2019 INFINITI QX50 service schedule

Without Advanced Climate Control system:
The Climate Control system is equipped with
an in-cabin microfilter that collects dirt,
pollen, dust, etc. To make sure that the air
conditioner heats, defogs and ventilates
efficiently, replace the filter in accordance
with the maintenance schedule in the vehicle
Owner’s Manual. To replace the filter, it is
recommended you visit an INFINITI retailer.The filter should be replaced if the air flow
decreases significantly or if windows fog up
easily when operating the heater or air
conditioner.
SERVICING HEATER AND AIR
CONDITIONER
The heating and air conditioning system in
your vehicle is charged with a refrigerant
designed with the environment in mind. This
refrigerant will not harm the earth’s ozone
layer. However, special charging equipment
and lubricant are required when servicing the
air conditioner. Using improper refrigerants
or lubricants will cause severe damage to
your Climate Control system. Refer to the
vehicle Owner’s Manual for heating and air
conditioning system refrigerant and lubri-
cant recommendations.
It is recommended you visit an INFINITI retailer to service your environmentally
friendly heater and air conditioning system.
WARNING
The system contains refrigerant under
high pressure. To avoid personal injury,
any air conditioner service should be done
only by an experienced technician with
the proper equipment.
REAR WINDOW AND OUTSIDE
MIRROR DEFROSTER
CAUTION
When cleaning the inner side of the rear
window, be careful not to scratch or
damage the rear window defroster.
To defog/defrost the rear window glass and
outside mirrors, start the engine and push
<
>. The indicator light on the button will
illuminate. Push the button again to turn off
the defroster.
The defroster will automatically turn off in
approximately 15 minutes.
If the engine is started using the remote start
function (if so equipped) when the outside
air temperature, the interior temperature
and the engine coolant temperature are
low, the rear window glass and outside
mirror defroster may turn on automatically.
For additional information about the remote
engine start function, refer to the vehicle
Owner’s Manual.
3. Heater and air conditioner
3-9

8 Information and settings
Information screen ........................................................... 8-2
SiriusXM® Travel Link and SiriusXM Traffic™ (if
so equipped) ....................................................................... 8-4Viewing SiriusXM® Travel Link .............................. 8-4
INFINITI InTouch
TMServices (if so equipped) ....... 8-11
Subscription to INFINITI
InTouch
TMServices ................................................... 8-11
Important information regarding access to
INFINITI InTouch
TMServices ................................. 8-11
INFINITI InTouchTMServices features ............... 8-12
Connecting to Interactive Voice Menu ............... 8-17
Using My Schedule ................................................... 8-17 Viewing information feeds ................................... 8-17
INFINITI InTouch
TMServices settings .............. 8-19
Volume setting ......................................................... 8-22
Emergency support ................................................ 8-22
Settings screen .............................................................. 8-24 Quick setting menu screen ................................... 8-29
Fully customizable digital environment .................. 8-30
User registration ..................................................... 8-30
Editing user information ....................................... 8-31
Setting INFINITI InTuition feature ..................... 8-32
Driver Assistance settings (if so equipped) ............ 8-33

.All services are complimentary for the
trial period.
. After the trial period, use of the service
will no longer be complimentary.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech.” Check local
regulations before using this feature.
INFINITI InTouch
TMServices may be up-
dated. The latest detailed information is
available on the following websites or from
the Customer Care.
INFINITI InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)
canada.infinitiintouch.com (for Canada)
INFINITI InTouch
TMServices Customer
Care:
1-855-444-7244
. Automatic Collision Notification:
The TCU (Telematics Control Unit) gen-
erates a signal automatically to the
INFINITI InTouch
TMServices Response
Center in the case of an accident severe
enough to trigger one of the vehicle’s air
bags. Upon the signal, a Response
Specialist receives the vehicle location
and customer information and notifies the proper authorities in accordance with
established policies and procedures.
. Curfew Alert:
Curfew Alert allows you to monitor the
time and day when your vehicle is driven.
If your vehicle is operated outside of the
pre-determined schedule, you will re-
ceive a notification according to your
preference (email, text message, or auto-
mated phone call).
. Emergency Call:
The Emergency Call feature provides
emergency assistance by connecting to
a Response Specialist. In the event of an
emergency, by push the in–vehicle
to use this feature. The Response Spe-
cialist provides various assistance de-
pending on the situation
“Emergency support” (page 8-22)
. Roadside Assistance:
Roadside Assistance allows you to re-
ceive assistance from the Roadside Re-
sponse Specialist for a non–emergency
incident that requires a towing or third-
party response service. The service is
accessed by touching the IVR (Interac-
tive Voice Response) soft button on the
navigation screen or by pushing the in- vehicle
. Roadside Assistance may
also be used in conjunction with the
Emergency Assistance service, if war-
ranted.
“Emergency support” (page 8-22)
. My Schedule:
The My Schedule feature allows you to
access your personal online Google Ca-
lendar™ via the navigation system, and
can display the calendar or read out the
schedule. This service will also allow you
to review your appointments and meet-
ings, and select the meeting location as a
destination.
“Using My Schedule” (page 8-17)
. Stolen Vehicle Locator:
A Response Specialist will attempt to
obtain location information from the
stolen vehicle locator and provide that
information to local law enforcement
agencies to assist in the recovery of your
stolen vehicle.
. Remote Door Lock/Unlock:
The Remote Door Lock/Unlock feature
allows you to access the vehicle remotely
by calling to an INFINITI InTouch
TM
Services Response Specialist or from
the INFINITI InTouchTMServices web-
8. Information and settings
8-13

8. Information and settings
site to send lock or unlock commands to
the vehicle.
. Remote Sound Horn and Flash Lights:
Remote Horn and Lights allows you to
remotely flash the lights and sound the
horn on your vehicle. It is most often
used to help you locate your vehicle.
. Remote Engine Start:
Remote Engine Start provides you the
convenience of being able to start your
vehicle from the website or from your
mobile phone. Once started, your car will
run for 10 minutes. If you need a little
extra time before you get to your car,
you can extend the run time by making a
second Remote Engine Start request.
The car will run for an additional 10
minutes from the time of your second
request.
. Alarm Notification:
The Alarm Notification feature will noti-
fy you via the chosen notification meth-
od on the INFINITI InTouch
TMServices
website when your vehicle alarm system
is activated.
. Scheduled Maintenance Notification:
The Maintenance Alert Notification pro- vides your vehicle’s mileage data to
INFINITI. INFINITI notifies you of main-
tenance notifications using this mileage
data.
. Maintenance Alert:
Maintenance Alert allows you to receive
notifications via the chosen notification
method set in the INFINITI InTouch
TM
Services website in the event of a vehicle
sub-system malfunction. The service is
managed through the INFINITI In-
Touch
TMServices website.
. Destination Assistance:
The Destination Assistance helps you to
search a destination via the Interactive
Voice Response (IVR) system or a live
Response Specialist by pushing the IVR
soft button on the navigation screen. The
IVR system will ask you for a name, item
or address, etc. to locate your requested
point of interest and accesses a third-
party service to bring up the most
applicable results. A Response Specialist
will assist you if your request is not
recognized in the IVR session.
. Destination Send–to Vehicle:
Destination Send-to-Vehicle feature al-
lows you to find the point of interest information from the latest database
within the INFINITI InTouch
TMServices
website and download the information
to the vehicle.
“Using Destination Send to Car”
(page 9-27)
. Connected Search:
Connected Search gives you the ability
to conduct a point of interest search
around the vehicle location via the
Destination menu of the navigation
system. This search links to the INFINITI
InTouch
TMServices database which may
have destination information that is
more up-to-date than your vehicle’s
navigation system.
. Drive Zone:
The Drive Zone feature allows you to
monitor the movement of your vehicle in
and out of specified regions. Using the
INFINITI InTouch
TMServices website or
the Interactive Voice Response (IVR),
you can define a series of allowed or
restricted regions, and are then alerted
via your chosen notification method
when the vehicle enters or leaves a
designated region. You can also query
the INFINITI InTouch
TMServices web-
site to see a listing of alert notifications
8-14

.The INFINITI InTouchTMServices use the
TCU (Telematics Control Unit) for com-
munications. Even if the signal strength
bar of the in-vehicle data communication
module indicates good reception, con-
nection to the INFINITI InTouch
TMSer-
vices Data Center may be disabled. This
does not indicate a malfunction. Operate
the system again after a few minutes.
CONNECTING TO INTERACTIVE
VOICE MENU
Various services to support your driving are
available by answering Interactive Voice
Menu.
For more details, contact the INFINITI
InTouch
TMServices Customer Care at 1-
855-444-7244 or refer to the INFINITI
InTouch
TMServices website usa.infinitiin-
touch.com (for U.S.)/canada.infinitiintouch.
com (for Canada).
1. Push

is possible to make a phone call to the
facility.
After parking the vehicle in a safe location
and touching [Menu], the operation menu is
displayed on the right side of the screen.
INFO:
The availability of the operation menu items
differs depending on the contents of the
selected information feeds.
Updating All Information Feeds
It is possible to synchronize with the list
updated INFINITI InTouchTMServices web-
site, such as “Destination Send to Car”, “My
Schedule”, “Mobile Info. Service” or “Journey
Planner”, etc.
For details of the services and settings, refer
to the INFINITI InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)/canada.in- finitiintouch.com (for Canada), or contact
the INFINITI InTouch
TMServices Customer
Care at 1-855-444-7244.
1. Push

9. Navigation (if so equipped)
Step 1 Step 2 Setting itemAction
[Journey Planner] Sets a route plan downloaded from the INFINITI Owner’s Portal Website.
“Using Journey Planner” (page 9-22)
[Connect to Voice Menu] Connects to the INFINITI InTouchTMServices Interactive Voice Menu.
[My schedule] Allows accessing to your personal online Google Calendar
TMvia the navigation system
and displaying the calendar or read out the schedule.
[Mobile Info. Service] Delivers information such as the latest news headlines, stock quotes and sports scores set in the INFINITI InTouch
TMServices website to be displayed on your navigation
screen or be read out.
[Sync All Feeds] Updates information list by connecting to the INFINITI InTouch
TMServices Data
Center.
INFO:
. If the route is already set, the selected
location becomes a waypoint.
. After setting a destination, the location
of the destination can be adjusted and
the location can be stored in the Address
Book, etc.
“Procedures after setting route”
(page 9-27)
. The destination can be deleted.
“Canceling Route” (page 9-34)
FINDING ADDRESS
Searches for a destination by address.
1. Push

9. Navigation (if so equipped)
VIEWING TRAFFIC INFORMA-
TION
SiriusXM TrafficTMinformation is a sub-
scription service offered by SiriusXM® Sa-
tellite Radio.
This service provides real-time information
regarding traffic flow, accidents, road con-
struction and other incidents, where avail-
able.
SiriusXM Traffic
TMcombines information
from commercial and public traffic data
providers including government depart-
ments of transportation, police, emergency
services, road sensors, cameras and aircraft
reports. The traffic information is broadcast
to the vehicle by the SiriusXM® satellites.
Traffic information available for the route
the driver selected is shown on the naviga-
tion screen so traffic conditions between
you and the destination are known. Three
types of real-time traffic information for
major roadways are shown on the naviga-
tion system:
. Unscheduled traffic data for example,
accidents and disabled vehicles.
. Scheduled traffic data, for example road
construction and road closures. .
Traffic flow information (rate of speed
data).
WARNING
SiriusXM TrafficTMinformation is not a
substitute for attentive driving. Traffic
conditions change constantly and emer-
gency situations can arise without warn-
ing. Relying only on SiriusXM Traffic
TM
information may lead to a collision and
could result in serious personal injury.
NOTE:
Flow information is provided only for roads
equipped with traffic sensors and is not
available in all markets covered by the
service. Flow data may not be available on
portions of a road that is under construc-
tion.
SiriusXM Traffic
TMinformation is available
in limited markets. To subscribe or to check if
this service is available in the area:
call 1-866-635-2349 or see www.siriusxm.
com/siriusxmtraffic
INFO:
If a contract is not completed for SiriusXM
Traffic
TMinformation service, a message
appears, and it will not be possible to check
the information on the traffic information
system.
9-44