SYNC™ 3
General Information....................................446
Home Screen................................................461
Using Voice Recognition...........................463
Entertainment...............................................473
Phone.............................................................487
Navigation.....................................................496
Apps...............................................................507
Settings...........................................................510
SYNC™ 3 Troubleshooting........................530
Accessories
Accessories...................................................547
Lincoln Protect
Lincoln Protect.............................................549
Scheduled Maintenance
General Maintenance Information..........552
Normal Scheduled Maintenance............556
Special Operating Conditions ScheduledMaintenance............................................560
Scheduled Maintenance Record............563
Appendices
Electromagnetic Compatibility.................584
End User License Agreement.................589
Type Approvals...........................................620
6
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Table of Contents
P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft parts wheneveryour vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts that conformto the specifications detailed in this Owner’sManual. Genuine Ford and Motorcraft partsmeet or exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish, structuralintegrity, corrosion protection and dentresistance. During vehicle development wevalidate that these parts deliver the intendedlevel of protection as a whole system. Agreat way to know for sure you are gettingthis level of protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Lincoln Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not be coveredby the Lincoln Warranty. For additionalinformation, refer to the terms and conditionsof the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is coveredand what is not covered by your vehicle’sNew Vehicle Limited Warranty, see theWarranty Manual that is provided to youalong with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death or seriousinjury to yourself and others if you do notfollow the instruction highlighted by thewarning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
WARNING: NEVER use a rearwardfacing child restraint on a seat protectedby an ACTIVE AIRBAG in front of it, DEATHor SERIOUS INJURY to the CHILD canoccur.
13
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Introduction
Replace the filter at regular intervals. SeeScheduled Maintenance (page 552).
For additional cabin air filter information, orto replace the filter, see a qualifiedtechnician.
REMOTE START
The system adjusts the interior temperaturedepending on your chosen settings duringremote start.
You cannot adjust the climate control settingduring remote start operation. When youswitch the ignition on, the climate controlsystem returns to the previous settings. Youcan now make adjustments.
Some features may remain on if they turn onduring remote start:
•Driver heated seat.
•Driver ventilated seat.
•Heated steering wheel.
•Heated mirrors.
•Heated rear window.
•Windshield wiper de-icer.
Note:If the passenger heated or ventilatedseats are on when you switch the vehicleoff, they default to the driver setting whenyou switch the vehicle on.
You can adjust the default remote startsettings using the information displaycontrols. See Information Displays (page119).
Automatic Settings
In hot weather, the system sets to 72°F(22°C). The ventilated seats set to high (ifavailable, and if you select AUTO in theinformation display).
In moderate weather, the system heats orcools (based on pre-selected settings). Therear defroster, heated mirrors and heated orventilated seats do not turn on.
In cold weather, the system sets to 72°F(22°C). The heated seats and heated steeringwheel set to high (if available, and if youselect AUTO in the information display). Therear defroster and heated mirrors turn on.
157
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Climate Control
•An open or pinched sensor hose.
•Incorrect engine oil level.
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity for climacticconditions.
Note:Some vehicles have a lifetime fuel filterthat is integrated with the fuel tank. Regularmaintenance or replacement is not needed.
Note:If these checks do not help you correctthe concern, have your vehicle checked assoon as possible.
Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb (4,536 kg)Gross Vehicle Weight Rating (GVWR). Thepreceding statements concerning prohibitedtampering acts and maintenance, and thenoise warranty found in the Warranty Guide,are applicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dryground cover. The emission system heatsup the engine compartment and exhaustsystem, creating the risk of fire.
WARNING: The normal operatingtemperature of the exhaust system is veryhigh. Never work around or attempt torepair any part of the exhaust system untilit has cooled. Use special care whenworking around the catalytic converter.The catalytic converter heats up to a veryhigh temperature after only a short periodof engine operation and stays hot after theengine is switched off.
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your vehicle inspectedimmediately. Do not drive if you smellexhaust fumes.
Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicable exhaustemission standards.
To make sure that the catalytic converter andother emission control components continueto work properly:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting the Vehicle (page 329).
•Use only the specified fuel listed.
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Resulting component damage maynot be covered by the vehicle Warranty.
207
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Engine Emission Control
The scheduled maintenance items listed inscheduled maintenance information areessential to the life and performance of yourvehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for service ofcomponents affecting emission control, suchnon-Ford parts should be equivalent togenuine Ford Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damaged exhaustsystem may allow exhaust to enter thevehicle. Have a damaged or improperlyoperating exhaust system inspected andrepaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehicles arenot permitted to intentionally remove anemission control device or prevent it fromworking. Information about your vehicle’semission system is on the Vehicle EmissionControl Information Decal located on or nearthe engine. This decal also lists enginedisplacement.
Please consult your warranty information forcomplete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects the environmentby making sure that your vehicle continuesto meet government emission standards. TheOBD-II system also assists a servicetechnician in properly servicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected a malfunction.Temporary malfunctions may cause theservice engine soon indicator to illuminate.Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
2.Poor fuel quality or water in the fuel—theengine may misfire or run poorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 202).
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank with goodquality fuel, properly closing the fuel fill inletor letting the electrical system dry out. Afterthree driving cycles without these or anyother temporary malfunctions present, theservice engine soon indicator should stay offthe next time you start the engine. A drivingcycle consists of a cold engine startupfollowed by mixed city and highway driving.No additional vehicle service is required.
208
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Engine Emission Control
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
•Consult your local motor vehicle laws fortowing a trailer.
•See any instructions that come withtowing accessories for the properinstallation and adjustment specifications.
•Service your vehicle more frequently ifyou tow a trailer. See ScheduledMaintenance (page 552).
•If you use a rental trailer, follow theinstructions the rental agency gives you.
You can find information on loadspecification terms found on the tire labeland Safety Compliance label as well asinstructions on calculating your vehicle's loadin the Load Carrying chapter. See Load Limit(page 293).
Remember to account for the trailer tongueweight as part of your vehicle load whencalculating the total vehicle weight.
Trailer Towing Connector (Vehicleswith a Trailer Towing Package and7–Pin Connector)
When attaching the trailer wiring connectorto your vehicle, only use a proper fittingconnector that works with the vehicle andtrailer functions. Some seven-positionconnectors may have the SAE J2863 logo,which confirms that it is the proper wiringconnector and works correctly with yourvehicle.
FunctionColor
Left turn signal and stop lamp.Yellow
Ground (-).White
Electric brakes.Blue
Right turn signal and stop lamp.Green
Battery (+).Orange
Running lights.Brown
Reverse lights.Grey
Trailer Hitch Cover
Your vehicle has a removable trailer hitchcover. To remove the trailer hitch cover:
312
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
TowingE163167
BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). During thistime, your vehicle may exhibit some unusualdriving characteristics.
Avoid driving too fast during the first 1,000 mi(1,600 km). Vary your speed frequently andchange up through the gears early. Do notlabor the engine.
Do not tow during the first 1,000 mi(1,600 km).
REDUCED ENGINE PERFORMANCE
WARNING: If you continue to driveyour vehicle when the engine isoverheating, the engine could stop withoutwarning. Failure to follow this instructioncould result in the loss of control of yourvehicle.
If the engine coolant temperature gaugeneedle moves to the upper limit position, theengine is overheating. See Gauges (page112).
You must only drive your vehicle for a shortdistance if the engine overheats. Thedistance you can travel depends on ambienttemperature, vehicle load and terrain. Theengine continues to operate with limitedpower for a short period of time.
If the engine temperature continues to rise,the fuel supply to the engine reduces. Theair conditioning switches off and the enginecooling fan operates continually.
1. Gradually reduce your speed and stopyour vehicle as soon as it is safe to doso.
2. Immediately switch the engine off toprevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See EngineCoolant Check (page 366).
5. Have your vehicle checked as soon aspossible.
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve your fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving (When runningerrands, go to the furthest destinationfirst and then work your way back home).
•Close the windows for high-speeddriving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
324
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Driving Hints
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline provides warranty service, werecommend you return to your sellingauthorized dealer who wants to ensure yourcontinued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorized toperform all warranty repairs. This means that,depending on the warranty repair needed,you may have to take your vehicle to anotherauthorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicle tothe authorized dealer. Repairs are madeusing Lincoln or Motorcraft parts, orremanufactured or other parts that areauthorized by Lincoln.
Away From Home
If you are away from home when your vehicleneeds service, contact the Lincoln ClientRelationship Center or use the onlineresources listed below to find the nearestauthorized dealer.
In the United States:
Mailing address
Lincoln Motor CompanyClient Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-521-4140TDD for the hearing impaired:1-800-232-5952
Web Address
www.LincolnOwner.com
These are some of the items that can befound online:
•United States dealer locator by DealerName, City, State or ZIP Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Lincoln Extended Service Plans.
•Lincoln Original Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship CentreLincoln Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 1C8
Telephone
1-800-387-9333
334
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Customer Assistance