-Crash Alert System...........................268
Transporting the Vehicle...........................269
Towing Points...............................................269
Customer Assistance
Getting the Services You Need................271
In California (U.S. Only)..............................272
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................273
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................274
Getting Assistance Outside the U.S. andCanada......................................................275
Ordering Additional Owner's Literature.......................................................................277
Reporting Safety Defects (U.S. Only)......277
Reporting Safety Defects (Canada Only)......................................................................278
Fuses
Fuse Specification Chart...........................279
Changing a Fuse.........................................295
Maintenance
General Information...................................298
Opening and Closing the Hood..............298
Under Hood Overview..............................299
Engine Oil Dipstick......................................301
Engine Oil Check.........................................301
Oil Change Indicator Reset......................302
Engine Coolant Check...............................302
Automatic Transmission Fluid Check......307
Brake Fluid Check.......................................307
Washer Fluid Check...................................308
Fuel Filter......................................................308
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Table of Contents
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
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PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. You can program therestrictions to all keys except one. Any keysthat you did not program are administratorkeys or admin keys.
You can use admin keys to:
•Create a MyKey with certain vehiclerestrictions.
•Program certain MyKey settings.
•Clear all MyKey restrictions.
After you program a MyKey, you can viewthe following information through theinformation display:
•The total number of admin keys andMyKeys for your vehicle.
•The total distance a MyKey drivertraveled with your vehicle.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
Note:For vehicles equipped with apush-button start switch: When both a MyKeyand an admin key are present when youstart your vehicle, the system recognizes theadmin key only.
Standard Settings
Not every vehicle includes the features listedbelow. If your vehicle has this equipment,then you cannot change the followingsettings when using a MyKey:
•Seatbelt reminder or Belt-Minder™. MyKeymutes the audio system until drivers, andin some instances, passengers, fastentheir seatbelts. Note: If your vehicleincludes an AM/FM radio or a very basicaudio system, then the radio may notmute.
•Earlier low-fuel warning. The low-fuelwarning activates earlier for MyKeydrivers, giving them more time to refuel.
•Certain driver alerts, stability systems orparking aids turn on automatically whenyou use the MyKey system. For example,Blind Spot Information System (BLIS),cross traffic alert, lane departure warningor forward collision warning. Note: MyKeydrivers may be able to turn the lanedeparture warning feature off, but thisfeature turns back on automatically withevery new key cycle.
•Restricted touchscreen operation in somemarkets. For example, MyKey mayprevent manual navigation destinationinput while the vehicle is in any gearother than park (P) or when the vehiclereaches a certain rate of speed.
•Satellite radio adult content restrictions,if this feature is available in your market.
Optional Settings
You can configure certain vehicle featuresettings when you first create a MyKey. Youcan also change the settings afterward withan admin key.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
MyKey™
Potential CausesCondition
Program a spare key or transmitter. You may need to see an authorized dealer. See Passive Anti-Theft System (page 77).I lost a key.
The MyKey user is not using the MyKey.The MyKey distance does not accumu-late.An admin key holder cleared the MyKeys and created new MyKeys.The key system has been reset.
An admin transmitter is present at vehicle start.No MyKey functions with the trans-mitter.There are no MyKeys programmed to your vehicle. See Creating a MyKey (page 63).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
MyKey™
Note:Before driving your vehicle, check theinstrument cluster for a trunk ajar or doorajar message or warning indicator. Failureto do this could result in unintentionallyleaving the decklid open while driving.
The decklid will stop and three chimes willsound if it detects an obstacle while opening.Remove the obstacle to operate the decklid.
Resetting the Power Decklid
The decklid may not operate correctly andyou may need to reset it if:
•The vehicle battery charge is low.
•You disconnect the battery.
•You manually close the decklid and leaveit unlatched.
To reset the power decklid:
1. Disconnect the battery for 20 secondsthen reconnect the battery.
2. Manually close the decklid making sureit is fully closed.
3.Power open the decklid using the remotecontrol or instrument panel button.
KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRYKEYPAD
The keypad is located near the driverwindow. It is invisible until you touch it, thenit lights up so you can see and touch theappropriate buttons.
Note:If you enter your entry code too faston the keypad, the unlock function may notwork. Re-enter your entry code more slowly.
You can use the keypad to:
•Lock or unlock the doors.
•Program and erase personal entry codes.
•Arm and disarm the anti-theft alarm.
•Release the trunk.
Note:The keypad does not operate a powerdecklid.
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Doors and LocksE138637
ADJUSTING THE STEERING WHEEL
WARNING: Do not adjust the steeringwheel when your vehicle is moving.
Note: Make sure that you are sitting in thecorrect position. See Sitting in the CorrectPosition (page 146).
Use the control on the side of the steeringcolumn to adjust the position.
To adjust:
•Tilt: Press the top or bottom of thecontrol.
•Telescope: Press the front or rear of thecontrol.
End of Travel Position
The steering column sets a stopping positionjust short of the end of the column positionto prevent damage to the steering column. A new stopping position sets if the steeringcolumn encounters an object when tilting ortelescoping.
To reset the steering column to its normalstopping position:
1. Confirm there is nothing obstructing themotion of the steering column.
2. Press and hold the steering columncontrol until the steering column stopsmoving.
3.Press the steering column control again.
Note:The steering column may begin tomove again.
4. When the steering column stops,continue holding the control for a fewseconds.
5. Repeat for each direction as necessary.
A new stopping position sets. The next timeyou tilt or telescope the steering column, itstops just short of the end of the columnposition.
Memory Feature (If Equipped)
You can save and recall the steering columnposition with the memory function. SeeMemory Function (page 152).
Pressing the adjustment control during amemory recall cancels the operation.
Easy Entry and Exit Feature
The column moves up when you switch theignition off. Switch the ignition on to returnthe system to its previous settings. You canswitch this feature on or off in the informationdisplay. See Information Displays (page110).
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Steering WheelE261582
Note: If you press any adjustment ormemory button when in easy exit mode, thesystem cancels the operation.
Note:Depending on your vehicle, the columnmay move up and in.
AUDIO CONTROL
You can operate the following functions withthe control:
Volume up.A
Volume down.B
Seek up or next.C
Seek down or previous.D
Mute.E
Seek, Next or Previous
Press the seek button to:
•Tune the radio to the next or previousstored preset.
•Play the next or the previous track.
Press and hold the seek button to:
•Tune the radio to the next station up ordown the frequency band.
•Seek through a track.
VOICE CONTROL
Voice recognition.A
End call.B
Answer call.C
See your SYNC information.
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POWER WINDOWS
WARNING: Do not leave childrenunattended in your vehicle and do not letthem play with the power windows. Failureto follow this instruction could result inpersonal injury.
WARNING: When closing the powerwindows, verify they are free of obstructionand make sure that children and pets are notin the proximity of the window openings.
Note:You may hear a pulsing noise whenjust one of the windows is open. Lower theopposite window slightly to reduce thisnoise.
Press the switch to open the window.
Lift the switch to close the window.
One-Touch Down
Press the switch fully and release it. Pressagain or lift it to stop the window.
One-Touch Up
Lift the switch fully and release it. Press orlift it again to stop the window.
Resetting One-Touch Up
Start the engine.
1.Lift and hold the window switch until youfully close the door window. Continue tohold the switch for a few seconds afteryou close the window.
2. Release the window switch.
3. Press and hold the window switch untilyou fully open the door window.
4. Release the window switch.
5.Lift and hold the window switch until youfully close the window.
6. Test for correct window operation bycarrying out the one-touch down andone-touch up features.
Bounce-Back
The window will stop automatically whileclosing. It reverses some distance if there isan obstacle in the way.
Overriding the Bounce-Back Feature
WARNING: If you overridebounce-back, the window does not reverseif it detects an obstacle. Take care whenclosing the windows to avoid personal injuryor damage to your vehicle.
Pull up the window switch and hold within afew seconds of the window reaching thebounce-back position. The window travelsup with no bounce-back protection. Thewindow stops if you release the switchbefore the window fully closes.
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