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911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
SYNC Mobile Apps
The system enables voice and steeringwheel control of SYNC AppLink enabledsmartphone apps. When an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and steering wheel controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit the Fordwebsite.
Availability of SYNC AppLink enabled Appswill vary by region.
Note:Make sure you have an active accountfor the app that you have downloaded.Some apps work automatically with nosetup. Other apps want you to configureyour personal settings and personalize yourexperience by creating stations or favorites.We recommend you do this at home oroutside of your vehicle.
Note:AppLink is not available if yourvehicle is equipped with the MyFordTouchsystem.
To Access Using the SYNC Menu
Press the MENU button to access themenu on-screen. Then select:
Action and DescriptionMenuItem
SYNC-Apps
Scroll through the list ofavailable applications andselect a particular app orselect:
MobileApps
Find New Apps
Note:If you cannot find a compatible SYNCAppLink app, make sure the required app isrunning on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,press the right arrow button on the steeringwheel control to access the app menu.
You can access various app features fromhere, for example thumbs up and thumbsdown.
Press the left arrow button on the steeringwheel control to exit the app menu.
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To Access Using Voice Commands
Press the voice button then when prompted say:
Action and DescriptionMenu Item
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
mobile (apps |applications)
Use this command to discover the available voice commands.help
SYNC Mobile App Voice Commands
The following voice commands are always available:
Action and DescriptionMenu Item
SYNC prompts you to say the name of anapp to start it on SYNC.mobile (apps | applications)
SYNC lists all of the currently availablemobile apps.list [mobile] (apps | applications)
Searches your connected mobile device forSYNC-compatible mobile apps.find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.You can grant these group permissionsindividually. You can change a permissiongroup status any time when not driving, byusing the settings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app such as, but notlimited to: Fuel level, fuel economy, fuelconsumption, engine speed, rainsensor, odometer, VIN, externaltemperature, gear position, tirepressure, and head lamp status.
•To allow your vehicle to provide drivingcharacteristic information such as, butnot limited to: MyKey, seat belt status,engine revolutions per minute, gearposition, braking events, steering wheelangle, and accelerator pedal position.
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•To allow your vehicle to providelocation information, including: GPSand speed.
•To allow the app to send pushnotifications using the vehicle displayand voice capabilities while running ina background state. Push notificationsmay be particularly useful for news or
location based apps.
Note:You only need to grant permissionsthe first time you use an app with SYNC.
Note:Ford is not responsible or liable forany damages or loss of privacy relating tousage of an app, or dissemination of anyvehicle data that you approve Ford toprovide to an app.
Enabling and Disabling App Permissions Using the SYNC Menu
Press the MENU button to access the SYNC menu then select:
Action and DescriptionMenu Item
SYNC-Apps
Mobile Apps
You can also select a specific app.If the app supports push notifications, thissetting is listed. Select to enable or disablethe feature as required.
All Apps
Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNCrequires user consent to send and receiveapp authorization information and updatesusing the data plan associated with theconnected device.
Data is sent to Ford in the United Statesthrough the connected device. Theinformation is encrypted and includes yourVIN, SYNC module number, anonymoususage statistics and debugginginformation. Updates may take placeautomatically.
Note:You must enable mobile apps foreach connected device the first time youselect a mobile app using the system.
Note:Standard data rates apply. Ford isnot responsible for any additional chargesyou may receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
App Status
You can view the current status of an appin the settings menu.
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There are three possible statuses:
Action and DescriptionMenu Item
The system has detected a new apprequiring authorization or a generalpermissions update is required.
Update Needed
No update is required.Up-To-Date
The system is trying to receive an update.Updating...
Update settings
Action and DescriptionMenu Item
Select this option from the settings menuto manually preform a needed update.Request Update
Select this option from the settings menuto disable automatic updates.Disable Updates
Doing so also disables the use of MobileApps on SYNC.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from yourdigital music player over your vehicle'sspeaker system using the system's mediamenu or voice commands. You can alsosort and play your music by specificcategories, such as artist and album.
Note:The system is capable of indexing upto 15,000 songs.
SYNC is capable of hosting nearly anydigital media player including: iPod, Zune,plays from device players, and most USBdrives. SYNC also supports audio formats,such as MP3, WMA, WAV and ACC.
Confirm that the USB device has beenformatted correctly and has the followingspecifications:
•USB 2.0.
•File format must be FAT16/32.
The format of the audio files on the USBdevice must be:
•MP3.
•Non DRM protected WMA.
•WAV.
•AAC.
Connecting Your Digital MediaPlayer to the USB Port
Note:If your digital media player has apower switch, make sure you switch it onbefore plugging it in.
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To Connect Using Voice Commands
Plug the device into one of the vehicle'sUSB ports.
Press the voice button and whenprompted, say:
Action and Descrip-tionVoice Command
You can now playmusic by saying anyof the appropriatevoice commands.See the mediavoice commands.
(USB [stick] | iPod| MP3 [player])
Words in brackets [ ] are optional and donot have to be spoken for the system tounderstand the command. For example,for where (USB [stick] | iPOD | MP3[player]) appears, you can say USB or USBstick.
To Connect Using the System Menu
1.Plug the device into one of the vehicle'sUSB ports.
2. Press the MEDIA button and selecteither USB 1 or USB 2 from the mediasource list in the audio display.
To view USB content select:
Description and ActionMessage
Depending on how many media files are on your connecteddevice, an indexing message may appear in the display. Whenindexing is complete, the selected source starts to playbackaudio automatically.
Browse USB
You can browse the files on the USBdevice in categories. Select BROWSEfrom the buttons at the bottom of theaudio display and choose from thefollowing:
Message
Play all
Playlists
Songs
Artists
Message
Albums
Genres
Browse USB
Reset USB
Media Voice Commands
Press the voice button and whenprompted say:
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![FORD FUSION ENERGI 2018 Owners Manual Description and ActionVoice Command
You can now play music by saying any of the appropriatevoice commands.(USB [stick] | iPod | MP3[player])
You can say any of the voice commands that appear within op FORD FUSION ENERGI 2018 Owners Manual Description and ActionVoice Command
You can now play music by saying any of the appropriatevoice commands.(USB [stick] | iPod | MP3[player])
You can say any of the voice commands that appear within op](/manual-img/11/58805/w960_58805-357.png)
Description and ActionVoice Command
You can now play music by saying any of the appropriatevoice commands.(USB [stick] | iPod | MP3[player])
You can say any of the voice commands that appear within open and close brackets thatare separated by |. For example, where; (what's | what is) appears you say; what's orwhat is.
You must say any of the voice commands that appear outside of open and close brackets.For example, where; (what's | what is) playing, you must say either "what's playing" or"what is playing".
Description and ActionCommand
Pauses device playback.pause
Resumes device playback.play
play [album] ___
Play all media on the device from the firsttrack to the last.play all
play [artist] ___
play [genre] ___
play [playlist] ___
Plays the next track on the current media.next [track | title | song | file | podcast |chapter | episode]
Plays the previous track on current media.previous [track | title | song | file |podcast | chapter | episode]
Creates a playlist with a similar genre to theone currently playing.[play] (similar music | more like this)
play [song | track | title | file] ___
repeat off
Repeats the current track.repeat (one | track) [on]
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![FORD FUSION ENERGI 2018 Owners Manual Description and ActionCommand
Plays the current playlist in a random order.(Not all devices support this command.)shuffle [all] [on]
shuffle off
At any time during playback, you can pressthe voice but FORD FUSION ENERGI 2018 Owners Manual Description and ActionCommand
Plays the current playlist in a random order.(Not all devices support this command.)shuffle [all] [on]
shuffle off
At any time during playback, you can pressthe voice but](/manual-img/11/58805/w960_58805-358.png)
Description and ActionCommand
Plays the current playlist in a random order.(Not all devices support this command.)shuffle [all] [on]
shuffle off
At any time during playback, you can pressthe voice button and ask the system what isplaying. The system reads the metadata tags(if populated) of the current track.
((who's | who is) this | who plays this |(what's | what is) playing [now] | (what| which) (song | track | artist) is this |(who's | who is) playing | (what's | whatis) this)
___ is a dynamic listing, meaning that itcould be the name of anything, such as agroup, artist or song. For example youcould say "Play artist The Beatles".
Examples of USB Commands
SYNC provides the user with many intuitiveways to find and play a song using voice.For example, if we have a song called"Penny Lane" from the album "MagicalMystery Tour" we can say the following toplay this song:
•Play song "Penny Lane".
•Play "Penny Lane".
If we wanted to play the entire album, wecan say:
•Play album "Magical Mystery Tour".
•Play "Magical Mystery Tour".
Bluetooth Audio
The system is also capable of playingmusic from your cellular phone throughBluetooth.
To switch the Bluetooth Audio on, pressthe MEDIA button and select:
Menu Item
BT audio
Then any of the following:
Voice Command
pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | episode]
Media Menu Features
The media menu allows you to select howto play your music (such as by artist, genre,shuffle or repeat), find similar music orreset the index of your USB devices.
Press the MEDIA button and select eitherUSB 1 or USB 2 from the media source listin the audio display to start USB playback.
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Description and ActionMessage
This will enter the media menu.Options
Then any of the following:
Description and ActionMessage
Choose to shuffle or repeat your music. Once you make yourchoice, it remains on until you switch it off.Shuffle
Choose to shuffle or repeat your music. Once you make yourchoice, it remains on until you switch it off.Repeat track
You can play similar types of music to the current playlistfrom the USB port. The system uses the metadata informa-tion of each track to compile a playlist. The system thencreates a new list of similar tracks and then begins playing.Each track must have the metadata tags populated for thisfeature. With certain playing devices, if your metadata tags
Similar music
are not populated, the tracks will not be available in voicerecognition, the play menu or this option. However, if youplace these tracks onto your playing device in mass storagedevice mode they are available in voice recognition, the playmenu or this option. The system places unknowns into anyunpopulated metadata tag.
Resets the USB index. After the new indexing is completeyou can choose what to play from the USB song library.Reset USB
Accessing Your USB Song Library
1.Plug the device into your vehicle's USBport.
2. Press the MEDIA button (next to theaudio display) to select USB playback.
Description and ActionMessage
This menu allows you to select and play your media files byartist, album, genre, playlist or track.Browse USB
If there are no media files to access, thedisplay indicates there is no media.
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