ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
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Roadside Emergencies
WASHER FLUID CHECK
WARNING: If you operate yourvehicle in temperatures below 41.0°F (5°C),use washer fluid with antifreeze protection.Failure to use washer fluid with antifreezeprotection in cold weather could result inimpaired windshield vision and increasethe risk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.Only use a washer fluid that meets ourspecifications. See Capacities andSpecifications (page 422).
State or local regulations on volatile organiccompounds may restrict the use of methanol,a common windshield washer antifreezeadditive. Washer fluids containingnon-methanol antifreeze agents should beused only if they provide cold weatherprotection without damaging the vehicle’spaint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
CHANGING THE 12V BATTERY
WARNING: Batteries normallyproduce explosive gases which can causepersonal injury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
WARNING: When lifting aplastic-cased battery, excessive pressureon the end walls could cause acid to flowthrough the vent caps, resulting in personalinjury and damage to the vehicle or battery.Lift the battery with a battery carrier or withyour hands on opposite corners.
WARNING: Keep batteries out ofreach of children. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flush immediatelywith water for a minimum of 15 minutes andget prompt medical attention. If acid isswallowed, call a physician immediately.
WARNING: Battery posts, terminalsand related accessories contain lead andlead compounds, chemicals known to theState of California to cause cancer andreproductive harm. Wash your hands afterhandling.
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Maintenance
WARNING: This vehicle may havemore than one battery. Removing thebattery cables from only one battery doesnot disconnect your vehicle electricalsystem. Make sure you disconnect thebattery cables from all batteries whendisconnecting power. Failure to do so maycause serious personal injury or propertydamage.
Your vehicle is fitted with a Motorcraftmaintenance-free battery which normallydoes not require additional water.
When a battery replacement is required, youmust use a recommended replacementbattery that matches the electricalrequirements of the vehicle.
Note:After cleaning or replacing the battery,make sure you reinstall the battery cover orshield.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect the low voltage battery performanceand durability. This may also affect theperformance of other electrical systems inthe vehicle.
For longer, trouble-free operation, keep thetop of the battery clean and dry.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Because your vehicle’s engine iselectronically controlled by a computer, somecontrol conditions are maintained by powerfrom the battery. When the battery isdisconnected or a new battery is installed,the engine must relearn its idle and fuel trimstrategy for optimum driveability andperformance. Flexible fuel vehicles (FFV)must also relearn the ethanol content of thefuel for optimum driveability andperformance.
To restore the settings, do the following:
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start yourvehicle.
5. Run the engine until it reaches normaloperating temperature. While the engineis warming up, complete the following:Reset the clock. Reset the powerwindows bounce-back feature. SeeWindows and Mirrors (page 104). Resetthe radio station presets. See AudioSystem (page 434).
6. Allow the engine to idle for at least oneminute.
7.Drive the vehicle at least 10 mi (16 km) tocompletely relearn the idle trim and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fuel trimstrategy.
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Maintenance
Note:For flexible fuel vehicles, if you areoperating on E85, you may experience poorstarts or an inability to start the engine anddriveability problems until the fuel trim andethanol content have been relearned.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30 dayswithout recharging the battery, werecommend that you disconnect the negativebattery cable to maintain battery charge forquick starting.
Battery Management System (If Equipped)
The battery management system monitorsbattery conditions and takes actions toextend battery life. If excessive battery drainis detected, the system temporarily disablessome electrical systems to protect thebattery.
Systems included are:
•Heated rear window.
•Heated seats.
•Climate control.
•Heated steering wheel.
•Audio unit.
•Navigation system.
A message may appear in the informationdisplays to alert you that battery protectionactions are active. These messages are onlyfor notification that an action is taking place,and not intended to indicate an electricalproblem or that the battery requiresreplacement.
After battery replacement, or in some casesafter charging the battery with an externalcharger, the battery management systemrequires eight hours of vehicle sleep time torelearn the battery state of charge. Duringthis time your vehicle must remain fullylocked with the ignition switched off.
Note:Prior to relearning the battery state ofcharge, the battery management systemmay temporarily disable some electricalsystems.
Electrical Accessory Installation
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connection directlyto the battery negative post. This can causeinaccurate measurements of the batterycondition and potential incorrect systemoperation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
CHECKING THE WIPER BLADES
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MaintenanceE142463
MOTORCRAFT PARTS
Part NumberComponent
FA-1883Air filter element.
FP-79Cabin air filter
FL-500-SOil filter.
BAGM-49H8Battery.
SP-550Spark plugs.
FT-202Transmission filter.
WW-2247Windshield wiper blade.
WW-1107Rear window wiper blade.
We recommend Motorcraft replacement parts available at your Lincoln dealer or at fordparts.com for scheduled maintenance. These partsmeet or exceed Lincoln Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance,emissions and durability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance(page 552).
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Capacities and Specifications
Protecting the Environment..........................16PunctureSee: Changing a Road Wheel..........................414
R
Rear Axle........................................................224Rear Parking Aid...........................................238Obstacle Distance Indicator............................238
Rear Passenger Climate Controls.............154Rear Seats........................................................171Adjusting the Second Row Center 20%Seat.....................................................................175Adjusting the Second Row Outermost 40%Seat for Easy Entry...........................................171Folding the Second Row 40% Seat ................171Folding the Second Row Center 20% Seat.............................................................................174Power Easy Entry.................................................173Power Folding Rear Seats.................................175Reclining the Second Row Outermost 40%Seat Backrest...................................................174
Rear Under Floor Storage..........................288Advanced System: Forward Divider, CargoShelf and Rear Barrier (BulkheadPosition)............................................................289Cargo Management System............................288
Rear View Camera.......................................250Camera Guidelines.............................................251Manual Zoom......................................................252Obstacle Distance Indicator............................252Rear Camera Delay............................................252Using the Rear View Camera System...........250
Rear View CameraSee: Rear View Camera...................................250
Rear Window Wiper and Washers..............95Rear Camera Washer...........................................95Rear Window Washer..........................................95Rear Window Wiper.............................................95
Recommended Towing Weights...............310Reduced Engine Performance..................324Refueling........................................................202Refueling System Overview............................202Refueling System Warning...............................204Refueling Your Vehicle......................................203
Remote Control...............................................63Car Finder...............................................................65Intelligent Access Key.........................................63Memory Feature....................................................67Remote Start..........................................................66Replacing the Battery..........................................64Sounding the Panic Alarm..................................65Using the Key Blade.............................................63
Remote Start...................................................157Automatic Settings..............................................157
Repairing Minor Paint Damage.................389Replacement Parts Recommendation........13Collision Repairs.....................................................13Scheduled Maintenance and MechanicalRepairs.................................................................13Warranty on Replacement Parts.........................13
Replacing a Lost Key or RemoteControl............................................................67Reporting Safety Defects (CanadaOnly)...............................................................341Reporting Safety Defects (U.S. Only)......340Roadside Assistance...................................327Vehicles Sold in Canada: Getting RoadsideAssistance.......................................................328Vehicles Sold in Canada: Roadside AssistanceProgram Coverage........................................328Vehicles Sold in Canada: Using RoadsideAssistance.......................................................328Vehicles Sold in the United States: GettingRoadside Assistance.....................................327Vehicles Sold in the United States: UsingRoadside Assistance.....................................327
Roadside Emergencies...............................327Roof Racks and Load Carriers...................291Adjusting the Crossbar.....................................292Maximum Recommended LoadAmounts...........................................................292
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Index