have directly notified Mercedes-BenzUSA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction ofaless serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benzinw riting of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for acumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-BenzU SA, LLC
Customer Assistanc eCenter
3M ercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenanc ework which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-BenzC enter. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-BenzR oadside AssistancePro-
gram offers technical help in the event of a
breakdown. Callstot he toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours aday, 365 days ayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-BenzR oadside Assistanc eProgram
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of achange of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-BenzC ustomer Assistanc eCenter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada)a t
1-800-387-0100 .This will assist us in contact-
ing you in atimely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased aused car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-BenzC ustomer Assistanc eCenter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada)a t1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with acatalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
Rthe fuel may have aconsiderably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benzm odels are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-BenzC enter or write to one of the
following addresses.
In the USA
Mercedes-BenzU SA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-BenzC anada,Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Service and vehicleo peration25
Introduction
Z
Do not mix such fuelswitht he fuel recom-
mended for your vehicle.
!To ensur ethe longevity and full perform-
ance of the engine ,onlyp remium-grade
unleade dgasoline must be used.
If standard unleade dgasoline is unavailable
and yo uhavetor efuelwithu nleade dgasoline
of alower grade ,observe the following pre-
cautions:
ROnlyf illt he fuel tank to half full with regular
unleade dgasoline and fil lthe res twithp re-
mium-grad eunleade dgasoline as soo nas
possible.
RDo not drive at the maximum speed.
RAvoi dsudde nacceleratio nand engine
speeds ove r3,000 rpm.
Yo uw illu sually find informatio nabout the fuel
grade on the fuel pump. If yo ucanno tfind the
labe lont he fuel pump, as kthe gass tationstaff.
iFor furtheri nformation, consul taqualified
specialis tworkshop or visit
http://www.mbusa.com (USA only).
As atemporary measure, if the recommended
fuel is not available, yo umayalso us eregular
unleade dgasoline with an octane rating of
87 AKI /91 RON .Thism ay reduc eenginep er-
formance an dincre asef ue lconsu mption. Avoid
drivin gatfullt hrottle and sudden acceleration.
Never refu
e
lusing gasoline with alower AKI.
iThe fuel syou can us einyourv ehicl emay
differf romthe information in the Operator's
Manua ldepen ding on the country.T he fuels
thath aveb eena pproved for your vehicl ecan
be found on the instructio nlabel on the inside
of the fuel fille rflap.
Informatio nonrefueling (
Ypage 130).
Additivesing asoline
!Operating the engine with fuel additives
adde dlater can lead to engine failure. Do not
mixf ueladdit ivesw ithf uel. Thisd oesn ot
includ eaddit ivesfor the remova land preven-
tio nofr esidue buildup. gasoline must onl ybe
mixed with additive srecommende dby
Mercedes-Benz. Compl ywitht he instructions
for us eonthe product label. Mor einformation
abou trecommende daddit ivesc an be
obtained froma ny authorizedMercedes-Benz
Center. Mercedes-Benz recommends thaty
ouuseb ran-
de df uels thath avea ddit ives.
The fuel quality availabl einsomecountries may
not be sufficient. Residu ecould buil dupinthe
fuel injectio nsystemasa result. In such cases,
and in consultation with an authorized
Mercedes-Benz Center, the fuel maybem ixed
wit hthe cleaning additive reco mmend
e
dby
Mercedes-Benz. Yo umusto bser ve the notes
and mixing ratio sspecifie dont he container.
Engine oil
General notes
!Do not us eengine oi lorano ilfilter with
specifications deviating fromt hoseexpressly
required for the prescribe dservice intervals.
Do not change the engine oi loroilfilter in
order to setr eplacement intervals longert han
thos eprescribed. Thi scould otherwis ecause
damage to the engine or exhaust ga safter-
treatment.
Follo wthe instructions on the service interval
displa yfor changing the engine oil. Thi scould
otherwis ecause damage to the engine or
exhaust ga saftertreatment.
When handling engine oil, observe the important
safety note sonservice products (
Ypage 290).
The engine oils ar ematchedtot he performance
of Mercedes-Benz engine sand service intervals.
Yo us houl dtherefore onl yuseengine oils and oil
filters thata reapproved for vehicles with main-
tenance systems.
For alistofa pproved engine oils and oi lfilters,
consul tanauthorize dMercedes-Benz Center.
Or visit the website
http://bevo.mercedes-benz.co m.
The table shows which engine oils have been
approved for your vehicle.
292Service products and filling capacities
Technical data