The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................203
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
204
Getting Assistance Outside the U.S. and Canada .......................................................
204
Ordering Additional Owner's Literature .......................................................................
206
Reporting Safety Defects (U.S. Only) .......................................................................
206
Reporting Safety Defects (Canada Only) .......................................................................
206
Fuses
Fuse Box Locations ...................................
208
Fuse Specification Chart - 3.2L Power Stroke Diesel ............................................
208
Fuse Specification Chart - 3.5L Ecoboost™/3.7L ......................................
217
Changing a Fuse ..........................................
227
Maintenance
General Information ..................................
229
Opening and Closing the Hood .............
229
Under Hood Overview - 3.2L Power Stroke Diesel ............................................
230
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
.
231
Under Hood Overview - 3.7L ...................
232
Engine Oil Dipstick - 3.2L Power Stroke Diesel ...........................................................
233
Engine Oil Dipstick - 3.5L Ecoboost™ ........................................................................\
234
Engine Oil Dipstick - 3.7L .........................
234
Engine Oil Check .........................................
234
Changing the Engine Oil and Oil Filter ........................................................................\
235
Oil Change Indicator Reset .....................
235
Engine Cooling Fan - Diesel ....................
236
Engine Cooling Fan - E85/Gasoline .....
236
Engine Coolant Check ..............................
236
Automatic Transmission Fluid Check ........................................................................\
240 Brake Fluid Check
........................................
241
Power Steering Fluid Check .....................
241
Washer Fluid Check ...................................
242
Draining the Fuel Filter Water Trap - 3.2L Power Stroke Diesel ..............................
242
Fuel Filter - Gasoline .................................
244
Changing the 12V Battery ........................
244
Checking the Wiper Blades ....................
246
Changing the Front Wiper Blades ........
246
Adjusting the Headlamps ........................
247
Removing a Headlamp ............................
248
Changing a Bulb .........................................
249
Bulb Specification Chart ..........................
253
Changing the Engine Air Filter - 3.2L Power Stroke Diesel ..............................
255
Changing the Engine Air Filter - 3.5L Ecoboost™ ...............................................
256
Changing the Engine Air Filter - 3.7L .....
257
Drive Belt Routing - 3.2L Power Stroke Diesel ..........................................................
258
Drive Belt Routing - 3.5L Ecoboost™/ 3.7L ...............................................................
258
Vehicle Care
Cleaning Products .....................................
260
Cleaning the Exterior ..................................
261
Waxing ............................................................
262
Cleaning the Engine ...................................
262
Cleaning the Windows and Wiper Blades ........................................................................\
263
Cleaning the Interior ..................................
263
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
265
Repairing Minor Paint Damage .............
265
Cleaning the Wheels .................................
266
Vehicle Storage ...........................................
266
Wheels and Tires
General Information ..................................
268
Tire Care .........................................................
269
Using Winter Tires ......................................
286
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Brake fluid - non petroleum
based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat
and noise. On vehicles with no original
equipment floor covering insulation, do not
carry passengers in a manner that permits
prolonged skin contact with the metal
floor. Failure to follow these instructions
may result in fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER -
3.5L/3.7L WARNING: Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See
Catalytic Converter
(page 142).
• Do not switch the ignition off when your
vehicle is moving.
• Do not use leaded fuel.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
On-Board Diagnostics System
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this may indicate that
the on-board diagnostics system has
detected an emission control system
malfunction. Engine coolant temperature
warning lamp.
Battery charging condition
warning lamp.
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WARNING: The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel particulate
filter. The diesel oxidation catalytic
converter and the diesel particulate filter
heat up to very high temperatures after
only a short period of engine operation and
remain hot after you switch the engine off.
Your vehicle has various emission control
components and a diesel particulate filter
that enables it to comply with applicable
exhaust emission standards. It filters
harmful diesel particulates, for example
soot from the exhaust gas.
To avoid damaging the diesel particulate
filter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle
(page 196).
• Do not switch the ignition off when your
vehicle is moving.
• Do not ignore warning lamps or
information messages regarding
exhaust system cleaning and
regeneration.
Note: This could result in damage not
covered by the vehicle Warranty.
On-Board Diagnostics System
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this indicates that the
on-board diagnostics system has detected
an emission control system malfunction. Engine coolant temperature
warning lamp.
Ignition warning lamp.
Malfunction indicator lamp.
Powertrain warning Lamp.
Water in fuel warning lamp.
If you continue to drive your vehicle when
the warning lamp is illuminated, the engine
could stop without warning. This could
result in damage not covered by the vehicle
Warranty. Have your vehicle checked as
soon as possible.
See
Warning Lamps and Indicators
(page 95).
Diesel Particulate Filter Automatic
Regeneration WARNING:
Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will radiate
a considerable amount of heat during and
after regeneration and after you have
switched the engine off. This is a potential
fire hazard. WARNING:
The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the diesel oxidation
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The automatic regeneration process is
most effective when you drive at a steady
vehicle speed of 30 mph (48 km/h) or
above for approximately 20 minutes. The
frequency and duration of the regeneration
process varies by how you drive your
vehicle, the outside air temperature and
altitude. Frequency varies between 100 mi
(160 km)
and 310 mi (500 km) and each
regeneration process lasts between 10 and
20 minutes.
Note: Changes in the engine or exhaust
sound may be heard during the regeneration
process.
Note: During regeneration at low speed or
engine idle, you could smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to the high temperatures
reached during the regeneration process.
This is normal.
Diesel Particulate Filter Manual
Regeneration
(If Equipped) WARNING:
Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will radiate
a considerable amount of heat during and
after regeneration and after you have
switched the engine off. This is a potential
fire hazard. WARNING:
The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the diesel oxidation catalytic converter or the diesel particulate
filter. The diesel oxidation catalytic
converter and the diesel particulate filter
heat up to very high temperatures after
only a short period of engine operation and
remain hot after you switch the engine off.
Diesel particulate filter warning
lamp.
If the diesel particulate filter is
near or at saturation, the warning lamp
appears advising you to initiate diesel
particulate filter manual regeneration.
Before you start manual regeneration, do
the following:
• Park your vehicle outside of any
enclosed structure.
• Make sure the transmission is in park
(P) or neutral (N).
• Make sure the parking brake is on.
• Park your vehicle a minimum of
10 ft
(3 m) from any obstructions and
materials that can easily combust or
melt, for example, paper, leaves, fuels,
plastics and other dry organic material.
• Make sure there is a minimum of 3.2 gal
(12 L)
of fuel in the fuel tank.
• Check the engine oil level.
• Check the engine coolant level.
Manual Regeneration
Where vehicle use has significant engine
idle operation, frequent vehicle speed less
than
25 mph (40 km/h), or driving short
distances where the engine does not fully
warm up, manual regeneration allows you
to start diesel particulate filter cleaning
when the engine is idling.
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When you start manual regeneration the
engine speed rises to approximately
2000–
2500 rpm and the cooling fan
speed increases. A change in engine noise
due to the cooling fan and engine speed
increase may be heard during the
regeneration process.
Depending on the amount of soot
collected by the diesel particulate filter,
the regeneration process varies depending
on the outside air temperature and
altitude. Manual regeneration may last up
to 40 minutes.
When manual regeneration is complete
the cooling fan and engine speed return to
normal idling. The exhaust system remains
very hot for several minutes after
regeneration is complete. Do not reposition
the vehicle over dry leaves, dry grass or
other combustible materials until the
exhaust system has had sufficient time to
cool.
Interrupt or Cancel Manual Regeneration
You can interrupt or cancel manual
regeneration by switching the engine off.
It may be possible to interrupt or cancel
manual regeneration by pressing any
pedal. Note:
To protect the exhaust system you
may not be able to restart the engine for 10
minutes.
Depending on the amount of time allowed
for manual regeneration to operate, soot
may not have had sufficient time to be
eliminated. The exhaust system may still
be very hot for several minutes after
regeneration.
If you switch the engine off during manual
regeneration, turbo charger flutter occurs.
This is a consequence of switching a diesel
engine off during turbo charger boost
operation, which is normal.
Manual Regeneration with Automatic
Regeneration Control
Where vehicle use has significant engine
idle operation, frequent vehicle speed less
than 25 mph (40 km/h), or driving short
distances where the engine does not fully
warm up, automatic regeneration could
not sufficiently clean the diesel particulate
filter. You can switch automatic
regeneration off until you can drive your
vehicle in a manner to allow effective
cleaning, for example at a steady vehicle
speed of
30 mph (48 km/h) or above for
approximately 20 minutes. You can then
switch automatic regeneration back on to
clean the diesel particulate filter.
To switch the automatic regeneration control on and off, from the main menu
scroll to: Action and Description
Message
Press the
OK button or the right arrow button.
Information
Press the
OK button or the right arrow button.
Driver Assist
Check the box to switch automatic regeneration off.
Auto Exhaust Cleaning
Off Uncheck the box to switch automatic regeneration on.
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DRIVING THROUGH WATER
WARNING: Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the wheel
hubs. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works. FLOOR MATS
(If Equipped) WARNING: Use a floor mat designed
to fit the footwell of your vehicle that does
not obstruct the pedal area. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat to
both retention devices so that it cannot
slip out of position and interfere with the
pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Do not place additional
floor mats or any other covering on top of
the original floor mats. This could result in
the floor mat interfering with the operation
of the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot well
while your vehicle is moving. Objects that
are loose can become trapped under the
pedals causing a loss of vehicle control.
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