GENERAL INFORMATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Getting to Know Your System
The SYNC 3 system allows you to interactwith a variety of features using thetouchscreen and voice commands. Byintegrating with your Bluetooth-enabledphone, the touchscreen provides easyinteraction with audio, multimedia, climatecontrol, navigation, and your phone's SYNC3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can simplytouch the item or option that you want toselect. The button changes color when youselect it.
The SYNC 3 layout allows you to quicklyselect the feature you wish to use.
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Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current system activities including climatesettings, voice commands and phone functions such as text messages.Status BarA
This button is available on the main screens. Pressing it takes you to the home screen view.HomeB
This shows the current time. You can set the clock manually or have it controlled by the vehicle'sGPS location. See Settings (page 510).ClockC
This displays the current outside temperature.Outside TemperatureD
You can touch any of the buttons on this bar to select a feature.Feature BarE
The touchscreen allows you quick access toall of your comfort, navigation,communication and entertainment options.Using the status and feature bar you canquickly select the feature you want to use.
Note:Your system is equipped with a featurethat allows you to access and control audiofeatures for 10 minutes after you switch theignition off (and no doors open).
The Status Bar
Additional icons also display in the status bardepending on market, vehicle options andcurrent operation. If a feature is not active,the icon does not display. Certain icons maymove to the left or right depending on whatoptions are active.
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FunctionsFeature Bar Item
Allows you to see your vehicle's location on a virtual road map, getdriving directions to your destination and find points of interest alongyour route.
Navigation
(If equipped)
Connect and control SYNC 3 compatible apps running on your iphoneor android device. Also, access built-in additional features such asSiriusXM Traffic and Travel Link (if equipped).
Apps
If your vehicle is a hybrid, plug-in hybrid, or electric this is also whereyour settings and power information is located.
You can customize your system with various settings for the touch-screen display, feature preferences, and how you want to interactwith your vehicle.
Settings
Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to the clothand try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and focus on whatis in front of you. The system providesfeedback through audible tones, prompts,questions and spoken confirmationsdepending on the situation and the chosenlevel of interaction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sure ofyour request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status bar indicatingthe status of the voice command session.See Using Voice Recognition (page 463).
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Accessing and Adjusting ModesThrough Your Vehicle InformationDisplay
You can control some of the SYNC 3 featureson your information display.You can make the following adjustmentsusing the information display SYNC 3 screen:
InformationOption
Information for current audio playing.Audio
Select source.
View current road and speed limit (if information is available).Navigation
View current route, next turn, time to your destination (depending on cluster level), distance to destination (depending oncluster level), and ability to cancel route.
If you do not have an active navigation route programed, the compass is shown.
If you are not on a call, a call can be made by selecting: *Phone
Missed callsOutgoing callsIncoming callsAll callsQuick dial
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-hand steering wheel controls.
* Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the rightside of your steering wheel to scroll throughthe available modes.
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The selection menu expands and differentoptions appear.
•Press the up and down arrows to scrollthrough the modes.
•Press the right arrow to enter the mode,use the left arrow to exit the mode.
•Press the up and down arrows to makeadjustments within the chosen mode.
•Press OK to confirm your selection.
Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicle istraveling, not true direction (for example, ifthe vehicle is traveling west, the middle ofthe compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press and holdto end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a call orswitch between calls.
PHONE REJECT: Press to end a call or rejectan incoming call.
Note:On some models, SEEK NEXT may becombined with PHONE REJECT and SEEKPREVIOUS may be combined with PHONEACCEPT.
M: Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 89).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
•Power: Switch the audio system on andoff.
•VOL: Control the volume of playingaudio.
•Seek and Tune: Use as you normallywould in audio modes.
•Eject: Eject a CD from the audio system.
•REAR LOCK: Press to lock or unlock therear passenger audio controls.
•SOURCE or MEDIA: Press repeatedly toadvance through available media modes.
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•Screens crowded with information, suchas Point of Interest reviews and ratings,SiriusXM Traffic and Travel Link sportsscores, movie times or ski conditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contacts orrecent phone call entries).
See the following table for more specificexamples.
Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts and recent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park assist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or Avoid Areas.
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Creating a SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware and connected features.
•Access to customer support for anyquestions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
Lincoln Connect
With a Lincoln Connect-equipped vehicle,you can use Lincoln Way® to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuel leveland approximate mileage. You can alsoschedule specific times to remotely start your
vehicle so it’s ready to hit the road as soonas you are. Lincoln Way® is available througha free download via the Apple App Store®or Google Play™. Message and data ratesmay apply. Services may be limited by mobilephone network coverage area.
•FCC: LHJ-FAN
•IC: 2807E-FAN
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
USB Updates
To use the USB update you need to log intoyour owner account and visit the SYNCsoftware update page.
Website
www.owner.lincoln.comwww.syncmyride.ca
Website
www.syncmaroute.ca
The website notifies you if an update isavailable. You can then select to downloadthe update.
You will need an empty USB drive. Pleasecheck the website for minimumrequirements. Once you have inserted theUSB drive into your computer, choose to startthe download. Follow the instructionsprovided to download the files to the USBdrive.
The installation of most files occurs in thebackground, and does not interrupt your useof the system. Navigation updates cannot beinstalled in the background, because the filesare too large.
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Home screen displayTileItem
If your vehicle does not have navigation, this space contains the compass.
The name of the connected phone appears on the screen. The status of the phone features alsoappear. This includes signal strength, battery charge, 911 assist setting state (On or Off ), text messagingand roaming.
PhoneB
This map displays your current location or current route in real time.*NavigationCWhen you have navigation active, you also see the next turn and the length of time and distance toyour destination.If your vehicle does not have navigation, this space contains the audio information.
* If equipped.
You can touch any of the feature displays toaccess that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audio andclimate controls. By using voice commands,you can keep your hands on the wheel andyour eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voice buttonon the steering wheel and wait forthe prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The context andthe description of the command tell you whatto say for this dynamic option.
There are some commands that work forevery feature, these commands are:
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