2019 AUDI Q7 Owner´s Manual

4M0012721BG
Audiconnect

Vehiclestatusreport
Thisservicetransfersdriverinformationsystem
datatoaserver.Dependingonthevehicleequip-
ment,certaindatamaybeaccessed,suchasthe
remainingrangeormileage.Thevaluesmaydif-
ferfromthevaluesdisplayedinthevehicle.
CarFinder
Thisservicetransmitstheparkinglocationtoa
serverwhentheignitionisswitchedoff.Thevehi-
clelocation,yourlocation,ortheroutetoyour
vehiclecanbedisplayed.Thenewparkingloca-
tioncannotbedeterminedwiththisserviceifthe
vehicleismovedaftershuttingthevehicleoff
andwithoutswitchingtheignitiononandoff
again,forexampleifthevehicleistowedorsto-
len.
—Deactivatingandactivatingtheparkingposi-
tion:Select:[MENU]>Audiconnect>Carfind-
er.


OnlineAudiservicerequest
Requirement:theservicemustbeactivatedon-
lineatwww.audiusa.com/myaudiandanauthor-
izedAudidealerorauthorizedAudiservicefacili-
tymustbeselected.
Thisservicetransmitsservice-relevantdatato
yourselectedauthorizedAudidealerorauthor-
izedAudiservicefacility.Theywillcontactyou
beforeyournextserviceappointment.
StolenVehicleLocator
Thisserviceassistsyouinlocatingyourvehicleif
itisstolen.
—Contactthepolice.YoureceiveaCaseID.
—CalltheservicehotlineandgiveyourCaseID.
Theservicehotlinewillforwardtheestablished
datatothepolice.YoureceivetheAudiService
hotlinenumberwhenyoupurchaseyourvehicle.
GeofencingAlert
Requirement:akeyusermustbesetinthevehi-
cle>page198.
Thisserviceallowsyoutosetpermittedandfor-
biddenzonesforyourvehicleaswellassettime
limitsforthesezones.Ifyourvehicleleavesa
permittedzoneorentersaforbiddenzone,you
willbenotifiedwithapushnotificationand/oran
e-mail.
SpeedAlert
Requirement:akeyusermustbesetinthevehi-
cle>page198.
Youcansetuptotwospeedlimitsforyourvehi-
cleusingthis service.Ifyourvehicleexceedsaset
speedlimit,youwillbenotifiedwithapushnoti-
ficationand/ore-mail.
ValetAlert
Requirement:akeyusermustbesetinthevehi-
cle>page198.
Ifyougiveyourvehicletoaparkingservice,you
cansetazoneandaspeedlimitusingthemyAu-
diapp.Ifthevehicleleavesthezoneorexceeds
thespeedlimit,youwillbenotifiedwithapush
notificationand/ore-mail.

Z\WARNING
Donotignoremessagesandwarningorindi-
catorlightsthatturnoninthevehiclebe-
causeoftheinformationinthevehiclestatus
report.Thiscouldlead tobreakdownsinon
theroad,accidentsandseriousinjuries.
@)Tips
Forsomeservices,youcanselectifyouwould
liketobenotifiedwithapushnotification
and/orane-mail.

Settings
ce)atelatMariano)4
>Select:[MENU]button>rightcontrolbutton>
Connectionmanager.
>Select:rightcontrolbutton>Onlinesettings>
Dataconnectionsettings.


Depending onthecountry,vehicleequipment,
andconnectiontype,thefollowingfunctionsmay
beavailable:
199

Audiconnect

Dataconnectionsettings
UsingtheDataconnectionsettingsmenu,you
cansetwhenthesystemshouldconnecttothe
Internet.TheInternetconnectiondisconnects
automaticallyoncetherequested Audiconnect
Infotainmentservicenolongerrequiresanydata.
—Audiconnect(MMI):whenthisfunctionis
switchedon,adataconnectionisautomatically
establishedinordertouseAudiconnectInfo-
tainmentservices.
—Wi-Fidevices:whenthisfunctionisswitched
on,youcanallowordenyInternetconnections.
@)Note
Alwaysfollowtheinformationfoundin>@in
Wi-Fisettingsonpage200.
@Tips
Formoreinformationonroamingcharges,
contactyourcellphoneserviceprovider.
Wi-Fisettings
Appliesto:vehicleswithWi-Fihotspot
Youcan use theMMIasaWi-Fihotspottocon-
nect
uptoeight Wi-FidevicestotheInternet.
Requirement:theignitionmustbeswitchedon.

>Select:[MENU]button>Telephone>rightcon-
trolbutton>Wi-Fisettings.

Dependingonthecountryandthevehicleequip-
ment,thefollowing functionsmaybeavailable:
Wi-Fi
Whenthisfunctionisswitchedon,theMMIWi-Fi
hotspotisactiveandvisibletootherdevices(for
example,laptopsandcellphones).Youcancon-
nectyourWi-FidevicetotheMMIanduse theIn-
ternetconnectionifnecessary.Ifyouswitchoff
theWi-FiintheMMI,theWi-Fihotspotwillbe
deactivated.Therefore,anyotherdevicesaccess-
ingtheWi-Fihotspotwillnolongerbeconnected
totheWi-Fi.
Networkkey
TheWi-Ficonnectionbetweenyourvehicleand
yourWi-Fideviceisencrypted.Toestablishacon-
200
nection,youmustenterthefollowingvalues
whensettingupyourwirelessdevice.Youcan
changethemifnecessary.
—Accesspoint(SSID):nameoftheWi-Finet-
work.
—Password:arandompasswordwassetatthe
factoryintheMMI.Thepasswordcanbe
changed.TheWPA2encryptionmethodre-
quiresapasswordtobeatleast8characters
long.Chooseasecurepassword.
—Visibletoothers:yourWi-Finetworkvisibility
can be switchedonoroff.

ZAWARNING
—Itisonlysafe tousetablets,laptops,mobile
devicesandothersimilardeviceswhenthe
vehicleisstationarybecause,likeallloose
objects,theycouldbethrownaroundthein-
sideofthevehicleinacrashandcauseseri-
ousinjuries.Storethesetypesofdevicesse-
curelywhiledriving.
—To reducetheriskofanaccident,use theAu-
diconnectInfotainmentserviceswithaWi-
Fihotspotonlyintherearseatwhentheve-
hicleisinmotion,oronlywhenthevehicleis
stationary.
—Donotuseanywirelessdevicesonthefront
seatswithinrangeoftheairbagswhiledriv-
ing.Also readthewarningsinthechapter
=>page272,Frontairbags.
—Asthedriver,donotallowusageoftheWi-
Fihotspottodistractyoufromdriving,as
thiscouldincreasetheriskofanaccident.

C)Note
—Incertainsituations,theWi-Fihotspotdata
connectionmaybeestablishedasareplace-
mentfortheSIMcardonyourWi-Fidevice.
Thisfeature dependsontheconfiguration
ofyourWi-Fideviceandoperatingsystem.
Thiscouldresultinfeesdepending onyour
cellphoneserviceprovider,especiallyifyou
areusingthisfeaturewhileabroad.Aflat
ratedataplanisstronglyrecommended.For
moreinformation,contactyourcellphone
serviceproviderorrefertotheowner'sman-
ualforyourWi-Fidevice.

4M0012721BG
Audiconnect

—Appliesto:embeddedSIMcardusage:The
connectioncostsforAudiconnectInfotain-
mentservicesareincludedinthepriceof
AudiconnectInfotainment.Pleasenote
thatchargesmayapplywhenusingcertain
services.Forexample,thisappliestoInter-
netradio/podcastsorforservicesthatuse
theWi-Fihotspot,suchasonlinemedia
sources.Depending onthecountry,data
plansmayneedtobepurchasedforthese
services>page201.Foradditionalinfor-
mation,seewww.audiusa.com/myaudi.
—Youareresponsibleforallprecautionstaken
fordataprotection,anti-virusprotection,
andprotectionagainstlossofdataonmo-
biledevicesthatareusedtoaccesstheIn-
ternetthroughtheWi-Fihotspot.
@Tips
InvehicleswithoutAudiconnectInfotain-
ment,theuseoftheWi-Fihotspotisonly
possiblefortheWi-Fiaudioplayer*.Adata
connectiontotheInternetcannotbeestab-
lished.
Dataplans)
Appliesto:vehicleswith dataplans
Requirement:YoumusthavearegisteredmyAudi
accountatwww.audiusa.com/myaudi.Yourvehi-
clemustberegisteredinyourmyAudiaccount.
Youcanpurchasedataplansatwww.audiusa.
com/myaudi.
Troubleshooting
Appliesto:vehicleswithAudiconnectInfotainment


ZAWARNING
—Asthedriver,donotallowusageoftheWi-
Fihotspottodistractyoufromdriving,as
thiscouldincreasetheriskofanaccident.
—Itisonlysafe tousetablets,laptops,mobile
devices,andothersimilardeviceswhenthe
vehicleisstationarybecause,likeallloose
objects,theycouldbethrownaroundthein-
sideofthevehicleinacrashandcauseseri-
ousinjuries.Storethesetypesofdevicesse-
curelywhiledriving.
—Donotuseanywirelessdevicesonthefront
seatswithinrangeoftheairbagswhiledriv-
ing.Also readthewarningsinthechapter
=>page272,Frontairbags.

()Note
ReadtheinformationaboutAudiconnect,and
besure tonotetheconnectivitycostssection
=>)inWi-Fisettingsonpage200.
@)Tips
—Pleasenotethatanyvehiclepassengercan
deletetheSIMowner.
—Theassociatedvehicleisnotautomatically
deletedfromthecustomerportalforthe
cellphoneserviceproviderwhenyoudelete
theSIMownerinthevehicle.Ifsellingyour
vehicle,youshoulddeletethevehiclefrom
thecustomerportalforthecellphoneserv-
iceproviderto avoidbeingchargedforaddi-
tionalpurchases.

ProblemSolution

AudiconnectInfotainmentserv-
ices:individualAudiconnectInfo-
notavailable.
SomeAudiconnectInfotainmentservicesmustbeactivatedor
configuredthroughyourpersonalmyAudiaccountbeforeusing
tainmentservicesaregrayed outor|themforthefirsttime.Youcanfinddetailedinformationonline
atwww.audiusa.com/myaudi.

Wi-Fihotspot:itisnotpossible to
connectthroughWi-Fi.
restartit.

CheckifWi-FiisactivatedintheMMI>page200.
DeleteallexistingWi-Ficonnectionsonyourmobiledeviceand


))_Notavailableineverymarket.
201

Audiconnect

DataPrivacy
Appliesto:vehicleswithAudiconnectInfotainment
AUDIAGcollects,uses,storesandsharesyour
personalinformation,suchascontactdata,vehi-
cledata,usagedata,drivingdataandprecisege-
olocation,inordertoprovideyouwiththeprod-
uctsandservicesyouhavepurchasedorrequest-
ed,andforanumberofotherpurposes,forex-
ample,totrackqualityissues,toperformance
andsafety,tomeetourinternalcomplianceorle-
galrequirementsandtomarkettocustomers
andpotentialcustomers.Foramorecomplete
listofthedatawecollect,how weuseitandwith
whomweshareit,pleasevisityourAudination-
al/salesregionwebsiteatwww.audi.com.
Thecollection,useandsharingmayvarydepend-
ingonyourmodelandmodelyear,yoursubscrip-
tionstatus,ortheserviceoffering.Forexample,
collection,useandsharingmayvarybetweenAu-
diconnectservices,ifyouhavedesignatedakey
user,orifyouaredrivingamodelequippedwith
persistentdatalogging.Pleasereviewthecom-
pletePrivacyStatementtounderstandourdata
handlingpracticeswithrespecttoaparticular
service.
Youcanfindadditionalinformationaboutourda-
taprivacypracticesinyourMMIintheoptions
menufortheselectedAudiconnectInfotainment
service.Select:[MENU]button>Audiconnect>
rightcontrolbutton>AboutAudiconnect.


Informationaboutourprivacypracticesincon-
junctionwiththemobileAudiconnectapplica-
tioncan befoundintheApplication’sPrivacy
Statement.
For additionalinformationabouttheprivacy
practicesrelatingtoAudiconnect,myAudi,or
otherwebsites,applicationsoronlineservicesas
wellasyourobligationswithrespecttousing
theseservices,andforadditionalinformationre-
gardingAudiconnecttermsandconditions,
pleasevisityourAudinational/salesregionweb-
siteatwww.audi.com.
202

4M0012721BG
Emergencycall

Emergencycall
Introduction
Appliesto:vehicleswithemergencycallfunction
Dependingonthe countryandthevehicleequip-
ment,thefollowing functionsmaybeavailable.
Withtheemergencycall,youcancallforhelpin
dangeroussituationsasquicklyaspossible.Use
thisfunctionwhenemergencyhelpisneeded
=>page203.
Withonlineroadsideassistance,youcanrequest
assistanceifthereisabreakdownoraminoracci-
dent>page204.
@Tips
— TheservicesareprovidedthroughaSIM
cardinstalledinthevehicle.Thecostofthe
callanddataconnectionsisincludedinthe
priceoftheservices.Servicesareprovided
assumingthatthecellphonenetworkre-
quiredfortheinstalledSIMcardisfunction-
ingandavailable foruse.Theavailableserv-
icessetbyAudiAGareonlyavailablewithin
thecellphonenetworkcoverageareafor
thecellphoneserviceprovider selectedby
AudiAG.
—Youcanfindwhatdatawillbetransferredat
www.audiusa.com.
—Theseservicescannotbedeactivatedusing
thesettingsintheInfotainmentsystem.
Emergencycall
Appliesto:vehicleswithemergencycallfunction
Anemergencycallisacombinationofdatatrans-
missionandaphonecall.Thedatatransmission
fromyourvehicleforwardsimportantinforma-
tion,suchasthevehicleandpositiondata,tothe
emergencycallcenter.
Makinganemergencycall
Appliesto:vehicleswithemergencycallfunction
Theemergencycallcanbemadetwodifferent
ways.

Fig.187Frontheadliner:coverfortheemergencycallbut-
ton
Requirement:theLED@)mustbegreen.
Manualemergencycall
Requirement:theignitionmustbeswitchedon.
>Tapthecover(4)toopenit.
>Pressandholdthe emergencycallbuttonuntil
theLED()blinksgreen.Theemergencycall
willbemade.
>Iftheemergencycallbuttonispressedbymis-
take,thenpressitagainimmediatelyandhold
ituntiltheLEDstaysgreen.Theemergencycall
willbecanceled.
Automaticemergencycall
Thevehicleelectricalsysteminitiatesanauto-
matic emergencycallundercertaincircumstan-
ces,forexampleifanairbagdeploys.TheLEDin
the emergencycallbutton(2)blinksgreen.The
emergencycallwillbe made.Itcannot becan-
celed.
TheLEDindicatesthestatusofthesystemasfol-
lows:
—Green-theemergencycallfunctionisavaila-
ble.
—Red-thereisamalfunctionintheemergency
callfunction.ContactanauthorizedAudidealer
orauthorizedAudiServiceFacility.Anemergen-
cycallcannotbemade.
—Off-theemergencycallfunctionisnotavaila-
ble,perhaps becausenonetworkisavailable.
203
>

Emergencycall

@Tips
Iftheemergencycalliscanceledduetoa
poorconnection,thenthesystemautomati-
cally triestoconnectagain.
Messages
Appliesto:vehicleswithemergencycallfunction
SsEmergencycallfunction:malfunction!Re-
strictedfunctionality.PleasecontactService
Ifthisindicatorlightturnsonandthismessage
appears,the emergencycallfunctionisrestrict-
ed.Forexample,youcannotcalltheemergency
callcenter,butdatamaystill betransmittedun-
dercertaincircumstances.Drivetoanauthorized
AudidealerorauthorizedAudiServiceFacilityim-
mediatelytohavethemalfunctioncorrected.
BSEmergencycallfunction:malfunction!Func-
tionunavailable.PleasecontactService
Ifthisindicatorlightturnsonandthismessage
appears,youcannotmakeanemergencycall.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
Onlineroadside
assistance
Appliesto:vehicleswithonlineroadsideassistance
Anonlineroadsideassistancecall)) isacombina-
tionofdatatransmissionandaphonecall.The
data transmissionfromyourvehicleforwardsim-
portantinformationtothe Audiservicecenter,
suchasthevehicleandpositiondata.

))Theavailabilityoftheservicesoffereddependsonthe
countryandmaychangeinthefuture.
204
Callingonlineroadsideassistance
Appliesto:vehicleswithonlineroadsideassistance

RAZ-0443



Fig.188Frontheadliner:onlineroadsideassistancebut-
ton
Callingonlineroadsideassistance
>Pressthebutton@).TheLEDinthebutton
turnsred.Theonlineroadsideassistancecall
willbemade.
>Ifyoupressthebutton@)bymistake,then
pressitagain.Or
>SelectandconfirmCancelorEndcallintheIn-
fotainmentsystem.
Audiincidentassistance
Aminoraccidentmaybedetectedbythevehicle
electricalsystem.Youhavethe optionofselect-
ingbetweenCallonlineroadsideassistanceor
Makeemergencycall.
>Selectoneoftheoptionsandconfirmitby
pressingthecontrolknob.
G)Tips
Iftheroadsideassistancecalliscanceleddue
toapoorconnection,thenthecallmustbe
madeagain.

4M0012721BG
Navigation

Navigation
Openingnavigation
Appliesto:vehicleswithnavigationsystem
Thenavigationsystemdirectsyoutoyourdesti-
nation,aroundtrafficincidents,andonalterna-
tiveroutes,ifdesired.
Homeaddress
2)Gasstation
4
Senet

Fig.189Diagram:Enterdestinationmenu

NAV/MAP. >Pressthebutton.
TheEnterdestinationmenuisdisplayedafter
openingnavigation.Thefollowinginformation
canbedisplayedintheInfotainmentsystemdis-
play:
@Inputfieldforfreetextsearch....205
@Homeaddress.................207
@®Lastdestinations...............206
@Storedfavoritescos:ncesynewss207
Assoonasyouselectanentryfromthelist(de-
pendingonthevehicleequipment),thecorre-
spondingdestinationdisplaysasamappreview*
©?fig.189.
Ifyouhaveconnectedamobiledevicetothe
MMI,yourdirectorycontactswillalsobelistedif
they havenavigationdataassignedtothem.
TheFavorites(4)>fig.189menuitemaswellas
thedirectorycontactsareonlyshownintheEn-
terdestinationmenuifyouhaveenteredoneor
morecharactersusingtheinputfield.
Switchingbetweendestinationentryandthe
map:

NAV/MAP —Pressthebuttonrepeatedlyuntil
themapisdisplayed.Or:Select:leftcontrol
button>Switchtomap.


ZAWARNING
— Thedemandsoftrafficrequireyourfullat-
tention.Alwaysreadthechapter
=>page153,Trafficsafetyinformation.
—Obeyalltrafficlawswhendriving.
— Theroutecalculatedbythenavigationsys-
temisarecommendationforreachingyour
destination.Obeytrafficlights,stoppingre-
strictions,one-waystreets,lanechangere-
strictions,etc.
—Adjustthevolumeoftheaudiosystemso
thatsignalsfromoutsidethevehicle,such
aspoliceandfiresirens,can beheardeasily
atalltimes.

C)Note
Ifthedrivingdirectionsconflictwithtraffic
laws,obeythetrafficlaws.
G@)Tips
—SnowandobstructionsontheGPSantenna
or interferencecausedbytreesandlarge
buildingscanimpairsatellitereceptionand
affectthesystem'sabilitytodeterminethe
vehicleposition.Severaldeactivatedormal-
functioningsatellitescanalsointerruptGPS
receptionandaffectthesystem'sabilityto
determinethevehicleposition.
—Becausestreetnamessometimeschange,
thenamesstoredintheMMImayinrare
casesdifferfromtheactualstreetname.
Enteringadestination
Freetextsearchfordestinations
Appliesto:vehicleswithnavigationsystem
Withthefreetextsearch,youcanenterthenavi-
gationdestinationdataallatonceinanyorder
usingtheMMItouchcontrolpad*ortheletter/
numberspeller(forexample,20MainSt.,Los
Angeles).Likewise,youcansearchforpointsof
interest,contacts,previousdestinationsorfa-
voritestonavigatetothedesiredaddress.

NAV/MAP Pressthebuttonrepeatedlyuntilthe
Enterdestinationmenuisdisplayed>page205,
fig.189.

205
>

Navigation

>Pushthecontrolknobup.Theinputfieldisdis-
played@)&page205,fig. 189.
—Enteroneormoresearchtermsintotheinput
field.
—Ifavailable,confirmtheinputsuggestion*to
completetheentryorawordsuggestion*.See
=page161,Letter/numberspeller.
—Turn thecontrolknobtotherighttochangethe
resultslist.
—Selectandconfirmadestinationfromthere-
sultslist.
Theroutedisplaysasanoverviewinthemap.
Routeguidanceisalreadyactive.
Narrowingthesearcharea
Allcountries/statesareselectedatthefactory
forthefreetextsearch.
—Select:therightcontrolbutton>Country/state
selectionintheinputfield@>page205,
fig.189.
—Selectthecountryorstate(@)thatshould be
searchedforinthefreetextsearchinorderto
narrowthenumberofresultsandincreasethe
searchspeed.Theselectedentryinthecoun-
try/stateselectionisstored.Or:SelectAll
countries/states.
@Tips
— TheMMIinputsuggestionsdependonthe
lastnavigateddestinations.
—Upto50entriescanbestoredinthelast
destinationslist.
—Additionalinformationonfreetextsearches
canbefoundunder>page162.
Loadingpreviousdestinations
Appliesto:vehicleswithnavigationsystem
Yourlastdestinationsareautomaticallystored
andcanbeloadeddirectlyas adestination.
Requirement:adestinationwasalreadynavigat-
edto.

>Pressthe [NAV/MAP]buttonrepeatedlyuntil
the Enterdestinationmenuisdisplayed
=>page205,fig. 189.
206
YourlastdestinationislisteddirectlyintheEnter
destinationmenuunderthehomeaddressand
identifiedwiththesymbol@)>page205,
fig.189.
—Selectandconfirmoneofthelastdestinations
fromthelist.
Deletingpreviousdestinations
—Selectoneofthelastdestinationsfromthelist.
—Select:rightcontrolbutton>Deletedestina-
tion>DeletethislastdestinationorDeleteall
lastdestinations.
Theselecteddestinationoralllastdestinations
is/aredeletedandnolongerdisplayedintheEn-
terdestinationmenu.
Enteringanaddress
Appliesto:vehicleswithnavigationsystem
As analternativetofreetextsearch,youcanal-
so enteranaddressinstages.

>Pressthe [NAV/MAP]buttonrepeatedlyuntil
theEnterdestinationmenuisdisplayed
=>page205,fig. 189.
>Select:leftcontrolbutton>Enteraddress.

—Enteringadestinationusingacountry/state:
selectandconfirmCountry/state.Selectand
confirmacountryorstatedirectlyfromthelist.
Or:searchforacountryorstateusingtheinput
field.
—EnteringadestinationusingtheCityorZIP
code:selectandconfirmCity/ZIPcode.Entera
cityoraZIPcode.Or:selectandconfirmacity
fromthelist.
—Selectandconfirmadditionaldetailsaboutthe
destinationsuchasStreet,Housenumberor
Downtown.
—Destinationentry usinga streetintersection*:
Requirement:youmustenterastreet.Select
andconfirmIntersection.Selectandconfirma
streetdirectlyfromthelist.Or:searchfora
streetusingtheinputfield.
—SelectandconfirmStartrouteguidance.