2018 MERCEDES-BENZ METRIS MY18 Operator’s Manual

Activating and deactivating the ECO
start/stop functionXPress theè ECO button.
When th eindicator lamp in th eè ECO
butto nlights up, th eECO start/sto pfunction
is activated.
When all th econdition sfor automatic engin e
switch-off are fulfilled ,th edisplay shows th e
è ECO symbol in th estatus bar
(
Ypage 126). The engin eis then automati-
call yswitched off when th evehicl ecomes to
a stop.
Problems with the engine
ProblemPossible causes/consequences and MSolutions
The enginedoes no t
start .
The starter motor can be
heard.There is amalfunction in th efuel supply.
XTurn th eke ybac kto position gin th eignition loc kbefore attempt-
ing to start th eengin eagain .
XStart th eengin eagain .
Pleas ebear in min dthat lengthy and frequen tstarting attempts will
drai nth ebattery.
If th eengin edoes no tstart after several attempts :
XConsultaqualified specialist workshop .
The enginedoes no t
start .
The starter motor can be
heard. The reserv efuel
warning lamp is lit and
th efuel gauge is at 0.The fuel tankhas been run dry.
XRefue lth evehicle.
The engin edoes no t
start .
The starter motor canno t
be heard.The on-board voltag eis to olow. The battery is to oweak or discharged.
XJump-start th evehicl e (Ypage 274).
If th eengin ecanno tbe jump-started, th estarter motor is faulty.
XConsult aqualified specialist workshop .
Driving127
Driving and parking
Z

ProblemPossible causes/consequences andMSolutions
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 264).
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or a mechanical com-
ponent of the engine management system.
XOnly depress the accelerator pedal slightly.
Unburnt fuel may otherwise get into the catalytic converter and
damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
Before switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the engine is switched off, rolling in neutral
N can damage the power transmission and
result in transmission damage.
Always observe the instructions and safety
notes under "Tow starting and towing away"
(
Ypage 276).
Bear in mind that power transmission between
the engine and the transmission is interrupted
when the engine is switched off. For this reason,
shift the automatic transmission to Pbefore the engine is switched off and with the vehicle is
stationary. Apply the parking brake to prevent
the vehicle from rolling away.
DIRECT SELECT lever
Overview of the transmission shift sys-
tem
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The display in the instrument
cluster shows the current transmission position,
namely P,R, Nor D(
Ypage 130).
128Automatic transmission
Driving and parking

Selecting transmission positions
!If the engine speed is too high or the vehicle
is moving, do not shift the automatic trans-
mission directly from Dto R, from Rto Dor
directly to P. The automatic transmission
could otherwise be damaged.
!Only shift the automatic transmission to R
when the vehicle is stationary.
XIf park position Pis selected, depress the
brake pedal to change the transmission posi-
tion.
XDrive position D: push the DIRECT SELECT
lever down beyond the 1st point of resist-
ance.
XReverse gear R: push the DIRECT SELECT
lever up beyond the 1st point of resistance.
iThe ECO start/stop function is not available
when reverse gear is engaged. Further infor-
mation can be found under "ECO start/stop
function" (
Ypage 125).
XNeutral N: push the DIRECT SELECT lever up
or down as far as the 1st point of resistance.
iWhen you switch off the engine, the auto-
matic transmission shifts to Nautomatically.
XPark position P: press the button of the
DIRECT SELECT lever in the direction of arrow
P.
Park position Pis engaged automatically if you:
Rremove the key
Ropen the driver's door while the vehicle is sta-
tionary or traveling at very low speeds and the
transmission is in position Dor R
If you want the automatic transmission to
remain in neutral Nafter you switch off the
engine, you must leave the key in the ignition
lock. This is necessary, for example, when wash-
ing the vehicle in a car wash with a conveyor.
Transmission positions
BPark position
This prevents the vehicle from rolling
away when stopped. Do not shift the
transmission into position Punless
the vehicle is stationary.
The automatic transmission shifts to P automatically if you:
Rremove the key
Ropen the driver's door while the
vehicle is stationary or traveling at
very low speeds and the transmis-
sion is in position Dor R.
The parking lock should not be used
as a brake when parking. Always
apply the parking brake as well once
you have parked the vehicle.
CReverse gear
Only shift the transmission to Rwhen
the vehicle is stationary.
ANeutral
No power is transmitted from the
engine to the drive wheels. Releasing
the brakes will allow you to move the
vehicle freely, e.g. by pushing or tow-
ing.
If ESP
®is deactivated or faulty: shift
the transmission to position Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
When you switch off the engine, the
automatic transmission automati-
cally shifts into neutral N.
!If the engine is switched off, roll-
ing in neutral Ncan damage the
power transmission and result in
transmission damage.
7Drive
The automatic transmission changes
gear itself. All forward gears are avail-
able.
You can influence gearshifts with
your choice of drive program. You
can also restrict the shift range.
Automatic transmission129
Driving and parking
Z

Transmission position and drive pro-
gram display
:Drive program
;Current transmission position orcurrent gear in drive program M
=Shift range, if restricted
The transmission positions and current drive
program :are shown at the bottom of the
instrument cluster display. The current trans-
mission position is highlighted.
In drive program M, the transmission position
indicator shows the current gear in position D
(
Ypage 132).
If you restrict the shift range, the transmission
position indicator shows the current transmis-
sion position plus restricted shift range =, e.g.
D2 (
Ypage 130).
The arrows in the transmission position display
show how and into which transmission positions
you can change using the DIRECT SELECT lever.
Changing gear
The 7-speed automatic transmission adapts to
your individual driving style by continuously
adjusting its shift points. These shift point
adjustments take into account the current oper-
ating and driving conditions. If the operating or
driving conditions change, the automatic trans-
mission reacts by adjusting the gearshift pro-
gram.
The 7-speed automatic transmission shifts to
the individual gears automatically when it is in
transmission position h. This depends on:
Rthe drive program selected (Ypage 131)
Rany restriction in the shift range
(Ypage 130)
Rthe position of the accelerator pedal
Rthe road speed
You can also change gear manually if you select
drive program M(
Ypage 132).
Shift ranges
:To shift down and restrict the shift range
;To shift up and derestrict the shift range
In transmission position Dand drive programs E
and C, you can use the steering wheel paddle
shifters to change gear yourself and restrict or
derestrict the shift range of the automatic trans-
mission.
XTo shift down and restrict the shift range:
briefly pull left steering wheel paddle
shifter :.
The automatic transmission shifts to the next
gear down, depending on the gear currently
engaged. The shift range is also restricted.
The transmission position indicator also
shows the set shift range, e.g. D2. The auto-
matic transmission shifts only as far as the
relevant gear.
or
XPull and hold left steering wheel paddle
shifter :.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic trans-
mission shifts down one or more gears and
restricts the shift range.
The transmission position indicator also
shows the set shift range, e.g. D2. The auto-
matic transmission shifts only as far as the
relevant gear.
The automatic transmission does not shift
down if you pull the left steering whee l p
addle
shifter whilst traveling at too high a speed. If
the maximum engine speed for the restricted
shift range is reached and you continue to
depress the accelerator pedal, the automatic transmission will shift up automatically. This
protects the engine from overrevving.
130Automatic transmission
Driving an d parking

XTo shift up and extend the shift range:
briefly pull right steering wheel paddle
shifter;.
The automatic transmission shifts to the next gear up, depending on the gear currently
engaged. This derestricts the shift range at
the same time.
If the display shows only transmission posi-
tion D, the shift range restriction is canceled.
XTo derestrict the shift range: pull and hold
right steering wheel paddle shifter ;.
The automatic transmission shifts up one or
more gears depending on the gear currently
engaged. At the same time, the shift range
restriction is canceled and the display shows
transmission position D.
Shift ranges and driving situations
=Use the engine's braking effect.
5Use the braking effect of the engine
on steep downhill gradients and for
driving:
Ron steep mountain roads
Rin mountainous terrain
Rin arduous conditions
4Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches.
Drive programs
General notes
You can use the program selector button to
choose between different drive programs for the
automatic transmission. Engine management
and the gearshifting characteristics of the auto-
matic transmission change depending on which
drive program is selected. Thus, a more comfort-
oriented or a more economical driving style is
supported, depending on the wish of the driver.
Selecting drive program Mdeactivates auto-
matic gearshifting, requiring that you change
gear manually.
After the engine is started, the automatic trans-
mission automatically switches to drive pro-
gram C(Comfort) for a comfortable and eco-
nomical driving style.
Program selector button
XPress the Éprogram selector button
repeatedly until the desired drive program is
selected.
The display shows the letter of the selected
drive program at the top of the transmission
position indicator (
Ypage 130).
M ManualManual gearshifting
CComfortComfortable, economical
driving style
EEcoParticularly economical
driving style
Drive program (M)
The Manual drive program is characterized by
the following:
RThe automatic transmission must be shifted
manually at all times. the automatic trans-
mission does not shift up automatically even
when the maximum engine speed is reached
(
Ypage 132).
RThe ECO start/stop function must be activa-
ted manually.
Drive program C
Drive program Comforthas the following char-
acteristics:
RThe vehicle delivers comfortable, economical handling characteristics.
ROptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
Automatic transmission131
Driving an d parking
Z

RIncreased sensitivity. This improves driving
stability on slippery road surfaces, for exam-
ple.
RThe automatic transmission shifts up sooner.
The vehicle thus maintains lower engine
speeds.
Drive program E
Drive programEcohas the following character-
istics:
RThe vehicle exhibits particularly economical
handling characteristics.
RThe maximum available engine torque is
reduced.
ROptimal fuel consumption resulting from the
automatic transmission shifting down signifi-
cantly later and up significantly sooner, even
at full-load operation.
No shift point adjustment for adapting to indi-
vidual, dynamic driving styles.
In kickdown, the automatic transmission
automatically shifts to drive program C.
RIncreased sensitivity. This improves driving
stability on slippery road surfaces, for exam-
ple.
Driving tips
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rlots of throttle: later upshifts
Kickdown
Use kickdown for maximum acceleration:
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the next
gear down, depending on the engine speed.
XEase off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Rocking the vehicle free
At speeds up to 5 mph (9 km/h) you can switch
back and forth between drive position Dand
reverse gear Rwithout applying the brakes. This
helps when rocking the vehicle out of snow or
slush.
XPush the DIRECT SELECT lever alternately up
and down beyond the first point of resistance.
Towing a trailer
XDepending on the downhill gradient, limit the
shift range (Ypage 130) or shift manually into
a lower gear (Ypage 132) in which the engine
will operate in the middle of the engine speed
range. This also applies if cruise control is
activated.
Manual gearshifting
General notes
If you select drive program M, automatic gear-
shifting is deactivated and manual gearshifting
is automatically activated. You must then per-
manently change gear yourself for as long as the
drive program is selected.
Permanent manual gearshifting is deactivated
automatically when you switch from drive pro-
gram Mto another drive program. The auto-
matic transmission then shifts gears automati-
cally. The display shows the selected drive pro-
gram and transmission position Dagain.
Shifting gears
:To shift down
;To shift up
132Automatic transmission
Driving and parking

The drive program display showsMand the
transmission position indicator shows the selec-
ted gear.
XTo shift up: briefly pull right-hand steering
wheel paddle shifter ;.
If the engine speed is sufficient, the automatic
transmission shifts up to the next gear.
If the maximum engine speed is reached in
the currently engaged gear and you continue
to accelerate, the automatic transmission will
not shift up automatically. Always make sure
that the engine speed does not reach the red
area of the tachometer. Observe the gearshift
recommendation in the display (
Ypage 133).
When the engine reaches its maximum speed, the fuel supply is cut to prevent the engine
from overrevving.
XTo shift down: pull briefly on left-hand steer-
ing wheel paddle shifter :.
Provided that the engine will not exceed its
maximum speed when shifting down, the
automatic transmission shifts down to the
next gear.
or
XPull the left-hand steering wheel paddle
shifter until the automatic transmission
selects the optimum gear for the current
speed.
iWhen coasting, the automatic transmission
shifts down automatically.
Gearshift recommendation
:Gearshift direction
;Recommended gear
The gearshift recommendations assist you in
adopting an economical driving style.
XWhen the display shows the gearshift recom-
mendation, shift to recommended gear ;.
Automatic transmission133
Driving and parking
Z

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission is
locked in positionP.The vehicle electronics are malfunctioning.
XHave the vehicle electronics checked immediately at a qualified
specialist workshop.
The acceleration charac-
teristics have deteriora-
ted noticeably.
The transmission does
not shift.The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear R.
XStop the vehicle.
XDepress the brake pedal.
XMove the selector lever to positionP.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XDepress the brake pedal.
XMove the selector lever to positionDor R.
In position D, the transmission shifts into second gear; in position R,
the transmission shifts into reverse gear.
XHave the transmission checked immediately at a qualified specialist
workshop.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
134Refueling
Driving and parking