2019 LINCOLN MKZ HYBRID snow chains

Changing the 12V Battery.........................308
Checking the Wiper Blades.......................310
Changing the Wiper Blades......................310
Adjusting the Headlamps............................311
Changing a Bulb...........................................312
Changing the Engine Air Filter.................312
Vehicle Care
General Information.....................................314
Cleaning Products........................................314
Cleaning the Exterior..................................315
Waxing............................................................316
Cleaning the Engine....................................317
Cleaning the Windows and Wiper Blades.......................................................................317
Cleaning the Interior....................................318
Cleaning the Instrument Panel andInstrument Cluster Lens........................320
Cleaning Leather Seats.............................320
Repairing Minor Paint Damage.................321
Cleaning the Wheels...................................321
Vehicle Storage...........................................322
Body Styling Kits..........................................323
Wheels and Tires
Tire Sealant and Inflator Kit......................324
Tire Care.........................................................331
Using Summer Tires...................................345
Using Snow Chains.....................................345
Tire Pressure Monitoring System............346
Technical Specifications.............................351
Capacities and Specifications
Engine Specifications.................................353
Motorcraft Parts...........................................354
Vehicle Identification Number.................355
Vehicle Certification Label........................355
Transmission Code Designation.............356
Capacities and Specifications..................357
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
USB Port........................................................369
Media Hub....................................................369
SYNC™ 3
General Information.....................................371
Home Screen...............................................386
Using Voice Recognition...........................388
Entertainment...............................................398
Climate............................................................412
Phone..............................................................416
Navigation.....................................................424
Electric Vehicle Information......................435
Apps.................................................................441
Settings..........................................................444
SYNC™ 3 Troubleshooting.........................463
Accessories
Accessories...................................................481
Lincoln Protect
Lincoln Protect.............................................483
Scheduled Maintenance
General Maintenance Information..........486
Normal Scheduled Maintenance............490
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

All vehicles with directional tires, fronttires on the left side of the diagram
Sometimes irregular tire wear can becorrected by rotating the tires.
USING SUMMER TIRES
Summer tires provide superior performanceon wet and dry roads. Summer tires do nothave the Mud and Snow (M+S or M/S) tiretraction rating on the tire side wall. Sincesummer tires do not have the same tractionperformance as All-season or Snow tires, wedo not recommend using summer tires whentemperatures drop to approximately 45°F(7°C) or below (depending on tire wear andenvironmental conditions) or in snow and iceconditions. Like any tire, summer tireperformance is affected by tire wear andenvironmental conditions. If you must drivein those conditions, we recommend usingMud and Snow (M+S, M/S), All-season orSnow tires.
Always store your summer tires indoors attemperatures above 19°F (-7°C). The rubbercompounds used in these tires lose flexibilityand may develop surface cracks in the treadarea at temperatures below 19°F (-7°C). If thetires have been subjected to 19°F (-7°C) orless, warm them in a heated space to at least41°F (5°C) for at least 24 hours beforeinstalling them on a vehicle, or moving the
vehicle with the tires installed, or checkingtire inflation. Do not place tires near heatersor heating devices used to warm the roomwhere the tires are stored. Do not apply heator blow heated air directly on the tires.Always inspect the tires after storage periodsand before use.
USING SNOW CHAINS
WARNING: If you choose to installsnow tires on your vehicle, they must be thesame size, construction, and load range asthe original tires listed on the tire placard,and they must be installed on all four wheels.Mixing tires of different size or constructionon your vehicle can adversely affect yourvehicle's handling and braking, and may leadto loss of vehicle control.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Wheels and TiresE142547 E147237

WARNING: The use ofnon-recommended tires and wheels couldcause steering, suspension, axle, transfercase or power transfer unit failure. If youhave questions regarding tire replacement,contact your authorized dealer as soon aspossible.
The tires on your vehicle may haveall-weather treads to provide traction in rainand snow. However, in some climates youmay need to use snow chains.
Your vehicle may not be compatible withsnow chain or cable usage with thefactory-fitted wheels and tires. Only certainchains or snow cables have been approvedby Lincoln as safe for use on your vehiclewith the following tire size: 225/55R17. Youshould only install chains or cables sized at10 mm or less in dimension as measured onthe sidewall of your tire. Not all S-class snowchains meet these restrictions. Chains of thissize restriction will include a tensioning
device. The chains should be mounted inpairs on the front tires only. If you need touse chains, it is recommended that steelwheels (of the same size and specification)be used, as chains may chip aluminumwheels.
Follow these guidelines when using tractiondevices:
•If possible, avoid fully loading yourvehicle
•Purchase chains or cables from amanufacturer that clearly labels body totire dimension restrictions.
•When driving with snow chains or cables,do not exceed 30 mph (48 km/h) or themaximum speed recommended by thechain manufacturer; whichever is less.
•Drive cautiously. If you hear the chainsor cables rub or bang against the vehicle,stop and retighten them. If this does notwork, remove the chains or cables andprevent vehicle damage.
•Remove the chains or cables when theyare no longer needed. Do not use thechains or cables on dry roads.
•If a temporary spare tire is mounted onyour vehicle, do not use snow chains onthe axle with the temporary spare tire.
If you have any questions regarding snowtires or snow chains, please contact yourauthorized dealer.
TIRE PRESSURE MONITORING
SYSTEM
WARNING: The tire pressuremonitoring system is not a substitute formanually checking tire pressures. You shouldperiodically check tire pressures using apressure gauge. Failure to correctly maintaintire pressures could increase the risk of tirefailure, loss of control, vehicle rollover andpersonal injury.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Wheels and Tires

Roadside Assistance...................................262Vehicles Sold in Canada: Getting RoadsideAssistance.......................................................262Vehicles Sold in Canada: Roadside AssistanceProgram Coverage........................................263Vehicles Sold in Canada: Using RoadsideAssistance.......................................................263Vehicles Sold in the United States: GettingRoadside Assistance....................................262Vehicles Sold in the United States: UsingRoadside Assistance....................................262
Roadside Emergencies...............................262Running-InSee: Breaking-In.................................................259
Running Out of Fuel......................................179Refilling With a Portable Fuel Container........179
S
Safety Canopy™...............................................53Safety Precautions........................................177Scheduled Maintenance Record..............495Scheduled Maintenance............................486Seatbelt Extension.........................................45Seatbelt Height Adjustment..........................41Seatbelt Reminder..........................................43Belt-Minder™...........................................................43
Seatbelts...........................................................37Principle of Operation..........................................37
Seatbelt Warning Lamp and IndicatorChime..............................................................42Conditions of operation......................................42
Seats.................................................................146Security..............................................................77Settings...........................................................444911 Assist................................................................451Ambient Lighting................................................460Bluetooth..............................................................446Clock......................................................................446Display...................................................................462General..................................................................457Media Player........................................................445Mobile Apps.........................................................456Navigation............................................................453Phone.....................................................................447Radio......................................................................452SiriusXM................................................................453Sound....................................................................444Valet Mode...........................................................463Vehicle..................................................................460Voice Control.......................................................462Wi-Fi & Hotspot...................................................458
Side Airbags.....................................................52Side Sensing System..................................208Obstacle Distance Indicator............................209
Sitting in the Correct Position....................146Snow ChainsSee: Using Snow Chains..................................345
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance...............................................493Exceptions............................................................495
Speed ControlSee: Cruise Control...........................................222
Stability Control............................................203Principle of Operation.......................................203
Starting a Hybrid Electric VehicleSystem...........................................................167Automatic Shutdown..........................................168Fast Restart...........................................................168Guarding Against Exhaust Fumes..................169Important Ventilating Information...................169Switching Off Your Vehicle When It IsMoving...............................................................169Switching Off Your Vehicle When It IsStationary..........................................................169
Starting and Stopping the Engine.............166General Information............................................166
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

Unique Driving Characteristics...................171Universal Garage Door Opener................158HomeLink Wireless Control System...............158
USB Port.........................................................369Using Adaptive Cruise Control.................223Automatic Cancellation.....................................227Blocked Sensor..................................................229Canceling the Set Speed.................................227Changing the Set Speed..................................227Detection Issues.................................................228Following a Vehicle...........................................225Following a Vehicle to a CompleteStop...................................................................226Hilly Condition Usage........................................227Overriding the Set Speed................................226Park Brake Application......................................227Resuming the Set Speed..................................227Setting the Adaptive Cruise Speed...............224Setting the Adaptive Cruise Speed When YourVehicle is Stationary.....................................225Setting the Gap Distance.................................226Switching Adaptive Cruise Control Off.........228Switching Adaptive Cruise Control On.........224Switching to ECO Cruise...................................231Switching to Normal Cruise Control...............231System Not Available........................................229
Using Cruise Control...................................222Canceling the Set Speed.................................223
Changing the Set Speed..................................222Resuming the Set Speed..................................223Setting the Cruise Speed.................................222Switching Cruise Control Off...........................223Switching Cruise Control On...........................222Switching to ECO Cruise..................................223
Using MyKey With Remote StartSystems..........................................................65Using Snow Chains......................................345Using Stability Control................................204Using Summer Tires....................................345Using Traction Control................................202Switching the System Off.................................202System Indicator Lights and Messages.......202Using a Switch....................................................202Using the Information Display Controls.......202
Using Voice Recognition............................388Audio Voice Commands...................................390Climate Voice Commands.................................391Mobile App Voice Commands........................396Navigation Voice Commands..........................394Phone Voice Commands...................................391SiriusXM Traffic and Travel Link VoiceCommands......................................................396Voice Settings Commands...............................397
Utilizing the Mediation/Arbitration Program(Canada Only).............................................274
V
Vehicle Care...................................................314General Information............................................314
Vehicle Certification Label.........................355Vehicle Identification Number..................355Vehicle Storage............................................322Battery...................................................................323Body.......................................................................322Brakes...................................................................323Cooling system...................................................323Engine...................................................................322Fuel system..........................................................322General.................................................................322Miscellaneous......................................................323Removing Vehicle From Storage....................323Tires.......................................................................323
VentilationSee: Climate Control............................................141
VINSee: Vehicle Identification Number...............355
Voice Control....................................................81
W
Warning Lamps and Indicators..................104Adaptive Cruise Control Indicator..................105Anti-Lock Brake System Warning Lamp........105
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index