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To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
193
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
194
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If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the
front wheels off the ground. When towing
in this manner, the rear wheels can remain
on the ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents
damage to the transmission.
Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and
dollies or flatbed equipment. This prevents
damage to the transmission, all-wheel or
four-wheel drive system and vehicle.
TOWING POINTS
Front Towing Point
WARNING: Make sure that the
towing eye is fully tightened. Failure to
follow this instruction could result in
personal injury. WARNING:
You must switch the
ignition on when your vehicle is being
towed. 1. Carefully remove the cover.
2. Install the towing eye.
Note:
It has a left-hand thread. Turn it
counterclockwise to install it.
Rear Towing Point 199
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Protected Component
Fuse Rating
Fuse Number
Restraints control module.
10 A
F1
Anti-lock brake system with electronic stability
control.
4 A
F2
Parking brake.
Interior lighting.
7.5 A
F3
Power point relay control.
Trailer tow reversing lamp relay.
10 A
F4
Modified vehicle connections.
20 A
F5
Not used.
-
F6
Battery saver relay.
10 A
F7
Direct current/alternating current inverter.
40 A
F8
Trailer brake control module.
30 A
F9
Driver power seat.
30 A
F10
Passenger power seat.
30 A
F11
Trailer lamps.
30 A
F12
Anti-lock brake system with electronic stability
control.
25 A
F13
Powertrain control module.
5 A
F14
Powertrain control module relay.
40 A
F15
Body control module.
40 A
F16
Anti-lock brake system.
40 A
F17
Modified vehicle connections.
40 A
F18
Trailer module.
5 A
F19
Heated exterior mirror relay.
5 A
F20 Heated rear window.
Direct current/alternating current inverter.
Modified vehicle connections.
10 A
F21
Not used.
-
F22
Air conditioning control module.
7.5 A
F23
213
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Body Control Module
Protected Component
Fuse Rating
Fuse Number
Central locking system.
15 A
F1
Central locking system.
15 A
F2
Ignition switch.
15 A
F3
Parking assist control module.
5 A
F4
Brake shift interlock.
Rain sensor module.
5 A
F5
Windshield washer pump.
15 A
F6
216
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Protected Component
Fuse Rating
Fuse Number
Not used.
-
F5
Not used.
-
F6
Automatic transmission module.
7.5 A
F7
Cooling fan.
30 A
F8
Not used.
-
F9
Power step.
30 A
F10
Heated seats.
Air conditioning clutch.
10 A
F11
Not used.
-
F12
Not used.
-
F13
Not used.
-
F14
Not used.
-
F15
Fuel pump relay.
20 A
F16
Not used.
-
F17
Anti-lock brake system.
30 A
F18
Fuel pump relay.
Starter motor solenoid.
30 A
F19
Not used.
-
F20
Ignition relay 3.
60 A
F21
Selective catalytic reduction system catalyst.
40 A
F22
Brake vacuum pump relay.
Spare.
10 A
F23
Not used.
-
F24
Spare.
10 A
F25
Spare.
20 A
F26
Not used.
-
F27
Not used.
-
F28
Audio unit.
3 A
F29
219
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Protected Component
Fuse Rating
Fuse Number
Restraints control module.
10 A
F1
Anti-lock brake system with electronic stability
control.
4 A
F2
Interior lighting.
7.5 A
F3
Power point relay control.
Trailer tow reversing lamp relay.
10 A
F4
Modified vehicle connections.
20 A
F5
Not used.
-
F6
Battery saver.
10 A
F7
Direct current/alternating current inverter.
40 A
F8
Trailer brake control module.
30 A
F9
Driver power seat.
30 A
F10
Passenger power seat.
30 A
F11
Trailer lamps.
30 A
F12
Anti-lock brake system with electronic stability
control.
25 A
F13
Powertrain control module.
5 A
F14
Powertrain control module relay.
40 A
F15
Body control module.
40 A
F16
Anti-lock brake system.
40 A
F17
Modified vehicle connections.
40 A
F18
Trailer module.
5 A
F19
Heated exterior mirror relay.
5 A
F20 Heated rear window.
Direct current/alternating current inverter.
Modified vehicle connections.
10 A
F21
Not used.
-
F22
Air conditioning control module.
7.5 A
F23
222
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Body Control Module
Protected Component
Fuse
Rating
Fuse Number
Central locking system.
15 A
F1
Central locking system.
15 A
F2
Ignition switch.
15 A
F3
Parking assist control module.
5 A
F4
Brake shift interlock.
Rain sensor module.
5 A
F5
225
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