2019 LINCOLN MKZ HYBRID open hood

Active Park Assist........................................210
Rear View Camera.......................................218
Cruise Control
Principle of Operation................................222
Using Cruise Control..................................222
Using Adaptive Cruise Control................223
Driving Aids
Driver Alert....................................................232
Lane Keeping System................................234
Blind Spot Information System................239
Cross Traffic Alert.........................................241
Steering.........................................................245
Pre-Collision Assist.....................................246
Drive Control.................................................251
Load Carrying
Load Limit......................................................253
Towing
Towing a Trailer...........................................258
Towing the Vehicle on Four Wheels......258
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Collision, Damage or Fire Event..............267
Post-Crash Alert System...........................268
Transporting the Vehicle...........................269
Towing Points...............................................269
Customer Assistance
Getting the Services You Need................271
In California (U.S. Only)..............................272
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................273
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................274
Getting Assistance Outside the U.S. andCanada......................................................275
Ordering Additional Owner's Literature.......................................................................277
Reporting Safety Defects (U.S. Only)......277
Reporting Safety Defects (Canada Only)......................................................................278
Fuses
Fuse Specification Chart...........................279
Changing a Fuse.........................................295
Maintenance
General Information...................................298
Opening and Closing the Hood..............298
Under Hood Overview..............................299
Engine Oil Dipstick......................................301
Engine Oil Check.........................................301
Oil Change Indicator Reset......................302
Engine Coolant Check...............................302
Automatic Transmission Fluid Check......307
Brake Fluid Check.......................................307
Washer Fluid Check...................................308
Fuel Filter......................................................308
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

WARNING: All occupants of yourvehicle, including the driver, should alwaysproperly wear their seatbelts, even when anairbag supplemental restraint system isprovided. Failure to properly wear yourseatbelt could seriously increase the risk ofinjury or death.
WARNING: To reduce risk of injury, donot obstruct or place objects in thedeployment path of the airbag.
WARNING: If a supplementary restraintsystem component has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow this instructioncould result in personal injury or death.
The Safety Canopy deploys during significantside crashes or when a certain likelihood ofa rollover event is detected by the rolloversensor. The Safety Canopy is mounted tothe roof side rail sheet metal, behind theheadliner, above each row of seats. In certainsideways crashes or rollover events, the
Safety Canopy will be activated, regardlessof which seats are occupied. The SafetyCanopy is designed to inflate between theside window area and occupants to furtherenhance protection provided in side impactcrashes and rollover events.
The system consists of the following:
•Safety Canopy curtain airbags above thetrim panels over the front and rear sidewindows identified by a label or wordingon the headliner or roof-pillar trim.
•A flexible headliner which opens abovethe side doors to allow air curtaindeployment
· Crash sensors and monitoringsystem with a readiness indicator.See Crash Sensors and AirbagIndicator (page 55).
Properly restrain children 12 years old andunder in the rear seats. The Safety Canopywill not interfere with children restrainedusing a properly installed child or boosterseat because it is designed to inflatedownward from the headliner above thedoors along the side window opening.
The design and development of the SafetyCanopy included recommended testingprocedures that were developed by a groupof automotive safety experts known as theSide Airbag Technical Working Group. Theserecommended testing procedures helpreduce the risk of injuries related to thedeployment of side airbags (including theSafety Canopy).
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5. Reinstall the battery cover and the keyblade.
Car Finder
Press the button twice within threeseconds. A tone sounds and thedirection indicators flash. Werecommend you use this method to locateyour vehicle, rather than using the panicalarm.
Sounding the Panic Alarm
Note:The panic alarm only operates whenthe ignition is off.
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
Remote Start
WARNING: To avoid exhaust fumes,do not use remote start if your vehicle isparked indoors or in areas that are not wellventilated.
Note:Do not use remote start if your fuellevel is low.
The remote start button is on thetransmitter.
This feature allows you to start your vehiclefrom the outside. The transmitter has anextended operating range.
You can configure your automatic climatecontrol to operate when you remote startyour vehicle. See Climate Control (page 141).
Many states and provinces have restrictionsfor the use of remote start. Check your localand state or provincial laws for specificrequirements regarding remote startsystems.
The remote start system does not work if anyof the following occur:
•The ignition is on.
•The anti-theft alarm triggers.
•You switch the feature off in theinformation display.
•The hood is open.
•The transmission is not in park (P).
•The battery voltage is below theminimum operating voltage.
Remote Control Feedback (If Equipped)
An LED on the remote control provides statusfeedback of remote start or stop commands.
StatusLED
Remote startsuccessfulSolid green
Remote stopsuccessfulSolid red
Request failed orstatus not receivedBlinking red
Status incompleteBlinking green
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
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Locking the Doors
Press the button to lock all doors. A tone sounds and the directionindicators flash.
Press the button again within three secondsto confirm that all the doors are closed. Thedoors lock again, a tone sounds and thedirection indicators flash if all the doors andthe luggage compartment are closed.
Mislock
If any door or the luggage compartment isopen, or if the hood is open on vehicles withan anti-theft alarm or remote start, a tonesounds and the direction indicators do notflash. You can switch this feature on or offin the information display. See InformationMessages (page 121).
Opening the Luggage Compartment
Press twice within three secondsto open the luggage compartment.
Make sure to close and latch the luggagecompartment before driving your vehicle. Anunlatched luggage compartment may causeobjects to fall out or block your view.
Note:The luggage compartment releasebutton only works when your vehicle speedis below 3 mph (5 km/h).
Activating Intelligent Access
General Information
You can unlock and lock the vehicle withouttaking the keys out of your pocket or pursewhen your intelligent access key is within3 ft (1 m) of your vehicle. Intelligent accessuses a sensor on the back of the door handlefor unlocking and a separate sensor on theface of each door handle for locking.
The system does not function if:
•Your vehicle battery has no charge.
•The key battery has no charge.
•The passive key frequencies are jammed.
Note:The system may not function if the keyis close to metal objects or electronicdevices, for example keys or a cell phone.
Note:If the system does not function, usethe key blade to lock and unlock yourvehicle. See Remote Control (page 58).
Unlocking Using Intelligent Access
With your intelligent access key within 3 ft(1 m) of your vehicle, touch the unlock sensoron the back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful to not touch the locksensor at the same time or pulling the doorhandle too quickly. The intelligent accesssystem requires a brief delay to authenticateyour intelligent access key fob.
Locking Using Intelligent Access
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You must have two previously programmedintelligent access keys inside your vehicleand the new unprogrammed intelligentaccess keys readily accessible. See anauthorized dealer to have the spare keyprogrammed if two previously programmedkeys are not available.
Make sure that your vehicle is off beforebeginning this procedure. Make sure thatyou close all the doors before beginning andthat they remain closed throughout theprocedure. Perform all steps within 30seconds of starting the sequence. Stop andwait for at least one minute before startingagain if you perform any steps out ofsequence.
Read and understand the entire procedurebefore you begin.
1.Remove the rubber covering (A) from thecupholder. With the buttons facingupwards and the unlock button facingthe front of the vehicle, place the firstintelligent access in the backup slot (B).
2. Press the push button ignition switch.
3. Wait five seconds and then press thepush button ignition switch again.
4. Remove the intelligent access key.
5. Within 10 seconds, place a secondprogrammed intelligent access key in thebackup slot. Press the push buttonignition switch.
6. Wait five seconds and then press thepush button ignition switch again.
7. Remove the intelligent access key.
8. Place the unprogrammed intelligentaccess key in the backup slot and pressthe push button ignition switch.
Programming is now complete. Verify theremote control functions operate and yourvehicle starts with the new intelligent accesskey.
If programming was not successful, wait 10seconds and repeat Steps 1 through 7. If youare still unsuccessful, take your vehicle toyour authorized dealer.
ANTI-THEFT ALARM
The system will warn you of an unauthorizedentry to your vehicle. It will be triggered ifany door, the luggage compartment or thehood is opened without using the key,remote control or keyless entry keypad.
The direction indicators will flash and thehorn will sound if unauthorized entry isattempted while the alarm is armed.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
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GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resale value.There is a large network of authorizeddealers that are there to help you with theirprofessional servicing expertise. We believethat their specially trained technicians arebest qualified to service your vehicle properlyand expertly. They are supported by a widerange of highly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out which partsand services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with the enginerunning in an enclosed space, unless youare sure you have enough ventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) away fromthe battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift thetransmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk ofvehicle damage and personal burn injuries,do not start your engine with the air cleanerremoved and do not remove it while theengine is running.
1. Set the parking brake and shift thetransmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1. Inside the vehicle, pull the hood releasehandle under the left-hand side of theinstrument panel.
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2. Slightly lift the hood.
3. Release the hood latch by pushing thesecondary release lever to your left-handside.
4.Open the hood. The hood strut supportsthe hood.
Closing the Hood
1. Lower the hood and allow it to dropunder its own weight for the last 8–12 in(20–30 cm).
Note:Make sure that the hood is correctlyclosed.
UNDER HOOD OVERVIEW
WARNING: The inverter systemcontroller contains various high-voltagecomponents that can cause serious bodilyharm or death. The inverter system controlleris not serviceable and should never betouched, probed, or tampered with.
Note:Do not attempt to service any of thehigh-voltage components or wiring. Foreasier identification, the high-voltage wiringinsulation is color coated orange.
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ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are properlyaimed at the assembly plant. If your vehiclehas been in an accident, the alignment ofyour headlamps should be checked by yourauthorized dealer.
Headlamp Aiming Target
8 feet (2.4 meters)A
Center height of lamp to groundB
25 feet (7.6 meters)C
Horizontal reference lineD
Vertical Aim Adjustment Procedure
1.Park the vehicle directly in front of a wallor screen on a level surface,approximately 25 ft (7.6 m) away.
2.Measure the height of the headlamp bulbcenter from the ground and mark an 8 ft(2.4 m) horizontal reference line on thevertical wall or screen at this height.
Note:To see a clearer light pattern foradjusting, you may want to block the lightfrom one headlamp while adjusting theother.
3. Turn on the low beam headlamps toilluminate the wall or screen and openthe hood.
4.On the wall or screen you will observe aflat zone of high intensity light located atthe top of the right hand portion of thebeam pattern. If the top edge of the highintensity light zone is not at the horizontalreference line, the headlamp will needto be adjusted.
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