2018 MERCEDES-BENZ METRIS MY18 Operator’s Manual

Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
HEnvironmental note
If fuels are handled improperly, they pose a
danger to persons and the environment. Do
not allow fuels to run into the sewage system,
the surface waters, the ground water or into
the ground.
!Do not switch on the ignition if you acciden-
tally refuel with the wrong fuel. Otherwise, the
fuel will enter the fuel lines. Notify a qualified
specialist workshop and have the fuel tank
and fuel lines drained completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can.
You will find further information about fuel and
fuel grades under "Service products and capaci-
ties" (
Ypage 307).
Refueling procedure
:Fuel filler flap
;Fuel filler cap
=Tire pressure table (Ypage 282)
?Fuel filler neck
Fuel filler flap :is on the left side of the vehicle
behind the front door. It is only possible to open fuel filler flap :when the front door is open.
XRemove the key from the ignition lock.
XOpen the front left-hand door first, and then
fuel filler flap :.
XClose all vehicle doors to prevent fuel vapors
from entering the vehicle interior.
XTurn fuel filler cap ;counter-clockwise,
remove it and let it hang from the strap.
XCompletely insert the filler neck of the fuel
pump nozzle into tank ?and refuel.
XOnly fill the tank until the pump nozzle
switches off. Fuel may otherwise leak out.
XReplace tank filler cap ;on tank ?and turn
clockwise.
You will hear a click when the fuel filler cap is
closed fully.
XOpen the front left-hand door first, and then
close filler flap :.
Problems with the fuel and fuel tank
If your vehicle is losing fuel, the fuel lines or the
fuel tank are defective.
XTurn the key immediately to position 0in the
ignition lock and remove it.
XDo not restart the engine under any circum-
stances.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
Parking135
Driving an d parking
Z

GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
!When the vehicle is parked, always remove
the key to prevent the battery from becoming
discharged.
Always park your vehicle safely and secure it
against rolling away. When parking, observe the
legal requirements of the country in which you
are currently driving.
To ensure that the vehicle is properly secured
against rolling away unintentionally:
Rthe parking brake must be firmly applied
Rthe transmission must be in position Pand the
key must be removed from the ignition lock
Ron steep uphill or downhill gradients, the front
wheels must be turned towards the curb
Parking brake
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking brake
when the vehicle is stationary.
XTo apply the parking brake: depress park-
ing brake pedal ;firmly.
The red F(only USA) or J(only Can-
ada) indicator lamp in the instrument cluster
lights up if the engine is running.
XTo release the parking brake: depress the
brake pedal and keep it depressed.
XPull release handle :.
The parking brake is released abruptly. The
red F (only USA) or J(only Canada)
indicator lamp in the instrument cluster goes
out.
Exceptionally, if the service brake fails, the park-
ing brake can be used to brake the vehicle in an
emergency.
XEmergency braking: pull release handle:
and gradually depress parking brake
pedal ;.
136Parking
Driving and parking

Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the coolant temperature is very high, e.g.
after driving on hilly roads, leave the engine
running at idle speed for about two minutes
before turning it off.
This allows the coolant temperature to return
to normal.
Vehicles with automatic transmission
XStop the vehicle.
XShift the transmission to position P.
XApply the parking brake.
XTurn the key to position0in the ignition lock
and remove it.
The immobilizer is activated.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission automatically shifts to P.
If you shift the automatic transmission to N
before switching off the engine, the automatic
transmission remains in Neven if a front door
is opened.
XSecure the vehicle to prevent it from rolling
away (Ypage 135).
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
XDisconnect the battery (Ypage 261).
or
XConnect the battery to a trickle charger.
Be sure to observe the notes on charging the batteries (
Ypage 264).
You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than 6
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements of the country in
which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while driving a vehicle.
Driving tips137
Driving and parking
Z

Always use the hands-free system for telephon-
ing while driving. Only use the telephone if road
traffic conditions permit. If this is not the case,
pull over to a safe location before using the tele-
phone.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 fee t(approximately 14 m)
every second.
Drive sensibly – save fuel
In order to save fuel, observe the following tips:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in moun-
tainous terrain.
Overrun cutoff
If you are in overrun mode and take your foot off
the accelerator pedal, the fuel supply is cut off
when the engine speed is out of the idle speed
control range.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized Mercedes-Benz technicians.
The engine settings must not be changed under
any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must be aware of the maxi-
mum design speed of the vehicle and the maxi- mum permissible speed based on the tires (tire
and tire pressure). In particular, also observe the tire approval regulations for each country.
You must not exceed the speed limit for the tires
indicated by the speed rating. The speed rating
is stated in the tire tables (
Ypage 302).
You can permanently limit the permissible max-
imum speed of your vehicle, e.g. for driving on
winter tires.
138Driving tips
Driving and parking

Mercedes-Benz recommends that you have the
maximum permissible speed programed at a
Mercedes-Benz Commercial Van Center.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed permissible
maximum speed.
Driving abroad
Service
An extensive network of authorized Mercedes-
Benz Centers is also at your disposal when you
are traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately available.
The relevant workshop directories are available
from any Mercedes-Benz Commercial Van Cen-
ter.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. You
will find information about fuel under "Service
products and capacities" (
Ypage 307).
Low-beam headlamps
General notes
When driving in countries in which traffic drives
on the opposite side of the road to the country
where the vehicle is registered, you must switch
the headlamps to symmetrical low beam. This
prevents oncoming traffic from being blinded.
Symmetrical low beam does not illuminate as
large an area of the edge of the road.
Vehicles with halogen headlamps
The headlamps do not need to be switched to
symmetrical low beam. The legal requirements
of countries in which traffic drives on the oppo-
site side of the road to the country where the
vehicle is registered are met without the need to
convert the headlamps.
Transport by rail
Transporting your vehicle by rail may be subject
to certain restrictions or require special meas- ures to be taken in some countries due to vary-
ing tunnel heights and loading standards.
You can obtain information on this from any
Mercedes-Benz Commercial Van Center.
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
This also applies to automatic braking if you
have activated cruise control.
On long and steep downhill gradients, you
should change down to shift range 2or1 in
good time (
Ypage 130).
This should be observed in particular when driv-
ing with a laden vehicle and when towing a
trailer.
You thereby make use of the braking effect of
the engine and do not have to brake as often to
maintain the speed. This relieves the load on the
service brake and prevents the brakes from
overheating and wearing too quickly.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
Driving tips139
Driving and parking
Z

!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. The brakes are cooled down
more quickly in the airflow.
Wet road surfaces
If you have been driving for a long time in heavy
rain without braking, there may be a delayed
response when you first apply the brakes. This
may also occur after driving through a car wash
or deep water.
You must depress the brake pedal more firmly.
Maintain a longer distance to the vehicle in
front.
While paying attention to the traffic conditions,
you should brake the vehicle firmly after driving
on a wet road surface or through a car wash. This
heats the brake discs, so that they dry more
quickly, which protects them against corrosion.
Limited braking performance on salt-
treated roads
When driving on salted roads, salt may start to
build up on the brake disks and brake pads. This can increase braking distances considerably.
Maintain a greater distance to the vehicle in
front.
To remove any build-up of salt that may have
formed:
XApply the brakes at the start of the journey,
occasionally during journey and at the end of
the journey. Make sure that you do not endan-
ger other road users when doing so.
Checking the brake pad thickness
In addition to monitoring using the brake pad
wear sensor, regularly monitor and check all of
the brake pads by performing a visual inspection
to look for pad material wear.
If you are unable to check the brake wear on the
inside of the wheels, remove the wheels with the tools provided.
Make sure that the brake pad material thickness
never falls below 0.12 in (3 mm). Have the brake pads checked and replaced at a qualified spe-
cialist workshop, if necessary. Do not solely rely on the brake pad wear sensor.
It is strongly recommended that you have the
brake pads checked at a qualified specialist
workshop at every service displayed in the main-
tenance interval indicator, prior to long journeys
and whenever the wheels are removed.
New brake discs and brake pads/
linings
New brake pads and brake discs only reach their
optimal braking effect after about 60 miles
(100 kilometers). Until then, compensate for
this by applying greater force to the brake pedal.
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake discs
and brake pads/linings:
Rbrake discs that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or are of an equivalent
standard of quality
Other brake discs or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake discs or brake pads/
linings on an axle at the same time and only have
them replaced at a qualified specialist work-
shop. When replacing the brake discs, always
have the brake pads/linings replaced at the
same time.
Parking brake
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered sur-
faces, road salt and/or dirt may get into the
parking brake. This causes corrosion and a
reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
140Driving tips
Driving and parking

110 yds (100 m) at a maximum speed of 12 mph(20 km/h).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
Driving in wet conditions
Hydroplaning
GWARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on the
depth of water on the road. There is a risk of
an accident.
For this reason, avoid tire ruts and brake care-
fully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as follows:
Rreduce your speed
Ravoid tire ruts
Rapply the brakes with care
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
If you have to drive on stretches of road on which
water has collected, please bear in mind that:
Rthe water level of standing water should not
be above the lower edge of the front bumper
Rdo not drive faster than walking speed
Driving in winter
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
!An accumulation of snow and ice, particu-
larly when frozen, caught in the area around
the air intake slots, moving parts, the axles
and the wheel arches may:
Rrestrict air intake
Rdamage vehicle parts
Rcause malfunctions by restricting the mobi-
lity intended by the design (e.g. reduced
possible steering input).
Regularly check the vehicle and remove snow
or ice when traveling in wintry conditions.
If there is any damage, inform a qualified spe-
cialist workshop.
!Vehicles with automatic transmission may
roll only briefly in the neutral position N. Pro-
longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and braking
maneuvers. Do not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
XTry to maintain control of the vehicle using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. If you do not adjust
your driving style, the vehicle may start to skid.
Al

ways adapt your driving style and drive at a
speed to suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Driving tips141
Driving and parking
Z

You can find further information under:
R"M+S tires" (Ypage 281)
R"Snow chains" (Ypage 282)
R"Driving with summer tires" (Ypage 281)
Also observe the notes under "Winter operation"
(
Ypage 281).
Driving off-road
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
When driving off-road, your body is subject to
forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road.
GWARNING
If you drive over obstacles or in ruts, the steer-
ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you
must expect steering forces to increase
briefly and suddenly.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
!When driving off-road or on unpaved surfa-
ces, check the underside of the vehicle and
the wheels and tires at regular intervals. In
particular, remove any trapped foreign
objects, e.g. stones and branches.
Such foreign objects may:
Rdamage the chassis, the fuel tank or the
brake system
Rcause imbalances and thus vibrations
Rbe flung out when you continue driving
If there is any damage, inform a qualified spe-
cialist workshop.
When driving off-road and on construction sites,
sand, mud and water mixed with oil, for exam-
ple, may get into the brakes. This may lead to a
reduction in braking performance or total brake
failure, also as a result of increased wear. The
braking characteristics will vary depending on
the material that has got into the system. Clean
the brakes after driving off-road. If you then
notice reduced braking performance or hear
scraping noises, have the brake system checked
at a qualified specialist workshop. Adjust your
driving style to the changed braking character-
istics.
Driving off-road or on construction sites increa-
ses the possibility of vehicle damage which may
in turn lead to the failure of certain assemblies
and systems. Adapt your driving style to the off- road driving conditions. Drive carefully. Have
any vehicle damage rectified at a qualified spe-
cialist workshop as soon as possible.
When loading your vehicle for driving off-road or
on a construction site, keep the vehicle's centerof gravity as low as possible.
Rules for driving off-road
!Always bear the vehicle's ground clearance
in mind and avoid obstacles, e.g. deep ruts.
Obstacles may damage the following parts of the vehicle:
Rthe chassis
Rthe drive train
Rthe fuel and supply tanks
For this reason, you should always drive
slowly when driving off-road. If you have to
142Driving tips
Driving and parking