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343 Continued
Features
Audio Error MessagesiPod/USB Flash Drive If an error occurs while playing an iPod or USB flash drive, you may see the following
error messages. If you cannot clear the error message, contact a dealer.
*1:Models with color audio
*2:Models with Display Audio Error Message Solution
USB Error
Please check owners manual *1
Appears when an incomp atible device is connected. Disconnect the device. Then turn
the audio system off, and turn it on again. Do not reconnect the de vice that caused the
error.
Unsupported Ver *1
Appears when an unsupported iPod is connecte d. If it appears when a supported iPod
is connected, update the iPod software to the newer version.
Connect Retry *1, *2
Appears when the system does not ack nowledge the iPod. Reconnect the iPod.
Unplayable File *1, *2
Appears when the files in the USB flash driv e are copyright protected or an unsupported
format. This error message appears for about three seconds, then plays the next song.
No Song *1
No Data *2
Appears when the iPod is empty.
Appears when the USB flash drive is empty.
Check that compatible files are stored on the device.
Unsupported *1, *2
Appears when an unsupported device is co nnected. If it appears when a supported
device is connected, reconnect the device.
Appears when unsupported formats are in the device. Check that compatible files are
stored on the device. iPod
USB flash drive
iPod and USB flash drive
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344 uu Audio Error Messages u iPod/USB Flash Drive
Features *1:Models with color audio
*2:Models with Display Audio Error Message Solution
Device No Response *1, *2
Appears when the system does not communicate with a connected device. If it appears
when a device is connected, contac t your place of device purchase.
HUB Unsupported *1
USB hub not supported *2
Appears when only a HUB is co nnected. If it appears, connect a USB flash drive to the
HUB.
Page 347 of 727

345uu Audio Error Messages u Pandora ®
Features
Pandora ®If an error occurs while playing Pandora ® , you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error Message Solution
No Device Connected Appears when no device is connected.
Check the Bluetooth ® and USB connection.
No Data Appears when no data is available with Pandora ® activated. Reboot
the app and reconnect the device.
To begin listening, select a st ation from the stations list. Appears when any station is not se lected. Select a station from the
station list on the device.
PANDORA ver unsupport. Appears when Pandora ® version is not supported. Update Pandora ®
to the latest version.
No station list on device.
Use device to create station. Appears when there is no station list on the device. Use the device to
create a station.
PANDORA system maintenance. Appears when the Pandora ® server is in maintenance. Try again later.
Unable to play PANDORA. When stopped, log-in to
PANDORA. Appears you do not log in to Pandora ® . Log in to Pandora ® .
No network connectivity. Appears when the network is deteriorated. Move the vehicle and
check the reception of the signal.
Unable to play PANDORA. Please try again later. Appears when the sending the data is failed for ten times and the
device may have a malfunction. Try again later. Move the vehicle and
check the reception of the signal.Models with color audio
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346 uu Audio Error Messages u Pandora ®
Features Unable to play PANDORA. Music licensing restricts play in
this area. Appears when the vehicle is in the restricted ar ea to listen the music.
Move the vehicle and check the reception of the signal.
USB Error
Please check owners manual Appears when an incompat ible device is connected. If there is any
problem with the connected device itself, the audio system may not
be able to detect it. Contact a dealer.Error Message Solution
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347uu Audio Error Messages u Android/Apps
Features
Android/Apps If an error occurs while using the audio system or apps, you may see the following
error messages. If you cannot clear the error message, contact a dealer.
*1:****part is variable characters, and will change depending upon where an error
occurs. Error Message Solution
Unfortunately, **** has
stopped. *1
Error has occurred within app, select OK on the screen to close the app.
**** is not responding.
Would you like to close
it? *1
App is not responding.
Select Wait if you can wait for a response from app a little longer. If it does not respond even if you keep
waiting, select OK to close the app and start it up. If the error message continues, perform Factory Data
Reset . 2 Defaulting All the Settings P. 399Models with Display Audio
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348
Features General Information on the Audio System
SiriusXM ® Radio Service *1. You need your radio ID ready before regist ering for subscription. To see the ID in
the screen, select Channel to 0.
2. Have your radio ID ready, and either call or visit the SiriusXM ® website to
subscribe.
Switch to the SiriusXM ® mode by using the audio remote controls on the steering
wheel, or through the audio/information screen, and stay in this mode for about 30
minutes until the service is activated. Make sure your vehicle is in an open area with
good reception.
Channel **** is not subscribed. Call SiriusXM to subscribe. *1
You are not subscribed to the channel selected.
Subscription updated:
SiriusXM ® radio is receiving information update from the network.
Channel Not Available:
No such channel exits, or the artist or title information is unavailable.
No Signal:
The signal is too weak in the current location.
Check Tuner:
There is a problem with the SiriusXM ® tuner. Contact a dealer.
Check Antenna:
There is a problem with the SiriusXM ® antenna. Contact a dealer.
*1 : ****part is variable characters, and w ill change depending upon where an subscribe.■ Subscribing to SiriusXM ® Radio
■ Receiving SiriusXM ® Radio
■ SiriusXM ® Radio Display MessagesModels with Display Audio
1 Subscribing to SiriusXM ® Radio
Contact Information for SiriusXM ® Radio:
• US: SiriusXM ® Radio at
www.siriusxm.com/subscribenow or 1-855-236-
9236
• Canada: SiriusXM ® Canada at
www.siriusxm.ca/subscribe-now , or 1-877-209-
0079
1 Receiving SiriusXM ® Radio
The SiriusXM ® satellites are in orbit over the equator;
therefore, objects south of the vehicle may cause
satellite rece ption interruptions. Sa tellite signals are
more likely to be blocked by tall buildings and
mountains the farther north you travel from the
equator.
You may experience rece ption problems under the
following circumstances:
• In a location with an obstruction to the south of
your vehicle.
• In tunnels
• On the lower level of a multi-tiered road
• Large items carried on the roof rack
* Not available on all models
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349uu General Information on the Audio System u Compatible iPod, iPhone, and USB Flash Drives
Features
Compatible iPod, iPhone , and USB Flash Drives
• A USB flash drive of 256 MB or higher is recommended.
• Some digital audio players may not be compatible.
• Some USB flash drives (e.g., a device with security lockout) may not work.
• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA, or AAC formats may be unsupported.■ iPod, and iPhone Model Compatibility Model
iPod (5th generation)
iPod classic 80GB/160GB (launch in 2007)
iPod classic 120GB (launch in 2008)
iPod classic 160GB (launch in 2009)
iPod nano (1st to 7th generation) released between 2005 and 2012
iPod touch (1st to 5th generation) released between 2007 and 2012
iPhone/iPhone 3G/iPhone 3GS/iPhone 4/iPhone 4s/iPhone 5/iPhone 5c/iPhone 5s/
iPhone 6/iPhone 6 Plus
Model
iPod touch (5th to 6th generation) released between 2012 and 2015
iPhone 4s/iPhone 5/iPhone 5s/iPhone 5c/iPhone 6/iPhone 6 Plus/iPhone 6S/
iPhone 6S Plus/iPhone SE/iPhone 7/iPhone 7 Plus
■ USB Flash Drives 1 iPod, and iPhone Model Compatibility
This system may not work with all software versions
of these devices.Models with color audio
Models with Display Audio
1 USB Flash Drives
Files on the USB flash drive are played in their stored
order. This order may be different from the order
displayed on your PC or device.
Page 352 of 727

350 uu General Information on the Audio System u Honda App License Agreement
Features Honda App License Agreement PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT (T HIS “AGREEMENT”) WHICH GOVERNS YOUR USE OF THE SOFTWARE
INSTALLED ON YOUR HONDA OR ACURA VEHICLE (YOUR “VEHICLE”) AS WELL AS THE APPLICATIONS, SERVICES, FUNCTIONS, AND
CONTENT PROVIDED THROUGH THE SOFTWARE (COLLECTIVELY, THE “SERVICES”). YOUR U SE OF THE SOFTWARE OR SERVICES WILL
SERVE AS YOUR CONSENT TO THE TERMS OF THIS AGREEMENT. THE SOFTWARE IS OWNED (OR LICENSED), PROVIDED, AND/OR
OPERATED BY AMERICAN HONDA MOTOR CO. INC., (“HONDA,” “US,” “WE,” OR “OUR”) , WITH ITS BUSINESS ADDRESS AT 1919
TORRANCE BLVD., TORRANCE, CA 90501. REFERENCE TO “HO NDA” IN THIS AGREEMENT INCLUDES HONDA’S PARENT COMPANY AND
ITS AFFILIATES AND DESIGNATED AGENTS. TH E SERVICES ARE OWNED (OR LICENSED), PROV IDED, AND/OR OPERATED BY HONDA OR A
THIRD-PARTY SERVICE PROVIDER (A “PROVIDER”). REFERENCE TO A “PROVIDER” IN THIS AGREEMENT INCLUDES SUCH PROVIDER’S
PARENT COMPANY, AFFILIATES, AND DESIGNATED AGENTS.
A. Description of the Software. The SOFTWARE includes the softwar e, firmware and the like, installe d and executing on your VEHICLE
during manufacture, and thereafter updated from time to time by HONDA, you or an authorized HONDA dealer (a “DEALER”). The
SOFTWARE allows you to access and use a va riety of SERVICES, including but not limite d to: (a) HONDA applications, services, an d content
provided through the SOFTWARE (together, “H ONDA SERVICES”); and (b) PROVIDER applicat ions, services, and content provided throu gh
the SOFTWARE (together, “PROVIDER SERVICES”), each of which may provide access to various information, media, content, and serv ices.
B. SOFTWARE Licensing and Intellectual Property.
1. SOFTWARE. This AGREEMENT grants you a non-exclusive, limited, and re vocable license to use the SOFTWARE and SERVICES solely (a)
as installed on your VEHICLE by HONDA, (b) as updated on your Vehicle by HONDA, you (but only as and when directed by HONDA), o r a
DEALER and (c) as permitted under the terms of this AGREEMENT.
2. HONDA Services. The SOFTWARE may provide you with access to various HONDA SERVICES. Installation, activation, or use of HONDA
SERVICES may require your consent to additi onal terms, conditions, and privacy policie s applicable to thos e HONDA SERVICES (the
“HONDA TERMS”). You acknowledge a nd agree that any collection, use, sharing of data generated by your VEHI CLE or your use of yo ur
VEHICLE, and your use of the HONDA SERVIC ES shall be subject to this AGREEMENT an d any additional HONDA TERMS that may be
specifically applicable to such HONDA SERVI CES or data generation. The HONDA SERVICES may collect, use, and share such data whi le
you are using the SOFTWARE.■ END USER LICENSE AGREEMENT