Page 81 of 589

Problem
Possible causes/consequences and 0050
0050Solutions 0007
Check the battery using the battery check lamp and replace if necessary (0013 page76). 0007
Use the emer gency keyto lock or unlock (0013 page76). 0007
Have theke ych ecked at a qualified specialist workshop.
Yo u ha velost a key. 0007
Have theke y deacti vated at a qualified specialist workshop. 0007
If necessar y,ha ve the mechanical lock changed as well. Doors
Note
s onthe additional door lock The additional door lock is only
available for
ve hicles forth eUni ted Kingdom. 000A
WARNING Risk of inju ryto persons
inside theve hicle when the additional
door lock is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside. If
th ere are persons in theve hicle, they can
no longer le aveth eve hicle, e.g. in hazardous
situations. 0007
Never lea vepersons unattended in the
ve hicle, particularly children, elderly
persons or persons in need of help. 0007
Ifth ere are persons in theve hicle, do
not activate the additional door loc k. The additional door lock is automatically activa‐
te d in thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO. If
th eve hicle has been loc ked via Mercedes me
connect, the additional door lock is not activa‐
te d.
If th e additional door lock is activated, the doors
cann otbe opened from the inside.
0009 After locking you can issue a signal with the
horn.
Yo u can pr eventthe additional door lock from
being activated bydeactivating interior pr otec‐
tion before locking theve hicle (0013 page 99). 78
Opening and closing
Page 82 of 589

Un
locking/opening the doors from the inside 0007
United Kingdom onl y:obser vethe no tes on
th e additional door lock (0013 page78). 0007
Pull door handle 2.
Locking pin 1pops up when the door is
unloc ked. Centrally locking and unlocking
theve hicle
from the inside 0007
Tounlo ck:press button 1. 0007
Tolock: press button 2.
This does not lock or unlock the fuel filler flap.
The vehicle is not unloc ked:
R Ifyo u ha veloc kedth eve hicle using thekey. R
Ifyo u ha veloc kedth eve hicle using KEY‐
LESS-GO. Locking/unlocking
theve hicle with a Digital
Ve hicle Key Re
quirements:
R one of thefo llowing versions of the Digital
Ve hicle Key is available:
- suitable mobile phone
- Digital Vehicle Keyst icker
R theve hicle is equipped with the "Digital Vehi‐
cle Key" function.
R the "Digital Vehicle Key" function is activated
via Mercedes me connec t:http://
www.mercedes.me.
R the mobile phone must be suf ficiently
ch arge d.
0009 You can check the suitability of your mobile
phone byentering the phone number at
http://www.mercedes.me. Opening and closing
79
Page 83 of 589

Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
0009 Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
0009 The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
0009 Protective cases around the mobile phone
can impair thera nge of functions.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC aerial in the door handle is
deactivated. 0007
Pull the door handle.
The NFC aerial is activated. 0007
Touch the door handle on the driver's door in
th e area where NFC aerial 1is located with
th e part of the Digital Vehicle Key where the
NFC aerial is located.
The vehicle is loc ked or unloc ked alternately.
If yo u lose your Digital Vehicle Key,deactivate
th e "Digital Vehicle Key" service in Mercedes me
connect via http://www.mercedes.m e. Locking/unlocking
theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. 80
Opening and closing
Page 84 of 589

0007
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. 0007
Tolock theve hicle: touch sensor sur face
1 or2. 0007
Convenience closing: touch recessed sen‐
sor su rface 2until the closing procedure is
comple te. 0009
Further information on con venience closing
(0013 page 87).
If yo u open the boot lid from outside it is auto‐
matically unloc ked. Problems with KEYLESS-GO
Problem
Possible causes/consequences and 0050
0050Solutions
Yo u can no lon ger lock or unlock the
ve hicle using KEYLESS-GO. Po
ssible causes:
R The key functions ha vebeen deactivated (0013 page75).
R The key bat tery iswe ak or dischar ged.
R There is inter fere nce from a po werful radio signal source.
R The key is faulty. 0007
Activate theke y functions (0013 page75). 0007
Check the battery using the battery check lamp and replace if necessary (0013 page76). 0007
Use the emer gency keyto unlo ckor lock theve hicle (0013 page76). 0007
Have theve hicle and keych ecked at a qualified specialist workshop. Opening and closing
81
Page 85 of 589

Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. 0007
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. 0007
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds.
In thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R While theve hicle is being tow star ted/
pushed.
R The vehicle is being tested on the dynamom‐
et er. Locking/unlocking
the driver's door with the
emer gency key 0009
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. 0007
Insert the emer gency key as far as it will go
into opening 1inthe co ver. 0007
Pull and hold the door handle. 0007
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. 0007
Release the door handle. 82
Opening and closing
Page 86 of 589

0007
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 0047. 0007
Tolock: turnthe emer gency key clo ckwise to
position 0047. 0007
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Boot
Opening the bo
otlid 000A
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
boot lid is open when the engine is running,
especially if theve hicle is in motion. 0007
Alw ays switch off the engine before
opening the boot lid. 0007
Never drive with the boot lid open. 000E
NO
TEDama getothe boot lid byobs ta‐
cles ab ovetheve hicle The boot lid swings upwards when it is
opened.
0007
Therefore, make sure that there is suf fi‐
cient clearance ab ovethe boot lid. Yo
u ha vethefo llowing options for opening
the bo otlid: 0007
Pull boot lid remo teoperating switch 1. 0007
Press and hold the008B button on thekey. Opening and closing
83
Page 87 of 589

Closing
the boot lid 000A
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. 0007
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. 0007
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. Comply with
the loading guidelines when loading
th eve hicle.
Yo u ha vethefo llowing options toclose the
boot lid: 0007
Pull the boot lid down using the handle
re cess and push it closed. Switching separate bo
otlocking on or off If
yo u centrally unlo ck theve hicle while separate
locking is activated, the boot will remain loc ked. 0007
Toswitch on: slidethe switch toposition
0047. 0007
Toswitch off: slidethe switch toposition
0048. 0009
If an accident has been de tected, the boot
will unlock even if separate lo cking is
switched on. Ac
tivating/deactivating the bo otlid opening
limiter Multimedia sy
stem:
0018 Vehicle 0019
î Vehicle settings
0019 Boot lid open. limiter
This function allo wsyouto avoid bumping the
boot lid on a low garage ceiling, forex ample. 0007
Activate 0073or deacti vate 0053 the function. Side windo
ws Opening and closing
the side windo ws 000A
WARNING Risk of becoming trapped
when opening a side window
When you open a side wind ow, parts of the
body could be dr awn in or become trapped
between the side window and window frame. 84
Opening and closing
Page 88 of 589

0007
When opening, make sure that nobody
is touching the side windo w. 0007
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. 000A
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts
could be trapped in the closing area in the
process. 0007
When closing, make sure that no body
parts are in the closing area. 0007
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. 000A
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. 0007
Never lea vechildren unat tended in the
ve hicle. 0007
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. Re
quirements:
R The po wer supply or the ignition is switched
on. 1
Closing
2 Opening
The buttons on the driver's door take prece‐
dence. 0007
Tostart automatic operation: pressthe
0062 button be yond the point of resis tance
or pull and release it. Opening and closing
85