2018 MERCEDES-BENZ CLA COUPE remote start

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is arisk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large object stothe
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large object stothe
SmartKey. Remove any bulky key rings before
insertingt he SmartKey into the ignition lock.
!Keep the SmartKey away from stron gmag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. amobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. ametal case
Vehicles with KEYLESS-GO startf unction:do
not keep the SmartKey in the trunk.O therwise,the SmartKey may not be detected, e.g. when
startin
gthe engine using the Start/Stop button.
SmartKey functions
:& To lock the vehicle
;FTo open the trunk lid
=%To unlock the vehicle
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Ranti-theft protection is reactivated.
XTo lock: press the &button.
The SmartKey centrally locks/unlocks:
Rthe doors
Rthe trunk lid
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the remote
control (see the separate operating instruc-
tions).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (
Ypage 187).
XTo open the trunk lid automatically: press
and hold the Fbutton until the trunk lid
opens (
Ypage 79).
70SmartKey
Opening and closing

Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You cannot lock or
unlock the vehicle using
the SmartKey.The SmartKey battery is discharged or nearly discharged.
XVehicles without KEYLESS-GO or KEYLESS-GO startf unction:
try again to lock/unlock the vehicle using the remote control func-
tion of the SmartKey. Point the tip of the SmartKey at the driver's
door handle from close range and press the %or& button.
If this does not work:
XCheck the SmartKey battery (Ypage 73) and replace it if necessary
(Ypage 73).
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using the
mechanical key.
There is interference from apowerful source of radio waves.
XVehicles without KEYLESS-GO or KEYLESS-GO startf unction:
try again to lock/unlock the vehicle using the remote control func-
tion of the SmartKey. Point the tip of the SmartKey at the driver's
door handle from close range and press the %or& button.
If this does not work:
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using the
mechanical key.
XHave the SmartKey checked at aqualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 73) and replace it if necessary
(Ypage 73).
If this does not work:
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using the
mechanical key.
There is interference from apowerful source of radio waves.
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using the
mechanical key.
74SmartKey
Opening and closing

ProblemPossible causes/consequences andMSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at aqualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at aqualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 278).
or
XJump-start the vehicle (Ypage 278).
or
XConsult aqualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 73) and replace it if necessary
(Ypage 73).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from apowerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost aSmart-
Key.XHave the SmartKey deactivated at aqualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey75
Opening and closing
Z

!Do not warm up the engine with the vehicle
stationary. Drive off immediately.A void high
engine speeds and driving at full throttle until
the engine has reached its operating temper- ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible,a void spinning the drive
wheels when pulling awayons lippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: avoid full-load
operation and engine speeds greater than
5000 rpm when the engine is cold. This helps
to protect the engine and avoids uncomfort-
able driving.
Key positions
SmartKey
gTo remove the SmartKey
(shift the transmission to position j)
1Power supplyfor some consumers, such as
the windshieldw ipers
2Ignition (power supplyf or all consumers)
and drive position
3To start the engine
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Start/Stop button
General notes
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-
GO function and adetachable Start/Stop but-
ton.
Ac heck which periodically establishes aradio
connection between the vehicle and the Smart-
Key determines whether avalid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock
Rthe SmartKey must be in the vehicle
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (Ypage 71)
Do not keep the KEYLESS-GO key:
Rwith electronic devices, e.g. amobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. ametal case.
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the SmartKey remote
control or with KEYLESS-GO, after ashort time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 76), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
122Driving
Driving and parking

The destination download function is available
if:
Rthe vehicle is equipped withanavigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with anavigation
system.
Within the framework of this service, you receive
ap rofessional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search and Send
General notes
To use "Search &Send", your vehicle must be
equipped with mbrace and anavigation system.
Additionally, an mbrace service subscription
must be completed.
"Search &Send" is adestination entr yservice. A
destination address found on Google Maps™
can be transferred via mbrace directly to your
vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter adestination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears: Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up atransmitted destination
address
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 122).
The transmitted destination address is loaded
into the vehicle's navigation system.
Ad isplay message appears, asking whether
navigation should be started.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently start sthe route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remot eopening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlockingf eature is availa-
ble if the relevant mobile phone network is avail-
able and adata connection is possible.
XContact the following service hotlines:
Features249
Stowage and features
Z

Mercedes-BenzCustomer Assistanc eCenter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-BenzC ustomer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistanc eCenter.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and adata connection is possible.
XContact the following service hotlines:
Mercedes-BenzC ustomer Assistanc eCenter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num- ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue anumbered incident
report.
XThis number will be forwarded to the
Mercedes-BenzC ustomer Assistanc eCenter
together with your PIN.
The Mercedes-BenzC ustomer Assistance
Center then tries to locate the system. The
Mercedes-BenzC ustomer Assistanc eCenter
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistanc eCenter is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistanc eCenter can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistanc eCenter.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-BenzS ervice
Center or arecovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or aRoadside Assistanc ecall, this is
initiated by the Customer Assistanc eCenter.
The Roadside Assistance Connected
mes-
sage appears in the display.Ift he Vehicle Health
Check can be started, the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XWhen the Vehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 122).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to asafe position.message
appears: please follow the instructions
250Features
Stowage and features

XTo start program mode:press and holdone
of buttons ;to? on the integrated garage
door opener.
The garag edooro penerisn ow in program
mode. After ashort time ,indicator lamp :
lights up yellow.
Indicato rlam p: lights up yellow as soona s
button ;,=or? is stored for the first time.
If the selecte dbutton hasa lready been pro-
gramed,i ndicator lamp :will onlyl ight up
yellow afte rten seconds have elapsed.
XReleas ebutton ;, =or?.I ndicator
lamp :flashesy ellow.
XTo program the remote control: point
garag edoorremote control Atoward sbut-
tons ;to? on the rear-view mirror at adis-
tance of 2to8in(5t o20c m).
XPress and hol dbutton Bon remote control
A unti lindicator lamp :lights up green.
Whe nindicator lamp :lights up green: pro-
gramming is finished.
Whe nindicator lamp :flashesg reen: pro-
gramming wa ssuccessful. The next step is to
synchronize the rolling code(
Ypage 253).
XReleas ebutton Bon remote control Afor
the garag edoord rive system.
If indicator lamp :lights up red:r epeatthe
programing procedur efor the corresponding
button on the rear-view mirror. Whe ndoing
so, var ythe distance between remote control
A and the re
ar-view mirror.
The required distance between remote con-
trol Aand the integrated garag edooropener
depends on the garag edoord rive system.
Several attempts might be necessary.Y ou
shoul dtest every positio nfor at least
25 seconds before trying another position.
Synchronizin gthe rolling code
Paya ttentio ntothe "Important safety notes"
(Ypage 252).
If the garag edoors ystem uses arolling code,
yo uw illa lsoh avetos ynchronize the garage
door system with the integrated garag edoor
opene rinthe rear-view mirror. To do thisy ouwill
nee dtou sethe programming button on the door
drive controlp anel.T he programming button
maybel ocate dind ifferent place sdepen ding on
the manufacturer. It is usuall yloc ate dont he
door drive uni tonthe garag eceiling.
Familiarize yoursel fwitht he garag edoord rive
operating instructions, e.g .under "Program- ming additional remote controls", before carry-
ing outt
he following steps.
Your vehicl emustbew ithinr each of the garage
door or gate opene rdrive. Make sure thatn ei-
ther your vehicl enor any persons/objects are
present withint he sweepofthe door or gate.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XGe toutof the vehicle.
XPress the programming button on the door
drive unit.
Usually ,you now have 30 seconds to initiate
the next step.
XGe tinto the vehicle.
XPress previously programed button ;,=
or ? on the integrated garag edooro pener
repeatedly and in quick succession unti lthe
door closes.
The rolling codes ynchronizatio nist hen com-
plete.
Note sonp rogrammin gthe remote con-
trol
Canadia nradio frequency laws require a"break"
(o ri nterruption) of the transmission signals
afte rbroadcasting for afew seconds. Therefore,
thes esignals mayn ot last long enough for the
integrated garag edooro pener. The signalisn ot
detectedd uring programming. Comparable with
Canadia nlaw ,someU .S. garag edooro peners
also feature a"break".
Proceedasf ollows:
Rif youliveinC anada
Rif yo uhaved ifficultie sprogramming the
garag edooro pener(regardless of where you
live) as yo ufollo wthe programming steps.
XPress and hol done of buttons ;to? on the
integrated garag edooro pener.
After ashort time ,indicator lamp :lights up
yellow.
XReleas ethe button.
Indicato rlam p: flashesy ellow.
XPress button Bof garag edoorre mote con-
trol Afor two seconds, then release it for two
seconds.
XPress button Bagai nfor two seconds.
XRepeat thiss equence on button Bof remote
control Aunti lindicator lamp :lights up
green.
Whe nindicator lamp :lights up green: pro-
gramming is finished.
Features253
Stowag eand featur es
Z