SYNC™ 3
General Information....................................446
Home Screen................................................461
Using Voice Recognition...........................463
Entertainment...............................................473
Phone.............................................................487
Navigation.....................................................496
Apps...............................................................507
Settings...........................................................510
SYNC™ 3 Troubleshooting........................530
Accessories
Accessories...................................................547
Lincoln Protect
Lincoln Protect.............................................549
Scheduled Maintenance
General Maintenance Information..........552
Normal Scheduled Maintenance............556
Special Operating Conditions ScheduledMaintenance............................................560
Scheduled Maintenance Record............563
Appendices
Electromagnetic Compatibility.................584
End User License Agreement.................589
Type Approvals...........................................620
6
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Table of Contents
Information Display ControlsBack Button.A
Toggle Up.B
OK Button.C
Toggle Down.D
Phone QAM Buttons.E
Audio QAM Button.F
Navigation QAM Button.G
Settings QAM Button.H
Display QAM Button.I
Note:The DISP button is replaced with aHUD button on vehicles equipped with ahead up display (HUD). See Head UpDisplay (page 147).
Note:The NAV button is replaced with acompass button on vehicles withoutnavigation.
•Press one of the QAM buttons to enter amenu.
•Toggle (B) and (D) to scroll through andhighlight the options within a menu.
•Press (C) to enter a sub-menu.
•Press (A) to exit a menu.
•Press the open menu's QAM button atany time to close the menu (escapebutton).
•Press (C) to choose and confirm settingsor messages.
120
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Information DisplaysE247519
INFO/TRIP/FUEL
TIRE PRESSURE
TRAILER INFORMATION
•NO CONTENT - Displays a blank area.
•TRIP 1 - Displays distance traveled,average fuel economy, and time spentfor trip. Press and hold OK to reset.
•TRIP 2 information is the same asTRIP 1.
•FUEL ECONOMY - Displays yourvehicle's average fuel economy. Pressand hold OK to reset.
•SEATBELTS - Displays a graphic of theconnection status of the rear seatbelts.
•TIRE PRESSURE - Displays a graphic ofcurrent vehicle tire pressures.
•TRAILER INFORMATION - Displays thetransmission temperature and trailer gain.
Head Up Display (If Equipped)
See Head Up Display (page 147).
Phone
See General Information (page 446).
Audio
See General Information (page 446).
Navigation (If Equipped)
See General Information (page 446).
INFORMATION MESSAGES
Note: Depending on your vehicle optionsand instrument cluster type, not all of themessages will display or be available. Certain messages may be abbreviated orshortened depending upon which clustertype you have.
Press the OK button to acknowledge andremove some messages from the informationdisplay. Other messages will be removedautomatically after a short time.
Certain messages need to be confirmedbefore you can access the menus.
124
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Information DisplaysE222314
ActionMessage
Displays when the brake pedal needs to be depressed to enable the transmission to shift frompark.Depress Brake to Shift from Park
Displays when Stay in Neutral Mode is active. See Automatic Transmission (page 210).Stay in Neutral Mode Engaged
Displays when the neutral button N needs to be pressed again to enter Stay in Neutral Mode.See Automatic Transmission (page 210).To Stay in Neutral When Exiting VehicleSelect N Again
HEAD UP DISPLAY (IF EQUIPPED)
Head Up Display (HUD)
This is a visual system that shows informationin your field of view as you drive. Theinformation comes from various vehiclesystems and includes vehicle speed, speedlimit, navigation, and advanced driverassistance systems (ADAS), such as adaptivecruise control (ACC) and the lane keepingsystem. This system projects the informationoff the windshield, and focuses the image
near the end of the hood approximately 7 ft(2 m) in front of the driver. Viewing thisinformation does not require you tosignificantly move your head, allowing youto keep your eyes on the road while havingquick and easy access to information.
Head Up Display Information
Signaling and Traffic Indication.A
Left Information Group.B
ADAS Display Area.C
147
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Information DisplaysE228521
Navigation Display Area.D
Status Bar.E
Speedometer Display Area.F
Signaling and Traffic Indication
Displays direction indicators, blind spotinformation (if direction indicators are active)and cross traffic alert.
Left Information Group
Displays incoming call information.
ADAS Display Area
Displays ACC and lane keeping systemstatus and warnings.
Navigation Display Area
Displays navigation next turn instructions.
Status Bar
Displays distance to empty (DTE), time andoutside air temperature. Next to DTE, thefuel gauge fill color changes to yellow in lowfuel conditions. You can switch off the statusbar in the HUD settings menu.
Speedometer Display Area
Displays current vehicle speed, speed limit(if available in the map database) and yourtransmission gear selection.
Configuring The Head Up Display
You can control the system's options throughthe information display by using the HUD,OK and arrow buttons on the right-hand sideof your steering wheel. See GeneralInformation (page 119). You can adjust thedisplay according to your height to makeviewing the content easier. You can alsoadjust what content displays and thebrightness of the content. The system'soptions appear in the instrument clusterwhile the updates happen in the HUD.
Note:If HUD On is unchecked, other optionsof the system are hidden.
Note:The HUD menu automatically closesafter a certain period of inactivity.
Note:The HUD image brightnessautomatically adjusts to the brightness ofthe ambient environment. You have theability to adjust the brightness furtheraccording to your preference.
Note:In some instances, sunlight can causesome reflections in and around the HUDimage.
148
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Information Displays
Personal Profiles
This feature allows you to create multiplepersonal profiles enabling users topersonalize vehicle’s settings. You cancreate one profile for each preset memoryseat button along with a guest profile. Youcan recall a profile using SYNC 3 or thepreset button you selected when you createdyour profile. You can also link a keyfob toyour profile, which is used to recall it.
Creating a Personal Profile
Use the SYNC display to create a personalprofile.
1. Switch the ignition on and leave thevehicle in park (P).
2.Select the Personal Profiles button underSettings.
3. Follow the instructions on the display.
Linking a Personal Profile to your RemoteControl or Intelligent Access Keyfob
You can save preset memory positions forup to three remote controls or intelligentaccess (IA) keys, by assigning a keyfob to apersonal profile in your SYNC 3.
Use the SYNC display to link a keyfob to apersonal profile.
1. Switch the ignition on and leave thevehicle in park (P).
2.Select the Personal Profiles button underSettings.
3. Touch the arrow for the profile you wishto link a keyfob to.
4. Select the Link Keyfob button.
5. Follow the instructions on the display.
Note:If more than one linked remote controlor intelligent access key is in range, thememory function moves to the settings ofthe first key to initiate a memory recall.
Note:The guest profile consists of existingsettings when there is no driver profilecreated. After you create a driver profile, theguest profile serves as an additional driverprofile.
Note:You cannot link a personalized name,a memory seat button or a keyfob to a guestprofile.
Personal Settings
Personal profiles allow you to personalizepositional settings such as seats and mirrors,as well as non-positional settings such asradio, navigation, driver assist and systemsettings. See SYNC™ 3 (page 446). Youcannot change the menu locations andsettings of those personalized features withpersonal profiles.
Note:Non-positional settings are saved tothe active driver profile whenever youchange a setting.
Note:You can save positional settings if youpress and hold a memory seat button. SeeSettings (page 510).
169
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Seats
Note:For flexible fuel vehicles, if you areoperating on E85, you may experience poorstarts or an inability to start the engine anddriveability problems until the fuel trim andethanol content have been relearned.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30 dayswithout recharging the battery, werecommend that you disconnect the negativebattery cable to maintain battery charge forquick starting.
Battery Management System (If Equipped)
The battery management system monitorsbattery conditions and takes actions toextend battery life. If excessive battery drainis detected, the system temporarily disablessome electrical systems to protect thebattery.
Systems included are:
•Heated rear window.
•Heated seats.
•Climate control.
•Heated steering wheel.
•Audio unit.
•Navigation system.
A message may appear in the informationdisplays to alert you that battery protectionactions are active. These messages are onlyfor notification that an action is taking place,and not intended to indicate an electricalproblem or that the battery requiresreplacement.
After battery replacement, or in some casesafter charging the battery with an externalcharger, the battery management systemrequires eight hours of vehicle sleep time torelearn the battery state of charge. Duringthis time your vehicle must remain fullylocked with the ignition switched off.
Note:Prior to relearning the battery state ofcharge, the battery management systemmay temporarily disable some electricalsystems.
Electrical Accessory Installation
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connection directlyto the battery negative post. This can causeinaccurate measurements of the batterycondition and potential incorrect systemoperation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
CHECKING THE WIPER BLADES
375
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
MaintenanceE142463
CD and CD Player Information
Note:CD units play commercially pressed4.7 in (12 cm) audio compact discs only. Dueto technical incompatibility, certainrecordable and re-recordable compact discsmay not function correctly when used in thevehicle’s CD player.
Note: Do not insert CDs with homemadepaper (adhesive) labels into the CD playeras the label may peel and cause the CD tobecome jammed. You should use apermanent felt tip marker rather thanadhesive labels on your homemade CDs. Ballpoint pens may damage CDs. Ask anauthorized dealer for more information.
Note:Do not use any irregularly shapeddiscs or discs with a scratch protection filmattached.
Always handle discs by their edges only. Clean the disc with an approved CD cleaneronly. Wipe it from the center of the disctoward the edge. Do not clean in a circularmotion.
Do not expose discs to direct sunlight or heatsources for extended periods.
MP3 and WMA Track and FolderStructure
Audio systems capable of recognizing andplaying MP3 and WMA individual tracks andfolder structures work as follows:
•There are two different modes for MP3and WMA disc playback: MP3 and WMAtrack mode (system default) and MP3 andWMA folder mode.
•MP3 and WMA track mode ignores anyfolder structure on the MP3 and WMAdisc. The player numbers each MP3 andWMA track on the disc (noted by the MP3or WMA file extension) from T001 to amaximum of T255. The maximum numberof playable MP3 and WMA files may beless depending on the structure of theCD and exact model of radio present.
•MP3 and WMA folder mode representsa folder structure consisting of one levelof folders. The CD player numbers allMP3 and WMA tracks on the disc (notedby the MP3 or WMA file extension) andall folders containing MP3 and WMA files,from F001 (folder) T001 (track) to F253T255.
•Creating discs with only one level offolders helps with navigation through thedisc files.
If you are burning your own MP3 and WMAdiscs, it is important to understand how thesystem reads the structures you create. Whilevarious files may be present (files withextensions other than MP3 and WMA), onlyfiles with the MP3 and WMA extension areplayed; other files are ignored by the system.This enables you to use the same MP3 andWMA disc for a variety of tasks on your workcomputer, home computer and yourin-vehicle system.
435
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Audio System